scholarly journals Assessment of the impact of Smartphone Technology on Tour Guide Performance in Kenya

2019 ◽  
Vol 7 (2) ◽  
pp. 30 ◽  
Author(s):  
Kabii Francis ◽  
John K. M. Wandaka ◽  
Naghea Jilo

Several studies have been conducted to examine the influence of technology on the travel and tourism industry. However, there exists limited literature on the adaptation and usage of Smartphone technology by Kenyan tour guides, a gap this study sought to address. The objective of the study was to examine the effect of Information Communication Technology (ICT) on tour guiding performance in Kenya, investigate the effect of smartphone usage on the guides’ performance and finally, explore the possibility of adoption smart guiding techniques by Kenya’s tour guides. The study used descriptive methods and target practicing tour guides as the respondents. The data collected was analyzed using the Pearson’s Chi-square test of independence. The findings indicated Smartphone technology positively influenced guides, performance (χ2=65.025;df 2; P<0.05).The study concluded that smartphone and information communication technology have significantly influenced guides performance and hence recommend to the government and other stakeholders to invest more in infrastructure that supports smart destinations, which offer interactive pre-tour services, during the tour and post-tour experiences. Innovation on applications that support real-time interaction with attractions, accommodation and financial institutions is recommended.

2021 ◽  
Vol 13 (3) ◽  
pp. 1147
Author(s):  
Xueyao Zhang ◽  
Hong Chen

This study was conducted to promote the construction of China’s ecological civilization; to reduce harm to the environment; to quantify the performance of agricultural green development (GD); and to truly achieve green, sustainable, and healthy agricultural development. From the perspectives of resources and the environment, first, information communication technology and the panel space measurement (PSM) model were adopted to analyze relevant indicator data from 2000 to 2019 in China’s 30 provinces. Second, China’s agriculture was measured to explore the overall characteristics, temporal changes, and regional differences of agricultural development. A panel data measurement model was constructed using the generalized least squares method, and the main factors affecting performance development were analyzed, which were verified by giving examples. Third, the governance countermeasures and improvement directors were proposed for agricultural GD in China. It is found that the driving force of performance of agricultural GD in China mainly depends on technological progress and that technological efficiency determines the speed of agricultural development. The regional differences in performance of agricultural GD are obvious in China. The growth in the performance of agricultural GD in the eastern region is much higher than that of the central, western, and northeast regions. In addition, the results show that the performance of agricultural GD is extremely positively correlated with the agricultural economic level, fiscal support for agriculture policy, and the industrialization process and that it is extremely negatively correlated with the level of opening-up, adjustment of agricultural structure, and the environmental regulatory capability of the government. As a result, this study can provide some ideas for the realization of agriculture GD in China.


This study examines the problem of the impact of Covid-19 on the Tourism Industry in the New Normal Era, which is a previously unusual or unfamiliar situation which is then made into a standard of habit or expectation. This research is expected to be able to further explain the impact of Pandemic Covid-19 on the tourism industry which must recover immediately from the slump in Post Covid-19 or in the New Normal Era, able to explain where the tourism industry is going, how governance and how the tourism industry will be able to adapt with the dramatic restructuring of the economic and social order in business and society. The method in this research is a qualitative method with case studies to describe the complete picture of the events under study. Data obtained from various sources, documents, and other written data. The findings of this study explain that all components of the tourism industry both government, hospitality, travel businesses, tourism objects and various other supporting institutions as a whole must be able to have protocols as a standard that must be adhered to in providing services and services in all sectors of the tourism industry. Meanwhile the governance of the tourism industry must be able to optimize marketing strategies by making full use of the various advantages of information communication technology that will be very dominant in all sectors of activity which will thus be able to adapt to various global economic and business restructuring.


2015 ◽  
Vol 12 (2) ◽  
pp. 399-407
Author(s):  
Zitsile Zamantungwa Khumalo ◽  
Itumeleng Pleasure Mongale

This paper investigates the impact of Information Communication Technology on economic growth in South Africa. The study intends to establish correlation in a developing country such as South Africa where the existence of such a relationship has not been distinctly determined. The model is estimated by using the cointegration and causality analysis and the interrelationships among the variables will be captured by employing the Johansen Cointegration method. The Generalized Impulse Response Function is also introduced to further explore the dynamic relationship among the variables. The results exhibit the incidence of a positive association between Information Communication Technology and economic growth


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