The Evaluation of Supplier Performance - A Case Study Approach

2011 ◽  
Vol 211-212 ◽  
pp. 803-807
Author(s):  
Li Chuan Wang ◽  
Chwei Jen Fan ◽  
Huan Ming Chuang

This study adopted business intelligence tools to implement a platform for supplier evaluation, bases on data from the material management module of its ERP system firstly, and tried to further improve the acceptance of the system. Qualitative research method was applied on this regard. Intensive interviews with members from procurement, quality assurance, and material management departments were conducted with interview framework established from Information System Model. The information garnered from the interviews was analyzed with Formal Concept Analysis (FCA). Major conclusions were used to improve the supplier evaluation system. Based on statistics data about system usage, the improvement gained significant success.

Author(s):  
Carmine Carmine Sellitto ◽  
Paul Hawking

Organizations have adopted business intelligence solutions with a mixed degree of benefits. Some businesses highlight significant outcomes, while others identify limitations or shortfalls in the benefits derived. Notably, the alignment of business strategy with the adoption of business intelligence processes has been an important predictor of firms being able to achieve organizational wide benefits. The chapter uses a case study approach to document the informational needs achieved through aligning organizational strategy and the adoption of business intelligence solution at two distinct companies. The adoption approaches used by each firm, although different, reflect the important areas in which business intelligence is most useful—strategic alignment, governance, and information presentation.


2019 ◽  
Vol 18 (02) ◽  
pp. 1950018 ◽  
Author(s):  
Ahmad Saleh Shatat ◽  
Wadha Abdullah Humaid Al Burtamani

Enterprise Resource Planning (ERP) system is a very powerful solution to many academic and non-academic institutions in case it has been implemented and used effectively. Otherwise, the system will interrupt several business processes. This research paper investigates the impact of ERP system on academic performance at Sohar University. A survey questionnaire is distributed to several academic stakeholders to investigate the impact of ERP system on academic performance within the University context. A total of 110 questionnaires was received from the key academic stakeholders to examine the relationship between the three core ERP modules i.e. the students’ information module, the financial module, and human resource module. The research outcomes indicate that there is a relationship between the three modules and the academic performance. However, only students’ information module and financial management module demonstrate a significant impact on academic performance, though the human resource module shows no impact on the academic performance at Sohar University. This study is a single case study approach, which might limit the findings to be generalized on other education institutes, but it gives a chance to other researchers to do multiple case studies in other Universities in the region.


2017 ◽  
Vol 8 (2) ◽  
pp. 17-30 ◽  
Author(s):  
Paul Hawking ◽  
Carmine Sellitto

Business Intelligence has been adopted across numerous industry sectors where the commensurate benefits have been reported as being significant to those that fall short of expectations. Indeed, an effective strategy that aligns company objectives and Business Intelligence has been shown to be an important factor in firm realizing organizational benefits. Using a case study approach, the paper documents the key aspects of two companies' Business Intelligence strategy that directly enhanced informational requirements. The paper presents a novel description of Business Intelligence strategies that will provide valuable lessons for not only researchers, but also industry practitioners.


2014 ◽  
Vol 1030-1032 ◽  
pp. 2629-2633
Author(s):  
Ri Jia Ding ◽  
Na Liu

In this paper, AHP method is used as an researching tool, to build the supplier performance evaluation system including quality, cost, delivery and service, development and technology, management and communication. The supplier evaluation system is built by setting up the evaluation standard and calculating the weight of different indicators. This system would be a reference for enterprise supplier management.


2017 ◽  
Vol 13 (2) ◽  
pp. 22-33
Author(s):  
Paul Hawking ◽  
Carmine Sellitto

The paper used the case study approach to report on how a Fast Moving Consumer Goods (FMCG) company developed their Business Intelligence strategy. Many companies are aware of the benefits that Business Intelligence brings to the corporation— however struggle to have an appropriate or well defined strategy. The authors document in the paper how the company experienced limited benefits with their initial Business Intelligence implementation— however, the subsequent development of a Business Intelligence strategy allowed the firm to redress initial project short-comings across several business areas. The company's Business Intelligence strategy included elements that directly addressed governance and resource management, business technology alignment, innovation and skills capability. The research investigated the experiences of a global FMCG company regarding their Business Intelligence use and the findings may not be generalizable.


Author(s):  
Hendra Alianto ◽  
Santo F Wijaya

The ERP system is an integrated system that supports the core business activities of a company. These activities include manufacturing, logistics, finance and accounting, sales and marketing, and human resources. The ERP system will help related departments in a company to share data and information, cost reduction, and improved management of business processes, which will have an impact on work activities become more efficient and more effective. The method in this research is a case study approach, analysis, evaluation of documents and data collection. This study aims to discuss how the role of the ERP system and changes in work patterns as an effort to improve the performance of companies backed by the role of the ERP system.


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