scholarly journals Challenges Healthcare Management Business: ISP Innovation SMEs with Technology Virtualization and Server Consolidation

2021 ◽  
Vol 2 (4) ◽  
pp. 1212-1228
Author(s):  
Erlina Puspitaloka Mahadewi ◽  
Mohamad Reza Hilmy ◽  
Arnastya Iswara Sanantagraha
Keyword(s):  
Cost Effectiveness ◽  
Data Center ◽  
Service Providers ◽  
Small And Medium Enterprises ◽  
Healthcare Management ◽  
Internet Service ◽  
New Normal ◽  
Server Consolidation ◽  
Virtualization Technology ◽  
Medium Enterprises

  The adaptation and innovation of the healthcare business strategy during the pandemic and new normal is needed now, for Small and Medium Enterprises (SMEs) which are engaged in Internet Service Providers (ISP) especially in running their business in pandemic also face the future challenging. This study aims to prove that virtualization technology planning, virtualization technology adaptability, and server consolidation services have a positive effect on healthcare management and business, such as operational costs with an impact on more efficient of healthcare small and medium enterprises (SMEs) Internet Service Providers (ISPs) in Indonesia. The data were taken from distributing questionnaires to 77 company representative respondents with the positions of IT Manager, IT Supervisor, and CIO. Data were analyzed by SEM using Smart PLS. The results of the research obtained prove that the operational cost effectiveness of Data Center management is influenced by planning, adaptability, and application of virtualization technology for 5.0. SMES ISPs in Indonesia healthcare sector need to pay attention to new result of planning, adaptability, and implementation of server consolidation services as a determinant of operational and cost effectiveness related to business objectives and management in managing a Data Center in the pandemic, new normal and future challenges.

The Post-Adoption Phase of Broadband in Small Businesses

2010 ◽  
Vol 23 (1) ◽  
pp. 35-52 ◽  
Author(s):  
Roya Gholami ◽  
Elizabeth Koh ◽  
John Lim
Keyword(s):  
Small Businesses ◽  
Service Providers ◽  
Small And Medium Enterprises ◽  
Strong Predictor ◽  
Strong Support ◽  
Business Environment ◽  
Influential Factors ◽  
Perceived Usefulness ◽  
Internet Service ◽  
Medium Enterprises

In spite of the increasing significance of broadband, many small and medium enterprises (SMEs) are unaware of or unappreciative of its benefits. This is potentially a problem for governments, Internet Service Providers and other supply side institutions. The current study empirically verifies applicability of an extended IS continuance model controlling for organizational variables based on the Technology-Organization-Environment framework to examine factors influencing broadband post-adoption behavior of SMEs in Singapore. Strong support for the model has been manifested by the results, providing insight into influential factors. Results of the study suggest that perceived usefulness is a strong predictor of users’ continuance intention, followed by satisfaction with broadband usage as a significant but weaker predictor. SMEs in a more competitive business environment and whose key executive possesses greater IT knowledge are more likely to use broadband.

Continuance Usage of Mobile Banking Services Among Small and Medium Enterprises (SMEs) in Tanzania

2021 ◽  
pp. 619-636
Author(s):  
Herman E. Mandari ◽  
Daniel Ntabagi Koloseni ◽  
Julius Macha
Keyword(s):  
Service Providers ◽  
Small And Medium Enterprises ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Mobile Banking ◽  
Banking Services ◽  
Perceived Trust ◽  
Continuance Usage ◽  
Medium Enterprises ◽  
Intention To Continue

The study examines the intention to continue using mobile banking services among SMEs in Tanzania. The study extended the ECS-IS model by adding three variables: ease-of-use, perceived trust, and attitude to address the existing challenges in continuance usage of mobile banking services. Data was collected using a self-administered questionnaire from company's owners and managers. A total of 287 responses were used in data analysis. SEM technique was employed to evaluate the measurement and structural models. The study found that satisfaction and attitude have a direct influence on continuance usage of mobile banking among SMEs in Tanzania. Furthermore, confirmation, perceived trust, and perceived usefulness have an indirect effect on continuance usage of mobile banking services among SMEs. The study provides useful insights which could be used by mobile banking service providers to improve banking services delivered through mobile technology. Furthermore, the findings will assist scholars in understanding the antecedents which affect continuance usage of mobile banking services among SMEs.

AN ANALYSIS OF COMPETITIVE STRATEGIES AND PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES IN KENYA: A CASE OF NAIROBI CENTRAL BUSINESS DISTRICT

2017 ◽  
Vol 2 (2) ◽  
pp. 72
Author(s):  
Omar B. Buul ◽  
Dr. Robert Omundi
Keyword(s):  
Competitive Advantage ◽  
Strategic Alliances ◽  
Service Providers ◽  
Small And Medium Enterprises ◽  
Central Business District ◽  
Analysis Data ◽  
Primary Data ◽  
Competitive Strategies ◽  
Cost Leadership ◽  
Medium Enterprises

Purpose: The purpose of this study was to determine the influence of competitive strategies on the performance of small and medium enterprises in Kenya.Methodology: The study employed a descriptive correlation design using primary data collected using questionnaires. The study targeted 4,560 SMEs in Nairobi CBD. The collected data was coded and entered into SPSS (V.20) to create a data sheet that was used for analysis. Data was analyzed using quantitative techniques. Descriptive statistics were used to describe the characteristics of collected data. Pearson’s Correlation, Analysis of variance (ANOVA) and Multiple Regression Analysis were used to establish the relationships among the study variables.Findings: Cost leadership, differentiation, market focus and strategic alliance were all found to have a positive and significant influence on SME performance.Unique contribution to theory, practice and policy: The study recommended that: SMEs should embrace and invest in cost leadership strategies most especially forming linkages with service providers, suppliers and other supplementary institutions since it will enable them achieve competitive advantage; SMEs ought to focus and invest more on differentiation as it could be used as a major competitive advantage tool against competitors; SMEs should know on what basis to segment their products, services and operations; and that SMEs should embrace strategic alliances to increase their market share.

scholarly journals Tatakelola Keuangan UMKM Berbasis ETAP dan Android Untuk Meningkatkan Efisiensi Kinerja Usaha pada Era Covid-19 Normal Baru

2021 ◽  
Vol 1 (02) ◽  
pp. 110-120
Author(s):  
Sailendra Sailendra ◽  
Syahril Djaddang ◽  
M. Ardiansyah Syam ◽  
Susilawati Susilawati ◽  
Nungki P
Keyword(s):  
Business Performance ◽  
Small And Medium Enterprises ◽  
Digital Systems ◽  
Economic Order ◽  
Continuous Training ◽  
New Normal ◽  
Face To Face ◽  
Financial Governance ◽  
And Performance ◽  
Medium Enterprises

Abstrak        Usaha Mikro Kecil dan Menengah (UMKM) dan Koperasi, merupakan salah satu pilar serta tulang punggung perekonomian bangsa, yang menyerap banyak tenaga kerja dan kesempatan berusaha pada sektor informal. Pandemi Covid-19 dan disrupsi industri 4.0 telah merubah tatanan sosial-ekonomi, turut mempengaruhi jenis industri ini. Salah satu tantangan yang dihadapi oleh UMKM dan Koperasi saat ini, masih rendahnya literasi akuntansi dan tatakelola keuangan, ditambah dengan transformasi tatanan sosial-ekonomi dari sistem konvensional ke sistem digital. Salah satu solusi untuk meningkatkan pengetahuan UMKM dan Koperasi terhadap dunia digital yang berhubungan dengan literasi akuntansi dan tatakelola keuangan yaitu melalui pelatihan, pendampingan dan penelitian. Pelatihan, pendampingan dan penelitian terhadap para pelaku UMKM dan Koperasi ini dilakukan dengan metode berinteraksi langsung melalui tatap muka dan observasi lapangan. Implikasi dari hasil pelatihan, pendampingan dan penelitian, merekomendasikan agar pelatihan dan pendampingan yang dilakukan oleh akademisi bersinergi dengan Dinas Koperasi dan UMKM, perlu terus dilakukan secara berkesinambungan. Karena, dengan pelatihan dan pendampingan yang berkesinambungan, literasi dan keterampilan akuntansi berbasis SAK ETAP dan tatakelola keuangan berbasis teknologi digital Android UMKM dapat ditingkatkan. Sehingga efisiensi dan kinerja usaha dapat tercapai. Terutama pada era pandemi Covid-19 dan normal baru, agar pelaku usaha UMKM tetap dapat eksis dan mampu berkompetisi dalam menghadapi persaingan usaha. Kata Kunci: umkm dan koperasi, efisiensi dan kinerja usaha, akuntansi berbasis android, digitalisasi takakelola keuangan, covid-19, normal baru.        Abstract       Micro Small and Medium Enterprises (MSMEs) and Cooperatives are one of the pillars and backbone of the nation's economy, which absorbs a lot of labor and business opportunities in the informal sector. The Covid-19 pandemic and industrial disruption 4.0 have changed the socio-economic order; it also affects this type of industry. One of the challenges faced by MSMEs and Cooperatives today is the low accounting literacy and financial governance, coupled with the transformation of the socio-economic order from conventional to digital systems. One solution to increase the skill and knowledge of MSMEs and Cooperatives to the digital system related to accounting literacy and financial governance is through training, mentoring, and research. Pieces of training, mentoring, and research on MSMEs and Cooperative members are conducted by interacting directly through face-to-face and field observation. The implications of the results of this training, mentoring and study, recommend that the training and mentoring undertaken by academics in synergy with Cooperatives and MSMEs Government need to continue to be carried out on an ongoing basis. With continuous training and mentoring, literacy, and accounting skills based on SAK ETAP and financial governance based on Android, MSMEs can be improved to achieve the business's efficiency and performance. Especially in the era of the Covid-19 pandemic and the new normal, MSMEs are still available to exist and compete in the business competition. Keywords: msmes and cooperative, efficiency and business performance, android-based accounting, digitization of financial governance, covid-19, new normal.  

scholarly journals The Effect of Government Support on the Success of Small and Medium Enterprises: A Comparative Study between South Africa and China

2018 ◽  
Vol 9 (6) ◽  
pp. 166-173
Author(s):  
Rankhumise E M ◽  
Masilo K H
Keyword(s):  
South Africa ◽  
Small Businesses ◽  
Service Providers ◽  
Small And Medium Enterprises ◽  
Government Support ◽  
Small Enterprise ◽  
Structured Interviews ◽  
Support Mechanism ◽  
One Stop ◽  
Medium Enterprises

 The purpose of this article is to present evidence of a study conducted in two provinces of South Africa and one in China. The study investigated the effectiveness of the support mechanism for small and medium enterprises (SMEs) and how government support agencies are making strides in providing this support. Semi-structured interviews were conducted with branch managers, a project director and business advisors. It emerged from the findings that efforts are being made to provide valuable support to small businesses. It further emerged that small businesses still face challenges such as lack of access to funding, market to serve, lack of a one-stop office and the unwillingness of service providers to enter into contract with the Small Enterprise Development Agency (more relevant to the South African situation).It is recommended that financial service providers partner with SME support agencies.

scholarly journals LEGAL PROTECTION OF CONSUMERS ON FINTECH-BASED BUSINESS LOANS FOR SMALL AND MEDIUM ENTERPRISES (UMKM)

2020 ◽  
Vol 1 (2) ◽  
Author(s):  
Mellisa Rahmaini Lubis
Keyword(s):  
Venture Capital ◽  
Financial Institutions ◽  
Consumer Protection ◽  
Financial Services ◽  
Service Providers ◽  
Small And Medium Enterprises ◽  
Legal Protection ◽  
Services Sector ◽  
Medium Enterprises ◽  
Legal Consequences

Consumers loses have occurred in the practice of Fintech-based loans by non-bank financial institutions. The reports of losses arising from Fintech transactions has increased. This is because many Fintech organizers have not received permission from the OJK but are still able to conduct business activities in Indonesia. The problem in this study is: How is the supervision by the Financial Services Authority (OJK) of non-bank financial institutions providing fintech-based venture capital lenders for MSMEs? And how is the legal consequences of fintech-based business capital loan services for MSME entrepreneurs. The study used normative legal approach and the data analyzed by descriptive qualitative.          The results of this study indicate that supervision by the OJK of non-bank financial institutions providing fintech-based venture capital lenders for SMEs as a form of legal protection to consumers. It is carried out in the form of preventive and repressive protection. Preventive protection is implemented by enacting OJK Regulation Number 77 / POJK.01 / 2016, OJK Circular Letter Number 18 / SEOJK.02 / 2017 and OJK Regulation Number 1 / POJK.07 / 2013 concerning Consumer Protection in the Financial Services Sector. Repressive protection is by applying sanctions against fintech organizers who commit violations in the form of written warnings and fines; restrictions on business activities; and revocation of permission. The legal consequences arising from fintech-based business capital loan services for SMEs to fintech providers are required to improve standards and meet consumer protection aspects. The legal consequence for MSMEs is the potential for fraud and misuse of consumer data by Fintech service providers.

Impact of introducing e-commerce on small and medium enterprises – a case on logistics provider

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Morsheda Parvin ◽  
Soaib Bin Asimiran ◽  
Ahmad Fauzi Bin Mohd Ayub
Keyword(s):  
Economic Growth ◽  
Design Methodology ◽  
Service Providers ◽  
Small And Medium Enterprises ◽  
Electronic Devices ◽  
Content Type ◽  
The Difference ◽  
Medium Enterprises ◽  
Sustainable Economic Growth ◽  
The Impact

Purpose Small and medium enterprises (SME) significantly alleviate poverty and generate employment to achieve sustainable economic growth. Using electronic devices, e-commerce allows an immediate and advanced communication service to accomplish business transactions. Considering logistics provider as a case, this paper aims to examine the impact of adopting an e-commerce technology on its customers’ and agents’ satisfaction. Design/methodology/approach The authors use the difference in difference methodology to examine these effects and find positive impacts on both customers and service providers. Findings As SMEs are widely considered as the powerhouse of an economy, the authors’ findings suggest that using e-commerce not only makes an SME agent more efficient but also accelerates an SME business transaction, which ultimately helps to achieve sustainable economic growth. Originality/value A few studies are conducted in examining the impact of SME on economy. However, according to the authors’ knowledge, this is the first research that examines the impact of e-commerce on SME.

BRACnet: Journey of Fast Technology

2014 ◽  
Vol 3 (2) ◽  
pp. 157-167 ◽  
Author(s):  
Jashim Uddin Ahmed ◽  
Saad Md. Maroof Hossain ◽  
Mirza M. Ferdous
Keyword(s):  
Business Model ◽  
Service Provider ◽  
Small And Medium Enterprises ◽  
Primary Objective ◽  
Internet Service Provider ◽  
Educational Institutions ◽  
Fibre Optics ◽  
Internet Service ◽  
Medium Enterprises

This case study deals with the organization, business model, challenges and successes of the largest Internet Service Provider (ISP) in Bangladesh. BRACnet is the largest ISP in the country using WiMAX and fibre optics to utilize its licensed spectrum at 3.5 GHz. Based on WiMAX and fibre optics technology, BRACnet serves a diverse client base, including corporations, small and medium enterprises (SMEs) and educational institutions across Bangladesh. To satisfy the connectivity needs of both corporate and individual customers, BRACnet offers a wide variety of service packages to accommodate the needs of its diverse client base. This case study explores the significant corporate and stakeholder aspects of BRACnet and how it is working towards its primary objective that is ‘IT sustainability in Bangladesh’. Finally, the study highlights challenges ahead seeking discussion and solutions.

Developing a Web 2.0 Business Portal to Benefit SMEs, Industry, Local Government, and Consumers

2015 ◽  
Vol 7 (2) ◽  
pp. 52-72
Author(s):  
Darren Bednarski ◽  
Arthur Tatnall
Keyword(s):  
Web 2.0 ◽  
Service Providers ◽  
Small And Medium Enterprises ◽  
Actor Network Theory ◽  
Social Commerce ◽  
International Service ◽  
Internet Users ◽  
Model Combining ◽  
Medium Businesses ◽  
Medium Enterprises

This article presents a research study into the development of a Web 2.0 B2B and B2C horizontal portal from the perspective of Actor-Network Theory, and the benefits for its participants particularly Small and Medium Enterprises. Whilst International service providers such as eBay, Linkedin and Google have revolutionised transactions for both businesses and consumers, this paper focuses on Australian Internet users and the online experience of Consumers and Small and Medium Enterprises, and includes an overview of user levels of computerisation, technology in Australian households and businesses, and e-commerce of Small and Medium Businesses. The research presented here highlights a major factor in proposing the referenced business model combining Web 2.0 tools with traditional online search with the critical factors underpinning its need and success – a subsequent working example is presented. To support this, the article briefly examines user expectations and experiences when engaging in e-commerce and the rise of Web 2.0 and social commerce, in creating a virtual workforce where SMEs are able to compete more effectively against their larger counterparts.

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