Participative Knowledge Management to Empower Manufacturing Workers

2016 ◽  
Vol 12 (4) ◽  
pp. 37-50 ◽  
Author(s):  
Gianni Campatelli ◽  
Alexander Richter ◽  
Alexander Stocker
Keyword(s):  
Knowledge Management ◽  
Problem Solving ◽  
Management System ◽  
Manufacturing Systems ◽  
Knowledge Management System ◽  
Management Approach ◽  
Training Problem ◽  
Manufacturing Knowledge ◽  
System Prototype

Due to the rapid technologic change, we see the role of manufacturing workers continuously changing: the increasing automation of manufacturing processes has reduced the amount of manual work, whereas the increasing complexity of manufacturing systems requires workers to build-up broader and deeper skills. In this paper, the authors suggest a participative knowledge management approach to empower manufacturing workers. Starting from a comprehensive empirical analysis of the existing work practices in a manufacturing company, the authors have developed and validated a knowledge management system prototype. The prototype is aimed for training, problem solving, and facilitating the discovery, acquisition, and sharing of manufacturing knowledge. The conducted evaluation of the prototype indicates that workers' skills and level of work satisfaction will increase since the knowledge management system allows faster problem solving by finding better solutions for observed defects.

WikiDesign

2011 ◽  
Vol 7 (3) ◽  
pp. 31-42 ◽  
Author(s):  
Davy Monticolo ◽  
Samuel Gomes
Keyword(s):  
Knowledge Management ◽  
Knowledge Base ◽  
Management System ◽  
Evaluation Process ◽  
Knowledge Management System ◽  
Management Approach ◽  
Technical Knowledge ◽  
Industrial Project ◽  
Semantic Wiki ◽  
Knowledge Evaluation

This paper presents a knowledge evaluation and evolution in a knowledge management system by using a Semantic Wiki approach. The authors describe a Semantic Wiki called WikiDesign which is a component of a Knowledge Management system. Currently WikiDesign is used in engineering departments of companies to emphasize technical knowledge. This study explains how WikiDesign ensures the reliability of the knowledge base thanks to a knowledge evaluation process. After explaining the interest of the use of semantic wikis in knowledge management approach, the architecture of WikiDesign with its semantic functionalities is described. The effectiveness of WikiDesign is proved with a knowledge evaluation example for an industrial project.

Corporate Universities As a Tool for Knowledge Management Systems in Enterprises

2019 ◽  
Vol 7 (4) ◽  
pp. 28-31
Author(s):  
Елена Ширинкина ◽  
Elena Shirinkina ◽  
Е. Шарамеева ◽  
E. Sharameeva
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Knowledge Management System ◽  
Modern World ◽  
Management Tools ◽  
Corporate Universities ◽  
Global Trends ◽  
The Competitiveness Of Enterprises ◽  
Determining Factor

The relevance of the study is due to the fact that innovations in the knowledge management system are becoming the determining factor in the competitiveness of enterprises in the 21st century. The purpose of this study is to identify and review the main factors influencing the transformation of the role of the knowledge management process in the modern world, and key global trends in corporate training today. The objectives of the research are to find and creatively master information on factors and trends, identify key trends in the knowledge management system, as well as corporate universities as knowledge management tools that influence their formation, prioritization and structured description of the identified factors and trends.

Making Knowledge Management System an Effective Tool for Learning and Training

2004 ◽  
pp. 124-148 ◽  
Author(s):  
Albert C.K. Leung
Keyword(s):  
Knowledge Management ◽  
Problem Solving ◽  
Management System ◽  
Knowledge Management System ◽  
Training Effectiveness ◽  
Online Support ◽  
Multiple Perspectives ◽  
User Control ◽  
Design Factors ◽  
And Training

In view of the need of using knowledge management (KM) systems for learning and training, this chapter discusses six major design factors of such KM systems based on learning literatures, namely media of representation, multiple perspectives, complexity, user control, online support and navigation aids. Their implications toward learning and training effectiveness as well as various strategies and implementation methods are investigated in four categories: content, motivation, support and accessibility. It is believed that by considering the factors involved and their potential impacts on learning in the design of KM systems, the effectiveness of using these systems for learning, training and problem solving will be significantly improved.

WikiDesign

2012 ◽  
pp. 143-154
Author(s):  
Davy Monticolo ◽  
Samuel Gomes
Keyword(s):  
Knowledge Management ◽  
Knowledge Base ◽  
Management System ◽  
Evaluation Process ◽  
Knowledge Management System ◽  
Management Approach ◽  
Technical Knowledge ◽  
Industrial Project ◽  
Semantic Wiki ◽  
Knowledge Evaluation

This paper presents a knowledge evaluation and evolution in a knowledge management system by using a Semantic Wiki approach. The authors describe a Semantic Wiki called WikiDesign which is a component of a Knowledge Management system. Currently WikiDesign is used in engineering departments of companies to emphasize technical knowledge. This study explains how WikiDesign ensures the reliability of the knowledge base thanks to a knowledge evaluation process. After explaining the interest of the use of semantic wikis in knowledge management approach, the architecture of WikiDesign with its semantic functionalities is described. The effectiveness of WikiDesign is proved with a knowledge evaluation example for an industrial project.

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