scholarly journals Factors Hindering Quality Performance in Construction Projects: An Empirical Study

2021 ◽  
Vol 13 (2) ◽  
pp. 70
Author(s):  
Raw A Hijazi

Construction industry is crucial for the economy of any country. Learning from failure is important to reach effective quality performance in construction projects. This will, in turn, contribute to the development of the construction industry and the country as a whole. Although quality is an important criterion in the project management success, but it receives less attention than cost and time in project management literature. Moreover, critical success factors (CSFs) are identified more often than critical failure factors (CFFs) in construction literature. Hence, there is still a lack of attention on critical failure factors affecting quality performance in construction projects. Construction industry is full of uncertainties, especially in the current era of COVID-19 Pandemic. This adds to the necessity of studying critical failure factors in construction industry. This study aims to identify the critical factors that have adverse effect on quality performance in construction projects, address their relative importance, and suggest ways to attain good quality performance in construction projects. Based on literature review, an initial list of failure attributes of quality performance in construction projects was prepared. Then it was refined based on suggestions from experienced professionals in the construction industry in the Jordanian context. A questionnaire was distributed to experts in the construction industry. The responses were analyzed using Statistical Package for the Social Sciences (SPSS). The analyses used here are factor analysis and tests of its appropriateness. Using these analyses, the most critical factors that impede quality performance in construction were identified and ranked. The study revealed that the most influencing failure factors are the managerial factor, the culture and environment factor, and the contractor factor.

Author(s):  
Hock Seng Raymond Yip ◽  
Herman Shah Anuar

In the area of the construction sector, the primary concern is economic growth. There are many issues and challenges associated with it. The growth and rapid development of this industry put their players, mainly the construction firms feeling the heat by competing with each other. The main challenge is the completion period for a particular project. This study was done in Manila, Philippines, where Design and Build (D&B) method has gained much interest and considered very important today. The rise of new innovative systems saw the emergence of new factors in the construction industry that will become future adoption. This study focuses on factors affecting the successful completion period of the construction industry, whereby it is very crucial for the country's economic and market development. A quantitative research methodology was applied in this study. A total of 967 survey questionnaires sent out, and only 396 respondents fit to be analysed. Respondents involved were contractors, consultants, and developers. It was learned that critical success factors in project management play significant roles in driving projects to examine the determinants of success completion time of Design & Build construction projects. Findings from this study shall be used by the authority in drafting a policy guideline for future construction development. It is hoped that this study provides a better understanding of construction challenges for future undertaking.


2018 ◽  
Vol 4 ◽  
pp. 105-109
Author(s):  
Raju Thapa ◽  
Santosh Kumar Shrestha

The delay in the construction industry is a global phenomenon and the construction industry in Nepal can!t be the exception. To deliver the project product on time, within the budget, of quality in the safest manner is the goal of project management. Even potentially good projects are failing because of the weak project management performance in Nepalese construction projects. Due to the lack of research based findings in these areas, the new project managers are facing problems about in which areas they need to focus for successful delivery of the project. The purpose of this research is to find out the critical success  factors  of  project management  that  help  the  project  parties  reach  their  goal  as  planned  in Nepalese  hydropower projects. In this study, general success factors of project management were collected from various literatures and the pilot survey, rank them based on relative importance index (RII), and found top seven success factors as critical success factor. Based on the 85 responses from project managers and experts working in hydropower projects in the first stage study, top seven  success  factors  of  project  management  were  Effective  communication  between  project  team  members  (S1),  Job satisfaction  of  project  team  members  (S2),  Timely  decision  by  client  (S3),  Competence  of  the  project  manager  (S4), Effective coordination between stakeholders, public institutions (S5), Competence of the project team members (S6), Proper and timely supervision (S7).  


2013 ◽  
Vol 17 (1) ◽  
pp. 21-31 ◽  
Author(s):  
Neringa Gudienė ◽  
Audrius Banaitis ◽  
Nerija Banaitienė

This paper aims to identify a comprehensive list of critical success factors for construction projects in Lithuania. Based on the available literature review, this paper identified 71 success factors under 7 broad groups. Based on the survey results, ten factors including project manager competence, project management team members' competence, project manager coordinating skills, client clear and precise goals/objectives, project value, project management team members' relevant past experience, project manager organising skills, project manager effective and timely conflict resolution, client ability to make timely decision, and project manager experience were determined as the most important success factors for construction projects. These critical success factors are of great significance both to researchers and industry practitioners.


2011 ◽  
Vol 1 (4) ◽  
pp. 20-32 ◽  
Author(s):  
Riyad Eid ◽  
Raja Yahya Al Sharief ◽  
Laila Hussein

Online branding has become a crucial part of companies’ activity since the mid-90s, when internet expansion began. As internet activity starts playing bigger and greater roles in sales and marketing communications, online branding becomes more important. However, the challenge for organisations today is to advance their online business activities. To address this challenge, organisations need to understand the critical success factors for building an online brand. This paper discusses this issue proposes 9 critical factors classified into two categories and validated empirically through a sample of 150 university students. The significance, importance, and implications for each category are discussed and then recommendations are made.


2016 ◽  
Vol 7 (2) ◽  
pp. 82 ◽  
Author(s):  
Gwahula Raphael ◽  
Augustine Wittonde Phillip

The study objective was “An assessment of critical factors affecting quality performance of government financed construction projects in Tanzania”. The study was initiated as much of government financed construction projects are executed with variations on delivering time, cost and quality. The study identified factors if not considered can lead to poor quality performance of projects. Closed end questionnaire consisting of 20 performance factors were issued to 80 respondents dealing with construction related activities, they were required to rank them on a 5 point Likert scale. Data analysis was done using Statistical Package for Social Sciences version 16 (SPSS). The findings revealed that the critical factors that have direct impact on quality performance of government financed construction projects are; project financing processes, experience of contractors in construction industry, project technology, availability of plant and equipment, procurement system and processes as well as the project manager knowledge and skills. A multiple regression model developed showed a positive linear relationship between project quality performance and the critical quality performance factors. All the critical quality performance factors had positive coefficients with an acceptable level of significance. The study recommends further studies on the economic and social factors that hinder women participation in construction relation activities and how training and learning opportunities for continuous improvement will have positive impact on the performance of construction projects.


2019 ◽  
Vol 26 (8) ◽  
pp. 1625-1640 ◽  
Author(s):  
Manuel Alexander Silverio-Fernandez ◽  
Suresh Renukappa ◽  
Subashini Suresh

Purpose The decentralisation of information and high rate of mobile content access in the construction industry provides an ideal scenario for improvement of processes via the implementation of the paradigm of the Internet of Things (IoT). Smart devices are considered as the objects interconnected in the IoT; therefore, they play a fundamental role in the implementation of digital solutions during the execution of construction projects. The purpose of this paper is to assess the critical factors for a successful implementation of smart devices in the construction industry. Design/methodology/approach An empirical study was performed in the Dominican Republic. This country, located at the heart of the Caribbean, presents an economy that strongly relies on the construction industry. Following a systematic approach, a qualitative data collection and analysis was performed based on semi-structured interviews and content analysis to professionals of construction companies in the Dominican Republic, enquiring the concept of smart devices and critical success factors for implementing the devices in the industry. Findings The key success factors obtained from the contestants were leadership, technology awareness, company size, usability of proposed solution, cost of implementation and interoperability. Originality/value This paper provides information to clients of the construction sector regarding the benefits of embedding smart devices into their business activities. Furthermore, this study provides a better understanding of the key factors to be considered by construction organisations when embedding smart devices into their projects. This study also provides recommendations for distinct stakeholders of the construction sector, such as policy makers, clients and technology consultants. Policy makers should especially consider factors such as technology awareness and leadership to develop the right policies for the integration of the IoT in construction projects. Technology consultants should be aware of the latest case studies of successful implementation of smart devices and IoT systems in the world in order to adapt and implement smart devices and IoT in their projects.


Author(s):  
Rakesh Sookoo ◽  
Abrahams Mwasha ◽  
Joseph Iwaro

One of the most important aspect of quality in a project is workmanship. Most contractors have failed in meeting stakeholders’ needs in the area of workmanship as it relates to the objectives of cost, quality and time. The lack of a workmanship management system in the construction process is one of the major problems facing the construction industry. In this regard, this study is aimed at developing an integrated benchmarking framework to measure workmanship performance of construction projects at any stage with focus on ensuring quality. To do so, the study undertakes a critical survey of literature and building professionals using mixed survey methods. It then uses the information gathered to develop an integrated workmanship benchmarking framework by integrating three major existing quality management techniques that include TQM, Six Sigma and SMS. This study successfully developed an integrated benchmarking framework with capability to measure the workmanship performance at both organization and project levels in any stage of construction projects. Also, the study identified a set of critical success factors for workmanship assessment and is expected to assist with and guide in the development of a workmanship performance assessment tool for the construction industry in developing counties including Trinidad and Tobago.


2021 ◽  
pp. 231971452110424
Author(s):  
Bharti Sharma ◽  
Rakhi Arora ◽  
Manjeet Kharub

This study identifies, prioritizes and ranks a list of critical factors that impact consumers’ perception of the restaurant industry from a restaurant managers’ perspective. A mixture of the modified-Delphi method and multi-criteria decision-making method, the best-worst method (BWM), is adopted to achieve the study aim. The integrated approach has been employed with the help of seven experts from different units working under Hyderabad Restaurant Industry, India. The study identifies five main and twenty-five sub-categorical factors impacting consumers’ perception of restaurants. In particular, the study offers insights into the restaurant business after implementing a new taxation system (i.e., GST). The ranks showed that 66% of restaurants success depends on two critical factors, that is, ‘food quality’ and ‘cleanness and ambience’. The top choices can be improved by emphasizing the ‘use of fresh ingredient’ and ‘use of regular cleaning and sanitization’. The findings provide managerial and policy insights to direct efforts and resources more efficiently.


2018 ◽  
Vol 7 (4.35) ◽  
pp. 307 ◽  
Author(s):  
N.S. Azman ◽  
M. Z. Ramli ◽  
M. H. Zawawi

Quality management is essential to improve success in project implementation by using Industrialized Building System (IBS). The development of construction industry in Malaysia is encountering a relocation from ordinary techniques to a more efficient and automated strategy which is by utilizing IBS.There are a few issues in overseeing IBS construction projects which prompt low qualities such as hiring non-expertize in construction, using low quality of materials and problem with management. Therefore, this paper aim is to determine the various success factors affecting the quality management of construction project that using IBS and ranked the success factors. Found that 87 factors from review papers and two most significant factors affecting quality management in IBS are high ranked which is appointment of high experience technical team, using high quality components and materials with overall percentage 2.48% and 1.86%. However, some of the factors are repeatedly listed due to high affecting to quality.


2018 ◽  
Vol 16 (2) ◽  
pp. 337-359
Author(s):  
Helmut Wanivenhaus ◽  
Jure Kovač ◽  
Anja Žnidaršič ◽  
Igor Vrečko

Although research interest in project management is increasingly directed at analyzing development trends in different business environments, the public sector in this respect has received surprisingly little intention. This paper analyzes the perception of the relevance of particular project management critical success factors among project managers and other project stakeholders in the public sector with relatively high organizational project management maturity. The main focus of research is the city of Vienna and its construction projects. An extensive quantitative survey showed the changing perceptions of the key projects’ success factors—namely, strengthening the importance of developing soft skills and stakeholders’ management.


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