Government Process Reengineering

Author(s):  
Asmare Emerie Kassahun ◽  
Alemayehu Molla ◽  
Pradipta Sarkar

Despite differences between public and private sectors, business process reengineering (BPR) principles have been widely used in reengineering government processes. This has led to a growing body of literature on government process reengineering (GPR). This chapter presents synthesis and analysis of the literature on government process reengineering from 1997 to 2009. It reviews normative studies that examine the nature and characteristics of government process reengineering, challenges and problems of undertaking government process reengineering, and relationships between government process reengineering and IT-especially enterprise resource planning (ERP)-based E-Government. The review also encompasses the methods, techniques and tools for undertaking GPR; analytical and conceptual GPR models and frameworks; and empirical studies that evaluate GPR implementation outcomes and identify the critical success or failure factors. The chapter summarizes the selected articles in terms of research types, methods, theories, and contexts. Based on the review, areas for future research are defined.

2012 ◽  
pp. 1730-1752 ◽  
Author(s):  
Asmare Emerie Kassahun ◽  
Alemayehu Molla ◽  
Pradipta Sarkar

Despite differences between public and private sectors, business process reengineering (BPR) principles have been widely used in reengineering government processes. This has led to a growing body of literature on government process reengineering (GPR). This chapter presents synthesis and analysis of the literature on government process reengineering from 1997 to 2009. It reviews normative studies that examine the nature and characteristics of government process reengineering, challenges and problems of undertaking government process reengineering, and relationships between government process reengineering and IT-especially enterprise resource planning (ERP)-based E-Government. The review also encompasses the methods, techniques and tools for undertaking GPR; analytical and conceptual GPR models and frameworks; and empirical studies that evaluate GPR implementation outcomes and identify the critical success or failure factors. The chapter summarizes the selected articles in terms of research types, methods, theories, and contexts. Based on the review, areas for future research are defined.


Author(s):  
Muhammad Shaikh ◽  
Libi Shen

Enterprise resource planning (ERP) systems are considered, by many, to be extremely solid, while giving organizations the ability to quickly capture and manage data across diverse sectors. Because the successful employment of an ERP system depends upon skillful implementation, specific factors contributing to successful ERP implementation are essential. What are the critical factors in the implementation of ERP system? How do company administrators and IT professionals perceive the critical successful factors for the effective implementation of the ERP? How are critical successful factors defined? How do IT professionals perceive the influence of critical factors on the effective implementation of ERP in a Phoenix company? In this chapter, the critical successful factors in the implementation of ERP systems will be explored. A single case study was conducted, and the interview data were gathered from 15 IT professionals in a Phoenix, Arizona company. Problems, solutions, recommendations, and future research direction will be presented.


2011 ◽  
Vol 271-273 ◽  
pp. 1078-1081
Author(s):  
Yi Qun Chen ◽  
Li Qiu Zhang

ERP-Enterprise Resource Planning is an advanced management tool, which can provide effective service for enterprise purchasing manufacturing, marketing and goods circulation etc. The fast changes of market and drastic competition between enterprises request ERP system can support enterprise Business Process Reengineering and reconstructed business process. This paper analyzes the disadvantages of traditional ERP system, the request of Business Process Reengineering, then brings forward a workflow based method for analyzing, building, developing and executing ERP system. The research of this thesis is built on J2EE application platform, the application model, component implementing and work mechanism of workflow in ERP system.


Author(s):  
Rika Hari Wahyuni ◽  
I Made Sukarsa ◽  
Dewa Made Sri Arsa

The manufacturing industry applies the use of ERP to run corporate business processes, build good communication and improve service quality. This study aims to provide a Business Process Reengineering proposal to the sales department using the Odoo V12.0 so that the system can be integrated. The methodology used in this research is Business Process Reengineering, where the research only focuses on the sales field. Existing business processes, namely purchasing products, sales orders and invoicing manuall. Reengineering that has been carried out is the product sales process, the sales order process, and the payment process. Reengineering has been carried out quite well by using the User Acceptance Test method and obtaining agreed responses as the greatest value in every aspect. The results obtained are based on 5 categories, namely content items by 63%, module items by 53%, multimedia element items by 88%, navigation aspects by 70% and usability items by 82%. Keywords: Business Process Reengineering, Enterprise Resource Planning, Odoo V12.0, Sales, User Acceptance Test


Author(s):  
Loye Ray

Universities have deployed enterprise resource planning (ERP) systems to ease complexity and provide on-demand information. These systems also provide the opportunity to reengineer business processes to improve efficiency. However, these installations may not be as efficient or effective as expected. The use of ERP success factors provides a measure of these deployments that can overcome ineffectiveness in deploying an ERP system. This article looks at how well success factors impacted the deployment of an ERP system at a Maryland University.


2010 ◽  
Vol 6 (3) ◽  
pp. 48-58 ◽  
Author(s):  
Behrouz Zarei ◽  
Mina Naeli

Although introducing Enterprise Resource Planning (ERP) to an organization has enormous benefits, it may entail new hazardous challenges if it cannot be well managed. This research focuses on the critical ERP success factors from a case study involving the Esfahan Steel Company, which started ERP implementation in September 2002. An in-depth research of ERP implementation processes and the level of adhering to five chosen ERP critical success factors—project management, top management supports, business process reengineering, and change management and Training—are conducted. Research results revealed that the five critical success factors (CSFs) are highly interdependent and the strengths and weaknesses of each have influenced the quality of ERP implementation to a large extent.


Author(s):  
Behrouz Zarei ◽  
Mina Naeli

Although introducing Enterprise Resource Planning (ERP) to an organization has enormous benefits, it may entail new hazardous challenges if it cannot be well managed. This research focuses on the critical ERP success factors from a case study involving the Esfahan Steel Company, which started ERP implementation in September 2002. An in-depth research of ERP implementation processes and the level of adhering to five chosen ERP critical success factors—project management, top management supports, business process reengineering, and change management and Training—are conducted. Research results revealed that the five critical success factors (CSFs) are highly interdependent and the strengths and weaknesses of each have influenced the quality of ERP implementation to a large extent.


2018 ◽  
Vol 10 (9) ◽  
pp. 3080 ◽  
Author(s):  
Kwang Park

Enterprise resource planning (ERP) is an IT system that supports the business functions that firms adopt to gain advantages and development possibilities. However, some firms do not show positive financial performance after implementing ERP. Why is this the case? An ERP is an information system (IS) that brings about radical changes within organizations, changing both the IS environment and overall corporate business process, which may cause resistance from the organization’s members. Thus, change management is crucial, in operating a successful ERP, to addressing organizational changes after the adoption of ERP. The objective of this study was to examine the influence that the depth of business process reengineering (BPR) and change management have on ERP performances. To this end, KOSPI companies with more than a year of experience using ERP were analyzed using the structural equation method. This study confirmed mutual relationships between ERP success factors and its performance. In future research, it would be helpful to determine if companies with higher IT performances actually have better financial results.


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