Towards an Assessment of Public Library Value

2010 ◽  
Vol 2 (2) ◽  
pp. 42-51
Author(s):  
Kristine Paberza

This paper presents methodology, early findings, possible applications of results and lessons learnt from the research study “Public libraries: value, trust and satisfaction”. The study was conducted in Latvia as the part of the impact assessment plan within the public library development project “Third Father’s Son”. The project’s goal was to improve people’s quality of life by strengthening the capacities of public libraries to facilitate better and proactive use of resources offered by free access to information technology and the Internet. In this paper, the author introduces practical results from the measurement of use-oriented value of public libraries by using information from the ecology approach and identifying the role of the public library within a context of other information sources used by the public.

Author(s):  
Kristine Paberza

This paper presents methodology, early findings, possible applications of results and lessons learnt from the research study “Public libraries: value, trust and satisfaction”. The study was conducted in Latvia as the part of the impact assessment plan within the public library development project “Third Father’s Son”. The project’s goal was to improve people’s quality of life by strengthening the capacities of public libraries to facilitate better and proactive use of resources offered by free access to information technology and the Internet. In this paper, the author introduces practical results from the measurement of use-oriented value of public libraries by using information from the ecology approach and identifying the role of the public library within a context of other information sources used by the public.


Author(s):  
I. S. Boldyreva

The paper examines the experience and role of the German public libraries in the process of assisting migrants to raise the level of language and information competence. The relevance of the problem is connected with a growing crisis in the German multicultural concept and seeks to provide means of achievement via intercultural library activities. The main tasks of the public library assistance to the National Education Plan are considered. The terms “multicultural services”, “multicultural library activities” and “multicultural user” are analyzed. The attention is paid to the possibilities of mass cultural work with migrants to improve language competence as well as analyzing four main groups of reader interests which have the impact on information competence building. Such forms of intercultural library activities as library tours, formal teaching, film lectures and training in the computer classes which are used in the process of information competence of migrants are considered.


2020 ◽  
Vol 41 (8/9) ◽  
pp. 669-676
Author(s):  
Nathalie Colasanti ◽  
Valerio Fiori ◽  
Rocco Frondizi

PurposeThe aim of the paper is to investigate the impact of nudges and considerations stemming from behavioural economics on the promotion and enhancement of knowledge circulation in public libraries. In fact, literature indicates that an approach based on nudging individuals towards desired behaviours may be more effective than top-down policy actions that may be perceived as excessive.Design/methodology/approachIn order to answer the research question, the paper analyses an exploratory case study regarding the network of public libraries in Rome, called Biblioteche di Roma (BdR). BdR launched its online platform in 2009, but it was never able to create a strong connection with offline activities, and contributions by readers (such as comments and book ratings) remained very low. In 2018, BdR introduced a gamification section in its website, with the goal of increasing users' interactions and book circulation. Data resulting from the use of gamification, both at city level and within different neighbourhoods, will be presented and analysed.FindingsResults indicate that the introduction of gamification was successful in increasing users' interactions and engagement, both online and offline.Originality/valueThe paper is valuable as it explores the introduction of nudge theory and gamification in the public library system.


Author(s):  
Anil Kumar Nauriya

There is one aspect of Libraries that needs particularly to be highlighted, namely the role of the public library as a par excellence site that upholds the public intellectual space when contrasted to the more restricted academic space. It is a primary means by which public intellectuals and, through them, civil society, may hold even academia to account when the latter becomes confined by dead habits or restricted by institutional, bureaucratic, elitist or other, structures. It needs to be emphasized that academia and scholarship are not necessarily congruent. The interplay between academia and scholarship is crucial and that is made possible by the public library. Open libraries, especially public libraries, are at least as vital as the academia. The importance of a library or a museum is not necessarily related to its location or its size. “Preservation” and “intellectual heritage” need to be decolonized in order to realize epistemic justice.


Author(s):  
Kirralie Houghton ◽  
Marcus Foth ◽  
Evonne Miller

This paper considers the role of the public library as a community hub, engagement space, and entrepreneurial incubator in the context of the city, city governance, and local government planning. It considers this role from the perspective of library experts and their future visions for libraries in a networked knowledge economy. Public libraries (often operated by or on behalf of local governments) potentially play a pivotal role for local governments in positioning communities within the global digital network. Fourteen qualitative interviews with library experts informed the study which investigates how the relationship between digital technology and the physical library space can potentially support the community to develop innovative, collaborative environments for transitioning to a digital future. The study found that libraries can capitalise on their position as community hubs for two purposes: first, to build vibrant community networks and forge economic links across urban localities; and second, to cross the digital divide and act as places of innovation and lifelong learning. Libraries provide a specific combination of community and technology spaces and have significant tangible connection points in the digital age. The paper further discusses the potential benefits for libraries in using ICT networks and infrastructure, such as the National Broadband Network in Australia. These networks could facilitate greater use of library assets and community knowledge, which, in turn, could assist knowledge economies and regional prosperity.


2014 ◽  
Vol 35 (6/7) ◽  
pp. 469-480 ◽  
Author(s):  
Carl Gustav Johannsen

Purpose – Several recent library innovations seem to make professional and clerical staff superfluous such as automated loan and delivery equipment, staff-less libraries open in 80 hours a week, and virtual services, enabling users to search the library catalogue and make reservations of library materials from their home address. The purpose of this paper is to examine whether such developments will necessarily lead to a situation where public libraries become self-service institutions or to what extent self-service and innovative staff-intensive library services can develop and co-exist. Furthermore, the paper will examine what challenges library leaders face and what they can do, and actually have done, to handle staff resistance and other related problems to the benefit of both the users, the local communities, and also, the staff, in particular, when introducing new and innovative services. Design/methodology/approach – The paper is based on the author's evaluations of two recent Danish library development projects. Both evaluations are based on empirical data and apply quantitative (questionnaires) as well as qualitative (interviews, observations) methods. Findings – The findings reveal that staff attitudes toward staff-less libraries, and – more surprising – also toward more staff-intensive practices have been somewhat reluctant and skeptical. The paper also presents leadership initiatives which have proved to handle such resistances constructively. Originality/value – The paper contains a first-hand report on the results of a recent (2011-2012) unique, full-scale, Danish public library development project, investigating the experiences with pro-active and guest-customer relationships within a public library setting.


Author(s):  
Margaret Baffour-Awuah

The Carnegie Corporation of New York has embarked on a revitalisation programme of some African public libraries. The Corporation has made grants to those public library systems targeting previously disadvantaged communities. Those aspects of the programmes that the grantees have drawn up which could impact school library development in the recipient countries are highlighted here. The selected public libraries of Botswana, Kenya and five provinces within South Africa, as grantees of revitalisation awards are the objects of focus here. Seven other African countries that have benefited to a relatively lesser extent are mentioned as issues emerge that relate to them. Suggestions are made as to the impact some of these public library programmes could make on school libraries and school pupils.


Author(s):  
James Henri ◽  
Sandra Lee

In our global village dominated by economic rationalism does the public library have a social conscience? Issues given prominence by Patricia Glass Schuman's Social Responsibilities and Libraries, published in 1976 were revisited. As an area of larger community structure and debates of public good, the perennial topic of interest is fast becoming the current hot topic of librarianship. Literacy and learning have long been critical areas where librarians focus service, skills and programming in public libraries. This research project seeks to examine how librarians perceive other issues that often go hand-in-hand with literacy to help individuals and society achieve full potential. The research in this presentation and paper is part of a coauthored book that primarily examined politics and the public library discussing issues given new flavour in a post 9/11 world, economic rationalism and social responsibility, public Library as Social Space, engaging the poor and those marginalized because of access limitations. Freedom of information and privacy are perennial issues for libraries. It is clear that literacy continues to be a key issue for public libraries. Researchers analyzed responses received from open-ended questions on library professional listservs and present findings that indicate what librarians perceive as the role of public libraries to further socially responsible policy. They provide some insight into the most compelling issues for librarians, and what changes in librarian's/library roles have been perceived since 9/11. The findings from the study are also presented in the context of the impact it bears for school libraries, outlining further studies in that area.


Author(s):  
Jarmo Saarti ◽  
Pirjo Tuomi

From civic educator to a market place - the institutional definitions of the public libraries’ tasks and its development during the Finnish independence The development of the Finnish public library system can be divided into four phases. During the first two, the Swedish reign and the period of the Autonomy, the library was mainly for the upper classes and for the academic use. The trend to strengthen the library as a key actor in the educational system of the newborn independent Finland meant that the public library became an institution. This started to break down from the 1990’s onward with the implementation of the new public management techniques and with the integration of the library system as one of the key players in the information society development. The paper discusses the role of the Finnish library system in the system of the fictional literature and analyses the changes that have happened during the Finnish history. Keywords: public libraries, policies, institutional role, public role


2016 ◽  
Vol 50 (2) ◽  
pp. 168-185 ◽  
Author(s):  
Simon Wakeling ◽  
Sophie Rutter ◽  
Briony Birdi ◽  
Stephen Pinfield

This paper presents the results of a mixed methods study of interlending and resource sharing in UK public libraries, based on the results of a survey distributed to both senior library managers and interlending staff, and in-depth follow-up interviews with 20 respondents. We present an analysis of perspectives towards rates of interlending, the rationales and strategies for providing the service, the perceived value for money offered by various interlending schemes, the impact of the current digital environment, and views on the future of interlending in the UK. Our findings suggest that while interlending services are undoubtedly threatened by the drastic cuts to public library funding, and that demand for the service is more generally in decline, resource sharing is viewed by some as a potential means of mitigating the effects of increasingly limited acquisitions budgets, and ensuring the public library system continues to provide access to a wide range of resources for its users.


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