Making Knowledge Management System an Effective Tool for Learning and Training

2004 ◽  
pp. 124-148 ◽  
Author(s):  
Albert C.K. Leung
Keyword(s):  
Knowledge Management ◽  
Problem Solving ◽  
Management System ◽  
Knowledge Management System ◽  
Training Effectiveness ◽  
Online Support ◽  
Multiple Perspectives ◽  
User Control ◽  
Design Factors ◽  
And Training

In view of the need of using knowledge management (KM) systems for learning and training, this chapter discusses six major design factors of such KM systems based on learning literatures, namely media of representation, multiple perspectives, complexity, user control, online support and navigation aids. Their implications toward learning and training effectiveness as well as various strategies and implementation methods are investigated in four categories: content, motivation, support and accessibility. It is believed that by considering the factors involved and their potential impacts on learning in the design of KM systems, the effectiveness of using these systems for learning, training and problem solving will be significantly improved.

scholarly journals Knowledge Management Systems Analysis and Planning for Employees Recruitment and Training

2020 ◽  
Vol 4 (2) ◽  
pp. 38
Author(s):  
Leon A. Abdillah ◽  
Tri A. Purwanto ◽  
Eka P. Agustini
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Explicit Knowledge ◽  
Design Method ◽  
Unified Modeling Language ◽  
Knowledge Management System ◽  
Analysis And Design ◽  
And Training ◽  
Tacit And Explicit Knowledge ◽  
Web Knowledge

The development of science in the era of globalization is happening so quickly. The ability of humans to develop a variety of science (knowledge) is getting better with the tacit and explicit knowledge. From this development both tacit and explicit knowledge can be combined and varied to a Knowledge Management System. PT SCF (Limited) Palembang branch is a company engaged in the field of inspection and certification services. The problem faced by this company is that the process and media for sharing and transferring knowledge between colleagues is still small and not yet entrenched. This condition makes the company less effective in terms of producing and disseminating knowledge to staff quickly and accurately. Documentation of daily activities and routines are not carried out in a planned and integrated manner. Each department carries out its own activities in its own way, for example storing documentation on a CD, as well as a piece of paper. So the authors are interested in analyzing and designing Web Knowledge Management System. The method used is the object analysis and design method. While the tools for modeling using Unified Modeling Language (UML). The results obtained are a prototype web Knowledge Management System (KMS) that can be a media of information and knowledge sharing related to employee acceptance and training

Utilisation of Expert Online Retrieval Tools

2010 ◽  
pp. 153-176
Author(s):  
Roberta Sturm ◽  
Christoph Igel
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Knowledge Management System ◽  
Analytic Approach ◽  
Web Based ◽  
Potential Barriers ◽  
University Level ◽  
And Training ◽  
Web Based System

This chapter focuses on analysing system utilisation patterns, in connection with the use of the “Movement and Training” knowledge management system. Developed with the aim of supporting teaching courses at university level, or more precisely their preparation, realisation and follow-up, this web-based system is free of charge and has been available to a general educational audience since 2005. The authors present an analytic approach, which, in the first instance and from the user’s perspective, illustrates whether the intended utility and added values for instructors and learners have been achieved. A further intention was to identify any potential barriers that would obstruct utilisation of the system. In combination with basic theoretical principles and empirical findings relating to knowledge management, the authors derive implications for modifying the system with the aim of facilitating its future use.

Knowledge Management System for Problem Solving: Integration of Document Information and Formalized Knowledge

2003 ◽  
Author(s):  
Masaharu Yoshioka ◽  
Yasuhiro Shamoto
Keyword(s):  
Knowledge Management ◽  
Information Retrieval ◽  
Problem Solving ◽  
Management System ◽  
Knowledge Management System ◽  
Document Processing ◽  
Complicated Problem ◽  
The Past ◽  
History Of

In engineering activities various types of problems have to be solved. Most of these problems are routine problems and some are complicated problems for which it is difficult to formalize all the problem-solving processes. We propose a knowledge management system for supporting these problem solving processes. One example is using information applicable to new and complicated problems that has resulted from solving similar problems in the past. In addition, in such complicated problem solving processes, most of the decomposed sub-problems can be handled as routine problems. In this paper, we propose use of formalized knowledge and document information that represents the history of problem-solving processes to support the solution of both types of problem. For that purpose, we propose the Documentation Management system for Problem Solving (DMaPS), which supports a user solving a problem by document processing. In this support process, the system retrieves related documents for the user’s problems using formalized knowledge and information retrieval techniques. After retrieving related documents, the user modifies them to fit their problem. The modified information is associated with the formalized knowledge and is stored as documents for future reuse.

Participative Knowledge Management to Empower Manufacturing Workers

2016 ◽  
Vol 12 (4) ◽  
pp. 37-50 ◽  
Author(s):  
Gianni Campatelli ◽  
Alexander Richter ◽  
Alexander Stocker
Keyword(s):  
Knowledge Management ◽  
Problem Solving ◽  
Management System ◽  
Manufacturing Systems ◽  
Knowledge Management System ◽  
Management Approach ◽  
Training Problem ◽  
Manufacturing Knowledge ◽  
System Prototype

Due to the rapid technologic change, we see the role of manufacturing workers continuously changing: the increasing automation of manufacturing processes has reduced the amount of manual work, whereas the increasing complexity of manufacturing systems requires workers to build-up broader and deeper skills. In this paper, the authors suggest a participative knowledge management approach to empower manufacturing workers. Starting from a comprehensive empirical analysis of the existing work practices in a manufacturing company, the authors have developed and validated a knowledge management system prototype. The prototype is aimed for training, problem solving, and facilitating the discovery, acquisition, and sharing of manufacturing knowledge. The conducted evaluation of the prototype indicates that workers' skills and level of work satisfaction will increase since the knowledge management system allows faster problem solving by finding better solutions for observed defects.

Transferring cognitive apprenticeship to manufacturing process knowledge management system

VINE ◽  
2014 ◽  
Vol 44 (3) ◽  
pp. 420-444 ◽  
Author(s):  
Chen-Yang Cheng ◽  
Tsung-Yin Ou ◽  
Tzu-Li Chen ◽  
Yin-Yann Chen
Keyword(s):  
Knowledge Management ◽  
Problem Solving ◽  
Product Quality ◽  
Manufacturing Process ◽  
Management System ◽  
Cognitive Apprenticeship ◽  
Knowledge Management System ◽  
Content Type ◽  
Coating Industry ◽  
Architectural Coating

Purpose – This study aims to develop a manufacturing process management system which aims to benefit the excavation, collection and search of the mentors’ experience and knowledge. The coating painting industry is a typical small and medium-sized traditional industry and usually depends on master's experience to solve the manufacturing problem. Design/methodology/approach – Based on the characteristics and manufacturing process of the architectural coating industry, this study develops a practical knowledge management system (KMS) with two stages. The first stage collects and analyzes manufacturing process data, and the second stage constructs the KMS of the manufacturing process. Findings – This manufacturing process KMS can accumulate and share the operators’ experience and knowledge systematically; this KMS not only improves the apprentices’ skill and problem-solving abilities but also enhances the enterprise’s overall product quality, undoubtedly. Research limitations/implications – This manufacturing process KMS was designed to be implemented in architectural coating industry which is defined as a “3K” industry. Such a specific manufacturing process KMS is not a generalized principles system which is hard to apply to other industries because the different industries own different explicit and tacit knowledge which cannot be captured in this study simultaneously. Further research will try to design a more complete and integrated KMS for industry and combine it with other approaches such as TRIZ (Russian acronym for the theory of inventive problem solving), patent database and problem-solving tools. Practical implications – The developments of this manufacturing process KMS software was based on systematic analysis and design. Using the architectural coating industry as an example, this system externalized the cognitive apprenticeship and developed a KMS based on the characteristics of the manufacturing process to preserve and share the valuable manufacturing process knowledge. Originality/value – The paper extends knowledge management’s contribution to externalize the cognitive apprenticeship and develop a KMS. The adoption of this manufacturing process KMS enables employees to improve their techniques, skills and problem-solving abilities and enables companies to enhance the overall product quality.

Model Knowledge Management System Konseling Mahasiswa Berbasis Cloud Computing

CCIT Journal ◽  
2019 ◽  
Vol 12 (2) ◽  
pp. 138-148
Author(s):  
H. Abdul Hamid Arribathi ◽  
Dedeh Supriyanti ◽  
Lusyani Sunarya
Keyword(s):  
Information Technology ◽  
Cloud Computing ◽  
Knowledge Management ◽  
Management System ◽  
Positive Impact ◽  
Professional Staff ◽  
Knowledge Management System ◽  
Literature Study ◽  
Student Counseling ◽  
The World

Information technology is increasingly developing and has a positive impact on the world of education. The implementation of student counseling with a Knowledge Management System is one of the contributions of information technology in the world of education. Many benefits provided by the Student Counseling Knowledge Management System, in managing the knowledge needed by the counselor section to document student consultations. The development and implementation of a KMS counseling system costs more to employ professional staff to maintain and improve; KMS student counseling application; For this reason, it is necessary to design a Cloud Computing-based Student Counseling Knowledge Management System. The research method carried out in the first stage is to collect data and information about Knowledge Management and Student Counseling, and how to use it to create a Knowledge Management System Application, Student Counseling Based on cloud computing. Furthermore, conducting a literature study and literature review, system design is in the form of data architecture compounding, process design, network design, and user interface design. The design results of this system can facilitate educational institutions in conducting online cloud computing-based student counseling

PENERAPAN KNOWLEDGE MANAGEMENT SYSTEM BERBASIS INFORMASI DESA UNTUK MENINGKATKAN LAYANAN PUBLIK DESA DUKUH KARYA

2018 ◽  
Vol 15 (2) ◽  
pp. 121
Author(s):  
Purwantoro Purwantoro ◽  
Yuyun Umaidah ◽  
Ultach Enri
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Knowledge Management System ◽  
Development Index ◽  
Government Development

Tingkat EGDI (E-Government Development Index) di Indonesia mengalami penurunan peringkat sehingga dari hal tersebut mencerminkan kondisi perkembangan E-Government di Indonesia masih belum maksimal meliputi: tingkat layanan umum, terjadi ketidak seragaman layanan umum di desa, dukungan perangkat teknologi informasi masih terbatas, belum adanya pengelolaan arsip desa, belum adanya sistem yang bisa mengelola pengetahuan, belum adanya sinergi antar perangkat desa. Desa Dukuh Karya merupakan desa yang termasuk kedalam Kabupaten Karawang, Kecamatan Rengasdengklok. Desa Dukuh Karyamemiliki penduduk sekitar 6000 dan sebagian penduduknya memiliki penghasilan dari hasil pertanian. Perlunya pengelola pengetahuan yang ada di desa sehingga bisa dikelola dengan baik dan menerapkan Knowledge Management System (KMS) berbasis sistem informasi desa bisa meningkatkan layanan umum di desa Dukuh Karya. Dengan menerapkan konsep KMS untuk bisa menghimpun dan mengelola semua pengetahuan yang ada. Membangun Knowledge, menghimpun, menyimpan dan menggunakannya sehingga pemerintah desa lebih transparan dan akuntable sehingga meningkatkan layanan public. Implementasi KMS merupakan suatu cara bagi perangkat desa untuk mengidentifikasi,     membuat, merepresentasikan, mendistribusikan, dan memungkinkan pengadaptasian wawasan dan pengalaman yang terdiri dari pengetahuan, baik yang dimiliki oleh individu maupun pengetahuan yang melekat pada proses atau standar prosedur pelayanan yang mempunyai Tujuan utama untuk memelihara dan mentransfer dengan efektif pengetahuan yang penting untuk meningkatkan kualitas pelayanan perangkat pemerintah desa kepada warganya.

Knowledge Management System Among Onion Farmers Using Ict In Perambalur District Of Tamil Nadu

GIS Business ◽  
2020 ◽  
Vol 14 (6) ◽  
pp. 1147-1155
Author(s):  
J.Nithya Jayaseeli ◽  
T. Devi
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Tamil Nadu ◽  
Research Work ◽  
Knowledge Management System ◽  
Adoption Process ◽  
Farming Community ◽  
Ict Adoption ◽  
Information And Communication ◽  
Production Form

The purpose of this study is to examine how Knowledge level augmented parameters impact on the effective adoption of information and communication technology (ICT) by onion farmers in Perambalur district of Tamil Nadu. Data were gathered from a focus group made up of 60 Farmers in Perambalur district. The paper finds that a willingness of indigenous ICT users is particularly influenced by the recognition and incorporation of visible social imperatives during the adoption process. Research limitations/implications – The outcome of this study highlights important issues for ICT adoption. One particular area that must be taken into consideration is the adoption channel. Perceptions of ICT adoption will differ significantly among adopters. For this reason, the need for developing an appropriate adoption channel that ensures successful diffusion of the innovation should be recognized. The paper also demonstrates that Knowledge Management System among farmers using ICT to yield more profit in onion Production form knowledge distributed by the experts. Hence the research work carried out to acquire, represent, and distribute the knowledge Management system to the Farming community.

Analisis Pembangunan Sistem Informasi Pengelolaan Lingkungan Bebas Sampah Terintegrasi di Wilayah Pariwisata Indonesia

2018 ◽  
Vol 8 (2) ◽  
pp. 54-61
Author(s):  
Leonardi Paris Hasugian ◽  
Sintya Sukarta ◽  
Raden Fenny Syafariani
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Management System ◽  
Visual Communication ◽  
Knowledge Management System ◽  
Communication Media ◽  
Tourism Destination ◽  
Technology Knowledge ◽  
Index Terms

Cleanliness is one of many other indicator that have to be held by a tourism destination. It mean that the tourism destination should be clean from garbage or any other dirty things. Indonesia is a tourism destination that have been known as a beautiful and humble country to be visited. As a tourism country, Indonesia should also give a big concern to the cleanliness issue. Various criticisms and suggestions always delivered to the manager or government of the tourist sites, but the response from them was null. There have to be a research to find out what is the root of the environment cleanliness problem and which part of the improvement that was missed. This study covers how to integrate all the stakeholder by using Information Technology in order to address the environment cleanliness issue. Existing policy established will be the basis for analyzing, designing, implementing, and evaluating a product in addressing the issues of garbage. The research is developed under the PEST and SWOT method, and using the Knowledge Management System. Visual Communication Media is a product that was built to help people in controlling the outstanding garbage. Information technology is built to become a medium in managing information related to garbage problems. Meanwhile, Counseling and Socializing is held to provide learning of the importance in maintaining hygiene. The integration of these things is monitored and evaluated to obtain a comprehensive improvement. Index Terms—Cleanliness, Information Technology, Knowledge Management System.

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