Website Usability Analysis of Non Profit Organizations

Author(s):  
Saqib Saeed ◽  
Safia Shabbir

Nonprofit organizations are an important pillar of any society, which specifically serve under privileged sections of society. Modern Information and communication technologies have huge potential to benefit the working processes of such organizations but deploying software application in such settings is quite challenging. These challenges emerge due to shortage of skilled employees, limited funds and weak organizational structures. In order to further understand the technological implications in such settings this paper explores the websites of different nonprofit organizations of Pakistan to understand usability problems. In order to gather empirical data, it prepared questionnaire mainly focusing on Jakob Nielson's heuristics. These questionnaires were distributed to final year undergraduate students taking a Human Computer Interaction module. The findings highlight serious usability issues in these websites. These findings are helpful for the nonprofit organizations to improve these websites for better information access.

2021 ◽  
Author(s):  
Eli Malinsky

This thesis explores the recursive interaction among technology, human action and institutional properties in three networks of nonprofit organizations. The aims of the research are two-fold: to make a theoretical contibution to literature on organizations and technology by applying concepts of institutionalism and the structurational model of technology to a unique organizational form; and, to make a practical contribution to the nonprofit sector by improving knowledge of how networks of nonprofit organizations interact with information and communication technologies. The research process involved 13 interviews, 44 qualitative surveys and copious document and website analysis. The findings indicate that technology is not institutionalized uniformly within the network structures but instead comes to assume different roles within different parts of the networks. This leads to an extension of the structurational model of technology and also highlights the importance of flexible technologies that can be adapted to the variable circumstances of a single network structure.


2021 ◽  
Author(s):  
Eli Malinsky

This thesis explores the recursive interaction among technology, human action and institutional properties in three networks of nonprofit organizations. The aims of the research are two-fold: to make a theoretical contibution to literature on organizations and technology by applying concepts of institutionalism and the structurational model of technology to a unique organizational form; and, to make a practical contribution to the nonprofit sector by improving knowledge of how networks of nonprofit organizations interact with information and communication technologies. The research process involved 13 interviews, 44 qualitative surveys and copious document and website analysis. The findings indicate that technology is not institutionalized uniformly within the network structures but instead comes to assume different roles within different parts of the networks. This leads to an extension of the structurational model of technology and also highlights the importance of flexible technologies that can be adapted to the variable circumstances of a single network structure.


2021 ◽  
Vol 13 (4) ◽  
pp. 2307
Author(s):  
Rosa Anaya-Aguilar ◽  
German Gemar ◽  
Carmen Anaya-Aguilar

Health tourism is booming all over the world, and thermal spa tourism in Spain is a type of tourism aimed at integrating with nature, achieving sustainable development. In general, its facilities are located in areas specially protected by environmental legislation. This tourism sector attracts an increasingly wide market segment that has become more demanding and better informed and that more frequently uses the Internet to gather information. Tourists’ shopping and consumption habits are increasingly influenced by new information and communication technologies (ICTs), making these a topic of interest among academics and professionals. Website development has been shown to be an area of innovation for spa facilities, but evidence has also been found that this sector has experienced difficulty in adopting ICTs. This research sought to analyse spa websites’ usability by conducting an exploratory investigation of different websites’ contents. The results reveal that the use of new web technologies by spas is underdeveloped, although these facilities have achieved good positions in Internet search engines due to the synergistic effect of the official tourism websites. That is why most of them tell their story, detail their nature and the protection of their spaces. In this way, spas turn their websites into communication channels that convey to tourists their commitment to the environment and sustainable development.


2011 ◽  
Vol 1 (4) ◽  
pp. 1-16
Author(s):  
Juma James Masele

TitleTwiga Hosting Ltd – providing affordable information and communication technologies services to small and medium enterprises.Subject areaThe case describes the launch of Twiga Hosting Ltd, a company providing information and communication technology (ICT) services to the underserved small and medium enterprise (SME) sector in Tanzania and in a many countries in Africa.Study level/applicabilityThis case targets a range of audience from undergraduate students taking both Bachelor of Commerce and those taking Bachelor of Business Administration; and Postgraduate students taking business‐related courses. Nonetheless, the case may be used by all other learners of advanced studies in entrepreneurship and innovation management.Case overviewThe case addresses a number of issues including: Issues to be considered when starting an ICT enterprise. Strategic management. Business revenue models.Expected learning outcomes To impart/inculcate entrepreneurial insights in ICT and related areas. To make learners aware of the business growth opportunities in ICT ventures. The success factors for fruitful ICT ventures. To enable learners to identify challenges facing entrepreneurs in ICT ventures and the ways to overcome them.Supplementary materialsTeaching notes.


First Monday ◽  
2021 ◽  
Author(s):  
Libby Hemphill ◽  
A.J. Million ◽  
Ingrid Erickson

We present findings from interviews with 23 individuals affiliated with non-profit organizations (NPOs) to understand how they deploy information and communication technologies (ICTs) in their civic engagement efforts. Existing research about NPO ICT use is often critical, but we did not find evidence that NPOs fail to use tools effectively. Rather, we detail how NPOs assemble various ICTs to create infrastructures that align with their values. Overall, we find that existing theories about technology choice (e.g., task-technology fit, uses and gratifications) do not explain the assemblages NPOs describe. We argue that the infrastructures they fashion can be explained through the lens of moral economies rather than utility. Together, the rhetorics of infrastructure and moral economies capture the motivations and constraints our participants expressed and challenge how prevailing theories of ICT use describe the non-profit landscape.


Author(s):  
Tolulope Fashina ◽  
Oluwajoba Adisa

The rapid development of information and communication technologies has led to the use of new and digital technologies in education which involves combinations of text, graphics, audio, video, animations and other eLearning resources such as authoring tools, Learning Management System (LMS), Mobile learning and others. Arguably, using LMS leaves much to be desired. The inherent problem here is that the future of extensive adoption of ICT via LMS to enhance and promote classroom interaction in Open and Distance Learning (ODL) is bleak. This is worrisome given that the country is lagging far behind in the innovative use of this web 2.0 technology to impart knowledge. Further, the low-level application of LMS in instruction connotes the loss of inherent advantages in its adoption. Also, the online setting which makes students less nervous and interactive, sharing of ideas and viewpoints; and a host of other benefit will be lost. While evidence has shown that LMS is not a new phenomenon, the use of LMS in ODL is still at its infancy, particularly in Nigeria. Research in this area is rare. A quick search on prominent research databases could testify that. It is on this thrust that this study investigates University of Ibadan undergraduate students’ perceived roles and readiness towards integration of learning management system into teaching and learning.


Author(s):  
Andrea Pozzali ◽  
Paolo Ferri

Developments in information and communication technologies have raised the issue of the intergenerational digital divide that can take place between “digital natives” and “digital immigrants”. Despite emphatic claims concerning how educational systems must take into account the specific characteristics of “digital natives”, sound empirical research on these topics is lacking, especially for Europe. This paper presents the results of research performed during the course of 2008, studying how university students in Italy use digital technologies. The research is based on a survey of 1086 undergraduate students at the University of Milan-Bicocca, complemented by focus groups and in-depth interviews. The results of our research show that, even if university students are familiar with digital technologies, the general possession of high level skills in accessing and using the Internet should not be taken for granted.


Author(s):  
Shefali Virkar

Attracted by the new Information and Communication Technologies (ICTs), political actors across the world have adopted computer-based systems for use in government as a means of reforming inefficiencies in public administration. This book chapter critically examines the convergent use of the new digital technologies and Geographic Information Systems (GIS) within the reform of government administration, through the in-depth examination of a central case study focused around a collaboration between the government of the Indian state of Karnataka and the non-profit eGovernments Foundation, from 2002 to 2006; a partnership which sought to reform existing methods of property taxation via the establishment of an online platform-system across the municipalities of 56 towns and cities within the state. The research analyses prevailing actor behaviour and interactions, their impact on the interplay of local contingencies and external influences shaping project implementation, and the disjunctions in these relationships which inhibit the effective exploitation of ICTs within the given context.


Author(s):  
Thomas Hadrich ◽  
Ronald Maier

Modeling is a key task in order to analyze, understand, and improve business processes and organizational structures, and to support the design, implementation, and management of information and communication technologies in general and knowledge management systems (KMSs) in particular. Process-oriented knowledge management (Maier, 2004; Maier & Remus, 2003) is a promising approach to provide the missing link between knowledge management (KM) and business strategy, and to bridge the gap between the human-oriented and technology-oriented views (e.g., Hansen, Nohria, & Tierney, 1999; Zack, 1999). However, existing modeling approaches for business processes, including their extensions for KM, still lack concepts to support knowledge work, which is often unstructured, creative, and learning and communication intensive. Recently, the activity theory has been proposed to provide concepts to analyze knowledge work (e.g., Blackler, 1995), but it has not yet been integrated with business process modeling for designing KM initiatives and KMSs. The following sections analyze the characteristics of knowledge work, distinguish important perspectives for modeling in KM, and discuss extensions of process modeling approaches including activity modeling. Then, the process-oriented and the activity-oriented perspectives on knowledge work are compared and connected by means of the concept of knowledge stance.


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