Quality in Telemedicine Services

2012 ◽  
pp. 203-208
Author(s):  
Eleni Christodoulou ◽  
Sofia Zyga ◽  
Maria Athanasopoulou
Keyword(s):  
Healthcare Services ◽  
Wearable Technology ◽  
Quality Healthcare ◽  
Technology Advances

Technology advances have brought forward new and evolved services and technical infrastructure that promote and enhance quality healthcare services, such as telepresence and wearable technology. Nevertheless, there are several obstacles in telemedicine performance that need to be resolved.

Reimbursement and Telepractice

2013 ◽  
Vol 3 (2) ◽  
pp. 35-40
Author(s):  
Carol Dudding
Keyword(s):  
Service Delivery ◽  
Healthcare Services ◽  
Speech Language Pathology ◽  
Delivery Method ◽  
Quality Healthcare ◽  
Service Delivery Models ◽  
Private Lives ◽  
Language Pathology ◽  
Delivery Models

Whether in our professional or private lives, we are all aware of the system wide efforts to provide quality healthcare services while containing the costs. Telemedicine as a method of service delivery has expanded as a result of changes in reimbursement and service delivery models. The growth and sustainability of telehealth within speech-language pathology and audiology, like any other service, depends on the ability to be reimbursed for services provided. Currently, reimbursement for services delivered via telehealth is variable and depends on numerous factors. An understanding of these factors and a willingness to advocate for increased reimbursement can bolster the success of practitioners interested in the telehealth as a service delivery method.

scholarly journals Lessons from the frontlines: a junior doctor’s experience of the first wave of the COVID-19 pandemic in a resource-limited setting

2021 ◽  
pp. medhum-2020-012109
Author(s):  
Brabaharan Subhani ◽  
Dilushi Wijayaratne ◽  
Saroj Jayasinghe
Keyword(s):  
Structural Changes ◽  
Tertiary Care ◽  
Medical Officer ◽  
Healthcare Services ◽  
Care Hospital ◽  
Generic Skills ◽  
Quality Healthcare ◽  
Resource Limited ◽  
Uncertain Future ◽  
Second Wave

COVID-19 has stressed healthcare systems across the globe. We present the experience of an intern medical officer working in a tertiary care hospital during the first wave of the pandemic in Sri Lanka. Her narrative describes how the stress of the pandemic brought into sharp focus the strengths and weaknesses in the health system. We suggest some strategies to improve our health services as the world faces the second wave and an uncertain future. These include structural changes in healthcare services at institutional and national levels, focused educational programmes for healthcare professionals to impart generic skills of disaster management, and the development of telehealth services and computerisation of health systems. We believe that we must maintain this focus to ensure that our patients can be guaranteed quality healthcare in the future.

scholarly journals Hospital Construction Cost Affecting Their Lifecycle: An Italian Overview

Healthcare ◽  
2021 ◽  
Vol 9 (7) ◽  
pp. 888
Author(s):  
Leopoldo Sdino ◽  
Andrea Brambilla ◽  
Marta Dell’Ovo ◽  
Benedetta Sdino ◽  
Stefano Capolongo
Keyword(s):  
Healthcare Services ◽  
Construction Cost ◽  
Design Stage ◽  
Quality Healthcare ◽  
Healthcare Facilities ◽  
Early Design Stage ◽  
Hospital Facility ◽  
Italian Context ◽  
The Cost ◽  
Cost Components

The need for 24/7 operation, and the increasing requests of high-quality healthcare services contribute to framing healthcare facilities as a complex topic, also due to the changing and challenging environment and huge impact on the community. Due to its complexity, it is difficult to properly estimate the construction cost in a preliminary phase where easy-to-use parameters are often necessary. Therefore, this paper aims to provide an overview of the issue with reference to the Italian context and proposes an estimation framework for analyzing hospital facilities’ construction cost. First, contributions from literature reviews and 14 case studies were analyzed to identify specific cost components. Then, a questionnaire was administered to construction companies and experts in the field to obtain data coming from practical and real cases. The results obtained from all of the contributions are an overview of the construction cost components. Starting from the data collected and analyzed, a preliminary estimation tool is proposed to identify the minimum and maximum variation in the cost when programming the construction of a hospital, starting from the feasibility phase or the early design stage. The framework involves different factors, such as the number of beds, complexity, typology, localization, technology degree and the type of maintenance and management techniques. This study explores the several elements that compose the cost of a hospital facility and highlights future developments including maintenance and management costs during hospital facilities’ lifecycle.

scholarly journals Quality of Service as a Predictor of Customer Satisfaction in Healthcare Sector

2020 ◽  
Vol 16 (1) ◽  
pp. 71-87
Author(s):  
Muzna Ashfaq ◽  
Keyword(s):  
Quality Of Service ◽  
Customer Satisfaction ◽  
Pearson Correlation ◽  
Healthcare Services ◽  
Healthcare Sector ◽  
Private Hospitals ◽  
Quality Healthcare ◽  
Effective Strategies ◽  
Regression Techniques

This study examines role of quality of service as a predictor of customer satisfaction in private hospitals. Using a sample of customers of selected private hospitals in Karachi, this study used reliability statistics, Pearson correlation analysis, and OLS regression techniques to analyse the data. The results show that private hospitals are trying to deliver healthcare service that is at par with the expected standards set by their customers. The findings of this study will help management of these hospitals to develop and implement appropriate and effective strategies that would be helpful in delivering quality healthcare services to the patients.

Accountability and Public Reporting

2016 ◽  
pp. 215-239
Author(s):  
Maria Tanzariello ◽  
Sabina Bucci ◽  
Walter Ricciardi ◽  
Antonio Giulio de Belvis
Keyword(s):  
Ad Hoc ◽  
Healthcare Services ◽  
General Information ◽  
Public Reporting ◽  
Health Providers ◽  
Clinical Indicators ◽  
Web Based ◽  
Quality Healthcare ◽  
Healthcare Improvement ◽  
Private Data

Patient engagement is based on the assumption that making patients co-producers of their health might enhance their satisfaction and responsibility with the healthcare system and it strictly linked with the health provider choice. Making patients active participants in their healthcare is considered a crucial component of high-quality healthcare services. Quality of care is a central concern for health systems: accountability, transparency, and public reporting are some key factors in promoting healthcare improvement. In the healthcare field, public reporting is one of the major tools in supporting patients' decisions making process, by providing structure, process and outcome measures. We performed a web-based analysis of the major initiatives of public reporting in order to highlight their main characteristics: properties (public or private), data source (health providers, ad hoc surveys, etc.), general information reported (i.e. size, language spoken, amenities), doctors' information, patients' ratings (satisfaction /experience), clinical indicators.

Accountability and Public Reporting

2016 ◽  
pp. 264-287
Author(s):  
Maria Tanzariello ◽  
Sabina Bucci ◽  
Walter Ricciardi ◽  
Antonio Giulio de Belvis
Keyword(s):  
Ad Hoc ◽  
Healthcare Services ◽  
General Information ◽  
Public Reporting ◽  
Health Providers ◽  
Clinical Indicators ◽  
Web Based ◽  
Quality Healthcare ◽  
Healthcare Improvement ◽  
Private Data

Patient engagement is based on the assumption that making patients co-producers of their health might enhance their satisfaction and responsibility with the healthcare system and it strictly linked with the health provider choice. Making patients active participants in their healthcare is considered a crucial component of high-quality healthcare services. Quality of care is a central concern for health systems: accountability, transparency, and public reporting are some key factors in promoting healthcare improvement. In the healthcare field, public reporting is one of the major tools in supporting patients' decisions making process, by providing structure, process and outcome measures. We performed a web-based analysis of the major initiatives of public reporting in order to highlight their main characteristics: properties (public or private), data source (health providers, ad hoc surveys, etc.), general information reported (i.e. size, language spoken, amenities), doctors' information, patients' ratings (satisfaction /experience), clinical indicators.

Strategies to improve maternal and reproductive health

2018 ◽  
pp. 126-132
Author(s):  
Address Malata ◽  
Jennifer Hall ◽  
Martha Kamanga
Keyword(s):  
Maternal Health ◽  
Reproductive Health ◽  
Healthcare Services ◽  
Maternal Health Services ◽  
Global Strategy ◽  
Fertility Rates ◽  
Quality Healthcare ◽  
Maternal Risk ◽  
Health Strategy

Many single interventions are available to enhance access to and quality of maternal health services but none alone can significantly reduce the rate of maternal mortality in a population. Factors such as rapid urbanisation, political unrest, changes in fertility rates, or growing numbers of institutional births, change the scenario of maternal risk and call for reappraisal of a country’s maternal health strategy and programme priorities. Strategies to improve maternal health, such as the Global Strategy for Women’s and Children’s Health, act as a roadmap to ensure that every woman and her newborn survive. It is vital to consider both the whole reproductive, maternal, neonatal, child, and adolescent health continuum of care, and all levels of healthcare, from community to tertiary settings to improve maternal health. Furthermore, women must be empowered to take decisions about their own health and access to quality healthcare services must be improved.

Models of Service Development and Delivery for People with Intellectual Disability

2020 ◽  
pp. 289-296
Author(s):  
Sujeet Jaydeokar ◽  
John Devapriam ◽  
Jane McCarthy ◽  
Chaya Kapugama ◽  
Sabyasachi Bhaumik
Keyword(s):  
Intellectual Disability ◽  
Service Delivery ◽  
Healthcare Services ◽  
Service Development ◽  
High Quality ◽  
Quality Healthcare ◽  
Advantages And Disadvantages ◽  
Service Delivery Models ◽  
Specialist Services ◽  
Delivery Models

It is important to ensure that people with intellectual disability (ID) have access to high quality healthcare services. There is a wide variation in the availability of services and service delivery models globally for people with ID. Reasons for these variations are examined including availability of workforce resources and the development and availability of specialist resources. Tracing the development of services across the world, the chapter goes on to review the ongoing debate on access to generalized healthcare services versus the role of specialist services. We review advantages and disadvantages of different service delivery models. While these models have evolved in response to the political, cultural, and economic environment, it is important that any development of service delivery model signs up to basic underlying principles of person-centred, right-based, and outcome-focused approach. This should be undertaken in partnership with service users and carers in the spirit of co-production and with the underlying principles of choice, inclusion, rights, and independence. Any service development should also ensure that it would meet the complex health needs of people with ID as described in the tiered model of services with an efficient use of available resources. It should be sustainable through development of skills, competencies, and capabilities of the workforce and agencies that work with people with ID. There are number of examples across countries of innovative service provisions by public, private, and voluntary sectors as described in the chapter and it is important that we learn from those models. Advocating should be an integral aspect of any service delivery; we should be constantly advocating globally for high quality healthcare based on the best available evidence for people with ID.

Critical Incident Analysis in An Accident and Emergency Department

2003 ◽  
Vol 13 (6) ◽  
pp. 243-248
Author(s):  
Joanna Connor
Keyword(s):  
Emergency Department ◽  
Critical Incident ◽  
Critical Incidents ◽  
Healthcare Services ◽  
High Quality ◽  
Quality Healthcare ◽  
Normal Field ◽  
Accident And Emergency ◽  
Accident And Emergency Department ◽  
Incident Analysis

The analysis of critical incidents is crucial to the provision of safe, high quality healthcare services to patients. It is essential to analyse the incident and make decisions about how future similar incidents should be dealt with. This article is a reflection on a critical incident involving a theatre practitioner working outside her normal field of responsibility which was used to change practice.

Access Control for Healthcare

2011 ◽  
pp. 7-14
Author(s):  
Yifeng Shen
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Medical Information ◽  
Rapid Development ◽  
Healthcare Providers ◽  
Healthcare Services ◽  
Test Results ◽  
High Quality ◽  
Quality Healthcare ◽  
Administrative Services

Thanks to the rapid development in the field of information technology, healthcare providers rely more and more on information systems to deliver professional and administrative services. There are high demands for those information systems that provide timely and accurate patient medical information. High-quality healthcare services depend on the ability of the healthcare provider to readily access the information such as a patient’s test results and treatment notes. Failure to access this information may delay diagnosis, resulting in improper treatment and rising costs (Rind et al., 1997).

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