scholarly journals Ranking of the Determinants Affecting Students’ Attitude of a Higher Education Institution: Application of AHP

2015 ◽  
Vol 5 (2) ◽  
pp. 1
Author(s):  
Shahriyar Anam ◽  
Mahbubul Haque ◽  
Sarwar Chowdhury
Keyword(s):  
Higher Education ◽  
Business School ◽  
Education Institution ◽  
Private University ◽  
Future Research ◽  
Teaching Staff ◽  
Analytic Hierarchy ◽  
Policy Makers ◽  
Expert Choice ◽  
Hierarchy Process

With the higher education landscape getting increasingly competitive, the role of marketing has come to the surface. The current study is conducted to prioritise the determinants affecting the attitude of the students pursuing their studies in a particular business school at a private university of Bangladesh. Five criteria are considered in this regard where Analytic Hierarchy Process (AHP) is applied to rank the chosen criteria. The results derived through Expert Choice software version 11.0 indicate that promotional activities are ranked first having a weight of about 52%; this is followed by the quality of teaching staff with around 22%. The other two criteria ‘Service provided by the business school’ and ‘Campus facilities’ are ranked third and fourth with about 12% and 11%, respectively. Co-curricular activities turn out to be of least importance having a weight of 3.4% only. Based on the results, a few marketing strategies are recommended for the policy makers to consider as they cope with the pressure of heightened competition in the market. Suggestions for some avenues of future research are also put forward.    

scholarly journals An Empirical Investigation into Physician Preferences in Drug Prescription: An Integrated Methodology of AHP and QFD

2016 ◽  
Vol 8 (5) ◽  
pp. 81
Author(s):  
Farzana Elahi ◽  
Shamsad Ahmed ◽  
Mahbubul Haque ◽  
Nazreen Chowdhury
Keyword(s):  
Quality Function Deployment ◽  
Drug Prescription ◽  
Future Research ◽  
Relationship Matrix ◽  
Analytic Hierarchy ◽  
Expert Choice ◽  
Integrated Methodology ◽  
Hierarchy Process ◽  
The Relationship

<p class="Default">In order to sustain in a competitive market like pharmaceutical in Bangladesh, it is important to get an insight into physicians’ preferences in prescribing the drugs. The aim of this work is to investigate and address the physician requirements through an integrated methodology of Analytic Hierarchy Process (AHP) and Quality Function Deployment (QFD). In this research, an expert panel has been interviewed to recognize the criteria affecting physicians’ decisions. The results from AHP derived through Expert Choice software demonstrate that from the viewpoint of physicians, out of the five criteria, quality of product offering is ranked highest in prescribing the drugs followed by the reputation of the company, relationship enjoyed with the company, etc. As for the technical aspects, derived from the relationship matrix of AHP and QFD, out of the sixteen, brand image is ranked first followed by the quality of raw and packaging materials, skilled production personnel etc. The contribution of this research is expected to enable the managers in the pharmaceutical companies to recognize the factors that influence physicians in prescribing drugs for the patients and help them find out challenging items with preeminent alternatives. Few suggestions for future research are also put forward. <strong></strong></p>

scholarly journals THE IMPORTANCE AND CHALLENGES OF OUTCOME-BASED EDUCATION – A CASE STUDY IN A PRIVATE HIGHER EDUCATION INSTITUTION

2020 ◽  
Vol 17 (Number 2) ◽  
pp. 253-278
Author(s):  
Poi Hun Sun ◽  
Sek Yan Lee
Keyword(s):  
Higher Education ◽  
Business School ◽  
Education Institution ◽  
Private Higher Education ◽  
Higher Education Institution ◽  
Policy Makers ◽  
Continuous Quality ◽  
Outcome Based Education

Purpose – Given the importance of quality assurance and enhancement of curriculum in a higher education institution, it is vital to have a systematic process to measure students’ performance objectively and effectively for continuous improvement in the programme/curriculum. The purpose of this study is to analyse the process of setting up an Outcome-Based Education (OBE) system in a business school of a private higher education institution in Malaysia. The importance and challenges of the OBE system are discussed, while some recommendations for common issues are suggested. Methodology – Document analyses and observations were conducted on ten undergraduate programmes in the business school of a private higher education institution, from 2015 to 2019. These mechanisms are to assess and discuss the processes needed in implementing OBE; while the importance and challenges of having an OBE system in the business school are included. Findings – To have a smooth-running process of implementing an OBE system, proper planning needs to be in place. Data from the OBE system and its utilisation are essential to ensure continuous quality improvement to the curriculum and to give assurance to relevant stakeholders about the quality of graduates. There are several steps that are discussed in this paper to give pointers and guidance to other education institutions in setting up of the OBE process. However, it is undeniable that investment of time and effort is needed to ensure the smooth-running of the OBE establishment and maintenance. Significance – This study is essential to provide a guideline to relevant parties in setting up an OBE system in education institutions. An OBE system is needed to measure students’ performance objectively and effectively while enriching students’ learning experiences. This study will give pointers to the management of the education institution, policy makers, accrediting bodies and academics on implementing an OBE system in the education institutions.

The Correlation between Servqual Dimensions and Student Satisfaction

2021 ◽  
Vol 7 (2) ◽  
pp. 7
Author(s):  
Nur Zihan Abd Rashid ◽  
Tuan Nur Athirah Nabilah Tuan Ismail ◽  
Bibianah Thomas
Keyword(s):  
Higher Education ◽  
Service Quality ◽  
Student Satisfaction ◽  
Learning Experience ◽  
Sampling Technique ◽  
Education Institution ◽  
Primary Objective ◽  
Future Research ◽  
Higher Education Institution ◽  
New Findings

Service quality is a very crucial element in ensuring the competitiveness of various institutions. By having a good service quality, the reputation of the organization will enhance and thus become their added competitive advantage. In higher education institution, service quality is important to ensure the students whom are their primary stakeholders are able to have a good learning experience in which will then influence their satisfaction. The primary objective of this paper is to analyze the correlation between five elements in SERVQUAL dimensions (tangibility, reliability, responsiveness, assurance, empathy) and the student satisfaction. The questionnaires were distributed among the students in various faculties in UiTM Sabah by using convenience sampling technique and 250 questionnaires were managed to be collected for analysis. Overall, the result shows that the students are satisfied with service quality in UiTM Sabah. Specifically, all five SERVQUAL dimensions correlate with student satisfaction. Reliability, responsiveness and empathy dimensions have strong correlation with student satisfaction. Meanwhile, both tangibility and assurance have moderate correlation with student satisfaction. This study is hoped to contribute towards the new knowledge in the field of service quality especially in higher education institutions Future research is also proposed at the final section of this study to discover new findings from different perspectives of service quality. Keywords: servqual; students’ satisfaction; service quality; higher education institution; service delivery.

PENENTUAN PRIORITAS INFRASTRUKTUR JALAN DENGAN METODE ANALYTIC HIERARCHY PROCESS (AHP) EXPERT CHOICE STUDI KASUS: JALAN RAYA DEMAK-GODONG

2020 ◽  
Vol 19 (2) ◽  
pp. 132-141
Author(s):  
Uppit Yuliani
Keyword(s):  
Analytic Hierarchy Process ◽  
Analytic Hierarchy ◽  
Expert Choice ◽  
Hierarchy Process

Proses penentuan proyek jalan pada pembangunan infrastruktur jalan, disusun berdasarkan skala kebutuhan dan kemendesakan seperti yang ada dalam Daftar Usulan Rencana Proyek (DURP). Pada penerapannya di lapangan ditemukan perbedaan antara DURP dengan rencana proyek yang telah disetujui seperti pada Daftar Isian Proyek (DIP). Studi penelitian menggunakan kasus jalan raya Demak – Godong Jawa Tengah yang dibangun oleh Dinas Bina Marga. Pendekatan ilmiah perlu dilakukan sebagai bahan untuk memutuskan penanganan proyek jalan sehingga dapat mengurangi unsur subyektivitas para pembuat kebijakan. Metode ilmiah yang digunakan adalah metode Analytic Hierarchy Process (AHP), metode yang cukup dikenal dan banyak digunakan dalam pengambilan keputusan dan manajemen. Melalui studi ini dapat dibuktikan bahwa metode AHP cukup handal dalam membantu para pembuat kebijakan dalam proses pengambilan keputusan yang obyektif. Metode AHP yang digunakan adalah Expert Choice untuk menentukan manakah prioritas jalan yang tepat, apakah beton atau aspal melihat dari beberapa faktor seperti daya tahan konstruksi serta dari segi penilaian kualitatif berupa perbandingan tingkat kenyamanan, dampak lingkungan, dampak sosial, ketersediaan bahan & peralatan dilokasi, serta metode & teknologi pelaksanaan. Dari hasil penelitian dapat diketahui faktor teknis yang mempunyai bobot tertinggi adalah faktor daya tahan terhadap cuaca sebagai prioritas dengan nilai 0,493, faktor non teknis yang mempunyai bobot tertinggi adalah faktor ketersediaan sumber daya dengan nilai prioritas 0,298 terhadap cuaca, 0,356 terhadap pergerakan tanah dan 0,363 terhadap perubahan lalu lintas. Konstruksi jalan beton unggul pada empat faktor yaitu daya tahan terhadap cuaca, daya tahan terhadap pergerakan tanah, daya tahan terhadap lalu lintas dan jangka waktu perawatan dengan tingkat keunggulan rata-rata enam kali dibanding konstruksi aspal. Keunggulan konstruksi aspal terdapat pada faktor-faktor kenyamanan permukaan jalan, kemudahan pelaksanaan pembangunan, ketersediaan sumber daya dan teknologi serta biaya dengan yang perbandingan keunggulannya dengan konstruksi beton adalah rata-rata empat kali. Dari berbagai aspek tersebut menunjukkan jalan beton rata-rata lebih unggul dibanding dengan jalan aspal.

scholarly journals Evaluation of musculoskeletal symptoms and of work ability in a higher education institution

2015 ◽  
Vol 28 (2) ◽  
pp. 297-306
Author(s):  
Denise Hollanda Iunes ◽  
Melissa Louyse Duarte ◽  
Leticia do Vale Pereira ◽  
Murilo César do Nascimento ◽  
Valdeci Carlos Dionisio
Keyword(s):  
Higher Education ◽  
Work Ability ◽  
Functional Disability ◽  
Education Institution ◽  
Musculoskeletal Symptoms ◽  
Teaching Staff ◽  
Work Ability Index ◽  
Staff Members ◽  
Work Related ◽  
Object Of Study

Introduction Work-related musculoskeletal disorders (WMSDs) represent a significant object of study for the field of occupational health, as they can lead to absenteeism, compensation costs and different levels of functional disability. Nonetheless, there are few studies assessing WMSDs in public higher education institutions. Objective The present study aimed to investigate, describe and correlate musculoskeletal symptoms and work ability of staff members of the Federal University of Alfenas (Unifal-MG), in the state of Minas Gerais, Brazil. Materials and methods A descriptive and correlational study was conducted with 213 professors, 188 administrative technicians and 124 outsourced staff members using two self-administered questionnaires: the Work Ability Index (WAI) and the Nordic Musculoskeletal Questionnaire (NMQ). Results Most of the teaching staff presented good work ability 47.9% (n = 102). Among administrative technicians and outsourced staff, on the other hand, excellent work ability predominated, with 43.6% (n = 82 technicians) and 51.61% (n = 68 outsourced). The most affected region among professors and administrative staff was the neck/cervical area 36.15% (n = 77 professors); and 28.19% (n = 53 technicians). Among outsourced staff, the lower back was reported as the main source of pain, with 23.28% (n = 29). Conclusions The presence of pain interfered in the work ability of workers regardless of the affected region. Having another occupation outside the institution did not influence pain of self-assessed staff members. The work ability of Unifal-MG staff was classified as good or excellent; thus, we recommend preventive work for this population, directed at the physical and mental aspects of work activities in order to maintain or improve such rates.

scholarly journals Going Behind the Scenes at Teacher Colleges: Online Student Knowledge Sharing through Social Network Technologies

10.28945/3863 ◽  
2017 ◽  
Vol 13 ◽  
pp. 167-184 ◽  
Author(s):  
Smadar Bar-Tal ◽  
Christa S. C. Asterhan
Keyword(s):  
Higher Education ◽  
Social Network ◽  
Adult Students ◽  
Knowledge Sharing ◽  
Peer To Peer ◽  
Future Research ◽  
Teaching Staff ◽  
Central Feature ◽  
College Life ◽  
Teacher Colleges

Aim/Purpose: The present study aims to describe existing peer-to-peer, social network-based sharing practices among adult students in teacher colleges. Background: Ubiquitous social network sites open up a wide array of possibilities for peer-to-peer information and knowledge sharing. College instructors are often unaware of such practices that happen behind the scenes. Methodology: An interpretative, qualitative research methodology was used. Thirty-seven Israeli students at a teacher college in Israel participated in either focus group discussions of (N = 29) or in-depth interviews (N = 8). Contribution: Whereas knowledge sharing has been a main focus of research in organizational and information sciences, its relevance to educational settings has thus far been underscored. Recent research shows that peer–to-peer knowledge sharing is wide-spread among teenage students. The current study extends that work to an adult student population. Findings: The findings show that knowledge sharing of this type is a common and even central feature of students’ college life and study behavior. It takes place through a variety of small and larger social network-based peer groups of different formations, including mostly college students but at time also practicing, experienced teachers. Sharing groups are formed on the spot for short term purposes or are stable, continuous over longer time periods. The contents shared are predominantly lesson summaries, material for exams, reading summaries, and lesson plans. They are used immediately or stored for future use, as students have access to vast data bases of stored materials that have been compiled throughout the years by students of previous cohorts. Teacher students mentioned a range of reasons for sharing, and overall regard it very positive. However, some downsides were also acknowledged (i.e., superficial learning, exclusion, attentional overload, and interruptions). Recommendations for Practitioners: College faculty and teaching staff should be cognizant and informed about these widespread peer-based knowledge sharing practices and consider whether perhaps changes in teaching formats and task assignments are required as a result. Future Research: Future research should extend this work to other higher education settings, cultures and countries, and should map the perceptions of higher education teaching staff about peer-to-peer, online knowledge sharing.

scholarly journals Current state of educational services provision to future masters of educational institution management

2020 ◽  
Vol 2020 (2 (131)) ◽  
pp. 179-187
Author(s):  
Olha Yeromenko
Keyword(s):  
Higher Education ◽  
Graduate Students ◽  
Higher Education Institutions ◽  
Educational Institution ◽  
Education Institution ◽  
Educational Process ◽  
Educational Services ◽  
Teaching Staff ◽  
Flexible System

The article raises the topical issue of training competitive professionals capable of working under modern market conditions. The transition to market relations changes the education policy and the system of educational services provision. The professional destiny of a future manager and the success rate of an educational institution depend on the quality of providing educational services to graduate students specialised in educational institution management. The purpose of the article is to analyse the results of a survey of graduate students aimed at determining the status of educational services given within the specialty 073 "Management" (specialization "Educational Institution Management") in various higher education institutions of Ukraine. Monitoring the state of the educational services provided to graduate students majoring in educational institution management has been carried out on the basis of general scientific and empirical cognition methods: comprehensive study of quality training of master-course students, observation, survey in the form of questionnaires, analysis of graduate students’ responses, analogy. The criteria enabling graduate students to assess the quality of educational services provided by higher education institutions have been defined: the fundamental nature of training; level of knowledge and experience of teaching staff; organization of the educational process; culture and communication level of teachers; reaction of teachers and administration of higher education institution to further demands of graduate students, etc. On the basis of the analysis and generalisation of the processed material, the basic demands of master-course students majoring in educational institution management for increase in the level of educational services have been defined: decrease in theorising of educational material; practice orientation; increase in the use of interactive teaching methods by teachers; expansion of the list of optional courses; increase in opportunities for individual counselling at a convenient time; involvement of leading specialists, experts, experienced educational institution managers in teaching; improvement of facilities and resources of an institution; increase in the level of additional educational services provision in higher education institutions. According to the results of the study, it has been concluded that it is necessary to establish a flexible system of training master-course students majoring in educational institution management.

Determinant Factors of Trade Industry Performance in Indonesia: AHP Approach

2017 ◽  
Vol 2 (2) ◽  
pp. 01-08
Author(s):  
Malik Cahyadin ◽  
Sutomo Sutomo ◽  
Lely Ratwianingsih
Keyword(s):  
Business Performance ◽  
Jel Classification ◽  
Primary Data ◽  
Analytic Hierarchy ◽  
Policy Makers ◽  
Determinant Factors ◽  
Traditional Markets ◽  
Industry Performance ◽  
Business Efficiency ◽  
Hierarchy Process

Objective - This research analyses determinant factors and priority factors of trade industry performance based on 15 industries in Indonesia. Today, trade industry tends to develop well in Indonesia. It covers exporters, importers, modern markets (hypermarket and minimarket), and traditional markets. Methodology/Technique - This research uses Analytic Hierarchy Process (AHP) to analyse primary data on factors of trade industry performance. Findings - Research results indicate that there are seven factors on trade industry performance. These are NF (AHP score: 0.37), ICT (0.19), BIT (0.10), BR (0.10), BP (0.09), DC (0.08), and BE (0.07). It means that number of firm becomes the first factor while business efficiency becomes the last factor that drives business performance. Novelty - This finding can be used by trade industry associations and policy makers to manage and regulate firms involved in commerce. In addition, governments can support ICT development to improve trade industry performance. Type of Paper: Empirical Keywords: Determinant Factor; Trade Industry; Business Performance; AHP. JEL Classification: L11, L25.

Blending Technology-Centric Strategies for Faculty Development in Higher Education

2017 ◽  
pp. 90-107
Author(s):  
Ute S. Lahaie ◽  
Jacqueline M. Mumford
Keyword(s):  
Higher Education ◽  
United States ◽  
New Technology ◽  
Education Institution ◽  
The United States ◽  
Faculty Members ◽  
Future Research ◽  
Learning Technology ◽  
Pedagogical Approaches

Many universities in the United States are working to incorporate innovative 21st century skills, new active learning pedagogical approaches, and technology. Creating new physical and virtual spaces requires agile faculty professional for technology-centric experiences. Designing and offering meaningful professional development to faculty members in new virtual and physical learning technology-centric environments is a challenge. This case study explores the journey of one higher education institution in the Midwest as they implemented new technology-centric strategies, initiatives, and support. Data from faculty participants indicate the program's success and establish an agenda for future research.

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