Harnessing Interagency Collaboration in Inter-Organizational Systems Development

2010 ◽  
Vol 6 (3) ◽  
pp. 42-56 ◽  
Author(s):  
Thayanan Phuaphanthong ◽  
Tung Bui ◽  
Somnuk Keretho
Keyword(s):  
Action Research ◽  
Large Scale ◽  
Success Factors ◽  
System Development ◽  
Interagency Collaboration ◽  
Development Project ◽  
Research Approach ◽  
Organizational System ◽  
Critical Success ◽  
Action Research Approach

In spite of the increasing need for building interagency systems, the literature on effective inter-organizational collaboration is practically inexistent, both from the methodological and practical perspectives. Using an action research approach, this paper reports the findings of a four-year long action research that seeks to identify critical success factors for establishing and maintaining interagency collaboration in a large-scale inter-organizational system development project. The findings were drawn from direct experiences during the implementation of the cross-border internet-based system for trade and transport facilitation in Thailand, which required an involvement of more than 40 governmental and business stakeholders. This paper suggests a stepwise approach for the establishment and maintenance of interagency collaboration, and derives methodological and practical implications from this large-scale experience.

Harnessing Interagency Collaboration in Inter-Organizational Systems Development

2012 ◽  
pp. 236-250
Author(s):  
Thayanan Phuaphanthong ◽  
Tung Bui ◽  
Somnuk Keretho
Keyword(s):  
Action Research ◽  
Large Scale ◽  
Success Factors ◽  
System Development ◽  
Interagency Collaboration ◽  
Development Project ◽  
Research Approach ◽  
Organizational System ◽  
Critical Success ◽  
Action Research Approach

In spite of the increasing need for building interagency systems, the literature on effective inter-organizational collaboration is practically inexistent, both from the methodological and practical perspectives. Using an action research approach, this paper reports the findings of a four-year long action research that seeks to identify critical success factors for establishing and maintaining interagency collaboration in a large-scale inter-organizational system development project. The findings were drawn from direct experiences during the implementation of the cross-border internet-based system for trade and transport facilitation in Thailand, which required an involvement of more than 40 governmental and business stakeholders. This paper suggests a stepwise approach for the establishment and maintenance of interagency collaboration, and derives methodological and practical implications from this large-scale experience.

scholarly journals SENI DAN KEWARGAAN

2021 ◽  
Vol 25 (2) ◽  
pp. 89-97
Author(s):  
Kusen Alipah Hadi ◽  
GR Lono Lastoro Simatupang ◽  
St Sunardi
Keyword(s):  
Action Research ◽  
Cultural Values ◽  
Local Community ◽  
System Structure ◽  
Research Approach ◽  
Organizational System ◽  
Action Research Approach ◽  
West Sumatra ◽  
Art And Culture ◽  
Action Research Cycles

Pengadaan Pasa Harau Art and Culture Festival di Nagari Harau, Kabupaten Limapuluhkota, Sumatera Barat bertujuan untuk memberikan kontribusi pada tata kelola seni dan peluangnya mengambil bagian dalam proses demokratisasi di Indonesia. Penelitian ini merupakan penelitian tindakan dimana para peneliti ikut terlibat langsung dalam upaya menumbuhkan kembali dan melestarikan nilai-nilai budaya yang ada di Nagari Harau. Pasa Harau Art and Culture Festival merupakan suatu tindakan yang dipilih untuk diimplementasikan dalam penelitian ini, dimana pelaksanaan kegiatannya sudah disesuaikan dengan sistem/struktur organisasi yang baru. Struktur organisasi ini menyatu dengan Pemerintah Nagari Harau, institusi adat, dan bersifat fleksibel terdiri dari unsur-unsur Rapat Nagari, Dewan Festival, Direktur, Kurator, dan keuangan. Refleksi yang merupakan salah satu rangkaian dalam siklus penelitian tindakan mencatat dua hal penting yaitu 1) diperlukan suatu upaya yang lebih gigih untuk mendapatkan kepercayaan dan juga akses dari masyarakat setempat dalam upaya pelestarian nilai budaya di Nagari Harau dan 2) perlu adanya antisipasi terkait munculnya pelaku bisnis pariwisata yang hanya peduli pada keuntungan atau ajakan kolaborasi penuh resiko oleh birokrasi dalam pelaksanaan kegiatan Pasa Harau Art and Culture Festival.ART AND CITIZENSHIPThe Pasa Harau Art and Culture Festival in Nagari Harau, Limapuluhkota Regency, West Sumatra was conducted with the purpose to preserve the art values upheld in the community. It was also considered as an opportunity to take parts in the democratization process in Indonesia.  This research implemented an action research approach where the researchers directly involved in the efforts to nurture and preserve the cultural values existed in Nagari Harau. Pasa Harau Art and Culture Festival was chosen to be implemented in this study in which the implementation of its activities has been adjusted to the new organizational system/structure. This organizational structure was integrated with the Nagari Harau Government, local culture institutions, and was executed flexibly, consisting of the elements of the Nagari Meeting, Festival Council, Director, Curator, and finance. In the Reflection cycle, which was a part of this action research cycles, two important points were noted: 1) a more persistent effort was needed to gain trust and access from the local community in the effort to preserve cultural values in Nagari Harau and 2) anticipation was needed regarding the emergence of business people who only cared for profits and risky collaboration with political parties/ bureaucracy in the implementation of the Pasa Harau Art and Culture Festival

scholarly journals Nurturing the digital baby: Open innovation for development and optimization

2020 ◽  
Vol 26 (4) ◽  
pp. 2407-2421
Author(s):  
Brendan Paul Murphy ◽  
Paidi O’Raghallaigh ◽  
Michelle Carr
Keyword(s):  
Information System ◽  
Action Research ◽  
Electronic Health Record ◽  
Design Research ◽  
System Development ◽  
Research Approach ◽  
Health Record ◽  
Information System Development ◽  
Action Research Approach ◽  
Electronic Health

The primary aim around developing and optimizing an electronic health record is to improve patient care and population health. The objective of this study is to design and evaluate an action research approach for the optimization of the design of a summary page artefact within an electronic health record for newborn healthcare. An action research approach was chosen for its participatory democratic process for developing practical knowledge and solutions. Collaborative workshops lead by an independent graphic facilitator with a ‘bottom up’ approach, involving self-selected motivated members from multidisciplinary healthcare teams, were designed and conducted. To evaluate this approach, insights were drawn from behavioural and design science paradigms to demonstrate that knowledge and understanding of the design problem and its solution were acquired in building the optimized summary page artefact. Information system development for healthcare requires consideration not just of what we do but how and why we do things. Our analysis demonstrates that action design research represents an agile and lean approach for successful optimization and implementation of information system development in healthcare.

scholarly journals Multi-level strategic alignment within a complex organisation

2016 ◽  
Vol 11 (4) ◽  
pp. 889-910 ◽  
Author(s):  
Gavin Lawrie ◽  
Nur Anisah Abdullah ◽  
Christopher Bragg ◽  
Guillaume Varlet
Keyword(s):  
Action Research ◽  
Large Scale ◽  
Research Approach ◽  
Strategic Control ◽  
Research Activity ◽  
Content Type ◽  
Action Research Approach ◽  
Balanced Scorecards ◽  
Ongoing Programme

Purpose This paper aims to assess the utility of an approach to the design of multiple Balanced Scorecards within large/complex organisations, consider the relevance of “emergent strategising” in this kind of strategy implementation and explore project organisation and wider coordination issues that impact this type of work. Design/methodology/approach A “research-oriented – action research” approach has been adopted, comprising qualitative observations of an ongoing programme within a major organisation in the Middle East. The case is based on feedback obtained from key actors (participants, facilitators) and the analysis of documentation produced by the project. Findings Over four years, the project engaged directly with over 200 managers from the organisation’s 35 most senior management units. Its purpose was to align the strategic aims of each unit with those of the organisation and introduce a new form of strategic control. The paper shows that consensus-forming and creation of locally relevant strategic agendas can be usefully and successfully embedded in a large-scale strategic control and alignment programme. The paper notes the large resource implications and duration of such programmes, and the challenges of integrating the resulting processes with those already in place. The paper concludes that for the case organisation, the resource investment appears to have generated useful outcomes. Research limitations/implications The project relates to a continuing programme within the client organisation that was not explicitly established before it started as an action-research activity. This has limited and constrained the quality of the information reported. Originality/value The scale of the project, the use of design methods that emphasis consensus forming and local relevance provide novel information and insights.

Rent Benefits and Tenants' Attitudes. The Batley Rent Rebate and Allowance Study

1976 ◽  
Vol 5 (1) ◽  
pp. 33-48 ◽  
Author(s):  
Peter F. Taylor-Gooby
Keyword(s):  
Action Research ◽  
Community Development ◽  
Development Project ◽  
Simple Function ◽  
Research Approach ◽  
Factors Affecting ◽  
Action Research Approach ◽  
Attitudinal Factors ◽  
Depth Interview ◽  
The Impact

ABSTRACTThis article discusses a study of the factors affecting rent rebate and allowance take-up carried out by Batley Community Development Project. The scope and limitations of an action-research approach in monitoring the impact of publicity, and the importance of attitudinal explanations of the take-up of means-tested benefits are discussed.The research shows that take-up is relatively low, especially in the case of private tenants, and little affected by experimental publicity. Take-up cannot be explained as a simple function of publicity initiatives. Complex attitudinal factors only disclosed in depth-interview affect the impact, relevance and credibility of campaigns. Such factors, and particularly stigma, are likely to limit the potential of publicity for raising the take-up of rent benefits.

Adwiki

2013 ◽  
Vol 5 (1) ◽  
pp. 37-59
Author(s):  
Aditya Johri ◽  
Monique Dufour ◽  
Jenny Lo ◽  
Daniel Shanahan
Keyword(s):  
Action Research ◽  
Systems Engineering ◽  
Large Scale ◽  
Engineering Students ◽  
Research Approach ◽  
Participatory Action ◽  
Action Research Project ◽  
Action Research Approach ◽  
Constructive Engagement

Educational institutions worldwide are undergoing significant transformation in response to the changing economic scenario which is pressuring them to be innovative while reassessing their allotment of resources. As a result, many institutions are moving towards large-scale use of information technology (IT) to manage knowledge at different organizational levels. The authors present findings from a case study of an action research project undertaken to design and implement a web-based advising system for managing and sharing knowledge required by first-year engineering students. The primary users of the system were faculty members who advised students, as well as the students themselves. By following a participatory action research approach in combination with a socio-technical framework, the designed and implemented system – AdWiki – improved the use of existing advising resources as well as created new advising practices by integrating IT and organizational processes. In addition to socio-technical design literature their findings corroborate and extend the Socio-Technical Systems Engineering (STSE) framework. They provide evidence that ‘sensitization and awareness’ and ‘constructive engagement’, two core activities proposed in the STSE framework, can be effectively applied in practice to integrate organizational process and technological possibilities for managing knowledge. Findings from the case study also extend the socio-technical approach by incorporating components of action research into the framework and demonstrating the use of methods that allowed for virtual participation in systems development.

scholarly journals The process of transprofessional collaboration: how caregivers integrated the perspectives of rehabilitation through working with a physical therapist

2020 ◽  
Vol 8 (4) ◽  
pp. e000378
Author(s):  
Ryohei Goto ◽  
Junji Haruta
Keyword(s):  
Nursing Home ◽  
Action Research ◽  
Physical Therapist ◽  
Nursing Home Residents ◽  
Research Approach ◽  
Action Research Approach ◽  
Informal Interview ◽  
Trial Basis ◽  
Field Notes

ObjectivesTo clarify the process of how caregivers in a nursing home integrate the perspectives of rehabilitation into their responsibilities through working with a physical therapist.DesignThis study was conducted under an action research approach.SettingThe target facility was a nursing home located in Japan. The researcher, a physical therapist, worked at the nursing home once a week from April 2016 to March 2017. During the study period, he created field notes focused on the dialogue and action of caregivers regarding care, responses of caregivers to the physical therapist and reflections as a physical therapist. Caregivers were also given a short informal interview about their relationship with the nursing home residents. For data analysis, two researchers discussed the content based on the field notes, consolidating the findings.ParticipantsThe participants were caregivers who worked at the target facility. Thirty-eight caregivers agreed to participate. Average age was 39.6±11.1 years, 14 (37%) were male and average caregiver experience was 9.8 years.ResultsTwo cycles of action research were conducted during the study period. There were four stages in the process of how caregivers in the nursing home integrated the perspectives of rehabilitation through their work with the physical therapist. First, caregivers resisted having the rehabilitation programme carried out in the unit because they perceived that rehabilitation performed by a physical therapist was a special process and not under their responsibility. However, the caregivers were given a shared perspective on rehabilitation by the physical therapist, which helped them to understand the meaning of care to adapt the residents’ abilities to their daily life. They practised resident-centred care on a trial basis, although with a sense of conflict between their new and previous role, which emphasised the safety of residents’ lives and personhood. The caregivers increased their self-efficacy as their knowledge and skills were supplemented by the physical therapist and his approval of their attempted care. They were then able to commit to their newly conceived specialty of care as a means of supporting the lives of residents.ConclusionsThe process of working with a physical therapist led to a change in caregivers’ perception and behaviours, which occurred in four stages: resistance to incorporation, recapture of other perspectives, conflicts and trials in the role of caregiver and transformation to a resident-centred perspective.

scholarly journals Use of participatory action research approach to develop a self-management resource for persons living with dementia

Dementia ◽  
2021 ◽  
pp. 147130122199728
Author(s):  
Sherry Dupuis ◽  
Carrie McAiney ◽  
Lisa Loiselle ◽  
Brenda Hounam ◽  
Jim Mann ◽  
...  
Keyword(s):  
Action Research ◽  
Participatory Action Research ◽  
Primary Care Providers ◽  
Self Management ◽  
Research Approach ◽  
Care Providers ◽  
Participatory Action ◽  
Action Research Approach ◽  
Care Partners ◽  
Essential Components

This article describes the use of a participatory action research (PAR) approach to developing a self-management resource for persons living with dementia and care partners. Despite growing evidence that persons with dementia are able to contribute in meaningful ways to decision-making about their care and life preferences, few opportunities exist for them to participate in the design of resources and services meant for them. There is also a need to support the self-management of persons living with dementia with the provision of accurate, high quality, user-friendly information. The Living Well with Dementia resource was developed through a partnership with persons with dementia, family members, Alzheimer Society representatives, primary care providers, and researchers. The methods used in the development of this resource are outlined in six steps employed in this process, from establishment of a PAR team to final resource creation. Informed by a whole systems approach, the resource brings together essential components of self-management into a comprehensive system of care and support for living. It empowers users to be active participants in the application of new knowledge to their lives. Better self-management has important implications for access to health care and quality of life for persons with dementia and care partners.

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