scholarly journals A Governance Mechanisms Framework for Multisourcing in Business Groups

Author(s):  
Thomas Ph. Herz ◽  
Florian Hamel ◽  
Falk Uebernickel ◽  
Walter Brenner

Many large corporations are adopting multisourcing strategies. Multisourcing is described as the blending of services from multiple company-internal and external suppliers in the pursuit of business goals. To date, governance-related aspects in terms of multisourcing have been scarcely covered in the academic literature. With this research study, the authors examine how business groups utilize governance mechanisms in a multi-sourced IT environment. This article contributes to the body of knowledge in three ways. First, it describes established IT governance mechanisms; second, it presents insights into three real-life examples of IT governance mechanisms at leading international insurance companies; and third, it extends current literature toward multisourcing in a group context by proposing and applying a framework of IT governance mechanisms targeting the different relationships of multisourcing in business groups. In addition, this research is useful for corporations facing similar challenges.

2020 ◽  
Vol 13 (1) ◽  
pp. 96
Author(s):  
Carmen Bălan

The academic literature on consumer engagement and sustainable consumption has developed gradually over the last two decades. The body of knowledge related to the role of food and non-food retailers in this context, however, is only beginning to develop. The purpose of this systematic review is to analyse the existing literature on how retailers fulfil their role in engaging consumers in sustainable consumption. The need for a study with this purpose is proven by the fact that academic literature lacks a systematic review on this topic, despite the ascending trend in the number of published articles in the field. This systematic review is based on a five-step process to ensure quality, replicability, transparency, and reliable conclusions. The reviewed articles were published relatively recently in academic journals from different domains. This review identified seven distinct types of retail marketing interventions (involvement of retailers in marketing actions with the aim to engage consumers in sustainable consumption), 30 types of retail marketing mechanisms (consisting in marketing strategies, techniques, tools, and channels used by retailers), and 14 distinct types of consumer engagement in sustainable consumption patterns. The review suggests an agenda for further research and identifies practical implications for retail management.


2021 ◽  
Vol 123 (13) ◽  
pp. 547-560
Author(s):  
Antonio Montero-Navarro ◽  
Thais González-Torres ◽  
José-Luis Rodríguez-Sánchez ◽  
Rocio Gallego-Losada

PurposeThis paper aims at providing an overview and synthesis of the existing body of knowledge about greenwashing. Special attention is paid to the articles directly linked with agriculture, food industry and food retail.Design/methodology/approachA bibliometric analysis was performed over 351 documents extracted from the WoS database, using SciMAT and VOSviewer software programs.FindingsThree periods in the academic literature about greenwashing can be distinguished: ground-setting (2003–2010), trail-blazing (2011–2015) and remarkable growth (2016–2020). Along this evolution, a body of knowledge which stemmed from the literature about CSR has achieved a major development, deploying different research lines such as stakeholders' management, marketing and communication and audit. A specific analysis of the academic literature about greenwashing in agriculture, food industry and food retail has been carried out, showing a need for further development.Social implicationsThe development of scientific knowledge about greenwashing puts this social claim on the spotlight of business management studies, helping to fight greenwashing and, this way, to reduce the environmental impact of corporate activities. Studying greenwashing will help to reduce its frequency and, therefore, heal the planet.Originality/valueSome previous studies have provided systematic reviews of the literature using different approaches, but they did not untangle the intellectual structure and the evolution of the body of research about greenwashing. This article originally provides a thorough analysis of these aspects, as well as a closer look at the impact of greenwashing practices in the academic literature regarding agriculture, food industry and food retail.


Author(s):  
A. Kayode Adesemowo ◽  
Oluwasefunmi 'Tale Arogundade

Core and integral to the fourth industrial revolution, knowledge economy, and beyond is information and communication technology (ICT); more so, during and post the novel coronavirus pandemic. Yet, there exists a skills gap in ICT networking and networks engineering. Not only do students perceive ICT networking to be difficult to comprehend, lecturers and institutions grapple with the adequacy of ICT networking equipment. Real-life simulators, like the Cisco Packet Tracer, hold the promise of alternate teaching opportunities and evidenced-based environments for (higher-order) assessment. Research in the last decade on ontology for assessments have focused on taxonomy and multiple-choice questions and auto-generation and marking of assessments. This chapter extends the body of knowledge through its ontology-based model for enabling and auto-assessing performance-based and/or pseudo-psychomotor assessment. The auto-grading online submission system assists with authenticity and enables authentic and/or sustainable assessments.


Author(s):  
Thomas Ph. Herz ◽  
Florian Hamel ◽  
Falk Uebernickel ◽  
Walter Brenner

Implementing multisourcing in business groups is challenging, and linear-extension of dyadic information technology (IT) outsourcing literature is insufficient to cope with multisourcing specifics. By pursuing design science research (DSR) as the research orientation and utilizing expert interviews, action research and case studies as individual research methods, the authors propose a multisourcing maturity model as an IT governance mechanism. This article contributes in four areas: first, it derives requirements for IT governance mechanisms intended to support the implementation of multisourcing in business groups; second, it identifies the research gap by analyzing current concepts; third, it develops a maturity model; and fourth, it demonstrates the application of the model with two real-life case examples of leading financial services providers. Moreover, the maturity model provides practical guidance for coping with the challenges of implementing multisourcing by identifying the required capabilities, illustrates a desired evolution path to effectively and efficiently utilize multisourcing, and can be employed for steering multisourcing in business groups.


2019 ◽  
Author(s):  
Lim Qian Pink ◽  
Mohd Ridzuan Darun ◽  
Gusman Nawanir

An escape room is a game that requires a group of players to solve a variety of tasks within a given amount of time in order to fulfill a specific goal, typically escaping a locked room. Despite gaining tremendous popularity of the game in Malaysia, there is no study being conducted in this area. Existing customer experience frameworks offer a limited explanation of this rising phenomena due to the unique inherent nature of Escape Room. Towards this end, the present paper aims to identify the key constructs of Malaysian Escape Room customer experience and determinants of the players revisit intention with respect to the Escape Room. The research is conducted on 20 players who have played at least one game in any Escape Room establishment in Malaysia. This study adopts the sequential incident technique, a qualitative approach to unearth the hidden perception of players. Thematic analysis was subsequently used to analyse the data which revealed fifteen determinants of which 9 are related to the model of goal-directed behaviour. Our research contributes to the body of knowledge in mapping customer experience in this fair nascent industry. Insights from this study are aimed at benefiting Malaysian Escape Room business operators in designing and enhancing the customer experience in their escape rooms.


Author(s):  
Enna Ayub ◽  
Johan Eddy Luaran ◽  
Syamsul Nor Azlan Mohamad ◽  
Wei Wei Goh

This chapter reports on the design refinement process of the Malaysian Studies 3 (MS3) module site from the perspective of the designer, taking into consideration the feedback from the end-users who are the learners. The learners' feedback was reviewed with the practitioners for further refinements of MS3 version releases. This study contributes to the body of knowledge in design and development research bridging theory and practice based on a real-life design-case of in Taylor's University to make the leap to Education 4.0. The study affirms that in designing for a learner-centered environment a partnership is needed between the practitioners and learners to fully understand the learner's needs. Further, continuous support from an e-Learning team must be established in a HEI, to ensure a smooth transition to leaping from the traditional into an online classroom and this is also true when designing for learning at scale (L@S). Finally, a robust LMS must be a part of the eco-system to ensure L@S can be effectively delivered.


2014 ◽  
Vol 16 (2) ◽  
pp. 247-269 ◽  
Author(s):  
Jon Hindmarsh ◽  
Lewis Hyland ◽  
Avijit Banerjee

This article explores the organization of instructional corrections in pre-clinical dental education. The students are practising manual skills using a simulator and tutors are inspecting and evaluating their progress. Simulators and simulation are critical to the organization of contemporary healthcare training, and the academic literature that explores forms of simulation in healthcare tends to consider the ‘fidelity’ (or ‘realism’) of systems and the extent to which they match the clinical situations that they are designed to mimic. In contrast, this article considers how tutors and students explicitly attend to matters of realism in the course of instructional sequences. We highlight the ways in which tutors routinely invoke ‘real life’ in instructional corrections and we discuss how these sequences reveal the work that tutors undertake to compensate for the ‘chronic insufficiency’ of the simulator. We show how tutors emphasize the reasoned character of manual bodily skills, reasons linked to the complexities and contingencies of clinical practice. To explore these issues and concerns, the article draws on the analysis of audio-visual data of everyday instruction.


2014 ◽  
Vol 13 (1) ◽  
pp. 32-39 ◽  
Author(s):  
Sophie J. Chambers

Purpose – The purpose of this paper is to explore how the Police and Crime Commissioners have been scrutinised in their first nine months in office, focusing primarily on one particular force area. Design/methodology/approach – A brief analysis of the most current writing on this topic, including official documents such as minutes of police and crime panel meetings and Home Affairs Committee and Welsh Affairs Committee evidence sessions, as well various online news sources are provided. Academic literature spanning 30 years is also drawn upon. Findings – In considering particular major events in the first nine months of the implementation of Police and Crime Commissioners, central government have been required to take a more prominent role in scrutiny in certain regions than first envisaged, due to ambiguity of legislative guidelines. Research limitations/implications – As an exploratory paper, one force area (Gwent) is the primary focus, sampled because of the issues faced in that area and its widespread coverage in the media. Practical implications – Problems with the legislative guidance for Police and Crime Commissioners, Police and Crime Panels and other involved agencies and individuals are highlighted. Originality/value – The paper contributes to the body of research investigating how the new policing governance framework in England and Wales is unfolding in practice. It is informed by both academic perspectives and real life examples.


2018 ◽  
Vol 5 (2) ◽  
pp. 73-86 ◽  
Author(s):  
Nayem Rahman

Much of the research in data mining and knowledge discovery has focused on the development of efficient data mining algorithms. Researchers and practitioners have developed data mining techniques to solve diverse real-world data mining problems. But there is no single source that identifies which techniques solve what problems and how, the advantages and limitations, and real-life use-cases. Lately, identifying data mining techniques and corresponding problems that they solve has drawn significant attention. In this paper, the author describes the progress made in developing data mining techniques and then classify them in terms of data mining problems taxonomy to help assist practitioners in using appropriate data mining techniques that solve business problems. This will allow researchers to expand the body of knowledge in this discipline. This article proposes a data mining problems taxonomy based on data mining techniques being used. Prominent data mining problems include classification, optimization, prediction, partitioning, relationship, pattern matching, recommendation, ranking, sequential patterns and anomaly detection. The data mining techniques that are used to solve these data mining problems in general fall under top 10 data mining algorithms.


2020 ◽  
pp. 512-528
Author(s):  
Nayem Rahman

Much of the research in data mining and knowledge discovery has focused on the development of efficient data mining algorithms. Researchers and practitioners have developed data mining techniques to solve diverse real-world data mining problems. But there is no single source that identifies which techniques solve what problems and how, the advantages and limitations, and real-life use-cases. Lately, identifying data mining techniques and corresponding problems that they solve has drawn significant attention. In this paper, the author describes the progress made in developing data mining techniques and then classify them in terms of data mining problems taxonomy to help assist practitioners in using appropriate data mining techniques that solve business problems. This will allow researchers to expand the body of knowledge in this discipline. This article proposes a data mining problems taxonomy based on data mining techniques being used. Prominent data mining problems include classification, optimization, prediction, partitioning, relationship, pattern matching, recommendation, ranking, sequential patterns and anomaly detection. The data mining techniques that are used to solve these data mining problems in general fall under top 10 data mining algorithms.


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