scholarly journals A Study on the Effectiveness of Application of Total Quality Standards on the Sustainability of the Franchise Contract

2021 ◽  
Vol 12 (4) ◽  
pp. 17
Author(s):  
Ahmed Noman Mohammed Dahan ◽  
Muhammed Hafeez Bin Zakria ◽  
Kamal Naji
Keyword(s):  
Quality Standards ◽  
Total Quality ◽  
Real Relationship ◽  
Quality Culture ◽  
Effective Role ◽  
The Difference

This study aims to identify the effectiveness of application of total quality standards on the sustainability of the franchise contract and to identify the difference in the conception of sample about the effectiveness of application of total quality standards. For achieving the objectives, the researcher designed a questionnaire which included the main information and upon the hypotheses, data have been collected and analyzed by using graphs, then, the study concluded the following results; the study pointed out that the application of quality standards has an effective role on the sustainability of the franchise contract, as well as, the study concluded that the application of total quality culture, if applicable, between the parties of the contract raises the percentage of sustainability of the franchise contract. Many results support that the total quality standards have a real relationship with the sustainability of the franchise contract. Many recommendations have been proposed at the end of the article.

scholarly journals Implementation of Total Quality Management (TQM) at Tunas Bangsa Primary School (SD Tunas Bangsa) in Kubu Raya Regency

2019 ◽  
Vol 4 (1) ◽  
pp. 185
Author(s):  
Rahmad Wibowo ◽  
Syukri Syukri ◽  
Sukmawati Sukmawati
Keyword(s):  
Quality Standards ◽  
Leadership Team ◽  
Total Quality ◽  
Team Behavior ◽  
Team Members ◽  
Descriptive Research ◽  
Quality Culture ◽  
Communication Techniques ◽  
Inhibiting Factor ◽  
Teacher Team

The implementation of TQM at SD Tunas Bangsa Kubu Raya does not always run smoothly. There are things that hinder the implementation. However, even though there are obstacles to the implementation of the TQM, the number of students has increased in the last 5 years. The purpose of this study was to describe (1) Quality leadership at SD Tunas Bangsa Kubu Raya; (2) Quality teamwork at SD Tunas Bangsa Kubu Raya; (3) Efforts to build a quality culture at SD Tunas Bangsa, and (4) Supporting and inhibiting factors for TQM implementation at SD Tunas Bangsa Kubu Raya. This study uses a qualitative approach with a type of descriptive research. Data collection techniques in this study were carried out by observation techniques, direct communication techniques, and documentation techniques. The results of this study include (1) Quality leadership carried out by school leaders namely Principal, Deputy Principal, and PYP Curriculum Coordinator based on teamwork, namely the leadership team and the teacher team; (2) Teamwork at SD Tunas Bangsa Kubu Raya consisting of a leadership team and teacher team is considered good because team members develop favorable team behavior and work collaboratively both in making plans and implementing them; (3) Efforts to build a quality culture are sought by leaders and teachers; (4) The supporting factor for the implementation of TQM at SD Tunas Bangsa Kubu Raya is a strong commitment from the leadership and senior teachers. While the inhibiting factor is new teachers need time to understand and be able to perform according to IB quality standards and school standards.

scholarly journals The effect of applying total quality standards on job performance – An applied study for workers in the Saudi Red Crescent \ Saudi Arabia –: أثر تطبيق معايير الجودة الشاملة على الأداء الوظيفي – دراسة تطبيقية على العاملين في هيئة الهلال الأحمر السعودي/ المملكة العربية السعودية –

2020 ◽  
Vol 4 (10) ◽  
Author(s):  
Mohammad Hassan Alshehri, Saeed Ayed Nasser Al-Shahrani
Keyword(s):  
Statistical Analysis ◽  
Job Performance ◽  
Continuous Improvement ◽  
Quality Standards ◽  
Analysis Program ◽  
Total Quality ◽  
Applied Study ◽  
High Level ◽  
Descriptive Method ◽  
Statistical Analysis Program

On the performance of staff in the Saudi Red Crescent. The researcher used the analytical descriptive method, using the questionnaire performance to measure the opinions of the respondents using the statistical analysis program (SPSS) to analyze the data collected. The results of the study confirm the existence of an effect in applying the comprehensive quality standards on the job performance in the Saudi Red Crescent Authority at a high level on all criteria, and the study also found that the level of application of the comprehensive quality standards with all its criteria (continuous improvement, zero errors, focus on the beneficiaries) where It represents between 3.39 and 3.57 out of 5, and the level of job performance in the Saudi Red Crescent Authority is relatively high, as it represents 3.33 out of 5. The study recommends the need to pay attention to the application of TQM standards and to focus on the most important standards and impact on job performance.

scholarly journals TOTAL QUALITY MANAGEMENT IN MOROCCAN UNIVERSITIES : READING IN THE REALITY OF PRACTICE IN THE LIGHT OF INTERNATIONAL EXPÉRIENCES

2021 ◽  
Vol 03 (03) ◽  
pp. 247-257
Author(s):  
Saadia LADBES
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Total Quality Management ◽  
The State ◽  
Total Quality ◽  
Management Planning ◽  
Higher Education System ◽  
International Experiences ◽  
The Difference ◽  
The University

In Morocco, there is a crisis that has not yet found its way to serious and decisive treatment, which is the output crisis of the higher education system. Though the successive public policies seek to contain correctional projects and initiatives, they have not made the difference, and have not set out effective and efficient tracks in developing mechanisms for evaluation, development and reconstruction, to produce educational and learning outputs that contribute to the real takeover of the State's development aspirations. The weak capacity of Moroccan universities to respond rapidly to the global, economic, cultural and technological variables imposed by globalization and securing the conditions for social, economic, political and security stability of the state, requires bypassing through advanced science-based treatment of quality and value of achievement. The issue of total quality management in higher education institutions may be raised by including international experiences that have succeeded to curb the regulatory and administrative failure of its educational institutions, to enhance the chances of Moroccan universities to transfer higher education in Morocco from traditional measure to modern measure by applying quality control standards in management, planning and implementation, in accordance with a strategy that is supported by the State and the University.

Total quality culture in radiotherapy departments across Ontario

2011 ◽  
Vol 99 (1) ◽  
pp. 90-93 ◽  
Author(s):  
Gunita Mitera ◽  
Anthony Whitton ◽  
Eric Gutierrez ◽  
Sheila Robson
Keyword(s):  
Total Quality ◽  
Quality Culture

scholarly journals Employing Industrial Quality Management Systems for Quality Assurance in Outcome-Based Engineering Education: A Review

2021 ◽  
Vol 11 (2) ◽  
pp. 45
Author(s):  
Rao Naveed Bin Rais ◽  
Muhammad Rashid ◽  
Muaaz Zakria ◽  
Sajjad Hussain ◽  
Junaid Qadir ◽  
...  
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Quality Management System ◽  
Total Quality ◽  
Quality Management Systems ◽  
Time Commitment ◽  
Quality Culture ◽  
Continuous Quality ◽  
Outcome Based Education ◽  
Quality Movement

With the world becoming flat with fluid boundaries, engineers have to be global in their outlook and their pedigree. Due to the need for international acceptance of engineering qualification, the incorporation of Outcome-Based Education (OBE) has become common and global accreditation treaties such as the Washington Accord have been ratified. Further, it becomes important, especially for an engineering university with a global outlook preparing its students for global markets, to ensure that its graduates attain the planned outcomes. Additionally, the higher education institutions need to make sure that all the stakeholders, including students, parents, employers, and community at large, are getting a quality educational service, where quality is categorized as (1) product-based ensuring that the graduate attained the planned outcomes and skills, and (2) process-based keeping an eye on whether the process is simple, integrated, and efficient. The development of quality movements, such as Total Quality Movement (TQM), Six Sigma, etc., along with quality standards such as ISO 9001 has been instrumental in improving the quality and efficiency in the fields of management and services. Critical to the successful deployment of a quality culture is the institutionalization of an integrated Quality Management System (QMS) in which formally documented processes work according to the Vision and Mission of an institute. At the same time, commitment to Continuous Quality Improvement (CQI) to close the loop through effective feedback, would ensure that the planned outcomes are attained to the satisfaction of all the stakeholders, and that the process overall is improving consistently and continuously. The successful adoption of quality culture requires buy-in from all the stakeholders (and in particular, the senior leadership) and a rigorous training program. In this paper, we provide a review of how a QMS may work for the provision of quality higher education in a 21st-century university.

scholarly journals MANAJEMEN MUTU TERPADU DI PESANTREN

2021 ◽  
Vol 15 (2) ◽  
pp. 195-226
Author(s):  
Siti Aimah
Keyword(s):  
Quality Management ◽  
Service Providers ◽  
Stakeholder Involvement ◽  
Boarding School ◽  
Quality Standards ◽  
Customer Expectations ◽  
Implementation Evaluation ◽  
Quality Culture ◽  
Analysis Technique ◽  
The Impact

The purpose of this study is to find; planning, implementation, evaluation, follow-up, characteristics and impacts of quality standards on the application of integrated quality management in Pondok Pesantren Darussalam Blokagung and Pondok Pesantren Modern Al-Kautsar Banyuwangi. This study uses a qualitative approach to the data collection techniques used that are: observation, interviews and documentation. The data analysis technique uses interactive three models that are: data reduction, data presentation, conclusion drawing. The results of this research: first, the pattern of MMT application in pesantren is influenced by the typology of the education system used, but substantially has the same pattern of organizing, planning, implementing, monitoring and innovation. The pattern formed a cycle that repeated itself in the implementation of quality activities with the control of the person responsible for quality in collaboration with all stakeholders in the Islamic boarding school, especially the organizers of the managed educational activities; second, characteristics of MMT in pesantren that is focus on customers in providing satisfaction, total stakeholder involvement both internal and external in organizing quality activities, quality standards that are in line with customer desires, commitment of pesantren education service providers in supporting the improvement of quality culture, continuous improvement through improving quality standards in line with increasing customer expectations and innovation values ​​of the quality of the pesantren so that the public is increasingly in demand,  prospective students and users, the integration of education and dual graduation is now increasingly in demand by the community; third the impact of implementing integrated quality management in pesantren is improvement of quality culture that triggers public appeal, to register their children in Islamic boarding schools and increasing number of students in pesantren, the increasing recognition of the quality (education) of pesantren in the community.

scholarly journals EVALUATIONG THE PERFORMANCE OF SENIOR MANAGEMENT FOR THE EXTENSION ORGANIZATION IN LIGHT OF THE TOTAL QUALITY STANDARDS FROM THE STANDPOINT OF AGRICULTURAL EXTENSION WORKERS IN GOVERNORATES OF BAGHDAD AND DIYALA FROM IRAQ

2021 ◽  
Vol 52 (4) ◽  
pp. 1008-1018
Author(s):  
Hussain & Naji
Keyword(s):  
Quality Standards ◽  
Agricultural Extension ◽  
Research Community ◽  
Point Of View ◽  
Senior Management ◽  
Extension Agents ◽  
Total Quality ◽  
Human Relations ◽  
Weighted Mean ◽  
Percentage Weight

This was aimed to identify the performance of the senior management of the extension organization in light of the comprehensive quality standards from the point of view of agricultural extension workers in the governorates of Baghdad and Diyala in Iraq through the following:Identify the field of planning, identify the field of decision-making, identify the field of humam relations.Data from agricultural extension workers in the governorates of Baghdad and Diyala, which included a graded pentagonal scale consisting of degrees of approval with grades ranging between 5-1 To measure the degree of application of comprehensive quality standards for higher management in the fields from the viewpoint of the agricultural extension workers in the above-mentioned governorates.The governorates of Baghdad and Diyala were selected as an area for conducting the research, as the research community included 38 agricultural divisions, at a rate of20%and by8divisions,and a random sample of510 agricultural extension workers was withdrawn, amounting to20%and by102 agricultural guides.The results showed that the weighted mean for the field of planning from the viewpoint of agricultural extension agents was 3.189,which is close to a certain extent from the hypothetical mean of 3 and a percentage weight 63.78%.With regard to the field of human relations,it came with a weighted mean3.136.

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