scholarly journals The effect of destructive leadership on self-efficacy and counterproductive work behaviors: A research on service sector employees in Mersin, Turkey

2021 ◽  
Vol 6 (2) ◽  
pp. 186-206
Author(s):  
Murat Aydinay ◽  
Aysehan Cakici ◽  
A. Celil Cakici
Keyword(s):  
Self Efficacy ◽  
Service Sector ◽  
Leadership Behaviors ◽  
Descriptive Statistics ◽  
Counterproductive Work Behaviors ◽  
Work Behaviors ◽  
Destructive Leadership ◽  
Convenience Sample ◽  
Explanatory Factor Analysis ◽  
Practical Implications

The aim of this study was to find out the effect of destructive leadership on employees’ self-efficacy and counterproductive work behaviors. The data was collected from a convenience sample of 486 service sector employees in Mersin, Turkey. Descriptive statistics, explanatory factor analysis, and regression analysis were conducted to analyze the data. The results showed that lack of competence in leadership, excessive authoritarianism, and favoritism dimensions increased the organization-oriented counterproductive work behaviors while resistance to technology and change dimension decreased these behaviors. In contrast, insensitivity to subordinates had no effect on counterproductive work behaviors. Furthermore, destructive leadership had no effect on employees’ self-efficacy, but self-efficacy affected counterproductive work behaviors. This study provides theoretical and practical implications for understanding the effect of destructive leadership behaviors on the employees’ self-efficacy and counterproductive work behaviors in the context of the service sector.

scholarly journals The Open Door to Prevent Counterproductive Work Behavior: ethical leadership

2019 ◽  
Vol 9 (1, 2 e 3) ◽  
Author(s):  
Halime Göktaş Kulualp ◽  
Cenk Murat Koçoğlu
Keyword(s):  
Ethical Leadership ◽  
Leadership Behaviors ◽  
Negative Impact ◽  
Leadership Behavior ◽  
Counterproductive Work Behavior ◽  
Work Behavior ◽  
Counterproductive Work Behaviors ◽  
Work Behaviors ◽  
Survey Technique ◽  
Business Behavior

The aim of this study is to determine the effect of ethical leadership behavior on counterproductive behaviors. Data were obtained using the survey technique. The sample of the study consists of 252 employees who work in four - and five - star hotels in Istanbul. According to the results of the analysis, it is found that the "abuse" dimension is the most powerful dimension in order to explain counterproductive work behavior. Counterproductive business behavior is negatively affected by ethical leadership behaviors. In addition, ethical leadership has a negative impact on behaviors related to abuse, withdrawal, theft, sabotage, and deviation from production and service, which have counterproductive business behavior dimensions. Keywords: Ethical Leadership. Counterproductive Work Behaviors. Hotel Employees.

When does witnessing patient mistreatment hurt nurses' performance? Gauging the moderation roles of self-concern and other-orientation

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lisa E. Baranik ◽  
Yue Zhu ◽  
Mo Wang ◽  
Wei Zhuang
Keyword(s):  
Job Performance ◽  
Emotional Exhaustion ◽  
Counterproductive Work Behaviors ◽  
Work Behaviors ◽  
Content Type ◽  
The Face ◽  
Prosocial Orientation ◽  
Other Orientation ◽  
Practical Implications ◽  
Experience Emotion

PurposeResearch has found that the effects of directly experiencing mistreatment at work are consistently negative; however, results from studies examining employees' reactions to witnessing mistreatment are less consistent. This study focuses on nurses witnessing patient mistreatment in order to examine how third parties respond when witnessing patients mistreating co-workers. We argue that nurses high on other-orientation are less likely to experience emotion exhaustion in the face of witnessing patient mistreatment, whereas nurses high on self-concern are more likely to experience emotional exhaustion. We further argue that the indirect effect of witnessing patient mistreatment on job performance through emotional exhaustion is moderated by other-orientation and self-concern.Design/methodology/approachWe used data collected at two time points, with six months apart, from 287 nurses working in a hospital. The study tests the hypotheses by using multiple regression analyses.FindingsEmotional exhaustion mediated the relationships between witnessing patient mistreatment and two forms of job performance: patient care behaviors and counterproductive work behaviors. Furthermore, other-orientation moderated these indirect relationships such that the indirect relationships were weaker when other-orientation was high (vs. low). Self-concern did not moderate these relationships.Practical implicationsService and care-oriented businesses may protect their employees from the risk of burnout by promoting prosocial orientation among their patient and customer-facing employees.Originality/valueThis study contributes to the literature by demonstrating the detrimental effects of witnessing patient mistreatment on nurses' performance. It also extends the current understanding of why and when witnessing patient mistreatment is related to performance by demonstrating the joint effects of witnessing patient mistreatment and an individual difference construct, other-orientation on employees' performance.

Passion for Work and Interpersonal Relationships

2019 ◽  
pp. 357-386
Author(s):  
Ide Katrine Birkeland
Keyword(s):  
Romantic Relationships ◽  
Interpersonal Relationships ◽  
Counterproductive Work Behaviors ◽  
Future Research ◽  
Work Behaviors ◽  
Citizenship Behaviors ◽  
The Status ◽  
Practical Implications ◽  
Passion For Work

This chapter focuses on how passion for work influences the interpersonal relationships the employee forms both at work and outside work. It reviews the research and theoretical underpinnings for why passion for work matters for interpersonal relationships. This part particularly describes research on overall relationships, citizenship behaviors, as well as counterproductive work behaviors. It also separates between cognitive, affective, and behavioral manifestations of passion for work. Furthermore, this chapter considers how passion can spill into the relationships employees form outside of work, particularly the romantic relationships. Finally, the status of the research on passion for work and interpersonal relationships is discussed along with some suggestions for future research avenues and practical implications.

Harnessing the drive and passion of employees

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Keyword(s):  
Case Studies ◽  
Self Efficacy ◽  
Service Sector ◽  
Reading Time ◽  
Cutting Edge ◽  
Innovation Performance ◽  
Content Type ◽  
Pertinent Information ◽  
Using Data ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Using data from service sector employees in the UAE, this study demonstrates that employee self-efficacy effort, self-efficacy persistence and growth need strength significantly impacts innovation performance. Originality The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

The Effect of Culture of Honor on Counterproductive Work Behaviors

2005 ◽  
Author(s):  
Kimberly E. O'Brien ◽  
Andrew Michael Biga ◽  
Joseph Vandello
Keyword(s):  
Counterproductive Work Behaviors ◽  
Work Behaviors ◽  
Culture Of Honor

Audit Senior Modeling Fallibility: The Effects of Reduced Error Strain and Enhanced Error-Related Self-Efficacy on Audit Juniors' Responses to Self-Discovered Errors

2019 ◽  
Vol 31 (2) ◽  
pp. 17-30 ◽  
Author(s):  
Craig Emby ◽  
Bin Zhao ◽  
Jost Sieweke
Keyword(s):  
Survey Data ◽  
Self Efficacy ◽  
Direct Relationship ◽  
Positive Association ◽  
Accounting Firms ◽  
Big 4 ◽  
The Relationship ◽  
Practical Implications

ABSTRACT This paper examines the relationship between audit seniors discussing their own experiences with committing and correcting errors (modeling fallibility), and audit juniors' thinking about errors and error communication (openly discussing their own self-discovered errors). The paper investigates the direct relationship between senior modeling fallibility and juniors' responses, and whether the relationship is mediated through error strain and error-related self-efficacy. Survey data from 266 audit juniors from two Big 4 Canadian accounting firms showed a direct positive association between audit senior modeling fallibility and audit juniors' thinking about errors, and error communication. This relationship is positively mediated through error-related self-efficacy. We also found that the relationship is mediated by error strain. However, although audit senior modeling fallibility was associated with reduced error strain, error strain was positively related to both thinking about errors and error communication, contrary to our hypothesis. The paper discusses the theoretical and practical implications of these results.

scholarly journals Risk perception regarding the COVID-19 outbreak among the general population: a comparative Middle East survey

2020 ◽  
Vol 27 (1) ◽  
Author(s):  
Mahmoud Abdel Hameed Shahin ◽  
Rasha Mohammed Hussien
Keyword(s):  
Risk Perception ◽  
General Population ◽  
Self Efficacy ◽  
Risk Perceptions ◽  
Preventive Measures ◽  
Public Awareness ◽  
Cross Sectional ◽  
Convenience Sample ◽  
The Mean ◽  
Novel Coronavirus

Abstract Background People’s perceptions of pandemic-associated risk are key factors contributing to increased public participation in disease preventive measures. The aim of the study was to investigate risk perceptions regarding the coronavirus disease 2019 (COVID-19) outbreak, among the general population. A descriptive, cross-sectional design was used with a convenience sample of 723 participants, recruited from the general population of Saudi Arabia, Egypt, and Jordan. Data collection was performed using a standardized risk perception assessment questionnaire, in April 2020. Results The mean score for the perception of COVID-19 seriousness was significantly higher and the mean scores for the perception of disease susceptibility and extent of anxiety were also higher among Saudi Arabian participants than participants from Egypt and Jordan. Participants from Egypt had significantly lower mean scores for the perception of efficacy and self-efficacy to cope with COVID-19, and significantly lower intention to comply with COVID-19 precautionary measures than the other populations. A significant positive correlation was detected between the perception of COVID-19 seriousness and self-efficacy to handle COVID-19, for the entire sample. The primary reasons reported by participants driving their willingness to perform certain preventive measures against COVID-19 was a feeling of responsibility toward their own health, followed by preventing transmission to other people and the feeling that COVID-19 can be serious. Most of the study sample reported a desire to receive information about COVID-19 treatment, ways to prevent disease contraction, and the incubation period for the novel coronavirus. Also, most of the study sample reported that they prefer receiving COVID-19 updates from national authorities. Conclusions During the COVID-19 pandemic, communications designed to promote the adoption of preventive behaviors should focus on increasing the perception of seriousness, the risk perception, self-efficacy to cope with the COVID-19 pandemic, and the effectiveness of the adopted behavioral measures for reducing risk. Health education programs that are tailored to various sociodemographic categories, to improve public awareness, perceptions, and attitudes, are vital for increasing the adoption of outbreak preventive measures.

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