scholarly journals An Investigation of the Impact of Occupational Stress on Employee Performance: Evidence from the Ghanaian Banking Sector

2018 ◽  
Vol 8 (9) ◽  
Author(s):  
Nana Serwaa Yeboah- Kordee ◽  
Kwesi Amponsah- Tawiah ◽  
Isaac Nyarko Adu ◽  
Augustina Adei Ashie
Keyword(s):  
Occupational Stress ◽  
Banking Sector ◽  
Employee Performance ◽  
The Impact

scholarly journals The Impact of Non-Monetary Benefits on Employee Performance in Commercial Banks of Hyderabad, Sindh, Pakistan

2019 ◽  
Vol 6 (3) ◽  
pp. 16-19
Author(s):  
Abdul Ghafoor Kazi ◽  
Rafia Almani Baloach ◽  
Bilal Ahmed Khan ◽  
Mehwish Syeda
Keyword(s):  
Career Development ◽  
Multiple Regression ◽  
Banking Sector ◽  
Employee Performance ◽  
Statistical Tests ◽  
Reliability Test ◽  
Independent Variables ◽  
Flexible Working ◽  
Private Banking ◽  
The Impact

The purpose of this research was to analyze the impact of Non-monetary rewards on employee job performance in private banking sector of Hyderabad Pakistan. The study focused on factors such as recognition, career development, flexible working schedule (independent variables) and employee performance (dependent variable). The relationship between dependent and independent variables are empirically verified through statistical methods. The statistical tests like reliability test and multiple regression statistics were used for data analysis. Primary method was adopted for the collection of data in the form of questionnaire. Total respondents were 50 that were physically contacted. In reliability test all variables (03 independent and one dependent variable) were found reliable with good and excellent remarks. The value of Beta indicated positive relationship with dependent variable i.e. employee performance. In multiple regression analysis, independent variables recognition, career development and flexible working schedule were found insignificant.

scholarly journals The Impact of Training and Development on Employee Performance and Productivity: An Empirical Study on Private Bank of Noakhali Region in Bangladesh

2021 ◽  
pp. 1-18
Author(s):  
Fatema Akter Jeni ◽  
. Momotaj ◽  
Md. Al-Amin
Keyword(s):  
Job Satisfaction ◽  
Banking Sector ◽  
Job Training ◽  
Employee Performance ◽  
Human Resources Management ◽  
Training And Development ◽  
Working Environment ◽  
Private Bank ◽  
Private Banking ◽  
The Impact

Human Resources Management literature regards training as the bloodstream of any organization because the success of an organization to achieve its objectives and goals highly depends on its workforce. For this reason, organizations should invest in employees’ training to enhance their performance and that of an organization. Nonetheless, some organizations regard training as an unnecessary expenditure and always cut training budgets to improve their financial standing to the detriment of their employees’ welfare because that action incapacitates staff to adapt to the ever-changing working environment and uncertain conditions on account of, inter alia, rapid technological innovation and organizational change. This study employed stratified sampling technique to draw a sample of 60 employees from a population of 70 employees through self-administered questionnaire to examine the impact of training on employees’ performance, employee’s motivation and job satisfaction in the banking sector in Private bank  of Noakhali region in Bangladesh. This results show that the mean for on the job training and development located from 3.23 to 4.4 and for off the job training and development from 2.36 to 4.05. The overall impact of training and development from the perspective of employees of private banking sector in Noakhali region has mean and standard deviation respectively 3.54 and 0.95 in total. This result indicates that training and development has a high impact on the employee’s performance and productivity in the perspective of employees of private bank in Noakhali region. The findings of the study generally revealed that training not only increases employees’ performance but also positively affects employees’ motivation and job satisfaction within the  Private banking sector in Bangladesh Therefore, the banking sector in Bangladesh should regularly allocate resources for employees’ training based on identified skill gaps to sharpen employees’ skills, knowledge and abilities to capacitate them to cope with the ever-changing working environment and uncertain conditions and to improve their motivation and job satisfaction.

scholarly journals The Islamic Banking Sector Of Pakistan: The Impact Of Leadership Opportunities, Gender Differences, Working Conditions And Employee Performance On Job Satisfaction Of Female Employees Of The Industry

2020 ◽  
Vol 20 (2) ◽  
pp. 139-158
Author(s):  
Sobia Iqbal ◽  
Khalid Mehmood Iraqi
Keyword(s):  
Job Satisfaction ◽  
Gender Differences ◽  
Banking Sector ◽  
Employee Performance ◽  
Positive Association ◽  
Working Environment ◽  
Islamic Banking ◽  
Upper Management ◽  
Leadership Opportunities ◽  
The Impact

The findings of this research study is constructed depending the role of women in Islamic Banking industry of Pakistan. It has been conducted with an objective to determine the contrast of leadership opportunities, gender differences, working condition, employee performance with Job Satisfaction. The data has been collected from 200 male and female participants, representing the Islamic Banking Sector of Pakistan (Meezan Bank, Dubai Islamic Bank and Bank Islami). The result of the research shows a positive association in the selected dependent and independent variables. The study result further supports that in the current scenario the male gender participation for authoritative and leadership position is comparatively high as paralleled to female in the Pakistani Islamic Banking Sector of Pakistan. Further, it reveals that male working employees in the Islamic banking sector of Pakistan are far more satisfied as compared to female working participants. The result has reflected that the constructed model is significant (at the p < 0.001 level).  The findings of this particular study possibly may assist the upper management to revisit their working environment policies and practices to consider females as equally responsible for challenging leadership roles, providing career path opportunities, and to promote Equal Employment Opportunities (EEO) in organizations.

scholarly journals Impacting Factors on the Employees’ Performance during Acquisitions: A Study on KASB Bank into Bank Islami Pakistan Ltd

2019 ◽  
Vol 12 (4) ◽  
pp. 123
Author(s):  
Salar Hussain ◽  
Arjumand Bano Soomro ◽  
Arifa Bhutto ◽  
Sobia Shah ◽  
Shazia Shahab Shaikh
Keyword(s):  
Job Satisfaction ◽  
Organizational Change ◽  
Cultural Change ◽  
Banking Sector ◽  
Employee Performance ◽  
Primary Data ◽  
Equation Modeling ◽  
Independent Variables ◽  
Change Communication ◽  
The Impact

Employee performance has a huge effect on success of modern organization. Employees are considered as backbone for any organization that cannot be emulated from the competition, therefore employee performance should be considered major valuable resource. This study has focused on the banking sector where employees&rsquo; performance having huge impact on organization. For this purpose, we chose two banks from Pakistan for acquisition, one is Bank Islami Pakistan Ltd and second KASB Bank were chosen, their acquisition took place on 8th of May 2015. In this study, the employees&rsquo; performance was examined on the bases of few factors like an organizational cultural change, communication between the acquirer and target bank, organizational change managed by the acquirer firm, and job satisfaction of both the acquirer and the target banks&rsquo; employees. We collected the Primary data by using the questionnaire methodology where we collected data from 200 respondents of both banks representing the overall population of the acquirer bank and target bank. The findings of this study were interpreted with the help of Confirmatory Factor Analysis (CFA), and Structural Equation Modeling (SEM), which were used to find the impact of independent variables; cultural change, communication gap, organizational change and job satisfaction on dependent variable(s) which is employees&rsquo; performance. The outcome of our questionnaires data shows that proper management of independent variables can decrease the level of anxiety amongst employees, which affect the industry making a successful acquisition.

Managing frontline employee performance through coaching: does selling experience matter?

2017 ◽  
Vol 35 (2) ◽  
pp. 220-240 ◽  
Author(s):  
Claudio Pousa ◽  
Anne Mathieu ◽  
Carole Trépanier
Keyword(s):  
Banking Sector ◽  
Employee Performance ◽  
Career Stages ◽  
Career Stage ◽  
Managerial Coaching ◽  
Content Type ◽  
Moderation Effect ◽  
Frontline Employee ◽  
The Impact ◽  
Positive Effect

Purpose The impact of managerial coaching on frontline employee performance has received initial support in literature in recent years. However, no studies have explored if this impact should vary according to the career stage that the employee is in. If an interaction effect exists, then managers should expect different results when coaching people in different stages of their careers. Otherwise, all employees (independently of their career stage) can benefit from the positive impact of coaching and, thus, the manager can expect a continuous positive outcome on employee performance throughout their careers. Accordingly, the purpose of this paper is to evaluate the moderation effect of an employee’s career stage on the relationship between managerial coaching and performance. Design/methodology/approach A sample of 318 financial advisors from two Canadian banks was used to collect data on the amount, and quality, of managerial coaching received by the employees, as well as their performance. multigroup confirmatory factor analysis ran in AMOS was used to test the moderation effect of experience. Findings Results confirmed the positive effect of managerial coaching on frontline employee behavioral and sales performance, but no moderation effect was found. The measuring and causal models showed invariance for employees in their early (one to seven years of selling experience), middle (8-15 years), and late (more than 15 years) career stages, suggesting that managerial coaching will make a consistent contribution to performance throughout all the stages of the employee’s career. Research limitations/implications The study makes two main contributions to the scientific literature. First, it offers an original study examining the effect of managerial coaching on frontline employee performance in the banking sector. Second, it examines the role of selling experience as a moderator in coaching processes, thus contributing to the limited literature on career stages. Practical implications The study suggests that managers should equally devote their coaching efforts to all employees, independently of their selling experience. Contrary to the belief that rookies will benefit more from coaching, and that “you cannot teach an old dog new tricks,” results suggest that managerial coaching makes a continuous contribution to performance throughout all the stages of an employee’s career. Originality/value To the authors’ knowledge, this is the first study to examine the moderation effect of selling experience on coaching consequences, and one of the few to present evidence of the positive effect of managerial coaching on frontline employee performance in the banking sector.

scholarly journals The Role of Internal Control in Raising Employee Productivity in Jordanian Bank

2019 ◽  
Vol 4 (4) ◽  
Author(s):  
Zead M. Alhawamdeh ◽  
Mahmoud M. Alhawamdeh
Keyword(s):  
Control System ◽  
Control Systems ◽  
Employee Engagement ◽  
Internal Control ◽  
Banking Sector ◽  
Employee Performance ◽  
Employee Productivity ◽  
Integrated Framework ◽  
Internal Control System ◽  
The Impact

Internal control helps organizations achieve their objectives and maintain and improve their performance, and the performance of their employees. The Committee of Sponsoring Organizations of the Tread Way Commission issued an Internal Control — Integrated Framework, to help organizations in designing, implementing, and conducting internal control and assessing their internal control systems’ effectiveness, this Integrated Framework, included the five factors of control system, which are Control Environment, Risk Assessment, Control Activities, Information and Communication, and Monitoring Activities. The research examines the relationship between internal control system of an organization and employee engagement, and the effect that such has on the performance of the employee in the organization, and job satisfaction. This research primarily aims at finding out the impact of internal control system on employee performance in Jordanian companies, especially those in the Jordanian banking sector. Internal control systems will influence employees’ performance in two ways, through having an effective internal control system, or through not having an effective internal control system. The research therefore tends to evaluate the extent of adherence to internal control System in Jordanian banks, its impact on the performance of employees, and finally the recommendations of the researcher.

scholarly journals The Impact of Emotional Intelligence on Employee Performance in Saudi Arabia Banking Sector

2019 ◽  
Vol 25 (116) ◽  
pp. 127-146
Author(s):  
Amira Serhan ◽  
Heba Gazzaz
Keyword(s):  
Emotional Intelligence ◽  
Banking Sector ◽  
Positive Impact ◽  
Employee Performance ◽  
Relationship Management ◽  
Social Awareness ◽  
Self Management ◽  
Self Awareness ◽  
Quantitative Methodology ◽  
The Impact

Saudi Arabia’s banking sector plays an important role in the country’s development as it is among the leading sectors in the financial sector. Considering, two main Saudi banks (The National Commercial Bank and Saudi American bank), the present study aims to observe the impact of emotional intelligence on employee performance. The components of emotional intelligence affecting employee performance include self-management, relationship management, self-awareness, and social awareness. A quantitative methodology was applied to analyse the survey results of 300 respondents over the period from 2018 to 2019. The results show that there was a significant positive impact of self-management, self-awareness, and relationship management on employee performance. However, in the Saudi banking sector, there was no impact on social awareness on employee performance.

scholarly journals The Impact of Training and Motivation on Employee Performance in the Banking Sector

2021 ◽  
Vol 11 (4) ◽  
pp. 5501-5519
Author(s):  
D. Subha ◽  
Sonali Bhattacharya
Keyword(s):  
Banking Sector ◽  
Employee Performance ◽  
Training And Development ◽  
Training Motivation ◽  
Overall Performance ◽  
Effectiveness And Efficiency ◽  
Level Of Training ◽  
And Performance ◽  
Strongly Agree ◽  
The Impact

The concept of Training, Motivation, and Performance are the variables examined under the study to evaluate their effect in the Banking Sector. Productivity is one of the most significant elements that influence the organization's general performance, which compromises with different elements like training, attitude, motivation, and work environment for creativity contribute to the overall success of the employees. The current examination explores the impact of worker proficiency and efficiency of training and motivation. A questionnaire was administered to employees of the banking sector to identify the perceived level of training and motivation that emphasizes the overall performance. The three variables were estimated on a five-point Likert scale choice. Five were the most important (strongly agree), and one being the least important (strongly disagree). The sample of the questionnaire schedule was self-prepared. The study result shows that training and motivation positively impact the effectiveness and efficiency of the employees. Also, the study features the training and development procedure of the financial area that should utilize to proper workers and increment their performance and analyzes the needs of training and motivation in the workplace.

scholarly journals The Impact of Digitalization on Employee Performance In Banking Sector

2019 ◽  
Vol 15 (01) ◽  
Author(s):  
P. R. Jeyalakshmi ◽  
A. S, Lakshmi Rani
Keyword(s):  
Banking Sector ◽  
Employee Performance ◽  
Banking System ◽  
Technological Advancement ◽  
Time Saving ◽  
Technical Problems ◽  
Important Relationship ◽  
Worker Performance ◽  
And Performance ◽  
The Impact

The purpose of this study is to examine the impact of digitalization on employee performance in banking sector. Methodology: This paper was completed with the assistance of intensive literature on technological advancement (Digitalization) and worker performance on the market on the databases and websites. Primary knowledge has been utilized in this paper to examine the impact of digitization advancement on worker performance. it absolutely was worked out that digitalization Like cloud computing, digitalized payment and assortment system, cyber system, knowledge analytics etc.. Greatly escalates the productivity of workers in conjunction with time saving. It greatly affects the work on workers and ensures management over mistakes and frauds. Fast access to data and simple use of that data permits the bank workers in downside resolution, to deliver quality service and improve ability. And conjointly it's evident that technical problems like network downside scale back the productivity and performance. However, the Banks that implement new technology ought to give correct coaching to its employees; it'll increase their performance and skills. Findings: Total of one hundred fifty questionnaires has been distributed among totally different banks workers and out of that one hundred were get completed and came back. Once analyzing the info terribly expeditiously, As digitalization and performance cares, we discover that there's important relationship among them. And it's conjointly noted that there is would like of coaching and motivation to beat the challenges because of digitalization in banking system. The calculable multiple correlation analyses establish important impact of digitalization on employee Performance. Analysis limitations / Implications: additional analysis are needed on this theory "The impact of digitalization on employee performance in banking sector.

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