Abstract
Background: When the human resources department implements human resources policies and systems, there will be various obstacles from other departments. Because human and non-human departments are different in departmental goals and division of tasks, conflicts in human resource management are likely to occur, which affects the realization of organizational goals.Methods: This article constructs a conflict model between the two parties and studies the origin of the conflict between the HRM and non-HRM sectors, including personnel, policies, and systems. It also proposes ways to resolve conflicts, such as communication, role exchange, business process consensus, focus on organizational goals, and political skills.Results: The research started by investigating the origin of conflicts between human resources and non-human resources departments within the organization and analyzed the sources and important effects of conflicts. In response to the source of these problems, corresponding arbitration measures have been proposed. After the conflict between the two parties is resolved, it is beneficial to achieve a win-win result for employees, departments, and organizations.Conclusions: Lack of inter-departmental understanding and negative conflicts will only cause the human resources department to fail to achieve the expected goals. The purpose of these measures is to improve the relationship between departments and reduce unnecessary conflicts. Once this type of conflict is resolved reasonably and properly, it will also have a positive impact on the performance of different levels.