How the interplay between organisational ‘culture’ and ‘climate’ shapes police officers’ perceptions of community policing

This article draws on interview data and the concepts of organisational ‘culture’ and ‘climate’ to critically assess police officers’ perceptions of community policing in one English constabulary. In so doing, it considers the cultural, organisational and wider contextual determinants of officers’ alignment to this style of police work. With an emphasis on developing community partnerships and engaging in problem-solving, rather than enforcement of the criminal law, community policing has been seen a primary way of rendering officers more ‘responsive’ to the needs of citizens, improving police–community relations and driving down crime rates. An important reform movement in police organisations around the world, the success of community policing nonetheless depends on officers’ willingness and ability to deliver it. Accordingly, the generation of evidence about the ‘drivers’ of officers’ attitudes to inform strategies to promote the delivery of the approach is essential. Findings suggest that officers value community policing as an organisational strategy but that the approach maintains a low status and is undervalued compared with other specialisms within the organisation. This is born of an organisational culture that foregrounds law enforcement as the primary function of police work and an organisational climate that reinforces it. This has implications for community officers in terms of their perceptions of and attitudes towards the approach, self-esteem and sense of value and worth, perceptions of organisational justice, discretionary effort and role commitment. Recommendations for police managers are set out.

Policing the coronavirus pandemic: Nigeria police senior officers’ views on preparedness, response, legitimacy and post-COVID policing

In the wake of pandemic policing occasioned by COVID-19, Nigeria police have been facing challenges of a lack of legitimacy, together with what is termed the militarization of police operations. This has impacted considerably on police–community relations. Meanwhile, early reports on the police response to the pandemic indicated high levels of lockdown violation, despite adoption of a militarized option in the enforcement of restriction orders. In reviewing one of the first police interventions on a public health crisis in Nigeria, a qualitative study was conducted among top-ranking police officers who supervised the enforcement of lockdown and other COVID-19 measures. Sixteen interviews were conducted and a thematic analysis of the narratives was carried out. Police unpreparedness for public health interventions, and public resistance to the use of repressive, force-led styles of policing were identified as major impediments to positive pandemic policing. Therefore, police officers are advised to ensure the application of procedurally just practices in their interactions with the public.

Confirmation bias: A barrier to community policing

This is a very challenging time for police–community relations, one characterized by a mutual lack of trust between police and citizens. But trust is an important tenet of effective community policing. Trust between police and communities can result in better problem solving, fewer legal violations by citizens, less frequent use of force by the police, less resistance by citizens during arrests, greater willingness to share information, less inclination to riot, and greater willingness of community members and police to cooperate. One key obstacle to fostering trust between the community and police is confirmation bias—the tendency for people to take in information and process it in a way that confirms their current preconceptions, attitudes, and beliefs. Recognizing and addressing confirmation bias, therefore, plays a critical role in fostering more productive engagement. If we are to improve police–community relations and co-create a way forward, learning to approach debates with open minds, an awareness of the lens of our own perspectives, commitment to considering the opposite, and the goal of listening with curiosity are essential.

Race, Ethnicity, and Police–Community Relations

The relationship between race, ethnicity, and police–community relations can be traced through the historical development of the United States. Through the eras of slavery, the Civil Rights movement, and, most recently, the Black Lives Matter movement, police–community relations with racial and ethnic minorities are a complex and complicated area of inquiry. Although research has shown that Blacks hold the most negative perceptions of police, followed by Hispanics and then Whites, understanding race relations between minority citizens and law enforcement is tied to numerous issues. The individual and combined effects of disadvantaged neighborhood characteristics, personal and vicarious experiences with police, and media exposure to high-profile incidents of police–citizen encounters are only a few of the factors that relate to differences in police–community relations across racial/ethnic groups. To mitigate the negative effect of media exposure of high-profile incidents related to police perceptions and behaviors, organizational justice is one component of law enforcement that may offer some perspective. Additional issues that are correlated with police–community relations for Blacks and Hispanics are greater levels of mistrust between minorities and the police, over- and underenforcement in minority communities, and negative perceptions of police legitimacy and procedural justice held by minorities. Problems surrounding police culture, cynicism, and misconduct (e.g., use of force) are further areas that connect to police–community relations and are more salient for minority residents than for their White counterparts. Practices such as the use of evidence-based policing, invested partnerships between social services and law enforcement, the fair and effective use of authority and force by police, and understanding the specific needs of minority communities may provide promising areas for the enhancement of police–community relations with minorities.

“We are all in this together:” police use of social media during the COVID-19 pandemic

PurposePrevious studies consistently indicate that police agencies tend to use social media to assist in criminal investigations, to improve police-community relations and to broadcast both crime- and non-crime-related tips promotive of public safety. To date, little research has examined what content the police tended to post on their social media sites during the COVID-19 pandemic.Design/methodology/approachBy selecting the 14 most widely attended police agencies' Facebook accounts, the current study collects and analyzes a sample of 2,477 police Facebook postings between February 1 and May 31, 2020. By using a mix-method approach, the study addresses three research questions: 1) What kinds of messages did the police tend to post on their Facebook pages before and during this pandemic? 2) What types of COVID-related police Facebook postings were made? 3) How did the public react to COVID-19-related police Facebook postings?FindingsThe findings suggest that the police have come to believe that social media can be used as an effective police−public communicative tool in stressful times. The findings also suggest that social media platforms have become a routinized tool of police−public communications which can, to some appreciable extent, substitute for the in-person contacts traditionally relied upon in community policing.Originality/valueThis study of police use of social media explores the question of whether the use of these media can serve as an effective tool to connect the police with the public under circumstances where in-person contacts are greatly constrained. Some public policy implications emerging from the findings reported are discussed, along with implications for further research along these lines.

Military experience among police officers: an examination of veterans' attitudes toward the community

PurposeThe purpose of the study was to determine whether prior military service impacts police officers' job-related attitudes.Design/methodology/approachA survey was administered to sworn police officers in a large urban department.FindingsFindings indicate that military service has almost no impact on police officers' perceptions of danger in the community and suspicion toward citizens. The small effect that did surface suggests that military veterans perceive less danger in the occupational environment.Research limitations/implicationsThis study contributes to the scant existing research on whether and how military service may impact police officers' attitudes; in particular, it speaks to the concern that veterans bring a warrior mentality to the job. Findings suggest that these fears are not founded.Practical implicationsPolice agencies commonly give preferential hiring to military veterans. Current findings suggest that this practice does not threaten police–community relations.Originality/valueScant research has examined the impact of military experience on police officers' job-related attitudes and specifically on their perceptions of danger and their suspicion of citizens. Additionally, when military service is included in police studies, it is operationalized as a binary yes/no. Here, the authors parse service into different components for a more nuanced examination.

Chinese reluctance to report crime: Political efficacy, group care and hukou

Rising crime rates and strained police–community relations in China are calling for more research on people’s crime-reporting desires and associated predictors. Drawing upon survey data collected from a sample of 757 local and nonlocal residents in a large city in Southern China, this study takes the initiative to assess Chinese people’s reluctance to report crime to the police. Results show that a lower level of political efficacy, external efficacy specifically, is associated with a higher level of reluctance to report crime. The effects of group care are mixed, with the inner-circle care exerting a negative and the outer-circle care a positive association with crime-reporting desires. Furthermore, net of all controls, local hukou residents express lower levels of willingness than their nonlocal counterparts to report crime. Finally, the perception of police misconduct is the most significant and strongest predictor of Chinese people’s reluctance to report crime. These findings suggest the importance of including a combination of both policing and non-policing factors when studying crime-reporting inclination, opening up an interdisciplinary perspective for studying the issue.

Can Community Policing Improve Police-Community Relations in an Authoritarian Regime? Experimental Evidence from Uganda

Throughout the developing world, citizens distrust the police and hesitate to bring crimes to their attention -- a suboptimal equilibrium that makes it difficult for the police to effectively combat crime and violence. Community policing has been touted as one solution to this problem, but evidence on its efficacy in developing country contexts is sparse. We present results from a large-scale field experiment that randomly assigned a home-grown community policing intervention to police stations throughout rural Uganda. Drawing on administrative crime data and close to 4,000 interviews with citizens, police officers, and local authorities, we show that community policing had limited effects on core outcomes such as crime, insecurity, and perceptions of the police. We attribute these findings to a combination of turnover, treatment non-compliance, and resource constraints. Our study draws attention to the limits of community policing's potential to reduce crime and build trust in the developing world.