Matching Sustainability Strategy and Results

2022 ◽  
pp. 601-616
Author(s):  
Laura Broccardo ◽  
Elisa Truant
Keyword(s):  
Success Factors ◽  
Family Firms ◽  
Document Analysis ◽  
Point Of View ◽  
Structured Interviews ◽  
Italian Family ◽  
Critical Success ◽  
Sustainability Strategy ◽  
Practical Implications

The aim of the research is to analyze the strategy and the value creation system from a sustainable point of view adopted in an Italian family firm, with a particular focus strategic intensions and strategic projects under implementation. This work has been conducted through the qualitative method of case study, where theory and empirical research are intertwined. In particular, semi-structured interviews and internal document analysis have been conducted. The research shows how the company has implemented the strategy, focusing on sustainability critical success factors and key projects in order to lay the foundation for innovation and growth. The chapter has some theoretical and practical implications as it contributes to integrate the existing literature on family firms, strategic planning, and sustainability, and allows managers better understand how a sustainability strategy can be translated into operational terms.

Matching Sustainability Strategy and Results

2018 ◽  
pp. 258-273
Author(s):  
Laura Broccardo ◽  
Elisa Truant
Keyword(s):  
Success Factors ◽  
Family Firms ◽  
Document Analysis ◽  
Point Of View ◽  
Structured Interviews ◽  
Italian Family ◽  
Critical Success ◽  
Sustainability Strategy ◽  
Practical Implications

The aim of the research is to analyze the strategy and the value creation system from a sustainable point of view adopted in an Italian family firm, with a particular focus strategic intensions and strategic projects under implementation. This work has been conducted through the qualitative method of case study, where theory and empirical research are intertwined. In particular, semi-structured interviews and internal document analysis have been conducted. The research shows how the company has implemented the strategy, focusing on sustainability critical success factors and key projects in order to lay the foundation for innovation and growth. The chapter has some theoretical and practical implications as it contributes to integrate the existing literature on family firms, strategic planning, and sustainability, and allows managers better understand how a sustainability strategy can be translated into operational terms.

Healthcare leaders’ views on successful quality improvement initiatives and context

2017 ◽  
Vol 31 (1) ◽  
pp. 54-63 ◽  
Author(s):  
Stuart Barson ◽  
Fiona Doolan-Noble ◽  
Jonathon Gray ◽  
Robin Gauld
Keyword(s):  
Quality Improvement ◽  
Critical Success Factors ◽  
Success Factors ◽  
Contextual Factors ◽  
Structured Interviews ◽  
Content Type ◽  
Critical Success ◽  
Source Of Information ◽  
Practical Implications ◽  
Healthcare Leaders

Purpose The purpose of this paper is to investigate the contextual factors contributing to the sustainability of healthcare quality improvement (QI) initiatives. Design/methodology/approach Themes from semi-structured interviews with international healthcare leaders are compared with Kaplan and Provost et al.’s (2012) model for understanding success in quality (MUSIQ). Critical success factors within these themes are shown in detail. Findings The interviews provide a rich source of information on critical success factors. The themes largely correspond with MUSIQ, reinforcing its robustness. An important factor emerging from the interviews was the importance of engagement with patients and families in QI, and this needs consideration in seeking to understand context in QI. Research limitations/implications Interview participants represent a limited set of western countries and health systems. Their experiences may not hold true in other settings. Practical implications The detail on critical success factors provides QI practitioners with guidance on designing and implementing sustainable initiatives. Originality/value Including consideration of contextual factors for engagement with patients and families in frameworks for context in QI appears to be an original idea that will add value to such frameworks. Researchers in patient engagement are starting to address contextual factors and connections should be made with this work.

Critical success factors in the management of ideas as an essential component of innovation and business excellence

2018 ◽  
Vol 10 (3) ◽  
pp. 214-232 ◽  
Author(s):  
Gilberto Santos ◽  
José Afonseca ◽  
Nuno Lopes ◽  
Maria João Félix ◽  
Federica Murmura
Keyword(s):  
Case Studies ◽  
Success Factors ◽  
Structured Interviews ◽  
Content Type ◽  
Critical Success ◽  
Business Excellence ◽  
Idea Management ◽  
A Company ◽  
Goals And Objectives

Purpose This research aims to focus on the idea management system (IMS) with the main purpose of identifying and describing the factors that promote success in managing ideas, grounded on the analysis of case studies. Design/methodology/approach The method used consists of a case study and semi-structured interviews with those directly responsible for the management of ideas from four companies, which are presented in this paper. Findings The main findings, critical for the success of an IMS, are as follow: the involvement of top management, evidence of results, establishment of goals and objectives, dissemination of good results, willingness to share and develop ideas, complete transparency in the management of ideas, maintenance of dynamic and proactive attitudes and mainly recognition. All have been described. Research limitations/implications This work presents a preliminary framework for further research toward the study of CSFs inherent to IMSs that is still bound by the limited number of case studies presented. Further research should be undertaken to broaden and consolidate the presented CFSs and their pertinence. Originality/value This study, although limited to four case studies, presents conclusive results that support managers of suggestion systems/IMSs in improving or deploying such systems. The main factors were identified and described. They can contribute to the effectiveness of employee suggestion system. It can be reasoned from this investigation that the contributions from employees toward the success of a company leads to excellence in business.

Luxury consumption moves East

2015 ◽  
Vol 19 (4) ◽  
pp. 347-359 ◽  
Author(s):  
Omera Khan
Keyword(s):  
Supply Chain ◽  
Business Strategy ◽  
Success Factors ◽  
Business Case ◽  
Luxury Consumption ◽  
Content Type ◽  
Supply Chain Strategy ◽  
Critical Success ◽  
Practical Implications

Purpose – The literature contains relatively little prescriptive guidance for establishing supply chain strategies in the luxury fashion marketplace. The focus has been on fashion rather than luxury fashion and the purpose of this paper is to identify and explore the critical supply chain success factors to consider when entering the Chinese luxury fashion marketplace. Design/methodology/approach – Given the lack of research in this area an exploratory and in-depth case study was conducted with a niche UK textile manufacturer. Findings – Findings from the case study suggest there are four critical success factors to consider when developing a business strategy to enter the Chinese luxury fashion marketplace. Practical implications – The findings could guide managers that are developing a business case for entering the Chinese luxury fashion marketplace. Originality/value – This case study provides novel insights to transformations in global supply chain strategy as luxury consumption is moving towards the east, which creates new challenges and demands for European manufacturers to respond, to sustaining a competitive advantage.

Microentrepreneurship in the hospitality industry: Understanding motivations, challenges, risks, benefits, and critical success factors

2020 ◽  
Author(s):  
Abuelkassem A.A. Mohammad
Keyword(s):  
Hospitality Industry ◽  
Critical Success Factors ◽  
Success Factors ◽  
Structured Interview ◽  
Financial Resources ◽  
Structured Interviews ◽  
Key Success Factors ◽  
Critical Success ◽  
Analysis Technique ◽  
Practical Implications

The entrepreneurship ecosystem in Egypt is inadequate and recorded as the highest rate of businessdiscontinuation. Despite this, limited studies have investigated this issue. This study seeks toinvestigate the concept of microentrepreneurship in the hospitality industry by exploring itsmotivations, challenges, risks, benefits, and critical success factors. The current study adopted aqualitative approach and used the semi-structured interview as an instrument for collecting primarydata. A total of 38 semi-structured interviews were conducted with owners of hospitality microbusinessesas well as with academic and official experts in the entrepreneurship field. Collected datawas transcribed, translated, and then analyzed using the thematic analysis technique. The resultsshowed that entrepreneurs were mainly driven by economic motivations to engage in hospitalitymicro business, while limited financial resources represented a serious challenge for many microventures. Appropriate income was also perceived to be a significant advantage of hospitalitymicroentrepreneurship. The findings revealed some key success factors for hospitality microbusinessessuch as innovative or novel business ventures and competence and commitment ofentrepreneurs to manage the business. The study provides valuable practical implications that wouldhelp supporting hospitality micro-enterprises.

scholarly journals The Process of Ownership Separation in Co-Owned Companies of the Tel Aviv Municipality and the State of Israel. A Case Study

2018 ◽  
Vol 11 (2) ◽  
pp. 21-32
Author(s):  
Avi Ketko ◽  
Maria Viorica Bedrule-Grigoruță
Keyword(s):  
Research Method ◽  
Success Factors ◽  
The State ◽  
Structured Interviews ◽  
Professional Literature ◽  
Tel Aviv ◽  
Critical Success ◽  
Israeli Government ◽  
State Of Israel

AbstractProfessional literature deals extensively with commitment (management and personal commitment), trust between partners and transparency as critical success factors in collaboration in general and in collaboration among public entities in particular. The State of Israel and the Municipality of Tel Aviv owned seven joint subsidiaries with different holdings in each of the companies. The Israeli government made a decision to sell the State's shares in these companies to the Tel Aviv Municipality. In 2016, a long process, of over eight years of negotiations, between the parties on a commercial basis, came to an end. The purpose of this article is to demonstrate how the implementation of principles of commitment, trust and transparency in practice led to the successful conclusion of the process. The research method was qualitative research, using semi-structured interviews, in the process where involved 12 people.

scholarly journals Transformasi Tadbir Urus Wakaf oleh Majlis Agama Islam dan Adat Istiadat Melayu Perlis (MAIPs)

Sains Insani ◽  
2020 ◽  
Vol 5 (1) ◽  
pp. 212-224
Author(s):  
Marina Abu Bakar ◽  
Shofian Ahmad ◽  
Ahmad Dahlan Salleh ◽  
Mohd Fairuz Nohd Salleh
Keyword(s):  
Success Factors ◽  
Good Governance ◽  
The State ◽  
Structured Interviews ◽  
Governance System ◽  
Policy Makers ◽  
Critical Success ◽  
Content Analysis Method ◽  
Governance Practices

Wakaf ialah apa-apa harta yang ditahan hak pewakaf ke atas harta tersebut daripada sebarang urusan jual beli, pewarisan, hibah dan wasiat, ada masa yang sama mengekalkan sumber fizikalnya untuk kebajikan dengan niat mendekatkan diri pewakaf kepada Allah SWT. Di Malaysia, wakaf ditadbir oleh Majlis Agama Islam Negeri (MAIN) di negeri masing-masing. Namun, dewasa ini wakaf sering dikaitkan dengan masalah tadbir urus rentetan daripada kelompongan yang terdapat dalam tadbir urus institusi wakaf itu sendiri. Seiring dengan kebangkitan institusi wakaf mutakhir ini, maka panggilan ke arah pengamalan tadbir urus yang baik dan amalan terbaik wakaf semakin terserlah. Ini kerana amalan terbaik tadbir urus yang baik perlu diadaptasi oleh MAIN lantaran ia merupakan antara faktor kejayaan yang bersifat kritikal untuk menghidupkan semula institusi wakaf di Malaysia. Artikel ini bertujuan membincangkan transformasi tadbir urus Majlis Agama Islam dan Adat Istiadat Melayu Perlis (MAIPs) selaku institusi yang menguruskan wakaf di negeri Perlis. Kajian ini berbentuk kualitatif dan menggunapakai reka bentuk kajian kes. Dalam menganalisa data kajian, penulis menggunakan kaedah analisis kandungan. Data kajian dikumpul melalui dokumen dan temu bual separa struktur bersama pegawai-pegawai wakaf di MAIPs. Hasil kajian menunjukkan bahawa MAIPs telah melalui beberapa fasa transformasi tadbir urus yang positif dalam menguruskan wakaf di Perlis. Kejayaan tadbir urus yang diimplementasikan oleh MAIPs merupakan bukti bahawa MAIPs bersikap proaktif dalam mengurus dan mentadbir wakaf di negeri Perlis. Implikasi kajian ini dapat membantu pembuat dasar, pentadbir dan pengurus institusi wakaf untuk menambahbaik sistem tadbir urus yang sedia ada agar wakaf dapat dimartabatkan dan dimanfaatkan untuk umat Islam di Malaysia secara keseluruhannya. ABSTRACT Waqf is any property that the donor retains right over the property from any sale, inheritance, grant and will, at the same time retaining his physical source for welfare with the intention of bringing the donor closer to Allah SWT. In Malaysia, waqf is governed by the State Islamic Religious Council (SIRC) in their respective states. However recently, these waqf are often associated with stringent governance problems resulting from the gaps inherent in the governance of the waqf institution itself. With the rise of the modern waqf institution, the call for good governance practices and the best practices of waqf is growing. This is because good governance practices need to be adapted by SIRC as it is one of the critical success factors for revitalizing the waqf institution in Malaysia. This article is intended to discuss the governance transformation of the Perlis Islamic Religious and Malay Customs Council (MAIPs) as the institution that administers waqf in the state of Perlis. This study is a qualitative study with case study designation. In analyzing the research data, the authors use the content analysis method. The data were collected through documents and semi-structured interviews with MAIPs officers. The result shows that MAIPs has gone through several phases of positive governance transformation in managing waqf in Perlis. The success of the governance implemented by MAIPs is a proof that MAIPs is proactive in managing and administering wakaf in Perlis. The implication of this study is to help policy makers, administrators and managers of the waqf institution to improve the existing governance system so that waqf can be fully utilized for Muslims in Malaysia.

Factores de éxito en las webs de contenidos audiovisuales. Análisis cualitativo comparado

2021 ◽  
Author(s):  
Susana Fernández-Lores ◽  
Gema Martínez-Navarro ◽  
Diana Gavilán
Keyword(s):  
Success Factors ◽  
Formal Analysis ◽  
Qualitative Comparative Analysis ◽  
Point Of View ◽  
Key Factors ◽  
Ticket Sales ◽  
Critical Success ◽  
Analysis Technique ◽  
Evolution Of Technology ◽  
Content Recommendation

The evolution of technology and the digital empowerment of society have led to the proliferation of Audiovisual Content Webs (ACWs) where users can share information and experiences, along with other commercial resources. ACWs have led to significant changes in the way users can select and access audiovisual content. The design of these websites combines various features, including a user community, streamed content, ticket sales, and recommendations, among others. Each ACW has a specific profile with respect to the mentioned variables. The aim of this study is to identify the critical success factors for a ACW, i.e., which features and the form they should take to attract followers, thus increasing the capacity to prescribe and broadcast content. Using qualitative comparative analysis (QCA), a formal analysis technique that allows the identification of combinations that produce a certain result, a sample of the 12 most representative cinema websites in Spain is analyzed. The results indicate that the incorporation of content recommendation systems and the connection with streaming platforms through which the content can be accessed are key factors in the success of these ACWs. This work contributes academically to the knowledge and explanation of audience behavior in the new audiovisual scenario. From a professional point of view, relevant design suggestions are offered to platform creators. Finally, the limitations of this work are described, and future lines of research are considered. Resumen La evolución de la tecnología y el empoderamiento digital de la sociedad ha dado lugar a la proliferación de webs de contenidos audiovisuales (WCA) donde los usuarios comparten información y experiencias, junto a otros recursos comerciales. Las WCA han provocado cambios significativos en la forma en la que los usuarios pueden seleccionar y acceder a los contenidos audiovisuales. En su diseño, estas webs combinan varias prestaciones: comunidad de usuarios, contenidos en streaming, venta de entradas o recomendaciones, entre otros. Cada WCA presenta un perfil específico respecto a las variables descritas. El objetivo del presente trabajo es identificar los factores críticos de éxito de una WCA, es decir las prestaciones y la forma que deben adoptar para captar seguidores, aumentando con ello capacidad de prescripción y difusión de contenidos. Mediante el análisis cualitativo comparado (QCA), técnica formal de análisis que permite la identificación de combinaciones que producen un determinado resultado, se analiza una muestra de las 12 webs de cine más representativas en España. Los resultados indican que la incorporación de sistemas de recomendación de contenidos y la conexión con plataformas en streaming desde las que poder acceder a los contenidos son factores claves del éxito. El trabajo contribuye académicamente al conocimiento y la explicación de la conducta de la audiencia en el nuevo escenario audiovisual. Desde el punto de vista profesional se ofrecen sugerencias relevantes de diseño para los creadores de plataformas. Por último, se describen las limitaciones del trabajo y se plantean futuras líneas de investigación.

Collaborative design in public services: a wicked problem-reframing case

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Patrícia Moura e Sá ◽  
Catarina Frade ◽  
Fernanda Jesus ◽  
Mónica Lopes ◽  
Teresa Maneca Lima ◽  
...  
Keyword(s):  
Collaborative Design ◽  
Success Factors ◽  
Central Government ◽  
Wicked Problem ◽  
Low Density ◽  
Structured Interviews ◽  
Content Type ◽  
Critical Success ◽  
Definition Of ◽  
The Right

PurposeWicked problems require collaborative innovation approaches. Understanding the problem from the users' perspective is essential. Based on a complex and ill-defined case, the purpose of the current paper is to identify some critical success factors in defining the “right problem” to be addressed.Design/methodology/approachAn empirical research study was carried out in a low-density municipality (case study). Extensive data were collected from official databases, individual semi-structured interviews and a focus group involving citizens, local authorities, civil servants and other relevant stakeholders.FindingsAs defined by the central government, the problem to be addressed by the research team was to identify which justice services should be made available locally to a small- and low-density community. The problem was initially formulated using top-down reasoning. In-depth contact with citizens and key local players revealed that the lack of justice services was not “the issue” for that community. Mobility constraints and the shortage of economic opportunities had a considerable impact on the lack of demand for justice services. By using a bottom-up perspective, it was possible to reframe the problem to be addressed and suggest a new concept to be tested at later stages.Social implicationsThe approach followed called attention to the importance of listening to citizens and local organisations with a profound knowledge of the territory to effectively identify and circumscribe a local problem in the justice field.Originality/valueThe paper highlights the limitations of traditional rational problem-solving approaches and contributes to expanding the voice-of-the-customer principle showing how it can lead to a substantially new definition of the problem to be addressed.

scholarly journals Sinabung volcano: how culture shapes community resilience

2019 ◽  
Vol 28 (3) ◽  
pp. 290-303
Author(s):  
Marta Mori ◽  
Ronan McDermott ◽  
Saut Sagala ◽  
Yasmina Wulandari
Keyword(s):  
Structured Interviews ◽  
Content Type ◽  
Aid Dependency ◽  
Relief Operations ◽  
Long Term Impact ◽  
Cultural Experts ◽  
Practical Implications

Purpose The purpose of this paper is to explore how culture, including traditions and social structures, can influence resilience and how culturally sensitive relief operations can put affected people and their context at the core of any interventions. Design/methodology/approach A case study of the Mt Sinabung volcano area in Indonesia was undertaken. As part of the case study, an analysis of interventions was conducted, which was complemented by semi-structured interviews with Karo cultural experts and humanitarian organisations. Findings Culture influences the manner in which the Karo people react to volcano eruptions with varying implications for recovery. In addition, relief organisations which understand people’s actions through a cultural lens have better managed to tailor programs with long-term impact, thereby avoiding aid dependency. Practical implications Practical examples of disaster management activities that adequately account for the beneficiaries’ way of living prior to the eruptions are provided. Aid actors are provided with guidance concerning how to better tailor their activities in line with a cultural lens. Originality/value The study provides empirical grounding for claims concerning the role of culture in planning interventions in Indonesia and other similar contexts.

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