scholarly journals Ambiências digitais como lugares de visibilidade/invisibilidade das organizações na gestão das crises / Digital environments as places of visibility/invisibility for organizations in crisis management

Author(s):  
Cleusa Maria Andrade Scroferneker ◽  
◽  
Diego Silva ◽  
Lidiane Ramirez De Amorim ◽  
Rosângela Florczak de Oliveira ◽  
...  

The digital environments (re) defines the relationships in/of organizational spaces. We realize that in these spaces as associations they move between visibility and invisibility strategy, considering opportunities and risks that involve them recursively. In this scenario, we discuss possible places/non-places for organizational communication in digital environments and reflect on the crisis management process in associations and the respective 'place' of communication. We start from the assumption that the associations are immersed in a scenario of uncertainty (Morin, 2008) and hypervisibility in which the ordinary daily life becomes, increasingly, transparent and absent of borders for the social environment. With this, the critical hypothesis, which are conventionally called ‘crisis’, become the new common (Bauman, 2016). And it is precisely in times of crisis that communication gains centrality, because “without effective, transparent, timely communication, it becomes much more difficult to control the crisis” (Forni, 2013: 289). We resort to complex thinking (Morin, 2008) and, in empirical terms, to the observation of two crisis that occurred in Brazil involving a mining company, Vale S.A. (Brumadinho and Mariana). To reflect on the (non) place of communication in crisis situations, in the light of the analysis of the cases mentioned, we are anchored in the anthropological conception of place and not place proposed by Augé (2010, 2012). The results indicate that there is a (de/re) territorialization in/of communication in these environments, over the course of events, potentiating non-places (Augé, 2017) and the absence of dialogues. There is a potential for hierarchical communication to give rise to dialogical dialogue (Sennett, 2012), which is not always understood, comfortable and experienced by organizations. Such scenarios, fluid and accelerated, demand openness to horizontal and more egalitarian communication to the detriment of hierarchical, vertical, centralized and centralizing communication. As Santaella (2010) points out, digital environments, such as social media, greatly increase the collective relationships that underlie organizations, propose agency and hybridization, fluid territorialities and 'temporary upheavals', displacement marches through differences, “to communicate other visions and ideas that exclusive ideologies and absolute truths, closed in on themselves like walled cities, do not contain” (Santaella, 2010: 280). On the other hand, that same fascination and seduction in the face of the possibilities arising from this mediatized reality, sometimes overshadow movements of invisibility, silencing and emptying of relationships and interactions. Vale S.A.'s cases also show the dilution of borders and communicational territories, in the midst of mediatized contexts, which cause the unfolding of crises to overflow the geographic locations where critical events take place. If the digital age has ubiquity as one of its features, in which borders between private and public life, between inside and outside, between here and there (Santaella, 2010), we believe that the effects of crisis also become 'ubiquitous', that is, they are everywhere and completely reconfigure the notions of impact and reach. In this context, attempts to make aspects of the crisis invisible become insufficient. The qualitative and exploratory dimensions (Gil, 2021) characterize the nature of the work. The theoretical review was developed from the dialogue between authors such as Augé (2017), Bauman (2016), Morin (2015), Forni (2013) and Wolton (2010), among others.

2021 ◽  
Vol 5 (4) ◽  
pp. 19-28
Author(s):  
Fadil Mušinović

Introduction. During the Covid-19 pandemic, a crisis unmatched that will have significant negative consequences and encompass the social, economic and environmental environment and its consequences affect organizations in both the private and public sectors. The Covid-19 pandemic has a significant impact on the population and their lives, and therefore on their organizational effectiveness in overcoming the crisis. The crisis has caused a number of uncertainties and confusion related to workers' risks and the adoption of measures to overcome them. In the face of uncertainty, it is even more difficult to manage organizations that do not have properly developed, recognizable and competent crisis management and communication. Aim and tasks. The purpose of the study was to highlight the pandemic-induced problems and to contribute to the adoption of measures related to the functioning of the organizations. Additionally, the aim was also to establish the connection between the introduction of new forms of work and the shortage of the staff. Main goal of this research was to analyse functioning of the crisis management in selected organizations during the Covid-19 pandemic. Results. The results of the study conducted via an online questionnaire showed that crisis management and communication are adequately adopted in the organizations in question, but shortcomings were nevertheless disclosed. They are a consequence of the specificity of the crisis and the lack of knowledge of how to operate under such conditions. Participants of the survey estimated that the pandemic raised thus far investigated issues and that crisis management and communication in the organization was better trained to operate and take crisis measures in cases other than the epidemic. Conclusions. The article proposes an analysis of the entire operation of management during the pandemic, a review of all organizational acts in the field of crisis management, their modernization, and additional training and education in crisis management by exchanging practices of other organizations. However, the state, as the holder of measures during the pandemic, must adopt appropriate legal acts, which will be the base for organizations in the economy and the public sector to take appropriate measures. Organizational management during the pandemic must be flexible, innovative and focused on a healthy work environment.


Comunicar ◽  
2005 ◽  
Vol 13 (25) ◽  
Author(s):  
Francisco-Javier Ruiz-San-Miguel ◽  
Sonia Blanco

Nowadays the tv media are in the face of an emergent phenomenon as it is the appearance of a new no organic lobby that questions the veracity of the television contents exercising at the time a strong quality control on the same ones. It is the new inspection of the interactive screen (computer-internet) above the directive screen (television). That that up to now was a passive viewer, subject of a vertical and hierarchical communication, passes to be involved in the information that receives and also becomes creator of contents, correcting and questioning the credibility of traditional television means and getting at the time a high influence level. Examples of this influence would be the recent resignations of two important American communicators as Dan Rather, consecrated journalist newsreader in the channel 'CBS', and Eason Jordan, director of information of the 'CNN' until his resignation. Both withdrawals were caused basically by the social mobilization taken place in a new generation that, from the blogosphere, makes hear its voice. The disorganization of this new influence group in the civil society, far from supposing an obstacle, guarantees in certain way its independence, in front of other organizations and viewers' associations whose effectiveness could be questioned bearing in mind the current situation of the television contents. The present television faces the challenge than means the level of exigency from a new generation of spectators for who, they are no longer the main source of information, but only a member more of an universe of global communication multi-screen and therefore will have to fight for their primacy in a world in which the user have the opportunity to access to a very superior informative offer, even changing from passive receiver to emitting agent able to carry out an interesting work facing the control of quality of the audio-visual products that spread from the different commercial and/or public broadcasters. El pasado año, el Instituto Nacional del Consumo realizó un sondeo sobre los hábitos de consumo de la televisión y de nuevas tecnología de la infancia y la juventud que desvelaba datos tan significativos como que el consumo solitario de la televisión se va consolidando, frente al tradicional consumo en familia. Así mismo destacaba el hecho de que la ausencia (o escasa presencia) de una programación infantil dirigida específicamente a la infancia, no impide que los niños se estrenen como «consumidores» de televisión a edades muy tempranas: la mayoría entre los 2 y los 3 años. Por otro lado, en las Jornadas de Política y Periodismo llevadas a cabo en la ciudad de Estepona el pasado 13 de julio, se destacó el hecho de que hay una franja de edad entre los 17 y 25 años para quienes la televisión se ha convertido en un medio marginal como fuente de información. En este marco, parece adecuado cuestionarse la calidad de los contenidos televisivos y como los receptores de esos contenidos puede influir en ellos con algo más que con unos determinados índices de audiencia que, salvo excepciones, en nada se corresponden con los criterios de calidad exigibles a un servicio público. Por ello, en este artículo se verá cómo en la actualidad los medios televisivos se encuentran ante un novedoso fenómeno emergente: la aparición de un nuevo lobby no orgánico que cuestiona la veracidad de sus contenidos, ejerciendo de esta manera un fuerte control de calidad sobre los mismos. Es la nueva fiscalización de la pantalla interactiva (ordenador-internet), sobre la pantalla directiva (televisión). Lo que hasta ahora era un telespectador pasivo, sujeto a una comunicación vertical y jerarquizada, está pasando a involucrarse en la información que recibe y además se convierte en creador de contenidos, corrigiendo y cuestionando la credibilidad de medios televisivos tradicionales y consiguiendo al tiempo un elevado nivel de influencia. Ejemplos de dicha presión serían las recientes dimisiones de dos importantes comunicadores estadounidenses como Dan Rather, consagrado periodista presentador de informativos en la cadena CBS, y Eason Jordan, director de información de la CNN hasta su retirada. Ambos abandonos fueron provocados básicamente por la movilización social producida en una nueva generación que, desde la blogosfera hace oír su voz. La desestructuración de este nuevo grupo de influencia en la sociedad civil, lejos de suponer un obstáculo, garantiza en cierto modo su independencia, frente a otras organizaciones y asociaciones de telespectadores cuya efectividad podría ser cuestionada a tenor de la situación actual de los contenidos televisivos. La televisión actual se enfrenta hoy día al reto de asumir una nueva generación de espectadores, para quienes ya no es su única fuente de información, sino sólo un miembro más de un universo de comunicación global multipantalla, y por tanto tendrá que luchar por su primacía en un mundo en el que el usuario accede a una oferta informativa muy superior, incluso mutando de receptor pasivo a agente emisor capaz de desempeñar una interesante labor de cara al control de calidad de los productos audiovisuales que se difunden desde las diferentes emisoras comerciales y/o públicas.


Author(s):  
Thomas B. Pepinsky ◽  
R. William Liddle ◽  
Saiful Mujani

The resurgence of Islam in private and public life, in Indonesia and elsewhere, is one of the most important phenomena of our time. Its implications for politics and society are also widely misunderstood. Piety among Indonesian Muslims is essentially unrelated to most of the basic problems of political and economic life that analysts of religion and public life have addressed. Instead, the social and economic transformations that are co-occurring alongside the resurgence of Islam in Indonesia are the best predictors of how Muslims think and behave. These findings reorient our understanding of Islam and democracy in contemporary Indonesia. They should also inform policymakers interested in Islam, religious revitalization, democracy, and relations between the West and the Muslim world.


Author(s):  
Anindya Raychaudhuri

This chapter looks at one of the most iconic forms of loss—that of families separated across the borders. Stories of separated families can be found in almost every literary and cinematic representation of partition, most often as an example of powerlessness in the face of wider events over which one has no control. This chapter identifies a powerful radical potential in the emotional connections that survivors experience with people, places and objects – connections that extend beyond, and are sometimes more powerful than, their relationships with their family. Identifying this potential is particularly important in the way one conceptualizes the long shadow that partition and the separation of families has cast over private and public life in south Asia, and the ways in which people try (or refuse to try) to find and reconcile with missing family members.


Author(s):  
Alison Pearn

The period around the publication of John Lubbock's Origin of civilisation in 1870 and Charles Darwin's Descent of man and selection in relation to sex the following year is key to a re-evaluation of the relationship between the two men, usually characterized as that of pupil and master. It is in the making of Descent that Lubbock's role as a scientific collaborator is most easily discerned, a role best understood within the social and political context of the time. Lubbock made Darwin—both the man and his science—acceptable and respectable. Less obvious is Darwin's conscious cultivation of Lubbock's patronage in both his private and public life, and Lubbock's equally conscious bestowal, culminating in his role in Darwin's burial in Westminster Abbey.


2021 ◽  
pp. 1-23
Author(s):  
Devin Bryson

Abstract Mohamed Mbougar Sarr’s 2018 novel De purs hommes fictionalizes recent incidents of homophobia in Senegal to interrogate the relationship between queer men and social dynamics in the country. This article demonstrates that the novel deploys multidirectional critical discourse and oblique narrative tactics to highlight the foundational role in Senegalese culture and society of the fraught dichotomy between private and public life. Bryson contends that the novel unearths these queer roots in order to incorporate all normative identities into queer existence, conceptually blurring the social barriers to LGBTQ+ agency in the country.


2020 ◽  
Vol 18 (11) ◽  
pp. 2071-2088
Author(s):  
M.N. Prokof'ev ◽  
R.A. Legchaev

Subject. This article discusses the importance of national projects for the social and economic development of Russia. Objectives. The article aims to analyze the results of the implementation of national projects in the most important areas. Methods. For the study, we used the methods of logical and statistical analyses. Results. The article substantiates the view that the coronavirus infection factor, which has predetermined major changes in many areas of public life, will have a significant impact on the implementation of national projects. Conclusions. In the face of coronavirus disease spreading, the national project Healthcare has the best chance of being fully implemented and even additional funding, while the national project Education may not be fully implemented. A review of the project's targets is a prerequisite.


Author(s):  
Kees Boersma ◽  
Jeroen Wolbers

The requirements for effective and responsive crisis management have developed significantly in the face of proliferating transboundary crises and rising societal demands during the information revolution. As crises disturb more and more societal strata and rapidly span across different types of networks, traditional crisis structures need to become more open and responsive. To deal with these contemporary requirements of crisis management, renewed institutional designs are needed. Institutional designs reflect the shared rules, norms, and belief systems that are established as guidelines for social behavior, which shape the nature of decision making, coordination, and information-sharing processes. In practical terms, the call for more engaged crisis management cumulates in the process of developing situational awareness (SA) through the common operational picture (COP) in traditional institutional designs like the Incident Command System (ICS). Two opposing crisis information management doctrines can be defined in this process: the information warehouse and the trading zone. The dominant warehouse doctrine presupposes that all crisis information can be gathered, synthesized, and disseminated in a uniform and unambiguous way. The trading zone doctrine contrasts this assumption by stressing the importance of negotiation through which the meaning, value, and consequences of crisis information is debated and assessed. Institutional designs based on the trading zone doctrine offer a foundation for a more responsive and societally engaged form of crisis management, as they are more sensitive to the (social) stratification and competing demands that are often found in contemporary transboundary crises.


2001 ◽  
Vol 40 (1) ◽  
pp. 71-74
Author(s):  
Attiya Y. Javed

The economic reform process began in India in 1991. However, the reform agenda is still far from its goals as is evident from low per capita income. Thus, this reform effort has not produced the desired outcome of a faster rate of economic and social development in a meaningful way. It is the premise of this volume that to transform the social and economic landscape, the proposed reforms should be broadbased and multi-pronged which take into account incentives for the stockholders in both the private and public sectors. The institutions are the rules that govern economy and include the fundamental legal, political, and social rules that establish the basis for production, exchange, and distribution. The two editors of this volume have received contributions from a number of authors and the wide range of papers are grouped under five main headings: political economy of reforms, reforming public goods delivery, reform issues in agriculture and rural governance, and reforming the district and financial sector.


Author(s):  
يونس عبد الله ما تشنغ بين الصيني

الملخّص إن بقاء الإسلام، ورغبة المسلمين في الحفاظ على عقيدة الإسلام، وشريعته السمحاء في الصين راجعة إلى جهود علمائنا الأجلاء الذين نَهَلُوا العلم الصافي من مَعِينِ القرآن والسنة. وخدمتهم من خلال ترجمة معاني القرآن الكريم، وتبسيط العقيدة والشريعة باللغة الصينية خير دليل على ذلك. ويحاول الباحث تسليط الضوء من خلال هذا البحث على طبيعة الإسلام في أرض الصين، كاشفا أمر وضع الإسلام وطبيعة حال المسلمين، وتحدياتهم قديما وحديثا، مبينا محاولتهم على حفاظ دين الإسلام، وأداء شعائره. ويؤمن الباحث من خلال توصيف حالة الإسلام والمسلمين، أن صلاح المسلمين، وبقاءهم كأمة مسالمة لا رغبة لها؛ إلا في الإصلاح، والتعمير في الأرض، فهو لا يتحقق إلا بإصلاح النفس، وعودتها إلى طاعة الله سرا وعلانية دون الإنغماس في تحقيق الرغبات المادية، وإشباع المطامع الشهوانية من خلال جمع حطام الدنيا دون الالتفات إلى حلال وحرام، وطاعة ومعصية.    الكلمات المفتاحيّة: جهود العلماء، ثقافة الإسلام، مصادر الإسلام الأصلية، التحديات، الصين، الدعوة.                                                                                             Abstract The continuation of Islam in China and the aspiration of the Muslims to maintain Islamic faith and its true tolerant legal system retract to the struggles of our respected scholars who learnt the knowledge of the Qurʼan and the Prophetic traditions (al-Sunnah). The services they rendered in translating the meaning of the Qurʼan, simplifying the creed and the legal system of Islam into Chinese language are good indications in that context. In this paper, the researcher is trying to highlight the normal nature of Islam in China by exploring the position and nature of the Muslims, their contemporary and past challenges, and revealing their attempts to preserve the religion of Islam in discharging the religious rites. Through the depiction of Islam and the Muslims, the researcher believes that the wellbeing of Muslims and their continuous survival to be a peace-loving nation could not be achieved without the reform and proper development through self-reformation and its return to full submission to Allah both in private and public life, and without indulging in attainment of material desires and satiating the lust of accumulating ephemeral materials of this world without paying any heed to lawfulness or unlawfulness, or to being obedient or disobedient. Keywords: Effort of the Scholars, Islamic Culture, Noble Origin of Islam, Challenges, Propagation of the Religion.


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