The sense of occupational burnout and the styles of coping with stress among workers in the helping professions
Workers of the helping professions are particularly susceptible to the occupational burnout syndrome. This stems from the very nature of helping other people who experience several social problems in their everyday life. Working in the helping and caregiving professions relies on direct contact with another human being and involves intensive stress. The burnout syndrome is a consequence of functioning under long-term stress resulting, for example, from overwork. The study objective was to diagnose the occupational burnout among workers in the helping professions and to determine the correlation between burnout and stress-coping styles. In the study, we used Maslach Burnout Inventory (MBI) by C. Maslach (to assess an individual’s experience of burnout) and Coping Inventory for Stressful Situations (CISS) by S. Norman, S. Endler, J.D.A. Parker (adapted by P. Szczepaniak, J. Strelau, K. Wrześniewski) (to assess styles of coping with stress). The empirical analyses indicated the existence of a correlation between the sense of occupational burnout among the workers studied and their styles of coping with stress.