An Empirical Investigation of Internet Users' Perceptions towards National and International e-Shops

2015 ◽  
Vol 7 (2) ◽  
pp. 45-59 ◽  
Author(s):  
Vaggelis Saprikis
Keyword(s):  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Shopping Behavior ◽  
Goods And Services ◽  
Cross Border ◽  
Internet Users ◽  
Information And Communication ◽  
Costly Communication ◽  
Online Stores ◽  
Shed Light

Nowadays, the broad Internet utilization and the advancement of Information and Communication Technologies (ICT) have greatly changed the way goods and services are bought and sold. As a consequence, even more online users prefer not only to shop online, but also purchase abroad taking advantage of Internet's limitless feature. Thus, technology's success has stimulated the process of cross-border e-shopping, allowing fast, less costly communication, as well as access to a wider variety of goods and services. The purpose of this consumer-oriented approach paper is to examine the perceptions of Greek Internet users concerning e-shops. In specific, it aims to reveal if there are differences on users' perceptions regarding Greek versus international e-shops, as even more individuals visit non-domestic online stores for their e-purchases. Hence, it provides tangible results to an under-explored area of online shopping and shed light on the difficulty of understanding important aspects of e-shopping behavior; presenting vital implications to both academia and practitioners.

Domestic vs. International E-Shopping

2019 ◽  
pp. 24-39
Author(s):  
Vaggelis Saprikis
Keyword(s):  
Social Networks ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Business Environment ◽  
The Internet ◽  
Internet Users ◽  
Mobile Industry ◽  
Information And Communication ◽  
Number Of Individuals ◽  
Shed Light

Contemporary commerce is completely different as regards features some years ago. Nowadays, a considerable number of individuals and firms take advantage of the information and communication technologies and conduct transactions online. In particular, the mobile industry along with the broad use of social networks and improvements in the internet bandwidth worldwide has created a completely different business environment. Consequently, the technology incited many consumers to cross-border e-shopping, allowing access to a wider variety of products and services, and in numerous circumstances, access to cheaper goods. The purpose of this chapter is to investigate the perceptions internet users have towards e-shops focusing on Greece. More precisely, it aims to find out whether there are contingent differences on customers' perceptions regarding domestic vs. international e-shops, since a gradually augmented number of people have been expressing their preference on non-domestic e-stores for their purchases. Additionally, the chapter intends to shed light on the difficulty in understanding vital aspects of e-consumer behaviour.

Domestic vs. International E-Shopping

2021 ◽  
pp. 1819-1834
Author(s):  
Vaggelis Saprikis
Keyword(s):  
Social Networks ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Business Environment ◽  
The Internet ◽  
Internet Users ◽  
Mobile Industry ◽  
Information And Communication ◽  
Number Of Individuals ◽  
Shed Light

Contemporary commerce is completely different as regards features some years ago. Nowadays, a considerable number of individuals and firms take advantage of the information and communication technologies and conduct transactions online. In particular, the mobile industry along with the broad use of social networks and improvements in the internet bandwidth worldwide has created a completely different business environment. Consequently, the technology incited many consumers to cross-border e-shopping, allowing access to a wider variety of products and services, and in numerous circumstances, access to cheaper goods. The purpose of this chapter is to investigate the perceptions internet users have towards e-shops focusing on Greece. More precisely, it aims to find out whether there are contingent differences on customers' perceptions regarding domestic vs. international e-shops, since a gradually augmented number of people have been expressing their preference on non-domestic e-stores for their purchases. Additionally, the chapter intends to shed light on the difficulty in understanding vital aspects of e-consumer behaviour.

scholarly journals Approaches to Assessing the Level of Digitalization and Global E-commerce Policy Choices

2020 ◽  
Vol 16 (4) ◽  
pp. 136-164
Author(s):  
Timur Aliev ◽  
◽  
Olga Ismagilova ◽  
Veronika Popova ◽  
◽  
...  
Keyword(s):  
International Trade ◽  
Information And Communication Technologies ◽  
Business Processes ◽  
Communication Technologies ◽  
Human Society ◽  
Economic Sectors ◽  
Goods And Services ◽  
Cross Border ◽  
Information And Communication ◽  
Reducing Costs

Digital technologies and their role in global economic development have been increasing the past two decades. Digitalization has changed many aspects of human society. It had a significant impact on business processes in international trade, reducing costs, increasing the value and speed of cross-border transactions. E-commerce is becoming the most important engine for economic growth. The article examines new digitalization trends in the context of the international trade development. Among the key trends caused by digitalization and affecting international trade, it highlights the following: 1) expanding of globally e-commerce sales and the world marketplaces turnover; 2) increasing the value of international trade in ICT goods and services, and digitally-deliverable services; 3) growth of world exports in services by mode 1 of supply, i.e. cross border supply. The problem of assessing the level of digitalization of the economy and its impact on trade is becoming more and more urgent. Many leading international organizations including OECD, WTO, IMF, UNCTAD are working on developing universal approaches to the formation of terminology in the field of digitalization of trade, measuring digital trade and classifying economic sectors depending on the level of digitalization. The study draws particular attention to these issues. The authors have systematized an extensive list of international indices. The first cluster includes indices characterizing the level of e-commerce markets development. The second cluster contains indices that assess the development of information and communication technologies. Finally, the third cluster of indices assesses penetration of digital technology into economy and life. Indices that assess digital trade policy measures were also examined

Shifting Dynamics of Contention in the Digital Age

2020 ◽  
Author(s):  
Jun Liu
Keyword(s):  
Information And Communication Technologies ◽  
Mobile Communication ◽  
Communication Technologies ◽  
Digital Age ◽  
Chinese Society ◽  
Internet Users ◽  
Communicative Practice ◽  
Political Contention ◽  
Information And Communication ◽  
Everyday Resistance

Over the past decades, waves of political contention involving the use of information and communication technologies have swept across the globe. The phenomenon stimulates the scholarship on digital communication technologies and contentious collective action to thrive as an exciting, relevant, but highly fragmentary and contested field with disciplinary boundaries. To advance the interdisciplinary understanding, Shifting Dynamics of Contention in the Digital Age outlines a communication-centered framework that articulates the intricate relationship between technology, communication, and contention. It further prods us to engage more critically with existing theories from communication, sociology, and political science on digital technologies and political movements. Given the theoretical endeavor, Shifting Dynamics of Contention in the Digital Age systematically explores, for the first time, the influence of mobile technology on political contention in China, the country with the world’s largest number of mobile and Internet users. Using first-hand in-depth interview and fieldwork data, it tracks the strategic choice of mobile phones as repertoires of contention, illustrates the effective mobilization of mobile communication on the basis of its strong and reciprocal social ties, and identifies the communicative practice of forwarding officially alleged “rumors” as a form of everyday resistance. Through this ground-breaking study, Shifting Dynamics of Contention in the Digital Age presents a nuanced portrayal of an emerging dynamics of contention—both its strengths and limitations—through the embedding of mobile communication into Chinese society and politics.

scholarly journals Adaptation of retired people to Internet environment

2018 ◽  
Vol 9 (2) ◽  
pp. 150-164
Author(s):  
O.A. Alekseeva ◽  
O.Y. Bestuzheva ◽  
O.N. Vershinskaya ◽  
E.E. Skvortsova
Keyword(s):  
Information And Communication Technologies ◽  
Cultural Knowledge ◽  
Economic Behavior ◽  
Sociological Research ◽  
Audiovisual Communication ◽  
Goods And Services ◽  
Internet Users ◽  
Information And Communication ◽  
Smart Things ◽  
Academy Of Sciences

The article presents the results of qualitative sociological research of information and communication technologies influence on social behavior and lifestyle of older Internet users conducted by a multidisciplinary group of the Laboratory of social and economic behavior of The Institute of Social and Economic Studies of Population, The Russian Academy of Sciences. The study involved Internet users of retirement age from 56 to 89 years. The survey was conducted by in-depth interview. The main changes in the life of the Internet users of the older generation were revealed and main characteristics of the new digital techno style of life were determined: use of new forms of textual, visual and audiovisual communication for interaction; obtaining cultural knowledge and necessary information; buying goods and services and paying bills from home; extensive use of state services online; the gradual move away from print media; using “smart” things. The analysis of respondents ‘ communication showed that older people can be divided into three groups: those for whom communication has become predominantly electronic; those who persistently prefer live communication, and those for whom electronic communication is additional to live communication.

Gender Differences in the Technology’s Classic Models in Social Network Sites

2014 ◽  
pp. 126-142
Author(s):  
Begoña Peral-Peral ◽  
Ángel F. Villarejo-Ramos ◽  
Manuel J. Sánchez-Franco
Keyword(s):  
Gender Differences ◽  
Social Networks ◽  
Social Network ◽  
Technology Acceptance ◽  
Information And Communication Technologies ◽  
Social Network Sites ◽  
Communication Technologies ◽  
Internet Users ◽  
Information And Communication ◽  
Acceptance Model

Social Network Sites (SNS) have very rapidly become part of the daily reality of Internet users in recent years. Firms also use social networks as a two-way communication with their current and potential customers. This exploratory work means to analyze if Internet users’ gender influences the behavior of using social networks. There is a reason for this. Despite Information and Communication Technologies (ICT) acceptance and use being more frequent in men, according to the previous literature, in line with different surveys on the subject, social networks are more used by women. The authors, therefore, analyze in this chapter if there are gender differences in the constructs of technology’s classic models, such as the TAM (Technology Acceptance Model) and the TPB (Theory of Planned Behavior). They use a sample of 1,460 university students.

ICT Considerations for a Municipality in South Africa

2011 ◽  
pp. 1158-1170
Author(s):  
Udo Averweg ◽  
Siyabonga Manyanga
Keyword(s):  
South Africa ◽  
Information And Communication Technologies ◽  
Data Gathering ◽  
Communication Technologies ◽  
Daily Lives ◽  
Goods And Services ◽  
Ict Adoption ◽  
Information And Communication ◽  
Internet Networks ◽  
Transfer Of Information

The availability of publicly accessible Internet networks and services are the first prerequisite in ensuring that all citizens and nations can benefit from information on the World Wide Web (UNESCO, 2003). Information and communication technologies (ICT) are playing an increasingly important role in the daily lives of citizens, revolutionising work and leisure and changing the rules of doing business. ICT encompass all technologies that facilitate the processing and transfer of information and communication services (United Nations, 2002). In the realm of government, ICT applications are promising to enhance the delivery of public goods and services to citizens not only by improving the process and management of government but also by redefining the traditional concepts of citizenship and democracy (Pascual, 2003). The spread of ICT brings hope that governments can transform (Pacific Council on International Policy, 2002). This article is organised as follows: • Background to the research is given • ICT adoption in the eThekwini Municipality in South Africa is described • The research goals, method, data gathering, and results are discussed • Management implications towards implementing a successful e-government strategy are given • Future trends are then suggested and a conclusion is given

Scales and Dynamics in Outsourcing

2011 ◽  
pp. 1399-1406
Author(s):  
Iva Miranda Pires ◽  
Torunn Kvinge
Keyword(s):  
Eastern Europe ◽  
Information And Communication Technologies ◽  
Great Degree ◽  
Communication Technologies ◽  
Offshore Outsourcing ◽  
Institutional Changes ◽  
Skilled Labor ◽  
New Markets ◽  
Goods And Services ◽  
Information And Communication

Outsourcing is used to describe the situation where a firm decides to subcontract assembly and/or service functions to an external supplier, either locally or abroad. When activities are subcontracted abroad, the term offshore outsourcing often applies. While offshore assembling activities have taken place for some time, the phenomenon of outsourcing services abroad is quite new. Several factors have contributed to these altered circumstances. First, the development of information and communication technologies (ICT) implies that services can, to a great degree, also be located at arm’s length or elsewhere in the flat world (Friedman, 2005). Second, institutional changes have opened access to new markets for goods and services as well as skilled labor, for instance in Eastern Europe and China. Third, the increased competition through globalization pushes firms to adapt quickly to new contexts and to achieve efficiency in order to maintain competitiveness.

Citizen Participation in Public Administration

2021 ◽  
pp. 72-93
Author(s):  
Veronika Linhartova
Keyword(s):  
Public Sector ◽  
Public Goods ◽  
Public Administration ◽  
Information And Communication Technologies ◽  
Citizen Participation ◽  
Communication Technologies ◽  
Goods And Services ◽  
New Concepts ◽  
Information And Communication ◽  
Decision Making Processes

The aim of the chapter is to evaluate the citizens involvement in contemporary public administration, especially in the Czech Republic. New concepts of governance and management of public sector organizations enable providing new or improved public goods and services that better meet consumer´s needs. These concepts also represent reformed or new approaches to governance with increased citizen participation. Public administration responds to dynamic changes in information and communication technologies and their maturity and uses them in the framework of e-government. Thanks to the implementation of e-government, citizens have become more knowledgeable, able to participate in decision-making processes, thus automatically becoming co-producers of public goods or services. This approach to public good and service delivery describes modern public sector management theories as co-creation. Although co-creation is an entirely new concept in some countries, various forms of public participation are becoming increasingly important worldwide and can be expected to continue in the future.

Training for E-Commerce Success in SMEs

2011 ◽  
pp. 334-348
Author(s):  
Yanqing Duan ◽  
Roisin Mullins ◽  
David Hamblin
Keyword(s):  
Information And Communication Technologies ◽  
Business Performance ◽  
Current Knowledge ◽  
Small And Medium Enterprises ◽  
Communication Technologies ◽  
Goods And Services ◽  
Skills Shortage ◽  
Information And Communication ◽  
Set Up ◽  
Medium Enterprises

Rapid developments in Information and Communication Technologies (ICTs), such as electronic commerce (e-commerce), have revolutionized the way that business is conducted. E-commerce refers to the process of buying and selling goods and services electronically involving transactions using Internet, network, and other digital technology. It offers companies tremendous opportunities to improve their business performance in new and innovative ways. However, its huge potential benefit would only be realized by capable managers who can deal with these emerging technologies and implement them wisely. A skills shortage has been categorized as one of the challenges facing global e-commerce by Bingi and Khamalah (2000). The demand for highly knowledgeable and skilled managers and workloads places enormous pressure upon companies to improve or update their current knowledge and skills. This is particularly important in Small and Medium Enterprises (SMEs) as compared with their larger counterparts, as they are often described as “lacking the expertise needed to set up the technologies necessary, despite having a great deal to gain from doing so” (Anonymous, 1998).

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