scholarly journals Factors Affecting Intention to use Mobile Money Service in Sri Lanka: Moderating Effect of Demographic Factors with reference to Western Province of Sri Lanka

2021 ◽  
Vol 10 (2) ◽  
pp. 147
Author(s):  
H. H. D. Sanjeewa ◽  
M. R. K. N. Yatigammana
Keyword(s):  
Sri Lanka ◽  
Demographic Factors ◽  
Moderating Effect ◽  
Intention To Use ◽  
Factors Affecting ◽  
Mobile Money ◽  
Western Province

Factors Affecting Indian Consumers’ Intention to Use eHealth Services

2019 ◽  
Vol 21 (2) ◽  
pp. 258-278 ◽  
Author(s):  
Ridhi Bhatia ◽  
Udita Taneja
Keyword(s):  
Computer Literacy ◽  
Demographic Factors ◽  
Quality Of Healthcare ◽  
Intention To Use ◽  
Factors Affecting ◽  
Indian Consumers ◽  
Customer Segment ◽  
Ehealth Services ◽  
The Government ◽  
The Impact

Purpose: This study focuses on the degree of acceptance of different categories of eHealth among the Indian consumers and the factors that determine acceptance and intention to use these services. The factors included for the study are as follows: demographic factors, use of information and communication technology (ICT) and the status of healthcare. Design/methodology/approach: Data were collected through personal interviews from a sample of 125 respondents living in urban and semi-urban villages in the National Capital Territory (NCT) of Delhi of India. Quota sampling method was used so that the impact of demographic factors on eHealth services could be analysed. Findings: From this study, we can conclude that the key factors that need to be considered include age, location, computer literacy and healthcare status in terms of healthcare need, accessibility and satisfaction. Practical implications: The results of this study will help in determining the customer segment and size of the market for eHealth. The government can also use the findings of this study to improve the quality of healthcare for its people by ensuring better utilization of eHealth services. Originality/value: eHealth services are an emerging solution to address the issues of healthcare accessibility, affordability and financial viability in developing countries like India. This study contributes to the limited existing literature on exploring the consumers’ intention to use eHealth services in India and the factors that will determine this intention.

Attitudes of Non-Muslims on Islamic Financial Institutions: A Study based on Sungawila Area in Sri Lanka

2020 ◽  
Author(s):  
Fariha Azalea
Keyword(s):  
Sri Lanka ◽  
Financial Institutions ◽  
Financial Services ◽  
Representative Sample ◽  
Demographic Factors ◽  
Intention To Use ◽  
Other Hand ◽  
Islamic Financial Institutions ◽  
Theoretical Evidence ◽  
Structured Questionnaire

Islamic financial institutions initially established to full-filled for the needs of not only Muslims but also non-Muslims. The number of non-Muslims involved in Islamic financial institutions is increasing. The institutions desirous of entering into this nascent field in Sri Lanka are required to know the aspirations and motivations of non-Muslims with respect to interest-free Financial Services. The main objective of this research is to identify the attitudes of non-Muslims on Islamic Financial Institutions a study based on Sungawila area. For this purpose, a representative sample of 150 respondents is surveyed with the help of a structured questionnaire developed for this purpose. The data for this study was analyzed using SPSS 20.0 multiple statistical adapted to confirm the theoretical evidence. We also attempt to measures the knowledge, intention to use and demographic factors regarding Islamic financial institutions as well as the factors which influence non-Muslims of Sungawila area in Islamic financing. The finding of the research shows majority of the non-Muslims are not expected to view Islamic Financial Institutions are only for Muslims’ obligations on other hand they are less aware about Islamic financial concept, product, services and features. Further most of the non-Muslims are expected to see should open up more branches and facilities of Islamic Financial Institutions. It is recommended that Islamic financial institutions should open up more branches and facilities and Lack of understanding about Islamic financial institutions products and services thus they should advertise among non-Muslims.

scholarly journals А STUDY OF FACTORS AFFECTING THE DIFFUSION AND ACCEPTANCE OF PAYMENT SERVICES INNOVATION

2016 ◽  
pp. 86-93 ◽  
Author(s):  
A. M. Pogosyan
Keyword(s):  
Conceptual Model ◽  
Demographic Factors ◽  
Intention To Use ◽  
Research Model ◽  
Factors Affecting ◽  
Innovative Products ◽  
Payment Services ◽  
Services Innovation ◽  
Socio Demographic Factors ◽  
Total Payment

Non-cash payments provide a small part of total payment volume, but the usage of innovative products in named area is growing quite rapidly. The present study attempts to identify the factors determining consumers’ acceptance of payment innovation with the aim of developing a conceptual model of payment services acceptance. A research model that reflects economic, technological and socio-demographic factors are all important determinants for payment services adoption and use. Besides, there are specific correlation between them. To simulate the behavior of the consumer it was due to use parameters that reflect the actual level of awareness of innovation, the intention to use and real use of innovation. The result was the conceptual model developed in this research that focuses on factors determining consumers’ acceptance of payment services and their statement.

scholarly journals Investigating the moderating effect of the demographic factors on post-purchase regrets at malls in Sri Lanka

2021 ◽  
Vol 10 (7) ◽  
pp. 67-77
Author(s):  
E.A.S.K. Ekanayake ◽  
E.A.C.P. Karunarathne
Keyword(s):  
Online Survey ◽  
Demographic Factors ◽  
Moderating Effect ◽  
Shopping Mall ◽  
Retail Sector ◽  
Effect Analysis ◽  
Factors Affecting ◽  
Related Service ◽  
Post Purchase ◽  
Return Process

As of 2020, the retail sector faced an existential challenge with rapid changes as one of the many sectors. The recent impact was noted due to the present COVID-19 pandemic throughout the world. Most customers have moved on with e-commerce platforms, while traditional customers still struggle with in-store shopping. This study was specifically aimed at the conventional customers who do in-store shopping in complexes. The objective of this study was to investigate the moderating effect of the demographic factors on post-purchase regret at malls. Two factors affecting post-purchase regret, namely, the number of alternatives forgone and the return process experience, were considered. Accordingly, the moderating effects of demographic factors of consumers who have purchased something from a shopping mall during the past two years were targeted for this. By conducting an online survey using a structured questionnaire, 383 responses were collected. Through the moderation effect analysis, the consumer career was identified as moderating variable for this relationship. The rest of the demographic factors considered for this study did not significantly moderate this relationship. The findings suggest that the number of alternatives in showcase must be limited with a sense of marketing. Further, the staff at the shop must provide proper guidance on the return process and related service by identifying loyal and non-loyal customers’ careers and lifestyles.

scholarly journals Hindering and fostering factors SMEs performance in the Western Province of Sri Lanka

2017 ◽  
Vol 9 (2) ◽  
pp. 1097-1102
Author(s):  
Pivithuru Janak Kumarasinghe
Keyword(s):  
Sri Lanka ◽  
Convergent Validity ◽  
Government Support ◽  
Raw Material ◽  
Primary Data ◽  
Factors Affecting ◽  
Western Province ◽  
The Government ◽  
Rate Of Failure ◽  
Financial Issues

It is very significant to understand what factors affect the failure of Small and Medium Scale Industries (SMEs). The study is to empirically identify factors effecting on SMEs for the success and it’s an exploratory using a sample form Western province in Sri Lanka. To study the failure factors of SMEs in Western province in Sri Lanka., forty six (46) samples were selected through systematic random sampling throughout the year of 2010 to 2016. A questionnaire is used for collecting primary data for this study and it includes five point of Likert scale questions. Researcher gives more weight to failed ventures because this research main objective is find out factors affecting the rate of failure of small business enterprises. Reliability of dimensions is test using with the support of Cronbach’s Alpha Value. Validity of dimensions is test using convergent validity using KMO values.  The results of the study revealed that out of eight factors affecting to failure such as Owner manager’s attitude, Financial Issues, Raw material availability, Labor Availability, Technology Issues, Entrepreneurial knowledge, Feasibility study and Government Support ; the raw material availability and the government support are the most important factors for the success.

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