Key Factors and Use Cases of Servant Leadership Driving Organizational Performance

2022 ◽  
Keyword(s):  
Servant Leadership ◽  
Organizational Performance ◽  
Use Cases ◽  
Key Factors

scholarly journals A Study on the Leadership Style and the Organizational Performance in Korea and USA

2016 ◽  
Vol 11 (7) ◽  
pp. 42
Author(s):  
Young Kwan Lee ◽  
Cheon Deok Hee
Keyword(s):  
Job Satisfaction ◽  
Servant Leadership ◽  
Organizational Performance ◽  
Leadership Style ◽  
Customer Orientation ◽  
Developmental Process ◽  
Innovative Behavior ◽  
Global Competitiveness ◽  
The Us ◽  
Expert Opinion Survey

<p>This study aimed to suggest ways Korea’s top-class hotels can improve their global competitiveness, using as a model the developmental process of hotel leadership in the US. We conducted an expert opinion survey on hotel leaders in Korea and the US and explored the differences between their perceptions of emotional leadership and servant leadership and ways to improve organizational performance. We also conducted a quantitative study involving employees of Korea's top-class hotels to investigate the effect of emotional and servant leadership styles on job satisfaction, innovative behavior, and customer orientation. The results suggest that, to improve job satisfaction, respect for values and support for growth under servant leadership should be focused on and that innovative behavior is encouraged by respect for values and the formation of community under servant leadership. To enhance customer orientation, respect for values and support for growth should be focused on. Finally, job satisfaction and innovative behavior contribute directly to improving customer orientation.</p>

scholarly journals Servant Leadership and Enhancement of Organizational Performance

2019 ◽  
Vol IV (I) ◽  
pp. 117-122
Author(s):  
Muhammad Hashim ◽  
Muhammad Azizullah Khan ◽  
Saqib Adnan
Keyword(s):  
Servant Leadership ◽  
Organizational Performance ◽  
Leader Behavior ◽  
Servant Leader ◽  
Public And Private ◽  
Ethical Practices ◽  
Emotional Healing ◽  
Teaching Faculty ◽  
And Performance ◽  
The Relationship

The Servant Leader Model is a theory that advances administration, supports trust, coordinates effort, future-arranges and utilizes moral capacity to engage others, focusing on good ethical practices. This study inspects the faculty of public and private universities in Peshawar for elements of servant leader behavior (wisdom, emotional healing and persuasive mapping) and effect on performance. Drawing on information from 95 teaching faculty members from different universities, we discovered help for the immediate impact of the all elements of servant leader behavior administration on universities performance. The findings add to servant leadership practices, in like manner to values-based administration, which conceivably may include novel literature regarding the relationship between servant leadership and performance of universities teachers. Implications form the last part of the paper.

scholarly journals Servant Leadership Style and High-Performance Work System Practices: Pathway to a Sustainable Jordanian Airline Industry

2019 ◽  
Vol 11 (22) ◽  
pp. 6191 ◽  
Author(s):  
Rawan Alafeshat ◽  
Cem Tanova
Keyword(s):  
Servant Leadership ◽  
Organizational Performance ◽  
Employee Engagement ◽  
Airline Industry ◽  
Employee Satisfaction ◽  
Employee Retention ◽  
High Performance ◽  
Time Lag ◽  
Equation Modeling ◽  
Full Time

The purpose of this study is to examine how servant leadership (SL) and high-performance work systems (HPWS) practices enable organizational performance, as shown by employee retention and employee satisfaction. Data was obtained from 300 full time employees in a private airline company in Jordan. The data was collected in three rounds, each separated by one-week time-lag. Structural equation modeling was used to test the proposed relationships and revealed that both servant leadership and HPWS practices were positively linked with employee satisfaction and retention, which were used as indicators of organizational sustainability. In order to understand how servant leadership and HPWS influence employee satisfaction and retention, we investigated the mediating role of employee engagement and discovered that it serves as a critical mechanism. The study affirmed that, in line with studies carried out in the west, servant leadership is also an effective leadership characteristic in the context of Jordan. Furthermore, the study helps to clarify the reason that servant leadership and HPWS lead to positive outcomes, due to the fact that these improve the engagement of employees. Thus, we understand that the increases in employee retention and satisfaction are due to the enhanced engagement of employees, and we show that engagement can be improved both by servant leadership and the application of HPWS in organizations. Consequently, the effectiveness and sustainability of the airline companies in Jordan will need to focus on primarily improving employee engagement.

scholarly journals Servant Leadership Impact on Organizational Performance: The Mediating Role of Employee Engagement

2019 ◽  
Vol 9 (3) ◽  
pp. 85
Author(s):  
Rawan Alafeshat ◽  
Farida Aboud
Keyword(s):  
Servant Leadership ◽  
Organizational Performance ◽  
Employee Engagement ◽  
Employee Satisfaction ◽  
Structural Equation ◽  
Employee Retention ◽  
Equation Modeling ◽  
Mediating Role ◽  
Leadership Impact

The current study, which purposed to examine the mediating role of Employee Engagement (EE) in the relationship of Servant Leadership (SL) with the Organizational Performance (OP), was carried out in Jordan. The researchers distributed a questionnaire to 277 participants working in the private airline sector. The study’s findings showed that SL was positively linked with Employee Satisfaction (ES) and Employee Retention (ER) as indicators for OP. Finally; the findings indicated that EE partially mediates the relationships of SL with employee satisfaction and employee retention. The current research is the first empirical study of the airline sector in Jordan. It is also the first to focus on EE as a mediator of the effect of SL and employee retention using Structural Equation Modeling (SEM) for analyzing the data collected from employees working in the airline sector.

The effect of servant leadership on rewards, organizational culture and its implication for employee’s performance

2018 ◽  
Vol 60 (2) ◽  
pp. 505-516 ◽  
Author(s):  
Sahat Sihombing ◽  
Endang Siti Astuti ◽  
Mochammad Al Musadieq ◽  
Djamhur Hamied ◽  
Kusdi Rahardjo
Keyword(s):  
Organizational Culture ◽  
Servant Leadership ◽  
Organizational Performance ◽  
Quantitative Research ◽  
Structural Model ◽  
Employee Performance ◽  
Research Approach ◽  
Analysis Tool ◽  
Content Type ◽  
Leadership Attributes

Purpose This paper aims to examine factors that affect employee performance at Bank Tabungan Negara (BTN). Design/methodology/approach A quantitative research approach was used with generalized structure component analysis (GSCA) as the analysis tool. This study was specific to Jabodetabek (Jakarta, Bogor, Depok, Tangerang, Bekasi) areas, considering that 60 per cent of employees of BTN, who were also the study population, resided in the Jabodetabek areas. This study was conducted for a month in 2016. By using the representative sample, the results could be generalized. Findings The results of the analysis suggested that the structural model showed that the servant leadership (X1) significantly affected rewards (Y1) and organizational culture (Y2), but it had no significant effect on employee performance (Y3). Other results showed that there was a significant effect of rewards (Y1) on organizational culture (Y2) and employee performance (Y3), and that there was a significant effect of organizational culture (Y2) on employee performance (Y3). Originality/value Russell and Stone (2002) studied the servant leadership in a review of servant leadership attributes, and McCann et al. (2014) studied servant leadership, employee satisfaction and organizational performance in rural community hospitals. Thereby, the originality of this paper is shown on servant leadership variable for relationship between rewards, organizational culture and employee’s performance. The method used is GSCA and the location of this research is at BTN throughout Indonesia, where there are no previous research studies that have discussed the same topic on these locations.

Servant leadership a strategic choice for organizational performance. An empirical discussion from Pakistan

2020 ◽  
Vol 1 (1) ◽  
pp. 1
Author(s):  
Dian Ekowati ◽  
Muhammad Saud ◽  
Ansar Abbas ◽  
Indrianawati Usman ◽  
Fendy Suhariadi
Keyword(s):  
Servant Leadership ◽  
Organizational Performance ◽  
Strategic Choice

HR-ANALYST: ACHIEVEMENTS, CAPABILITIES AND CONDITIONS OF USE

2017 ◽  
Vol 6 (1) ◽  
pp. 5-11
Author(s):  
Коновалова ◽  
Valyeriya Konovalova
Keyword(s):  
Organizational Performance ◽  
Corporate Culture ◽  
Practical Application ◽  
Key Factors ◽  
Current State ◽  
Wide Range ◽  
Productivity Increase ◽  
Potential Benefits ◽  
Staffing Needs ◽  
Interaction Management

The article deals with problems of HR analytics and its practical application to improve management decisions of individual and organizational performance. The results of Russian and foreign research on the current state of and prospects for the use of HR analysts are summarizes. The levels of HR analysts (from the drafting of HR-metrics to predictive modeling) are allocated, their characteristics are disclosed. The examples of the successful use of HR analysts in modern practice are given, special attention is paid to predictive analysts, the author highlights the potential benefits of organizing, its use for a wide range of tasks: forecasting staffing needs, forecasting staff turnover, improving recruitment, better interaction management talent, identifying the most valuable employees, corporate culture and management involvement, identifying key factors for motivation and success, increase staff productivity, increase efficiency of training and formation of competencies.

scholarly journals Factors of quality management system influencing organizational performance: A study of pharmaceutical factories getting GMP certificate in Vietnam

2020 ◽  
Vol 6 (1) ◽  
Author(s):  
Nguyen Thuy Quynh Loan
Keyword(s):  
Quality Management ◽  
Customer Satisfaction ◽  
Organizational Performance ◽  
Product Quality ◽  
Product Design ◽  
Continuous Improvement ◽  
Management System ◽  
Quality Management System ◽  
Employee Involvement ◽  
Key Factors

A study objective is to identify key factors of QMS (Quality Management System) influencing the organizational performance in pharmaceutical factories getting GMP (Good Manufacturing Practices) certificate. The original research model consists of eight independent factors (leadership, process management, education and training, supplier management, customer focus, employee involvement, product design, and continuous improvement) and three dependent factors related to organizational performance (productivity, product quality and customer satisfaction). The study collects 265 suitable questionnaires filled by middle managers or the top managers of the pharmaceutical factories getting GMP in Vietnam. The results identify key factors of QMS as leadership, employee involvement towards customer focus, and continuous improvement towards product design have positively impact to organizational performance that is represented by productivity and product quality, customer satisfaction. The study thensuggests managerial implications to top management of pharmaceutical factories in improving performance through enhancing key factors of QMS implementation.

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