Recalibrating Public Service: Valuing Engagement, Empathy, Social Equity, and Ethics in Public Administration

2022 ◽  
pp. 1-12
Author(s):  
Stephanie Dolamore ◽  
Geoffrey Whitebread
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Social Equity

The Effect of Public Office Values on Government Trust: Focusing on the Effects of Regulating the Level of Citizenship

2019 ◽  
Vol 118 (2) ◽  
pp. 35-42
Author(s):  
Nam-Sik Yun ◽  
Seok-Kee Lee
Keyword(s):  
Statistical Analysis ◽  
Public Administration ◽  
Public Service ◽  
Public Office ◽  
Institute Of Public Administration ◽  
Service Value ◽  
Korean Government ◽  
Government Sector ◽  
The Impact

Background/Objectives: The study discussed the impact of citizens' perceptions of public office values of integrity, accountability, and fairness, based on the view that government trust is centered on the citizens' perception of the value of public office.  Methods/Statistical analysis: The data was based on a 2017 survey conducted by the Korea Institute of Public Administration on the perception of corruption in the Korean government sector. The study included 1,000 people and was conducted through a survey public service value, citizenship level and government trust. The data were analyzed using the SPSS 22 and AMOS 22.0 program.

The Effect of Public Office Values on Government Trust: Focusing on the Effects of Regulating the Level of Citizenship

2019 ◽  
Vol 118 (8) ◽  
pp. 366-374
Author(s):  
Nam-Sik Yun ◽  
Seok-Kee Lee
Keyword(s):  
Statistical Analysis ◽  
Public Administration ◽  
Public Service ◽  
Public Office ◽  
Institute Of Public Administration ◽  
Service Value ◽  
Korean Government ◽  
Government Sector ◽  
The Impact

The study discussed the impact of citizens' perceptions of public office values of integrity, accountability, and fairness, based on the view that government trust is centered on the citizens' perception of the value of public office. Methods/Statistical analysis: The data was based on a 2017 survey conducted by the Korea Institute of Public Administration on the perception of corruption in the Korean government sector. The study included 1,000 people and was conducted through a survey public service value, citizenship level and government trust. The data were analyzed using the SPSS 22 and AMOS 22.0 program.

PREPARING PUBLIC SERVANTS IN EUROPEAN COUNTRIES: ARCHETYPAL APPROACH

2018 ◽  
Vol 1 (14) ◽  
pp. 255-263
Author(s):  
Oleh Ivanovich Rohulskyi
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Professional Training ◽  
European Countries ◽  
Anglo Saxon ◽  
Public Servants ◽  
German Model ◽  
Managerial Positions ◽  
A Chain ◽  
The Individual

The article describes the main components of the institutional framework of an archetypical approach to public administration. It is determined that the system of preparation of public servants is based on a chain of universal foundations of archetype, in particular, it is influenced by the principle of formation of personnel in the public service, formed on the basis of public opinion. Based on two basic principles relating to admission to public service, three basic models of training civil servants in the European country are defined: German. French and Anglo-Saxon. We analyze each of the models and define the archetypes that influenced their formation and development. The advantages of each model are determined, in particular, the benefits are: the German model of training managers is the balancing between the theoretical knowledge and practical skills that a public servant receives during training, but as a disadvantage one can distinguish the orientation of preparation for legal orientation, which limits the ability to hold managerial positions for many employees The French model of professional training of public servants should include a well-balanced understanding of tasks, namely: decentralization and territorial organization of public services, communication, support of territorial communities, in-depth knowledge and understanding of the need for cooperation with institutions of the European Commonwealth, high-quality human resource management and orientation towards environmentally friendly innovations, such a model of training of public servants is holistic, costly and effective; The Anglo-Saxon model of training of public servants is its orientation towards the implementation of the concept of public administration and the individual approach to employee training, taking into account all the specifics of its activities, providing for the formation of personnel capable of solving specific problems. It is concluded that today in most European countries dominated by mixed models that include elements of different models.

The Unfortunate Misinterpretation of Miss Follett

Public Voices ◽  
2016 ◽  
Vol 13 (2) ◽  
pp. 11 ◽  
Author(s):  
Margaret Stout ◽  
Jeannine M Love
Keyword(s):  
Public Administration ◽  
Social Worker ◽  
Public Service ◽  
Public Intellectual ◽  
Feminist Perspective ◽  
Process Ontology ◽  
Forthcoming Book ◽  
Relational Process

Mary Follett was both a woman in public service in myriad roles from social worker to presidential advisor and a female public intellectual giving voice to what would later be called a feminist perspective. Based on a forthcoming book, this paper summarizes the fullness of Follett’s thinking and discusses the manner in which she is frequently misinterpreted in the literature, arguing that these misunderstandings are due to a lack of awareness of, or ability to grasp, her underlying relational process ontology. Misinterpretations in both the management and public administration literature are considered, ending with a call for scholars in both specializations to reconsider their interpretations from a more in-depth understanding of her work.

Servant Leaders in Public Service: Christian Spirituality in Practice

Public Voices ◽  
2017 ◽  
Vol 5 (1-2) ◽  
pp. 29
Author(s):  
Willa Bruce
Keyword(s):  
Servant Leadership ◽  
Public Administration ◽  
Public Service ◽  
Christian Spirituality ◽  
Servant Leaders ◽  
Public Servants ◽  
American Society

Relying on a survey of members of the American Society for Public Administration, servant leadership is examined through the lens of Christian spirituality.  Findings indicate that citizens can have confidence in the dedication and committment of public servants.

scholarly journals Social Responsibility, Sustainability, and Public Policy: The Lessons of Debris Management after the Manabí Earthquake in Ecuador

2021 ◽  
Vol 18 (7) ◽  
pp. 3494
Author(s):  
Paulina Guerrero-Miranda ◽  
Arturo Luque González
Keyword(s):  
Public Policy ◽  
Social Responsibility ◽  
Public Administration ◽  
Public Service ◽  
Local Level ◽  
Public Welfare ◽  
Shared Decision ◽  
Institutional Strategies ◽  
Corporate Social ◽  
Depth Interviews

Natural disasters can generate millions of tons of debris and waste, which has an impact on the environment and poses direct risks to the health of the population, hence the need to analyze public policy and its consequences following the 2016 earthquake in Ecuador. Several in-depth interviews were conducted with individuals active in public service during the post-earthquake management period, together with fieldwork analysis of debris management and the institutional strategies for its recycling and reuse in three of the most affected cities: Pedernales, Portoviejo, and Manta. The environmental impact was examined, including its taxonomy of inconsistencies within public administration, alongside the processes of decentralization and shared decision-making. Similarly, the links between corporate social responsibility (CSR), public policy, and sustainability were analyzed at both the national and local level for their wider implications and ramifications. The study highlighted the gaps in the management of such a crisis, exposing a lack of ethics and the shortcomings of social (ir-)responsibility in the distorted processes of public welfare in the country, aspects that should rather work in concert to achieve full sustainable development.

Revisiting Motivations for a Public Service Career (MPSC): The Case of China

2020 ◽  
pp. 009102602096450
Author(s):  
Chengwei Xu ◽  
Chung-An Chen
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Self Determination Theory ◽  
The Self ◽  
Self Determination ◽  
Work Related ◽  
Basic Framework ◽  
Attitudes And Perceptions ◽  
Core Issue

Motivations for choosing a public service career have long been a core issue in public administration research. This study focuses on China. Using the self-determination theory (SDT) as the basic framework, we revise Chen et al.’s scale which captures multiple motivations for a public service career (MPSC). We then validate the revised scale with responses from a questionnaire. The results show five distinct dimensions of MPSC, and all of them are associated with work-related attitudes and perceptions in different ways. In the conclusion, we discuss the theoretical and practical contributions of this study.

scholarly journals Whole community co-production: a full picture behind the successful COVID-19 response in S. Korea

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jungwon Yeo ◽  
Eun Sun Lee
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Design Methodology ◽  
Theoretical Framework ◽  
Current Response ◽  
Content Type ◽  
Community Approach ◽  
Full Picture ◽  
Pandemic Response ◽  
Practical Implications

Purpose This study aims to examine and understand South Korea’s (S. Korea) COVID-19 response operations, a notable case for other countries to emulate, and suggest some practical implications for other countries struggling with coping with the current pandemic. Design/methodology/approach To examine the case, the authors propose a new theoretical framework based on concepts of the whole community approach in the emergency management field and on co-production in public administration studies, and use the theoretical framework to analyze the details of S. Korea’s whole community co-production for COVID-19 response. Findings The findings demonstrate that the successful pandemic response in S. Korea is attributable to a nationwide whole community co-production among multiple actors, including government, various industries, sectors, jurisdictions and even individual citizens, within and across relevant public service and public policy domains. Originality/value This study suggests a new theoretical framework, whole community co-production, which contributes to the conceptual advancement of co-production in the field of public administration and a whole community approach in the field of emergency and crisis management. The framework also suggests practical implications for other countries to integrate whole community coproduction that may transform current response operations to cope with COVID-19.

Perceptions towards the quality of public services in Romania. Poor outcomes of public administration reforms?

2020 ◽  
Vol 31 (3) ◽  
pp. 263-285
Author(s):  
Claudia Petrescu ◽  
Flavis Mihalache
Keyword(s):  
Quality Of Life ◽  
Public Administration ◽  
Public Service ◽  
Public Management ◽  
Public Services ◽  
New Public Management ◽  
Local Level ◽  
The Public ◽  
Public Administration Reform

Public services represent an important dimension of quality of society, as they create the contextual conditions for people to further their quality of life. Romanian public administration reform has brought about a constant institutional transformation, which has influenced both the specific features and the quality of the services. This article aims to analyse trends regarding the perceived quality of public services in Romania, in European comparative perspective, using the data of the European Quality of Life Survey (2003–2016). The article aims to understand the low satisfaction with public services in Romania against the background of the public service reform measures taken by government in this period. The article describes the context of Romanian public administration and public service reform, the most important public policy measures adopted and the most important challenges. The lack of vision in the public service reform, the partial introduction of reform elements, the permanent and, sometimes, conflicting changes are issues that may have influenced the way in which the population perceives the quality of public services. The decentralisation process of public services and the insufficient allocation of public funds for delivering such services at local level might have an impact on their quality and quantity perceived by the population. Keywords: public services; public administration reform; citizens’ satisfaction; New Public Management; New Weberianism.

CHARACTERISTIC FEATURES OF THE INSTITUTIONALIZATION OF THE CIVIL SERVICE OF UKRAINE: REALITIES AND TRENDS

2018 ◽  
Author(s):  
Iryna Pashko ◽  
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Civil Service ◽  
Complex Structure ◽  
Decisive Role ◽  
Management Decisions ◽  
Qualitative And Quantitative ◽  
Political Processes ◽  
Quantitative Characteristics ◽  
Qualitative And Quantitative Characteristics

The complex structure of the institution of public service is defined as a set of individual institutions, which organizationally and conceptually determine its qualitative and quantitative characteristics. It is shown that the nature of the processes taking place in the institute of civil service of Ukraine is determined by external volitional management decisions, the purpose of which is the implementation of urgent socially significant goals, which do not have a direct impact on the institute of civil service. The indirect influence of public administration on the institution of public service is indicated. In particular, the author emphasizes the decisive role of political processes that form the conceptual directions of the state's development and determine the priorities of management activities. The influence of actions on the Ukraine-EU association on the processes of institutionalization of the civil service is shown. A striking example of the synergistic effect of complex management decisions is actions aimed at eliminating the informal destructive institution of corruption. This prompts the search for and application of a new scientific and theoretical toolkit and methodological apparatus for studying the processes of institutionalization in the postmodern synergetic paradigm. In turn, this contributes to the qualitative analysis and forecasting of the prospects for the development of the civil service; will provide a scientifically grounded choice from among possible alternatives to modernize the research institute and will guide the practical development of targeted comprehensive programs and strategies for managing changes in its structure. Thus, taking into account the influence of complex bifurcation processes in public administration at the present stage will make it possible to identify trends in the institutionalization of public service in new qualitative and quantitative characteristics.

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