scholarly journals A COLLABORATIVE PLATFORM FOR HETEROGENEOUS CSCW SYSTEMS: CASE STUDY OF ACADEMIC APPLICATIONS

2014 ◽  
pp. 105-112
Author(s):  
Rahat Iqbal ◽  
Anne James ◽  
Richard Gatward

A variety of computer based information systems are used to support the activities in an academic environment. These systems are used for conducting lectures, designing and reviewing modules, designing and writing assignments, laboratory work, and computer based assessment. The systems are typically designed from scratch if the existing systems do not meet the requirements. This incurs significant costs, and inconvenience. This paper reports on work concerning the integration of existing computer based systems which is formally known as computer supported cooperative work (CSCW) in order to support every day activities. A framework for CSCW integration is presented. A integrative methodology based on this framework is proposed. An example application scenario involving integration of asynchronous application of our university is discussed.

Author(s):  
Charlotte P. Lee ◽  
Kjeld Schmidt

The study of computing infrastructures has grown significantly due to the rapid proliferation and ubiquity of large-scale IT-based installations. At the same time, recognition has also grown of the usefulness of such studies as a means for understanding computing infrastructures as material complements of practical action. Subsequently the concept of “infrastructure” (or “information infrastructures,” “cyberinfrastructures,” and “infrastructuring”) has gained increasing importance in the area of Computer-Supported Cooperative Work (CSCW) as well as in neighboring areas such as Information Systems research (IS) and Science and Technology Studies (STS). However, as such studies have unfolded, the very concept of “infrastructure” is being applied in different discourses, for different purposes, in myriad different senses. Consequently, the concept of “infrastructure” has become increasingly muddled and needs clarification. The chapter presents a critical investigation of the vicissitudes of the concept of “infrastructure” over the last 35 years.


Author(s):  
Craig E. Kuziemsky

The design and implementation of healthcare information systems (HIS) is problematic as many HIS projects do not achieve the desired outcomes. There exist a number of theories to enhance our ability to successfully develop HIS. Examples of such theories include ‘fit’ and the sociotechnical approach. However, there are few empirical studies that illustrate how to understand and operationalize such theories at the empirical level needed for HIS design. This chapter introduces a practice support framework that bridges the gap between the theoretical and empirical aspects of HIS design by identifying specific process and information practice supports that need to be considered to actively produce fit of an HIS within a healthcare setting. The chapter also provides an empirical case study of how practice support was used to develop a computer based tool in the domain area of palliative care severe pain management.


Author(s):  
Jill Drury ◽  
Jean Scholtz

This chapter describes different means of evaluating the usability and suitability of computer-based inter-organizational information systems (IOISs). It begins with describing why doing so is important yet difficult, and provides an assessment of the advantages and disadvantages of the major types of evaluation. It continues with a case study focusing on determining whether an application provides the necessary insight into other collaborators’ identities, presence, and activities while keeping sensitive information private from a subset of the collaborators. The goal of this chapter is to provide practical guidance to organizations seeking IOISs to help them choose (or develop) an IOIS that best meets their needs.


Author(s):  
Deryn Graham

This case study looks at the creation of a Transnational Framework for e-Learning Technologies. It describes how the original study which aimed to “Develop a Framework for e-Learning” through a given exemplar in a United Kingdom institution, has gone through several iterations. From initially considering e-Tutoring/e-Moderating from a Human-Computer Interaction (HCI) point of view, to the adoption of Blended Learning as a solution to problems revealed by the Framework. Proceeding to evaluate e-Learning in terms of PESTE (Political, Economic, Social, Technical and Environmental) factors, restated here in the form of STEP (Social, Technological, Economical and Political) factors, which led to the realization of major external issues for e-Learning. Most recently, the study evolved to revisit e-Learning from an HCI and Computer-Supported Cooperative Work (CSCW) perspective, by applying a Cooperative Work Framework. The resulting final incarnation, a Transnational Framework for e-Learning, is thus presented.


Author(s):  
Julyeta P.A. Runtuwene ◽  
Irene R.H.T Tangkawarow

<p>Information systems have become important factors in a company, where information systems are useful in providing useful information for the company itself. The information system helps companies implement corporate activities at the beginning of the process until the decision making. In the concept Information system, we know the term of vertical information system, which is another strategy for increasing vertical information capacity. Vertical information system includes the periodic report, written information, and computer-based communications distributed to managers. In this article, discusses the approach in the development of vertical information system which will be preceded by comparison of operational systems, management information systems, and business intelligence systems. We will give explanations about the role in the BI system in an organization, the challenges faced in the implementation of vertical information systems, approaches in vertical information systems, approaches that we choose, and how it implement in  civil servant teachers data in Manado City.</p><p> </p>


2008 ◽  
Vol 23 (3) ◽  
pp. 176-184 ◽  
Author(s):  
Helga Drummond

This paper uses a case study to illustrate and further extend the notion of ‘socially destructive systems’. Baskerville and Land define a destructive information system as either coming apart internally or threatening to take their environment apart. Building upon their insights, this paper suggests that destructive systems emerge from the very attributes that attract organisations to information systems in the first place - a phenomenon encapsulated by the so-called ‘Icarus paradox’. Icarus flew so close to the Sun that his wax wings that had enabled him to fly in the first place melted sending him plunging to his death. The case study of an insurance company shows how a system that increased claims processing productivity in the short run resulted in higher costs and lower customer satisfaction in the long run. The paradox is explained by a disconnect between ‘espoused-theory’ and ‘theory-in-use’. Issues for further research include developing techniques of impact analysis to measure recursive losses arising from ‘destructive systems’ and for gauging the level of complexity at which computer-based automation becomes counterproductive. An important recommendation for practice is that computer-based systems are efficient only to a point. For more complex tasks organisations may need to put more emphasis upon developing people.


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