The RCQ Model

2012 ◽  
Vol 7 (2) ◽  
pp. 29-45 ◽  
Author(s):  
Michael Dohan ◽  
Ted Xenodemetropoulos ◽  
Joseph Tan
Keyword(s):  
Knowledge Management ◽  
Quality Improvement ◽  
Communities Of Practice ◽  
Change Management ◽  
Knowledge Sharing ◽  
Healthcare Organizations ◽  
Variance Model ◽  
Practice Audit

As society moves into the age of active knowledge management and sharing, inter-clinician relationships and communities of practice can be directed to support quality improvement efforts within healthcare organizations. It is argued that successful adoption of the processes that are critical to quality improvement is necessary for durable improvements in quality. Knowledge sharing is necessary for supporting the skills in performing activities associated with practice audit, change management and use of the associated technology. This paper introduces the Relationships, Communities, Quality (RCQ) model, which provides a framework for the purpose of conceptualizing how quality improvement in healthcare can be sustained. A variance model is proposed for the evaluation of communities of practice for their value in quality improvement in healthcare.

Knowledge Sharing for Healthcare and Medicine in Developing Countries

2017 ◽  
pp. 1276-1293
Author(s):  
Kgomotso H. Moahi ◽  
Kelvin J. Bwalya
Keyword(s):  
Developing Countries ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Healthcare Systems ◽  
Healthcare Organizations ◽  
Middle Income ◽  
Middle Income Countries ◽  
Cross Pollination ◽  
The Individual ◽  
Sharing Behavior

Knowledge sharing has always been used as a platform for cross-pollination of ideas and innovations in a bid to improve and enhance performance thereby increasing competitiveness and responsiveness both in organizations and individual levels. Healthcare systems are not an exception. However, for knowledge sharing to take place there is need for certain factors to be noted and addressed such as the individual, organizational and technological. Further, knowledge sharing goes hand in hand with knowledge management and must become part of the strategic fabric of organizations. This chapter focuses on knowledge sharing by health professionals in healthcare and medicine in developing countries. The chapter covers knowledge management and its link with knowledge sharing; the various methods of knowledge sharing in healthcare; factors that make knowledge sharing an important strategic move for healthcare organizations; and factors and issues that affect or determine knowledge sharing behavior. Finally, a literature search for examples of knowledge sharing in developing or low and middle-income countries was conducted and the results are presented. The chapter shows that developing countries have recognized the value of knowledge sharing in healthcare systems and there are tangible signs that this is going to shape cross-pollination of ideas and innovations in the health systems in the foreseeable future.

Knowledge Sharing for Healthcare and Medicine in Developing Countries

2017 ◽  
pp. 60-77 ◽  
Author(s):  
Kgomotso Hildegard Moahi ◽  
Kelvin J. Bwalya
Keyword(s):  
Developing Countries ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Healthcare Systems ◽  
Healthcare Organizations ◽  
Middle Income ◽  
Middle Income Countries ◽  
Cross Pollination ◽  
The Individual ◽  
Sharing Behavior

Knowledge sharing has always been used as a platform for cross-pollination of ideas and innovations in a bid to improve and enhance performance thereby increasing competitiveness and responsiveness both in organizations and individual levels. Healthcare systems are not an exception. However, for knowledge sharing to take place there is need for certain factors to be noted and addressed such as the individual, organizational and technological. Further, knowledge sharing goes hand in hand with knowledge management and must become part of the strategic fabric of organizations. This chapter focuses on knowledge sharing by health professionals in healthcare and medicine in developing countries. The chapter covers knowledge management and its link with knowledge sharing; the various methods of knowledge sharing in healthcare; factors that make knowledge sharing an important strategic move for healthcare organizations; and factors and issues that affect or determine knowledge sharing behavior. Finally, a literature search for examples of knowledge sharing in developing or low and middle-income countries was conducted and the results are presented. The chapter shows that developing countries have recognized the value of knowledge sharing in healthcare systems and there are tangible signs that this is going to shape cross-pollination of ideas and innovations in the health systems in the foreseeable future.

A Knowledge Management Tool for the Interconnection of Communities of Practice

2013 ◽  
pp. 56-76
Author(s):  
Élise Lavoué ◽  
Sébastien George ◽  
Patrick Prévôt
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Knowledge Sharing ◽  
Knowledge Base ◽  
Daily Practice ◽  
Local Communities ◽  
Management Tool ◽  
Use Case ◽  
Specific Knowledge ◽  
Geographically Distributed

In their daily practice, practitioners belong to local communities of practice (CoPs) within their organisation. This knowledge is rarely capitalised upon because discussions are mainly verbal. Practitioners can also belong to general CoPs online. Within these general CoPs, discussions are rarely linked to the context in which they appeared, since the members are from different companies or institutions. This paper (1) connects these two levels of CoPs by contacting practitioners belonging to CoPs centred on the same general activity but who are geographically distributed and (2) capitalises on the produced knowledge by contextualising, allowing it to be accessible and reusable by all the members. The authors detail the main results of the research: (1) a model of the interconnection of CoPs (ICP) to support knowledge sharing and dissemination; and (2) a specific knowledge management tool for the ICP knowledge base. The authors apply the model and platform to university tutors by: (1) developing a use case, which links the model and the TE-Cap 2 platform and highlights the new possibilities offered by the knowledge management tool; and (2) conducting a descriptive investigation lasting for five months.

Knowledge Cycles and Sharing

2005 ◽  
pp. 96-115 ◽  
Author(s):  
Maurice Yolles
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Organizational Health ◽  
Easy Access ◽  
Health It ◽  
Healthcare Organizations ◽  
Management Processes ◽  
Popular Knowledge ◽  
Use Of Knowledge

Healthcare organizations have the same problem as any other organization that is run by sentient but mentally isolated beings. It is a problem that comes out of constructivist thinking and relates to the ability of people, once they start to communicate, to share knowledge. The popular knowledge management paradigm argues the importance of knowledge to management processes and organizational health. It may be said that it is likely that this paradigm will in due course give way to the “intelligent organization” paradigm that addresses how knowledge can be used intelligently for the viability of the organization. Part of the knowledge management paradigm centers on the use of knowledge sharing. This takes the view that while knowledge is necessary for people to do their jobs competently, there is also a need to have the potential for easy access to the knowledge of others. This chapter centers on the capacity of organizations to know what knowledge they have and to coordinate this knowledge.

A Knowledge Management Process in Communities of Practice of Engineering Based on the SECI Model for Knowledge

2012 ◽  
pp. 134-149
Author(s):  
Akila Sarirete ◽  
Azeddine Chikh
Keyword(s):  
Knowledge Management ◽  
Social Learning ◽  
Communities Of Practice ◽  
Knowledge Sharing ◽  
Explicit Knowledge ◽  
Management Process ◽  
High Importance ◽  
Web Technologies ◽  
Seci Model

With the vast movement toward promoting and developing models, practices, and technological environments in the engineering domain, a need exists to facilitate communication, collaboration, and coordination among its actors. Communities of Practice (CoPs) represent the natural and logical solution to answer these needs. In this paper, the authors propose a knowledge management process to exploit tacit and explicit knowledge in the engineering domain within the framework of a CoP of engineering. The approach used in this work introduces new elements in the Nonaka’s SECI model for knowledge creation. To validate the proposed process, a qualitative case study has been conducted on two CoPs, “CPsquare” and “The Cisco Learning Network”. It has been shown that CoPs and social learning impact learning as well as knowledge sharing. The use of web technologies and socio-technical approach in the management of knowledge is of high importance.

Online Healthcare Communities of Practice

2016 ◽  
Vol 1 (1) ◽  
pp. 1-14
Author(s):  
Haitham Alali
Keyword(s):  
Health Care ◽  
Communities Of Practice ◽  
Conceptual Framework ◽  
Knowledge Sharing ◽  
Online Communities ◽  
Evaluation Framework ◽  
Healthcare Organizations ◽  
Research And Practice ◽  
Main Factors ◽  
Online Communities Of Practice

Online communities of practice (CoPs) are recognised as a KM initiative, whereby practitioners conduct discussions and share their experiences online. The imperative of the evaluation in measuring the effectiveness of Online CoPs fulfills its role and support for healthcare practitioners knowledge sharing has been recognized by practitioners and researchers in the KM field. Success measures of Online CoPs should support healthcare organizations in different methods; it could suggest ways to improve the design, implementation, usage, and operation of Online CoPs by addressing and understanding the main factors that impact the Online CoPs success and acceptance. Presently, establishing an evaluation framework has become essential for the advancement of research and practice in this area. The author has classified the existing researches, based on the area of evaluation. The study concludes by proposing a conceptual framework to measure the success of online CoPs in health care sector.

A Knowledge Management Tool for the Interconnection of Communities of Practice

2011 ◽  
Vol 7 (1) ◽  
pp. 55-76 ◽  
Author(s):  
Élise Lavoué ◽  
Sébastien George ◽  
Patrick Prévôt
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Knowledge Sharing ◽  
Daily Practice ◽  
Local Communities ◽  
Management Tool ◽  
Use Case ◽  
General Activity ◽  
Specific Knowledge ◽  
Geographically Distributed

In their daily practice, practitioners belong to local communities of practice (CoPs) within their organisation. This knowledge is rarely capitalised upon because discussions are mainly verbal. Practitioners can also belong to general CoPs online. Within these general CoPs, discussions are rarely linked to the context in which they appeared, since the members are from different companies or institutions. This paper (1) connects these two levels of CoPs by contacting practitioners belonging to CoPs centred on the same general activity but who are geographically distributed and (2) capitalises on the produced knowledge by contextualising, allowing it to be accessible and reusable by all the members. The authors detail the main results of the research: (1) a model of the interconnection of CoPs (ICP) to support knowledge sharing and dissemination; and (2) a specific knowledge management tool for the ICP knowledge base. The authors apply the model and platform to university tutors by: (1) developing a use case, which links the model and the TE-Cap 2 platform and highlights the new possibilities offered by the knowledge management tool; and (2) conducting a descriptive investigation lasting for five months.

Knowledge Sharing for Healthcare and Medicine in Developing Countries

2019 ◽  
pp. 1322-1339
Author(s):  
Kgomotso Hildegard Moahi ◽  
Kelvin J. Bwalya
Keyword(s):  
Developing Countries ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Healthcare Systems ◽  
Healthcare Organizations ◽  
Middle Income ◽  
Middle Income Countries ◽  
Cross Pollination ◽  
The Individual ◽  
Sharing Behavior

Knowledge sharing has always been used as a platform for cross-pollination of ideas and innovations in a bid to improve and enhance performance thereby increasing competitiveness and responsiveness both in organizations and individual levels. Healthcare systems are not an exception. However, for knowledge sharing to take place there is need for certain factors to be noted and addressed such as the individual, organizational and technological. Further, knowledge sharing goes hand in hand with knowledge management and must become part of the strategic fabric of organizations. This chapter focuses on knowledge sharing by health professionals in healthcare and medicine in developing countries. The chapter covers knowledge management and its link with knowledge sharing; the various methods of knowledge sharing in healthcare; factors that make knowledge sharing an important strategic move for healthcare organizations; and factors and issues that affect or determine knowledge sharing behavior. Finally, a literature search for examples of knowledge sharing in developing or low and middle-income countries was conducted and the results are presented. The chapter shows that developing countries have recognized the value of knowledge sharing in healthcare systems and there are tangible signs that this is going to shape cross-pollination of ideas and innovations in the health systems in the foreseeable future.

Knowledge Sharing through Communities of Practice in the Voluntary Sector

2011 ◽  
pp. 301-306
Author(s):  
Lizzie Bellarby ◽  
Graham Orange
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Knowledge Sharing ◽  
Voluntary Sector ◽  
Commercial Sector ◽  
Voluntary Counselling ◽  
Advisory Service ◽  
The Past ◽  
Active Processes ◽  
Privacy And Confidentiality

Over the past few years, the concepts of knowledge management and knowledge sharing have been recognised as cognate areas of study and research. To date research has focussed mainly upon the commercial sector. However, this article looks at knowledge management and sharing through communities of practice within the voluntary sector. The work is based upon research carried out within a UK national voluntary counselling and advisory service. For reasons of privacy and confidentiality, the organisation shall remain anonymous and will be referred to as the ‘organisation’. This article considers the background to the study in terms of knowledge management and communities of practice. It then discusses the study’s methodology and findings. It concludes that knowing and sharing are active processes, and that the natural disposition of the actors was found to be important in how knowledge sharing and learning was undertaken.

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