A Study on Significance of Competence of Services Provider in Knowledge- Based Service Marketing

In India BPO is a main source of knowledge based services. BPO offers many benefits, It aids in cost reduction by lowering HR costs, such as wage bills, perks, employee benefits, and administrative overheads. Only the client is responsible for the cost of meaningful, high-quality work produced by Bookmarking knowledge-based services is a complicated process with numerous important considerations and the objective of the study is to know significance of competence of the service provider in knowledge-based services for this data has been collected from 30 sample respondents, SPSS package has been used to derive statistical inference.

Historical and economic issues of pension provision for agricultural workers in the light of IFRS

Comparative characteristics of the economic categories «Employee benefits», «pension plans», «Wages», «insurance premiums» are given. A historical study of the formation and development of the pension system in Russia and the issues of pension provision for agricultural workers has been conducted. Further prerequisites for this development are identified.

IMPACT OF IAS 19 ACTUARIAL CALCULATIONS’ ON FINANCIAL PERFORMANCE: EVIDENCE FROM PUBLIC ENTERPRISES IN FEDERATION OF BOSNIA AND HERZEGOVINA

International Accounting Standard 19 - Employee Benefits outlines the accounting requirements for employee benefits, including short-term benefits, post-employment benefits, other long-term benefits and termination benefits. The standard establishes the principle that the cost of providing employee benefits should be recognized in the period in which the benefit is earned by the employee, rather than when it is paid or payable, and outlines how each category of employee benefits is measured. Aim of the paper is to determine the degree of IAS 19 implementation in Federation of Bosnia and Herzegovina, and its impact on financial performance of public enterprises. Since no significant negative impact of the implementation of IAS 19 on the financial performance has been proven, it could be recommended that the observed entities consider all its advantages and thus realize the potential benefits for both, the company and the employees.

Sustainable Corporate Strategy: The Role of Human Capital in the Time of COVID-19 Crisis

The paper examines the role of human capital in sustainable corporate strategy, education and discusses the ways it supports corporate social responsibility (CSR). In order to identify how employee benefits and how education can support human capital development, quantitative research was realized via an online survey method through a structured questionnaire. Data were collected during two time intervals, before and during COVID-19 Crisis. We find evidence that employees have transformed their perceptions of employee benefits during the Crisis. The survey showed that with the majority of employees working from home due to the current situation, it is necessary to support more flexible working benefits as an integral part of creating a sustainable strategy. Moreover, the investment in employee education as the condition of sustainability is not supported by most of the investigated companies. Finally, the results indicate that the benefit structure is, for employees, an essential part of their job satisfaction and can support employees' loyalty to the firm.

The Effects of Employee Learning, Knowledge, Benefits, and Satisfaction on Employee Performance and Career Growth in the Hospitality Industry

The service industry is considered one of the fastest growing industries in the world, especially in the context of developing countries with economies which rely on tourism sectors as the drivers for economic growth. The development of human resources can directly support the expansion of this industry. The aim of the current study was to investigate the relationships among factors at the employee level, including employee learning and knowledge. Furthermore, this study aimed to analyze the relationships among several determinants (e.g., employee satisfaction) and the influence of those relationships on employee performance and the growth of human resources careers in the context of the hospitality industry. Data were collected from 608 employees in three sectors of the service industry: airlines, hotels, and spas. The results indicated that employee learning, employee knowledge, and employee satisfaction were influential factors for employee performance. In addition, employee benefits and employee creativity showed significant effects on employee satisfaction. Furthermore, employee performance showed a significant positive effect on career growth. The implications of the current research for practitioners are also provided, and directions for further research are discussed in greater detail.