scholarly journals Article Review: Internship Satisfaction Determinants Among Undergraduates in the Service Industry

2021 ◽  
Vol 11 (1) ◽  
pp. 70
Author(s):  
Syafinaz Ruslan ◽  
Siti Fatimah Mohamad ◽  
Nurul Hanisah Juhari ◽  
Muhammad Shahrim Abdul Karim
Keyword(s):  
Service Industry ◽  
Higher Learning ◽  
Future Research ◽  
Sports Management ◽  
Self Confidence ◽  
Scoping Reviews ◽  
Literature Reviews ◽  
Service Oriented ◽  
Main Determinants ◽  
Learning Institutions

An internship program is integrated into higher learning institutions curriculum. It is aimed to cultivate students ability in applying knowledge from classrooms to practices. Internship satisfaction is identified as one of the focal points to assess the effectiveness of an internship program. Nonetheless, only little studies reviewed the determinants of internship satisfaction, particularly within the service-oriented industry. Thus, the main objective of this study was to review factors that influence internship satisfaction in the service industry, particularly the hospitality industry. Besides, the importance of internship in developing self-competencies among students is also discussed. A number of articles were obtained from two different databases, using keywords related to the topic. The articles were carefully examined, derived from relevant disciplines in the service industry: hospitality and tourism, business, sports management, education, and human resource. Main determinants of the internship satisfaction were clustered into five categories: individual factors, job characteristics, organisational environment, contextual factors, and career potential. Besides, the importance of internship experiences in fostering students self-competencies were discussed, including interpersonal skills, problem-solving, self-confidence, and knowledge about the job market. Findings on this paper are anticipated to extend the literature review on internship research and assist internship stakeholders in structuring a well-rounded internship program. As this paper is only based on traditional literature reviews, it has a limitation in its methodology. Hence, future research is recommended to use a structured methodology such as systematic reviews or scoping reviews.

scholarly journals Women’s Experiences of Safety Apps for Sexualized Violence: A Narrative Scoping Review

2020 ◽  
Author(s):  
Nicole Doria ◽  
Christine Ausman ◽  
Susan Wilson ◽  
Annalisa Consalvo ◽  
Jad Sinno ◽  
...  
Keyword(s):  
Violence Against Women ◽  
Scoping Review ◽  
Future Research ◽  
Women’S Experiences ◽  
Women's Experiences ◽  
Scoping Reviews ◽  
Sexualized Violence ◽  
Literature Reviews ◽  
Qualitative Literature ◽  
A Current

Abstract Background Sexualized violence against women is a significant human rights problem worldwide. Safety apps have the capacity to provide women with resources to prevent or respond to experiences of sexualized violence. The aim of the following study was to review the scope of the literature on women’s experiences of safety apps related to sexualized violence and identify if there is a current gap in this literature. Methods This scoping review employed a systematic methodology guided by the Arksey and O’Malley framework. The search for this scoping review was conducted in January 2020 and four electronic databases were searched: Embase, MEDLINE, PsycINFO, and Scopus. Reference lists of systematic reviews, scoping reviews, and literature reviews that were found through the search of databases were also checked to ensure all relevant studies had been screened. Last, the table of contents for the last five years (2015–2020) were hand searched in four key journals (Journal of Technology in Human Services, Violence Against Women, BMC Public Health, and Health Promotion International) to identify any articles that may have been missed in the database search. Covidence was used to complete the screening. All data that met inclusion criteria was charted, extracted and synthesized. Results Across the four databases searched, a total of 389 studies were identified; 127 duplicates were removed, resulting in 262 studies screened. In total, 6 studies were included from the search of databases and 1 study was included from hand-searching, for a total of 7 included studies. Thematic analysis identified the following themes in the literature, which are summarized narratively: (1) security; (2) accessibility; and (3) knowledge. Recommendations and barriers found in relation to each theme are also presented. Conclusions This review confirms that the qualitative literature on women’s experiences of sexualized violence safety apps is scarce and exposes that a gap in the literature on this topic. The gaps in the literature were identified and implications and recommendations for future research are discussed.

Application of COSO framework in whistle-blowing activities of public higher-learning institutions

2020 ◽  
Vol 62 (2) ◽  
pp. 193-211
Author(s):  
Mohamad Ridhuan Mat Dangi ◽  
Anuar Nawawi ◽  
Ahmad Saiful Azlin Puteh Salin
Keyword(s):  
Internal Control ◽  
Document Analysis ◽  
Internal Controls ◽  
Higher Learning ◽  
Future Research ◽  
Preventive Action ◽  
Self Assessment ◽  
Content Type ◽  
Whistle Blowing ◽  
Learning Institutions

Purpose The purpose of this study is to determine whether higher-learning institutions have sufficient internal controls to manage whistle-blowing or similar means when encountering repetitive complaints requiring similar corrective actions. This study attempts to classify complaints as per categories, criteria and components of the COSO framework using a checklist called self-assessment checklist of internal control kits so that complaint activities can be efficiently and effectively managed. Design/methodology/approach As a case study, one public university in Malaysia was selected, and 740 complaints were examined over a four-year period. Two methods of data collection, namely, document analysis and interviews, were used. Findings This study found no internal controls established to oversee the complaints that were received. Hence, repetitive complaints were received for similar areas and functions over a period. The application of COSO framework on complaints and whistle-blowing activities, however, led to more organised and visible problems; therefore, effective corrective and preventive action may be conducted. Research limitations/implications This study was conducted on only one organisation with several series of interviews and limited period of document analysis because of privacy and confidentiality of the information. Future research should collect and analyze data from a higher number of organisations with more respondents for interviews and a longer period for document analysis to obtain more accurate results. Practical implications This study provides further evidence on the suitability of COSO framework for different types of organisations, either public or private, and has been successfully adopted globally. It is effective not only to manage the operation and financial matters but also to manage complaints and whistle-blowing activities in organisations. Originality/value This study is original because it focuses on the current practices of internal control in government entities, particularly for organisations that operate as higher-learning institutions, which is scarce in the literature. In addition, this study analysed the drawbacks of internal control systems, especially in dealing with whistle-blower reports and complaints by referring to the list of complaints made by their stakeholders.

Destination selection for education tourism

2017 ◽  
Vol 8 (3) ◽  
pp. 373-392 ◽  
Author(s):  
Muhammad Sabbir Rahman ◽  
Aahad M. Osman-Gani ◽  
Murali Raman
Keyword(s):  
International Students ◽  
Service Quality ◽  
Sample Size ◽  
Higher Learning ◽  
Future Research ◽  
Content Type ◽  
Selection For ◽  
Destination Selection ◽  
Learning Institutions ◽  
Selection Of

Purpose The purpose of this research is to empirically examine the critical factors that are influencing international students’ perception in the selection of a destination for education tourism. Design/methodology/approach This research seeks to develop a comprehensive framework embedded with service quality, destination image and spirituality behavior. The data were collected by administering a self-administered questionnaire to a sample of 220 respondents who were studying at the universities in Peninsular Malaysia. The constructs and items used in the questionnaire were adapted from the literature review. This research applied confirmatory factor analysis and structural equation modeling to test the proposed hypotheses. Findings The outcome of this research indicated that there is a substantial relationship between service quality and the choice of a destination for education tourism. This research also explored that destination brand image significantly relates to the selection of a destination for education, tourism when the destination loyalty variable plays a strong mediation role. Interestingly, the direct relationship between spirituality behavior and selection of destination was not significant. On the other hand, a significant relationship was discovered between spirituality behavior and choice of destination when the tourists’ intention plays as a mediating function. Research limitations/implications First, the limitation is in the scope of this study, as only five constructs were examined. Future research may include other types of variables in exploring the antecedents of destination selection for education tourism. Second, the sample size was only 220 and respondents were restricted to only a few universities. Future research should be done on a bigger sample size and on more diverse sample. Practical implications Managers of the respective higher learning institutions need to focus on tourists’ satisfaction by providing a memorable experience. International students who have satisfactory experience with the respective higher learning institutions will spread a positive word of mouth about the destinations to other prospective foreign students. Today, tourists have a strong urge to see the spiritual side of their liveliness. Policymakers need to offer services with the comportment of the spiritual settings in their respective educational environment to extend the spiritual experience toward international students. Social implications There is a need for more research on how to build a comprehensive model for selection of a destination in educational tourism. The results of this empirical research are of particular significance to policymakers, as it better informs them as to how best to use the antecedents in designing the destination choice for education tourism to establish it as more practical regardless of the diverse spiritual beliefs. Originality/value This research is one of the initial attempts on part of the researchers in Malaysian education tourism context where spirituality has been taken into consideration.

scholarly journals Research on the New Model of Aerobics Physical Education under the Background of Artificial Intelligence Era

2021 ◽  
Vol 2021 ◽  
pp. 1-7
Author(s):  
Yi Liu
Keyword(s):  
Artificial Intelligence ◽  
Health Status ◽  
Physical Education ◽  
University Students ◽  
Higher Learning ◽  
Future Research ◽  
New Model ◽  
Continual Improvement ◽  
College And University ◽  
Learning Institutions

This study aims to investigate and analyze the use of a new model of teaching physical education in higher learning institutions. Most traditional methods entail the instructor-based approach, which might not be appropriate to derive all the benefits and restore sanity in college and university students’ health status. A new model is thus imminent that will be able to place the student at the center of the entire activity. Self-motivation is the most critical intrapersonal skill needed to ensure continual improvement. Developing a model that will oversee the development of self-motivation is thus essential. In this study, future research was conducted based on the previous literature on the best model for PE. The acquired data were then presented graphically, discussions were derived, and conclusions were ensued.

scholarly journals Learning Management Systems Adoption Conundrums; Technological and Pedagogical Dilemmas that arise for Higher Education

2017 ◽  
Vol 4 (2) ◽  
pp. 124 ◽  
Author(s):  
Terrill Reid McLain
Keyword(s):  
Higher Education ◽  
Learning Management Systems ◽  
Higher Learning ◽  
Online Discussions ◽  
Management Systems ◽  
Future Research ◽  
Successful Implementation ◽  
Continued Use ◽  
Learning Management ◽  
Learning Institutions

Technology is used in many higher learning institutions for a multitude of reasons including distributing learning materials, organizing group projects, calculating grades, facilitating online discussions, turning in homework, creating class content, etc. When these separate technologies merge in one place, it is called a Learning Management System (LMS).  Implementing an LMS in Higher Education can enhance a learning environment and assist in deploying pedagogy in a positive and efficient way while engaging students.  However, there are dilemmas that arise that can hinder the solution that the technology seeks to solve. This paper discusses the divides created by the pedagogical and technological interests of LMS adoption in higher education and outlines future research needed for more successful implementation and subsequent continued use. In a sea of options, the solutions that are strongest include individual customization flexibility and have strong peer support; these are the ones that seem to last.

scholarly journals Awareness of occupational hazards in learning organizations

2019 ◽  
Vol 68 (1/2) ◽  
pp. 17-32 ◽  
Author(s):  
Muhammad Sabbir Rahman ◽  
Mahafuz Mannan ◽  
Md. Afnan Hossain ◽  
AAhad M. Osman Gani
Keyword(s):  
Structural Equation ◽  
The Body ◽  
Higher Learning ◽  
Mediating Effect ◽  
Three Dimensions ◽  
Equation Modeling ◽  
Future Research ◽  
Occupational Hazards ◽  
Content Type ◽  
Learning Institutions

PurposeThe purpose of this research is to investigate the significant antecedents that influence students’ awareness of occupational hazards (AOHs) in their respective institutions. The researchers proposed a theoretical model consisting of three dimensions: knowledge sharing behavior (KSB), sense of spirituality (SS) and awareness of occupational hazards (AOHs).Design/methodology/approachThis study targets students of different public and private higher learning institutions in Bangladesh with a total of 260 respondents, utilizing a survey questionnaire as the data collection instrument to test the proposed conceptual model. The structural equation modeling approach was used to test the proposed model.FindingsThe results show that SS has a mediating effect on KSB and AOHs at higher learning institutions.Originality/valueThe study contributes for first time to the theoretical novelty of the body of the existing literature in the domains of students’ KSB, SS and AOHs. The study also provides insight on future research directions by helping in identifying gaps in literature in this field and higher learning institutions in Bangladesh.

Locus of Control, Safety Attitudes and Involvement in Hazardous Events in Indian Army Aviators

2013 ◽  
Vol 3 (1) ◽  
pp. 9-18 ◽  
Author(s):  
Catherine Joseph ◽  
Suhasini Reddy ◽  
Kanwal Kashore Sharma
Keyword(s):  
Locus Of Control ◽  
Future Research ◽  
Research Needs ◽  
Negative Attitudes ◽  
Human Errors ◽  
Safety Attitudes ◽  
Positive Correlation ◽  
Self Confidence

Locus of control (LOC), safety attitudes, and involvement in hazardous events were studied in 205 Indian Army aviators using a questionnaire-based method. A positive correlation was found between external LOC and involvement in hazardous events. Higher impulsivity and anxiety, and decreased self-confidence, safety orientation, and denial were associated with a greater number of hazardous events. Higher external LOC was associated with higher impulsivity, anxiety, and weather anxiety and with lower self-confidence, safety orientation, and denial. Internal LOC was associated with increased self-confidence, safety orientation, and denial. Hazardous events and self-confidence were higher in those involved in accidents than those not involved in accidents. Future research needs to address whether training can effectively modify LOC and negative attitudes, and whether this would cause a reduction in, and better management of, human errors.

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