scholarly journals Sustainable development in higher education through service quality and price fairness: empirical evidence from private universities in Syria

2016 ◽  
Vol 4 (1) ◽  
pp. 25-38 ◽  
Author(s):  
Serene Dalati ◽  
Salah Eddin Al Hamwi
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Service Quality ◽  
Empirical Evidence ◽  
Private Universities ◽  
Price Fairness

A pragmatic model of student satisfaction: a viewpoint of private higher education

2019 ◽  
Vol 27 (2) ◽  
pp. 142-165 ◽  
Author(s):  
Abu Rashed Osman ◽  
Ruswiati Surya Saputra
Keyword(s):  
Higher Education ◽  
Service Quality ◽  
Student Satisfaction ◽  
Private Universities ◽  
Program Quality ◽  
Private Higher Education ◽  
Content Type ◽  
Institutional Image ◽  
Quality Program ◽  
Grade One

Purpose The purpose of this paper is to investigate the relationship between service quality, program quality, institutional image and student satisfaction in the context of higher education. Additionally, the study attempts to describe the mediating impact of institutional image between service quality, program quality and student satisfaction. Design/methodology/approach The structural equation modeling was used to analyze the influence of mediating variable and hypotheses testing. The population of this study was fourth-year business students of nine “grade one” private universities in Bangladesh. Data (n = 310) were gathered from students pursuing studies at different private universities in Bangladesh. Findings The findings of this study revealed that image occupied full mediation role between service quality and student satisfaction. Furthermore, it also disclosed that the direct path of service quality and student satisfaction was not statistically significant. Practical implications These unique findings imply that academic authorities should nurture the institutional image and program quality rigorously to enhance student satisfaction. The findings of this study would benefit both practitioners and academics, especially in the perspective of Bangladesh private higher education. Originality/value Past researchers have examined the direct affiliation between service quality and student satisfaction. Hence, there is a deficiency of indirect link between service quality and student satisfaction. This study has incorporated image as a mediating variable to fulfill the deficiency in higher education.

Education for sustainable development in Pakistani higher education institutions: an exploratory study of students’ and teachers’ perceptions

2020 ◽  
Vol 21 (6) ◽  
pp. 1249-1267 ◽  
Author(s):  
Zulkaif Ahmed Saqib ◽  
Qingyu Zhang ◽  
Jin Ou ◽  
Khubaib Ahmad Saqib ◽  
Salman Majeed ◽  
...  
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Structural Equation ◽  
Higher Education Institutions ◽  
Private Universities ◽  
Education For Sustainable Development ◽  
Cross Sectional ◽  
Public And Private ◽  
Content Type ◽  
Teachers Perceptions

Purpose This study aims to determine the current state of implementation and effectiveness of education for sustainable development (ESD) in Pakistani higher education institutions (HEIs) using students’ and teachers’ perceptions of sustainability. Design/methodology/approach A survey on teachers and students was conducted in public and private universities in Punjab, Pakistan. Data from 1,915 students and 120 teachers were collected through semi-structured questionnaires implemented during face-to-face interviews. Students were asked to rank social, environmental and economic indicators of sustainability consciousness (SC) on a five-point Likert scale. Structural equation model and regression model are used to analyze the data. The perceptions of students and teachers were assessed from their knowledge of sustainability. Findings The occurrence of ESD in Pakistani HEIs is low and teachers have inadequate knowledge of sustainability. The holistic approach to ESD has a more pronounced effect on students’ SC as compared to the pluralistic approach to ESD. Also, there is a correlation between the students’ grades/class and the effectiveness of ESD. There is a need to pay more attention to implement ESD for undergraduate students in Pakistani HEIs. Originality/value The study stands out for using cross-sectional data from public and private universities of Pakistan. Furthermore, to the best of the authors’ knowledge, this is the first study in Pakistan which attempts to investigate the effectiveness of ESD in terms of students’ SC.

A Quest for Service Quality in Higher Education: Empirical Evidence from Sri Lanka

2016 ◽  
Vol 37 (2) ◽  
pp. 98-108 ◽  
Author(s):  
R. A. Chanaka Ushantha ◽  
P. A. P. Samantha Kumara
Keyword(s):  
Higher Education ◽  
Sri Lanka ◽  
Service Quality ◽  
Empirical Evidence ◽  
Quality In Higher Education

The Antecedents of Job Satisfaction amongst Academicians: An Empirical Evidence from a Malaysian Private University

2020 ◽  
Vol 14 (1) ◽  
pp. 141
Author(s):  
Shireen Shymala Thomas ◽  
Sathiavani M. Santhiran ◽  
Irfah Najihah Basir Malan ◽  
Ian Mackechnie ◽  
William Chua
Keyword(s):  
Higher Education ◽  
Job Satisfaction ◽  
Environmental Factors ◽  
Empirical Evidence ◽  
Higher Education Institutions ◽  
Private Universities ◽  
Education Institution ◽  
Private University ◽  
Area Of Interest ◽  
Theoretical Assumptions

Job satisfaction has always been a prevalent area of interest around the globe. Generally, job satisfaction amongst academicians is inspired by several constructs which follow several theoretical assumptions. Many job satisfaction antecedents have been recommended based on the principles as stated by higher education institutions. This paper provides an extensive critical analysis whether the economic and environmental factors could influence the job satisfaction amongst academicians in a Malaysian private university. This antecedent is extensively investigated in literature and most of them are observed from the Western countries’ viewpoints. Despite the comprehensiveness of the empirical research on job satisfaction in the West, previous research investigating on job satisfaction antecedents in the Malaysian higher education institutions particularly in private universities remain scarce. As a result, this study provides empirical evidence from a Malaysian perspective on job satisfaction antecedents. The study surveys a sample of 198 respondents (99.0% usable response rate) which were duly completed and returned to the study. The findings showed relationships were significant among the constructs developed in assessing job satisfaction. The dimension of human resources policies is the most contributing factor. It could be concluded that the economic and environmental factors significantly influence the job satisfaction amongst academicians with several imperative constructs. The management of universities in Malaysia need to identify best practices that could provide maximum job satisfaction benefits to the academicians. This paper will contribute towards literature of job satisfaction, whereby lead to enhancing higher education institution performance in Malaysia, especially for private universities.

Antecedents of Student Satisfaction: The Role of Student Perceived Service Quality

2021 ◽  
Vol 7 (2) ◽  
pp. 216
Author(s):  
Peter Sin Howe Tan ◽  
Yuen Onn Choong ◽  
I-Chi Chen
Keyword(s):  
Higher Education ◽  
Service Quality ◽  
Student Satisfaction ◽  
Undergraduate Students ◽  
Private Universities ◽  
Past Experience ◽  
The Body ◽  
Reliable Information ◽  
Perceived Service Quality

There is a lack of attention from past studies on the role of antecedents in the private higher education in Malaysia. Thus, this paper aim to examine the roles of reliable information and past experience on student’s perceived service quality and satisfaction among the undergraduate students of private universities in Malaysia. A self-administered questionnaire was adopted and collected 388 valid data from the 9 private universities in Malaysia. The SERVPERF instrument was adopted to evaluate the perceived service quality among the undergraduate students. The PLS-SEM was applied to analyze the students’ responses in determining the role of antecedents in improving student satisfaction by providing quality tertiary education in the private universities. The findings depicted that reliable information is significantly related with student perceived service quality. However, there is no relationships between past experience and student perceived service quality. Student perceived service quality is found significantly related to student satisfaction. This paper provides a valuable contribution in the body of knowledge of the antecedent and consequence of perceived service quality. The findings of the study help the management of the universities to improve the student satisfaction through the focus on the role of antecedents, particularly reliable information. Several implications are offered which would benefits Malaysia private universities and Ministry of Higher Education.

A step towards sustainable development in higher education in India by implementing new media technologies

2019 ◽  
Vol 16 (2) ◽  
pp. 94-100
Author(s):  
Maheshchandra Babu Jampala ◽  
Tina Shivnani
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
New Media ◽  
Real Time ◽  
Private Universities ◽  
Public And Private ◽  
Content Type ◽  
Media Technologies ◽  
Critical Issues ◽  
New Media Technologies

Purpose The purpose of this paper is to focus on changing the dynamics of higher education in the Indian education system toward a paperless approach by implementing new media technologies. Design/methodology/approach The review paper highlights the need for sustainable development in higher education by using new media technologies by providing them with some real-time examples used in universities. This paper also highlights a different step toward the paperless approach in various universities in India. This paper draws the analysis based on the recent review of the literature as well as experience at the professional level. Findings The author discusses how the implementation of different new media technologies is helping universities in shifting toward a paperless approach for sustainable development and concern toward the environmental threat. To support the evidence, the authors have given some real-time examples through data collection and observations of various uses of new media technologies among private universities. Originality/value This paper provides an overview of various new media technologies and blends the critical issues of how technologies are changing the educational dimension toward a paperless approach among public and private universities in India. The paper also proposes to create a sustainable model by addressing the challenges by which the universities can support themselves and others.

scholarly journals Sustainable Development at Higher Education in China: A Comparative Study of Students’ Perception in Public and Private Universities

2020 ◽  
Vol 12 (6) ◽  
pp. 2158 ◽  
Author(s):  
Jiawen Wang ◽  
Minghui Yang ◽  
Petra Maresova
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Private Universities ◽  
Private University ◽  
Public University ◽  
University Management ◽  
Public And Private ◽  
The Public ◽  
Attitudes And Practices ◽  
Higher Education In China

This research is implemented in the backdrop of the increasing number of private universities established in China over the last decade, and a growing public concern of sustainable development. The private university has a different reputation and source of funding compared with the public one, leading to different perception and practices toward sustainable development. Yet, none of past studies have investigated into public and private universities in the Chinese context, making this study fill this gap through comparing students’ perception in Zhongkai University of Agriculture and Engineering (a public university) and Guangzhou College of South China University of Technology (a private university). By using the five-point Likert scale questionnaire, 393 students from the public university and 347 students from the private university participated in the survey. The results reveal that students have greatest concern with sustainability commitment and their university’s role for promoting sustainable development, and have least concern with sustainability curricula and research. Compared with students from the public university, students in the private one more often agree on the importance of sustainable development, and have a higher level of perception about commitment, knowledge, attitudes, and practices toward sustainability. The study findings assert that the higher level of perception from private university’s students is due to active campus sustainability engagement and positive stakeholder relationship managed by university management. The study implies that higher education needs to decentralize sustainable plans and decision-making to students, staff, and faculty, and public universities need to incorporate more sustainability-related context into curriculum and academic project.

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