Researching Sales of Small Business Insurance using Observation & In-Depth Interviews

2020 ◽  
Keyword(s):  
Small Business ◽  
Depth Interviews ◽  
Business Insurance

Collective Resource Mobilisation for Economic Survival within the Kurdish and Turkish Communities in London

2016 ◽  
Vol 6 (2) ◽  
pp. 219-239
Author(s):  
Olgu Karan
Keyword(s):  
Small Business ◽  
Textile Industry ◽  
Economic Capital ◽  
Small Business Owners ◽  
Coffee Shop ◽  
Business Ownership ◽  
Economic Survival ◽  
Collective Resource ◽  
Resource Mobilisation ◽  
Depth Interviews

This paper proposes a new conceptual framework in understanding the dynamics within the Kurdish and Turkish (KT) owned firms in London by utilising Charles Tilly’s work concerning collective resource mobilisation. Drawing on 60 in-depth interviews with restaurant, off-licence, kebab-shop, coffee-shop, supermarket, wholesaler owners and various community organisations, the paper sheds light upon the questions of why and how the KT communities in London moved into, and are over represented and why Turkish Cypriots are absent in small business ownership. The re-search illustrates that members of the KT communities aligned in their interests to become small business owners after the demise of textile industry in the midst of 1990s in London. The interest alignment in small business ownership required activation of various forms of capital and transposition of social, cultural and economic capital into one another.

THE ENTREPRENEURIAL PERSONALITY OF SMALL BUSINESS OWNER-MANAGERS IN HONG KONG: A CRITICAL INCIDENT ANALYSIS

1997 ◽  
Vol 05 (03) ◽  
pp. 249-271 ◽  
Author(s):  
K. F. CHAN ◽  
THERESA LAU ◽  
THOMAS W. Y. MAN
Keyword(s):  
Hong Kong ◽  
Small Business ◽  
Food Processing ◽  
Critical Incident ◽  
Business Owner ◽  
Theory Approach ◽  
Behavioural Pattern ◽  
Small Business Owner ◽  
Grounded Theory Approach ◽  
Depth Interviews

This paper reports on the research being carried out in Hong Kong on the entrepreneurial personality of eighteen small business owner-managers in the following sectors: (1) clothing, (2) food processing, (3) catering. A profile of each of the small business companies was drawn up. In addition, unstructured in-depth interviews were carried out with the business owner-managers who were asked to explain the process of business development through the medium of critical incidents and their ways of handling the situations in the incidents. The transcribed and translated interviews have been content analysed. Behavioural attributes contributing to the entrepreneurial personality are thus identified. Throughout the study, a 'grounded theory' approach has been adopted to explore the behavioural pattern displayed by small business owner-managers in Hong Kong so that no specific prescribed pattern from the West is imposed. The paper concludes therefore with the entrepreneurial personality specifically applicable in the Hong Kong. Hence the conclusions derived are significant in that they are specific to the Hong Kong context.

scholarly journals Hatay’daki Suriyeli Mültecilerin Girişimcilik Alanındaki Deneyimleri ve Mekânsal Faktörler

2020 ◽  
Vol 7 (1) ◽  
pp. 77-94
Author(s):  
Olgu Karan ◽  
Bilge Çakır ◽  
Erhan Kurtarır
Keyword(s):  
Small Business ◽  
Cultural Differences ◽  
Research Question ◽  
Business Owners ◽  
Small Business Owners ◽  
Syrian Refugees ◽  
Trade Associations ◽  
Main Research ◽  
Syrian Refugee ◽  
Depth Interviews

Bu yazı, Türkiye’de yeni yeni gelişen göçmen küçük işletme sahipleri yazınına, Hatay’ın Samandağ, Defne, Kırıkhan, Reyhanlı ve Antakya ilçelerinde yapılan alan çalışmasını Bourdieu’nun alan kuramını işlemselleştirerek katkıda bulunmayı amaçlamaktadır.  Araştırmanın temel sorusu, farklı ilçelerin demografik ve sosyo–kültürel yapısının Suriyeli mültecilerin küçük işletme deneyimlerini nasıl etkilediğidir. Saha çalışması, saha gözlemleri, 30 küçük işletmecinin yanı sıra Hatay’ın ilçelerinde bulunan Esnaf ve Sanatkârlar Odası ile Antakya Ticaret Odası’ndan 4 yetkiliyle yapılan derinlemesine mülakatlardan oluşmaktadır. Bugüne kadar birçok çalışmada elde edilen bulguların, alanın ve ilçelerin yapısını hesaba katmadığı, sadece Suriyeli mültecilerin girişimcilik stratejilerine, özelliklerine, oluşturdukları ve sahip oldukları sermaye türlerine odaklandığı görülmüştür. Bu tür araştırmaların bütünlüklü ve ilişkisel bir araştırma ortaya koyamayıp, girişimcilerin alanla ilişkili olarak karşılaştıkları zorlukları ve bunların üstesinden gelmek için geliştirdikleri stratejileri ve adaptasyon süreci farklılıklarını anlamaktan uzak kaldığı da bir gerçektir. Bu bağlamda Türkiye’deki Suriyeli esnaflar yazınında oluşan kolaycılığa kaçan genellemeci, farklı yerel etkenlere bağlı olarak oluşan dinamikleri, deneyimleri ve “entegrasyon” stratejilerini gözden kaçıran eğilimler bu çalışmada eleştirilmektedir. ABSTRACT IN ENGLISH Syrian Refugees Entrepreneurial Experiences and Spatial Factors in Hatay, Turkey This study aims to contribute to the emerging scholarship on Syrian Refugee entrepreneurship in Turkey by utilising Bourdieusian field theory. The main research question of the paper is as follows: How demographic and socio-cultural structures of different districts of Hatay impact on the experiences of Syrian Refugee entrepreneurship in Hatay, Turkey? The research employs field observations and 34 in-depth interviews with 30 small business owners from Syrian refugees in various trades and 4 key persons from trade associations in the districts of Hatay province such as Samandağ, Defne, Antakya, Kırıkhan and Reyhanlı. The research illustrates those demographic, economic and socio-cultural differences within the districts of Hatay province lead to differentiated entry possibilities, barriers, and strategies for Syrian refugees in small business ownership.

Small Business Networking and Tourism Destination Development

2007 ◽  
Vol 8 (1) ◽  
pp. 15-27 ◽  
Author(s):  
Ross Tinsley ◽  
Paul A. Lynch
Keyword(s):  
Small Business ◽  
Significant Contribution ◽  
Participant Observation ◽  
Tourism Destination ◽  
Thick Description ◽  
Community Embeddedness ◽  
Depth Analysis ◽  
Business Networking ◽  
Key Issues ◽  
Depth Interviews

This paper compares two localities of marked social, cultural and economic difference in relation to small tourism business networking and formalization of tourism destination development. The methodological process involves in-depth interviews, supplemented by participant observation. Template development and network-depth analysis are used to interpret the findings. Through ‘thick’ description and analysis of social, communication and exchange networking behaviours, an original cultural understanding of the community embeddedness of informal small business networking behaviours is provided in the context of a developed and a developing country. The study finds that the destination with a more formalized tourism development is less reliant on horizontal networking. This results in a less directly significant contribution to destination development. However, destination size, social network density and cultural differences are also key issues in relation to networking contributions.

Commercialised nostalgia

2014 ◽  
Vol 48 (5/6) ◽  
pp. 813-832 ◽  
Author(s):  
Kathy Hamilton ◽  
Beverly A. Wagner
Keyword(s):  
Small Business ◽  
Participant Observation ◽  
Success Factor ◽  
Theory Approach ◽  
Content Type ◽  
Experiential Consumption ◽  
Emotional Value ◽  
Grounded Theory Approach ◽  
Key Success Factor ◽  
Depth Interviews

Purpose – The purpose of this paper was to develop a framework linking the concept of nostalgia and experiential consumption, articulating the transformation of a mundane activity to a special experience, using the context of the small business and afternoon tea. Design/methodology/approach – The methodology is based on a grounded theory approach and draws on multiple methods of data collection including participant observation, in-depth interviews with afternoon tea room managers, researcher introspection and consumer interviews. Findings – By employing nostalgia cues through product, ritual and aesthetics, an idealised home can be constructed emphasising belonging and sharing. The small business owner can be effective in transforming an ordinary activity to an experiential event. Contemporary tea rooms do not replicate tradition; they use it as a cultural resource to construct something novel. Research limitations/implications – This paper demonstrates how the careful configuration of the retail space can be a key success factor, not only for marketers in large flagship brand stores, but also for smaller, independent and local businesses. The essential interplay between product, ritual and aesthetics creates positive moods of belonging and sharing and may increase satisfaction. Practical implications – Understanding the emotional value of everyday experiences is a point of differentiation in a crowded marketplace and may directly influence consumer loyalty. Staging experiences is a key competitive strategy. Originality/value – This paper is one of the few to empirically assess links between the nostalgia paradigm and experiential consumption. Existing research has emphasised large retail spaces; in contrast, the authors demonstrate how consumer experiences can be staged in smaller, independent and local businesses.

An investigation into independent small business owners’ perception of franchisee relationships

2015 ◽  
Vol 43 (8) ◽  
pp. 693-711 ◽  
Author(s):  
Rozenn Perrigot ◽  
Dildar Hussain ◽  
Josef Windsperger
Keyword(s):  
Small Business ◽  
Design Methodology ◽  
Business Owners ◽  
Qualitative Approach ◽  
Small Business Owners ◽  
Content Type ◽  
Business Sectors ◽  
Depth Interviews ◽  
Practical Implications

Purpose – The purpose of this paper is to explore independent small business owners’ perceptions of franchisees relationships with their franchisors, their fellow franchisees within the chain, their employees and their customers. Design/methodology/approach – The authors use a qualitative approach and, more specifically, 26 in-depth interviews conducted with independent small business owners from various business sectors. Findings – These independent small business owners perceive that franchisees have a dependency-based relationship with their franchisors; a competition-based relationship with their fellow franchisees; a rather complicated relationship with their employees; and a superficial relationship with their customers. Research limitations/implications – This study contributes to the franchising literature by presenting an outside-chain view of franchisees’ relationships with their franchisors, other franchisees, employees and customers. Practical implications – The findings may have practical implications for franchisors, enabling them to better understand the concerns of independent small business owners as potential franchisee candidates. Originality/value – The outside-chain view of franchisees’ relationships is innovative.

An Investigation into Teleworking as An Innovative Work Practice in Small Business Enterprises in South Wales

2021 ◽  
Vol 2 (4) ◽  
Author(s):  
Iheanyi Egbuta ◽  
Brychan Thomas ◽  
Said Al-Hasan
Keyword(s):  
Small Business ◽  
Work Practice ◽  
Application Framework ◽  
Research Approach ◽  
Policy Makers ◽  
South Wales ◽  
Key Policy ◽  
Innovative Work ◽  
Business Enterprises ◽  
Depth Interviews

The research reported in this paper was undertaken to investigate the importance of teleworking as an innovative work practice in small business enterprises (SBEs) in South Wales. In order to accomplish this the research uses a qualitative research approach which employed an online focus group and in-depth interviews through questionnaires and interviews with various organizations, employees and employers and key policy makers in Wales to construct a framework to provide greater understanding of this phenomenon. The research concludes that teleworking is regarded to be important for the advancement of SBEs in Wales. It is the first study to investigate and evaluate the practice of teleworking and how its innovative application framework affects SBEs directly in Wales to help businesses succeed.

scholarly journals Analisis Peran Perempuan dalam Memanfaatkan Potensi Lokal Sebagai Alternatif Usaha di Kampung Tanjung Talok Desa Teluk Sasah Kabupaten Bintan

2021 ◽  
Vol 6 (6) ◽  
pp. 202
Author(s):  
Indah Andesta
Keyword(s):  
Small Business ◽  
Small Businesses ◽  
Quantitative Methods ◽  
Local Potential ◽  
Qualitative And Quantitative Methods ◽  
Household Products ◽  
Qualitative Descriptive ◽  
Object Of Study ◽  
Depth Interviews

Research involving women’s Tanjung Talok Village as the object of study aims to analyze the role of women in utilizing the local potential and can be used as business products in Tanjung Talok Village. In Tanjung Talok village, there are five local communities (groups), and each group has one effect of being developed. This study did in Tanjung Talok village from March until July 2021. Furthermore, the research uses qualitative and quantitative methods. Researchers conducted in-depth interviews, observations, and literature reviews. The data obtained were analyzed by a qualitative descriptive approach. The variable in this research is women in Tanjung Talok village who have still productive to develop a small business product. The results showed that the role of Tanjung Talok in utilizing local potential was not maximized. From a total of 104 family data, it was known that women who had businesses based on local potential were 15 women with products such as fish crackers, gamat oil, chips, peanut brittle, chili paste, and other small businesses. The role of Tanjung Talok women is maximized by having a business group with Tanjung Talok’s women to develop small Business or household products. Most women in Tanjung Talok have the skill to process those products. Marketing and packaging are challenging to create those products due to women in Tanjung Talok don’t have much talent or experience on their part. The following research has to focus on analyzing the effectiveness of the management model that will apply in Tanjung Talok village

scholarly journals Strategies Snarks and stories: SME owner manager perceptions of business advisers

2016 ◽  
Vol 18 (2) ◽  
pp. 211-231 ◽  
Author(s):  
Barry Ardley ◽  
Philip Moss ◽  
Nick Taylor
Keyword(s):  
Small Business ◽  
Small Businesses ◽  
Relationship Building ◽  
Local Context ◽  
Small Scale ◽  
Content Type ◽  
Research Findings ◽  
Manager Perceptions ◽  
Depth Interviews ◽  
Operational Guidance

Purpose This paper aims to examine the perceptions of small business entrepreneurs regarding the efficacy of external business advisers in delivering sustainable strategic and operational guidance. Design/methodology/approach The research is interpretivist, exploring the narratives of small and medium-sized enterprise (SME) owner/managers in manufacturing. Five in-depth interviews were carried out, revealing a range of decision stories about the use of external business advisers. Findings While there was some scepticism towards the use of advisers in certain situations, the research revealed that levels of trust, relationship building and the credibility of the consultant are substantial factors in determining whether the engagement is successful. Research limitations/implications As a small-scale study, it would be worthwhile to examine the perceptions of additional entrepreneurs to business advisers to compare research findings. Practical implications Policy regarding advice to small businesses should be framed in terms of the local context of the firm and its owner, rather than on broad and generalisable systems of business knowledge. Time and effort is required to build a sustainable relationship between advisers and owners, and it is recommended that particular attention be paid to the process. Social implications The research suggests that potentially, industrial policy regarding current delivery of small business advice requires readjustments towards more of a relationship focus. Originality/value Little established research appears to exist in relation to the tendency or otherwise, for SME decision makers to pursue and use external advice. This paper helps to fill an important gap in the literature while offering some significant and nuanced insights into the perceptions of SME owner managers.

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