The Collaborative Use of Information Technology

2002 ◽  
pp. 82-105
Author(s):  
William J. Doll ◽  
Xiaodong Deng
Keyword(s):  
Information Technology ◽  
Systems Analysis ◽  
User Satisfaction ◽  
Information Needs ◽  
Collaborative Work ◽  
User Participation ◽  
End Users ◽  
Joint Activities ◽  
Collaborative Applications ◽  
Systems Analysts

User participation seems especially important in the development of collaborative work systems where the technology is used by a work group to coordinate their joint activities. Users rather than systems analysts are often the best source of information on how they will use information technology to collaborate. It is almost an axiom of systems development that end users should participate in a broad range of activities/decisions, and that they should be permitted to participate in these decisions as much as they want. Despite these widely held beliefs, research has not focused on the differential efficacy of user participation in collaborative versus non-collaborative applications. Building upon the work of behavioral scientists who study participative decision making, Doll and Torkzadeh (1991) present a congruence construct of participation that measures whether end users participate as much as they want in key systems analysis decisions. Using a sample of 163 collaborative and 239 non-collaborative applications, this research focuses on three research questions: (1) Is user participation more effective in collaborative applications? (2) What specific decision issues enhance user satisfaction and productivity? and (3) Can permitting end-users to participate as much as they want on some issues be ineffective or even dysfunctional? The results indicate that user participation is more effective in collaborative applications. Of the four decision issues tested, only participation in information needs analysis predicts end-user satisfaction and task productivity. Encouraging end users to participate as much as they want on a broad range of systems analysis issues such as project initiation, information flow analysis, and format design appears to be, at best, a waste of time and, perhaps, even harmful. These findings should help managers and analysts make better decisions about how to focus participatory efforts and whether end users should participate as much as they want in the design of collaborative systems.

The Collaborative Use of Information Technology

2002 ◽  
pp. 184-203
Author(s):  
William J. Doll ◽  
Xiaodong Deng
Keyword(s):  
Systems Analysis ◽  
User Satisfaction ◽  
Information Needs ◽  
Flow Analysis ◽  
User Participation ◽  
End Users ◽  
End User ◽  
Information Flow Analysis ◽  
Collaborative Applications ◽  
Research Questions

Building upon the work of behavioral scientists who study participative decision making, Doll and Torkzadeh (1991) present a congruence construct of participation that measures whether end users participate as much as they want in key systems analysis decisions. Using a sample of 163 collaborative and 239 non-collaborative applications, this research focuses on three research questions: (1) Is user participation more effective in collaborative applications? (2) What specific decision issues enhance user satisfaction and productivity? and (3) Can permitting end users to participate as much as they want on some issues be ineffective or even dysfunctional? The results indicate that user participation is more effective in collaborative applications. Of the four decision issues tested, only participation in information needs analysis predicts end-user satisfaction and task productivity. Encouraging end users to participate as much as they want on a broad range of systems analysis issues such as project initiation, information flow analysis, and format design appears to be, at best, a waste of time and, perhaps, even harmful. These findings should help managers and analysts make better decisions about how to focus participatory efforts and whether end users should participate as much as they want in the design of collaborative systems.

THE SYSTEM OF INFORMATICS COMPETENCIES FOR THE MATHEMATICS TEACHER

2020 ◽  
pp. 57-72
Author(s):  
Nadiia Ponomareva
Keyword(s):  
Information Technology ◽  
Secondary Education ◽  
Mathematics Teachers ◽  
Mathematics Teacher ◽  
Systems Analysis ◽  
Web Technologies ◽  
Key Competencies ◽  
Teachers Training ◽  
Technology Specialists ◽  
Further Development

As a result of the analysis of domestic and foreign standards of key competencies, basic and complete secondary education, teachers’ training (in particular, mathematics teachers’ training) and information technology specialists training, the system of informatics competencies of a mathematics teacher, developed by Yu. S. Ramskyi, was updated in terms of the structure, content and indicators of competencies formation. It has been found out that the formation of the informatics competencies of a mathematics teacher begins with basic informatics competencies, the further development of which occurs primarily in the competencies in system administration, web technologies, programming and systems analysis.

scholarly journals 32.K. Skills building seminar: Using participatory health research to optimise psycho-oncological patient information material

2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
◽  
Keyword(s):  
Patient Information ◽  
Health Research ◽  
Service Providers ◽  
Complex Interventions ◽  
User Participation ◽  
End Users ◽  
Vulnerable Groups ◽  
Participatory Health Research ◽  
Practical Instrument

Abstract Patient information material (PIM) is omnipresent in healthcare. It is used to convey information or to familiarize potential end-users to offers of support. PIM recaps or elaborates on relevant information and offers recommendation for action. However, the quality of available PIM varies. When the formal and content-related quality of PIM is suboptimal, it not only fails to be effective but can also lead to uncertainty, misunderstandings, resistance or ignorance (e.g. of a support offer). Highly complex information requires much attention on the quality of the PIM, especially with respect to end-users (e.g. vulnerable groups). Excellent communication through the use of PIM is thus essential within complex interventions. Checklists, such as 'Discern' or 'PEMAT', as well as criteria catalogues or evidence-based patient information standards, may assist in the development, quality assessment and optimization of PIM. The inclusion of the end-users is recommended but for various reasons does not often take place. The innovative “integrated, cross-sectional Psycho-Oncology” (isPO) programme, offers needs-driven, professional support to all adult, newly diagnosed cancer patients early in their sickness trajectory. IsPO was developed in 2018. It was implemented and a formative evaluated in 2019. When developing this programme, different PIM were created top-down by the programme designers. During implementation, it became evident that these PIM materials required further improvement. A testing and optimization process started using the participatory health research (PHR) approach and was completed in a five-month period. A PIM-optimisation team was founded, which included the project partners involved in the network support, self-help organisations and the external evaluation institute. A practical instrument (PIM-checklist) for optimising the isPO-PIM was designed, piloted and used for testing by end-users, isPO service providers, and experts. Based on the recommendations in the checklist, the material was revised accordingly. Additionally, the PIM was completed with the design of two new components. Four optimisation rounds were conducted. The optimized PIM was tested on its comprehensibility (for end-users) and its usability (for service providers). During the presentations, the audience is invited to comment on critical questions that may appear during optimization (e.g. timing). Afterwards, there will be a skill building part with a focus on collaborative learning (45 minutes). First, we will focus on the requirements for a practical instrument that is handy for end-users, service providers and experts (mind mapping exercise). Finally, participants will be able to explore the following topics “World Café” discussion: (1) how to plan, conduct and communicate the development of optimization of PIM in a CI program, (2) what needs to be considered for the optimization (e.g. team composition, resources), and (3) how to continuously achieve end-userś participation. Key messages Excellent PIM are essential for a complex interventiońs success in practice and must include information and foster actionability. the iterative PIM design processes benefits from high user participation.

An interactive query-based approach for summarizing scientific documents

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Farnoush Bayatmakou ◽  
Azadeh Mohebi ◽  
Abbas Ahmadi
Keyword(s):  
User Satisfaction ◽  
Information Needs ◽  
Specific Information ◽  
Information Need ◽  
Science Data ◽  
Data Set ◽  
Content Type ◽  
Interactive Query ◽  
Summarization System ◽  
Clear Idea

Purpose Query-based summarization approaches might not be able to provide summaries compatible with the user’s information need, as they mostly rely on a limited source of information, usually represented as a single query by the user. This issue becomes even more challenging when dealing with scientific documents, as they contain more specific subject-related terms, while the user may not be able to express his/her specific information need in a query with limited terms. This study aims to propose an interactive multi-document text summarization approach that generates an eligible summary that is more compatible with the user’s information need. This approach allows the user to interactively specify the composition of a multi-document summary. Design/methodology/approach This approach exploits the user’s opinion in two stages. The initial query is refined by user-selected keywords/keyphrases and complete sentences extracted from the set of retrieved documents. It is followed by a novel method for sentence expansion using the genetic algorithm, and ranking the final set of sentences using the maximal marginal relevance method. Basically, for implementation, the Web of Science data set in the artificial intelligence (AI) category is considered. Findings The proposed approach receives feedback from the user in terms of favorable keywords and sentences. The feedback eventually improves the summary as the end. To assess the performance of the proposed system, this paper has asked 45 users who were graduate students in the field of AI to fill out a questionnaire. The quality of the final summary has been also evaluated from the user’s perspective and information redundancy. It has been investigated that the proposed approach leads to higher degrees of user satisfaction compared to the ones with no or only one step of the interaction. Originality/value The interactive summarization approach goes beyond the initial user’s query, while it includes the user’s preferred keywords/keyphrases and sentences through a systematic interaction. With respect to these interactions, the system gives the user a more clear idea of the information he/she is looking for and consequently adjusting the final result to the ultimate information need. Such interaction allows the summarization system to achieve a comprehensive understanding of the user’s information needs while expanding context-based knowledge and guiding the user toward his/her information journey.

Efektifitas Sistem Informasi Manajemen Bagi Pengguna Internal (Studi Kasus Pada PT Bank Lampung)

2018 ◽  
Vol 2 (2) ◽  
Author(s):  
Alhibarsyah Alhibarsyah ◽  
Keyword(s):  
Information Technology ◽  
Structural Equation ◽  
Information Needs ◽  
Information Quality ◽  
Service Providers ◽  
Statistical Technique ◽  
Population Based ◽  
Equation Modeling ◽  
Observation Data ◽  
Technology System

Abstract To fulfill information needs that are relevant, fast, and accurate, the application of information technology, especially computer-based is inseparable from the role of the three basic components of a computer. The success model of the information technology system developed by DeLone & McLean quickly received a response. PT. Bank Lampung as one of the banking service providers in Lampung, is the object of research to determine how variables affect the level of Quality System, Information Quality, Service Quality, Use and Satisfaction and Use of Benefits, to determine the level of effectiveness in PT Bank Lampung's internal customer management information system. SEM (Structural Equation Modeling) is a multivariate statistical technique that is a combination of factor analysis and regression analysis (correlation), which aims to examine the relationship between variables in the model. To explain the overall relationship that exists between the variables in this study using AMOS software (Moment Structure Analysis). This shows that the sample variance-covariance matrix (observation data) I s the same as the estimated matrix of variance-covariance (population) based on the model built, it is expected that the results of this study KI significantly influence P, KI significantly affects KP, KS influences significant impact on P, significantly affecting KS KP, KL significantly affected P, KL significantly affected KP, P significantly affected KP, P significantly affected M, KP significantly affected M.

scholarly journals DEVELOPMENT OF CONCENTRIC INFORMATION TECHNOLOGY OF DIGITAL TRANSFORMATION OF HIGHER EDUCATION INSTITUTIONS

2020 ◽  
pp. 105-115
Author(s):  
Iurii Teslia ◽  
Hryhoriy Zaspa
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
Information Management ◽  
Information Needs ◽  
Higher Education Institutions ◽  
Digital Transformation ◽  
Modern World ◽  
Digital Space ◽  
Analytical System ◽  
Functional Problems

Modern world trends in education are aimed at the digital transformation of educational institutions. Traditional approaches to higher education institutions informatization through their automation no longer meet the requirements of the time. Therefore, new approaches are needed, based on the digitalization of educational processes aimed at creating digital universities. For this purpose, the current state of information systems in higher education institutions use and the issue of higher education institutions digital transformation were studied. The problem of automation tools separation was revealed, which does not allow to effectively implement digitalization projects, does not allow to create a single system of building digital universities. It is proposed to solve the digital transformation of higher education institutions problem based on the use of concentric information technology developed in this study, which integrates all information bases, methods and means of solving functional problems into a single digital space to maximize information needs of higher education institutions. This technology is based on the following developed in the study: 1) concentric model of information technology of digital transformation of higher education institutions, which allows to integrate methods and tools of information management to create a single higher education institutions digital space; 2 functionally independent method of information management of higher education institutions, which allows to create universal tools of informatization, which are independent of the composition and specifics of the construction of the created tools of solving functional problems; 3) interlayer information interaction methods, providing reflection in the processes of each of the layers of changes in the information environment of neighboring layers. The results of the study were used in the construction of information and analytical system of the university educational activities support, which was developed and implemented at Cherkasy State Technological University.

scholarly journals PERANAN TEKNOLOGI INFORMASI DALAM PENYEDERHANAAN PROSES PENYAJIAN INFORMASI: STUDI KASUS PRODUKSI DAN PERSEDIAAN PT SSAM

2007 ◽  
Vol 1 (2) ◽  
pp. 173
Author(s):  
Suparto Darudiato
Keyword(s):  
Information Technology ◽  
Information Needs ◽  
Information Dissemination ◽  
Research Result ◽  
User Needs

Article to analyse the selling information needs by paying attention to transaction simplicity process so itcan grow the custmer trust to the company. The research was done by a direct survey to the company by doingbusiness process survey, spreading questioner, and analyzing the needs of information. The research result wasproblems list and the user needs of information.Keywords: information technology, information dissemination, inventory, production

scholarly journals Strategy System and Information Technology Planning In PT.Trikarsa Sempurna Sistemindo

2015 ◽  
Vol 6 (3) ◽  
pp. 402
Author(s):  
Muhamad Abdul Holik
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Information Needs ◽  
Technology Planning ◽  
Management Effectiveness ◽  
Strategy System ◽  
Strategic Design ◽  
Doing Business ◽  
Information Systems Strategy ◽  
Information Technology Planning

This research is to provide strategic design of information systems/information technology to the PT. Trikarsa Sempurna Sistemindo. With the design of information systems strategy, it is expected that within the next four years (2012-2015) business developments of PT TSS can be supported appropriately by the system and information technology that has been invested in PT TSS. Data in this research is collected through discussion, study and questionnaires. The collected data is then processed using the methodology of Ward and Peppard and supporting tools that generate qualitative analysis of information. From the analysis, it can be concluded that in order to make the achievement of a good business then PT TSS should do three thing. First, improve work efficiency by automating various processes of information management. Second, improve management effectiveness by satisfying the information needs for decision making. Third, improve or enhance the competitiveness of the organization by changing styles and ways of doing business.

scholarly journals A Multi-Perspective Theoretical Analysis to Web Accessibility

2017 ◽  
pp. 117-139 ◽  
Author(s):  
Carlos Peixoto ◽  
Frederico Branco ◽  
José Martins ◽  
Ramiro Gonçalves
Keyword(s):  
Information Technology ◽  
Theoretical Analysis ◽  
Direct Contact ◽  
Public Services ◽  
Web Accessibility ◽  
End Users ◽  
The Past ◽  
Software Companies ◽  
Challenges And Opportunities ◽  
Work Done

Accessibility has become increasingly important in information technology, particularly due to legislation pressure to make affordable public services to all. Being end-users and software companies those who have direct contact with accessibility problems, other stakeholders are committed to defining methods and change mentalities in Web accessibility implementation. In addition to a conceptual definition, this chapter presents entities views with responsibilities in the area, taking into account their work done in the past and the prospects for future. The understanding of the interaction between all these perspectives will help to realize the way it will go, which carries with it great challenges and opportunities, widely explored in this work.

Information technology capabilities and organizational agility

2019 ◽  
Vol 27 (2) ◽  
pp. 198-216 ◽  
Author(s):  
Juan Cepeda ◽  
José Arias-Pérez
Keyword(s):  
Information Technology ◽  
Open Innovation ◽  
Collaborative Work ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Innovation Capability ◽  
Organizational Agility ◽  
Content Type ◽  
Organizational Ability ◽  
External Embeddedness

Purpose Currently, it is commonly accepted that information technology capabilities (ITC) positively influence organizational agility. Nevertheless, studies have recently started to demonstrate that different organizational factors mediate this relation under the controvertible assumption that companies are capable of responding quickly to market changes using their IT in combination with other internal resources. Therefore, companies have given very little attention to collaborative work with external partners. The purpose of this study is to analyze the mediating effects of the acquisition and exploitation capabilities of open innovation on the information technology capabilities – organizational agility relationship. Design/methodology/approach Structural equation modeling was used to test the proposed model with survey data from a multinational corporation that operates in South American emerging economies in the pension and savings businesses. Findings This study found that only the open innovation capability of exploitation has a partial mediating effect. This means that this organizational ability serves as a bridge so that IT capabilities can have a positive incidence on organizational agility. Originality/value This paper adopts a more novel study focus that emphasizes the importance of collaborative work and of the use of external resources that are implicit in open innovation capability. On the other hand, this organizational ability implies external embeddedness, which is usually approached mainly from the network theory in the international business literature; however, this study offers a more interesting study focus in which externally oriented organizational abilities such as open innovation are more important for external embeddedness than are the size and quality of the external network.

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