Assuring Quality in Online Course Delivery

Author(s):  
Julia M. Matuga ◽  
Deborah Wooldridge ◽  
Sandra Poirier

This paper examines the critical issue of assuring quality online course delivery by examining four key components of online teaching and learning. The topic of course delivery is viewed as a cultural issue that permeates processes from the design of an online course to its evaluation. First, the authors examine and review key components of and tools for designing high impact online courses that support student learning. Second, in this paper, the authors provide suggestions for faculty teaching online courses to assist in creating high quality online courses that supports teaching and, consequently, facilitates opportunities for student learning. Quality online course delivery is also contingent on the support of faculty by administration. Lastly, this paper provides suggestions for conducting course evaluation and feedback loops for the continual improvement of online learning and teaching. These four components are essential elements in assuring quality online courses.

Author(s):  
Julia M. Matuga ◽  
Deborah Wooldridge ◽  
Sandra Poirier

This paper examines the critical issue of assuring quality online course delivery by examining four key components of online teaching and learning. The topic of course delivery is viewed as a cultural issue that permeates processes from the design of an online course to its evaluation. First, the authors examine and review key components of and tools for designing high impact online courses that support student learning. Second, in this paper, the authors provide suggestions for faculty teaching online courses to assist in creating high quality online courses that supports teaching and, consequently, facilitates opportunities for student learning. Quality online course delivery is also contingent on the support of faculty by administration. Lastly, this paper provides suggestions for conducting course evaluation and feedback loops for the continual improvement of online learning and teaching. These four components are essential elements in assuring quality online courses.


Author(s):  
Julia M. Matuga ◽  
Deborah Wooldridge ◽  
Sandra Poirier

This chapter focuses upon the critical issue of assuring quality online course delivery by examining four key components of online teaching and learning. The topic of course delivery within this article is viewed as a cultural issue that permeates processes from the design of an online course to the evaluation of an online course. First, this chapter will examine and review key components of, and tools for designing high impact online courses that support student learning. Second, this chapter will provide suggestions for faculty teaching online courses to assist in creating high quality online courses that supports teaching and, consequently, facilitates opportunities for student learning. Quality online course delivery is also contingent upon the support of faculty by administration. Lastly, this chapter will provide suggestions for conducting course evaluation and a feedback loops the for continual improvement of the online learning and teaching. These four components are essential elements in assuring quality online courses.


Author(s):  
Deborah G. Wooldridge ◽  
Sandra Poirier ◽  
Julia M. Matuga

Higher education institutions must innovate and develop new modes of learning, both formal and informal, that meet the demands of the knowledge-driven economy. There is a growing demand for education and a push for non-traditional ways of delivering knowledge and learning. This chapter begins by identifying the technological changes that are affecting all societies and how these changes will specifically impact postsecondary education. The topic of course delivery is viewed as a cultural issue that permeates processes from the design of an online course to the evaluation of an online course. This chapter will examine and review key components of and tools for designing high impact online courses that support student learning and provide suggestions for faculty teaching online courses to assist in creating high-quality online courses that support teaching and, consequently, facilitate opportunities for student learning.


Author(s):  
Moon-Heum Cho ◽  
Scott Tobias

<p class="Style2">Online discussion is a commonly used means to promote student understanding of a topic and to facilitate social interaction among students or between students and instructor; however, its effects on student learning in online learning environments have rarely been investigated.  The purpose of this study was to examine the role of online discussion in student learning experiences measured with community of inquiry, learner time, satisfaction, and achievement.  One instructor taught the same online course for three consecutive semesters using three different conditions.  During one semester enrolled students engaged in no discussion, during another semester they engaged in discussion without instructor participation, and in the remaining semester they engaged in discussion with active instructor participation.  No significant differences were found among conditions in cognitive presence and the instructor’s teaching presence, whereas significant difference was found in social presence among conditions.  No significant differences among conditions were found time spent on Blackboard, course satisfaction, and student achievement.  Implications for online teaching and learning as well as for designing an online course conclude the paper.</p>


2021 ◽  
Vol 9 (3) ◽  
pp. 1-12
Author(s):  
Tami SEIFERT

The instructor in an online course needs online teaching experience and should adapt the course contents to the digital environment. The purpose of the present study is to gain a deeper understanding of students’ perceptions of the pedagogical aspects of online teaching, pointing up characteristics of online courses that extant literature in this field has found reflected in different online and blended courses. Online courses necessitate meticulous planning by the instructor and adaptation through the student's learning. The research reported here related to the attitudes of 216 students, who participated in 52 courses delivered by 36 different instructors. Some of the courses included both face-to-face meetings and online lessons, while other courses were solely presented online. The research findings may be informative for instructors planning online courses and for students contemplating participation in online courses, in order to prepare in an optimal manner for the teaching, learning and evaluation processes.


Author(s):  
Dazhi Yang ◽  
Jennifer C. Richardson

The fifth annual report on online education in the United States revealed that nearly 3.5 million college students enrolled in at least one online course in Fall 2006 (Allen & Seaman, 2007). The Peak Group estimates 1 million K-12 online course enrollments in 2007 (NACOL, 2007). In addition, online courses are continuing to expand in terms of both numeric enrollment records and institutions’ long-term strategies for meeting the needs of online courses. Because of the common use of computers and information technologies in education, especially the Web, distance courses and online courses have become two interchangeable terms. With the rapid growth of online courses and online programs, how to design and develop effective online or distance courses has attracted increasing attention from all sectors of education, corporate, and industry. Online teaching and learning is different from traditional teaching and learning (Harmon & Jones, 2001). In addition, many online course designers and developers, such as the majority of faculty members in higher education, have little or no formal training in instructional design and learning theories (Perrin, 2004) and many of them will attempt to transfer traditional classroom teaching to online teaching (Johnson & Aragon, 2003a). Therefore, guidelines on how to design and develop online and distance courses are needed.


Author(s):  
Kellie A. Shumack

Online learning promises much for the present and the future of education because it bridges the gap of distance and time (Valentine, 2002). Students have doors opened wide because of online courses, and in many ways, these opportunities bring in an equalizing quality for those who want to be educated. The bottom line is that the “convenience of time and space” (Valentine, 2002, p. 2) makes online courses an appealing option. Online courses come under the general heading of “distance education.” Pallof and Pratt (2001, p. 5) define distance education as “an approach to teaching and learning that utilizes Internet technologies to communicate and collaborate in an educational context.” This definition is what online courses are today. Some common modes of delivery include WebCT, Blackboard, Convene, and eCollege. Technology or these authoring tools are “not the ‘be all and end all’ of the online course. [They] are merely the vehicle for course delivery” (Pallof & Pratt, 2001, p. 49). As with many things, there are also some potentially negative aspects possible with online learning. This progressive form of instruction is not impervious to problems with student cheating, and in fact, cheating is often considered easier in online courses (Rowe, 2004). The purpose of this paper is to examine plagiarism within the different elements of online learning courses and investigate what can be done about it. Before examining plagiarism, a case for integrity should be made.


2022 ◽  
Vol 2022 ◽  
pp. 1-10
Author(s):  
Aman Gupta ◽  
Ana Janic ◽  
Joshua Thomson

Objectives. The March 2020 lockdown mandated institution closures and forced educators to provide remote instruction. We intended to gain an in-depth and holistic understanding of dental faculty’s experience and perceptions during this mandatory shift. Insights were gathered in 6 key areas: prior remote instruction experience; magnitude of transition and frequency of instruction methods used; training received; preferred teaching methods based on how they promote student learning, interaction, engagement, and performance; social impact; and future of teaching. Methods. An anonymous QualtricsXM survey was distributed to all dental faculties at University of Detroit Mercy in May 2020. Data was collected over a three-week period and analyzed using Statistical Package for the Social Sciences (SPSS) Statistics 26 (IBM; Armonk, New York, USA). Pearson chi-squared test and Fisher’s exact test were used to evaluate categorical data. Results. Out of the 30 participants who transitioned to online remote instruction, 16 (53.3%) reported an age between 30 and 49 years and 14 (46.7%) reported ≥50 years of age. Our analysis revealed that faculty in 30–49-year age range had no prior online synchronous teaching experience. The transition was described as interesting, useful, time-consuming, and challenging. In-person live teaching received highest number of first place rankings (50%), and online asynchronous method received highest number of last place rankings (42.86%). Faculties in >50 year age range expressed maximum satisfaction with online small-group discussions, and those in 30–49 years age group were more satisfied with one-on-one online discussion. Conclusion. Our study finds that the faculty tends to gravitate to online methods that are similar to or mimic their past in-person teaching environment. Forced remote instruction gave new content delivery experiences to faculties of all ranges of age and experience in teaching. This exposure is likely to result in a more widespread adoption of a variety of instructional methods in future. Our study strongly suggests that traditional in-person instruction is the preferred method for delivery of content and is likely better for student learning. Majority of the faculties believed that the future of dental education would be a mix of both in-class and online instruction. In summer and fall 2021, our institution adopted hybrid, flexible models for didactic instruction to allow students the opportunity to digest content in their preferred method. Careful planning and systematic, continued training will be required to enhance technological skills and to incorporate newer models into didactic and clinical instruction. For the success of blended learning, courses will need redesigning of assessment methods, commitment, and support from administrators.


2021 ◽  
Vol 30 (2) ◽  
pp. 63
Author(s):  
Patricia Danyluk ◽  
Amy Burns

The shift to online learning that occurred in March of 2020, created an unprecedented period of intense work for faculty and sessional instructors at the post-secondary level. This shift necessitated courses be adapted under short timelines, new technology be integrated into course design and teaching strategies and assessment methods be adapted for an online environment (Van Nuland et al., 2020). This study examines how sessional instructors, referred to in this chapter as contract faculty, and continuing full-time faculty members delivering the same online courses experienced this shift. While the demands of a continuing faculty position call for balancing of teaching, research and service responsibilities, contract instructors have their own unique stressors (Karram Stephenson et al., 2020). Contract faculty lack job security, are paid by the course and often receive their teaching assignments with short notice. By examining their perspectives on delivering the same courses online, we learn that the shift to online teaching resulted in additional work in order to adapt courses to the online environment, with faculty describing the challenges of balancing the additional work with other responsibilities of their position. Concerns of participants focused on a perceived inability to develop relationships with students in an online environment.


Author(s):  
Deborah G. Wooldridge ◽  
Sandra Poirier ◽  
Julia M. Matuga

Traditional education systems alone, despite the essential role they have played and will continue to play in learning, are simply not capable of serving the world's growing and changing needs. The knowledge explosion, driven by the power of the network to connect people and spread ideas, has changed the very nature of learning. We must innovate and develop new modes of learning, both formal and informal, that meet the demands of the knowledge-driven economy in this information age. This chapter begins by identifying the technological changes that are affecting all societies and how these changes will specifically impact postsecondary education. The topic of course delivery within this chapter is viewed as a cultural issue that permeates processes from the design of an online course to the evaluation of an online course.


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