Millennials and repurchasing behaviour: a collectivist emerging market

PurposeThis study explains how retailers can use the knowledge function of attitudinal theories to understand how millennials in a collectivist emerging market, trade-off between a satisfactory customer service experience versus price when repurchasing a smartphone.Design/methodology/approach356 usable questionnaires (86% response rate) were collected and analysed using structural equation modelling (SEM), AMOS.FindingsMillennials in Vietnam tend to adopt an individualistic approach when repurchasing a smartphone and utilise their knowledge of the product. However, they value personalised customer service that is specific to their needs, especially interactions with sales staff that raises their confidence and self-esteem. The unique interaction allows authorised retailers to distinguish themselves from unauthorised retailers. Repurchase behaviour is encouraged by low uncertainty avoidance in conjunction with price sensitivity; and the desire to be seen as achieving a high social status.Research limitations/implicationsThe data for the study was collected in Hanoi, the main city of Vietnam and is representative only of urban-based millennials.Practical implicationsRetailers considering entering an collectivist emerging market need to understand that millennials are price sensitive and may repurchase from unauthorised retailers. Accurate information and sales promotions can be used to stimulate demand for a high involvement product.Originality/valueFunctional theories of attitudes is used to link the concept of customer service with knowledge function utilisation in order to establish how customers in a collectivist emerging market process information and share knowledge through socialisation.

Implementation of the Adoption of Technology Innovation Processes of Calina Papaya in Farmer Women's Group

This research aims to identify the process of adopting innovation of calina papaya into Papaya Sauce for women farmer groups to increase the income of women farmer groups. The research was conducted in the village of Rindu Hati with a purposive method. The location selection was due to the existence of a farmer business group that cultivates and manages calina papaya. In this study, the determination of respondents was carried out by census with 32 female subjects who were cultivating and cultivating papaya plants. Data analysis used descriptive methods to assess the characteristics of the data. The results of the research are: First, the knowledge stage is in the medium category for the knowledge function and the high category for the knowing process. Second, persuasion forms a good attitude towards the adoption of innovation in the high category. Third, the getting to know stage is still in the Medium category. Fourth, the Implication stage using innovation is still relatively moderate. Fifth, confirmation of the adoption of papaya sauce innovation is still in the Medium category.

Introduction

This opening piece introduces the eight articles in this special issue of Asian Medicine, all of which emerged out of the daylong Science, Technology, and Medicine in South Asia Symposium: Medicine and Memory, at the 2018 Annual Conference on South Asia in Madison, Wisconsin. These articles are concerned with the ways in which time and healing entangle across regions and healing traditions in South Asia, including Unani, Ayurveda, Naturopathy, and biomedicine. Linking the findings from these articles with recent scholarship, our conversation in the symposium moved beyond the notion of medical pluralisms to a notion of dynamic plurals, through historicizing regional and local diversities in practices and philosophies, often grouped under a single name by communities and practitioners. In an increasingly communalist and politically fractured modern South Asia, we suggest that the discussions in this special issue make a critical contribution to understanding how cultural institutions of knowledge function in society.

Keynes, Kuhn and the sociology of knowledge: a comment on Pernecky and Wojick

Mark Pernecky and Paul Wojick use T.S. Kuhn’s philosophy of science to diagnose The problematic nature and consequences of the effort to force Keynes into the conceptual cul-de-sac of Walrasian economics. But their diagnosis is itself problematical in nature and consequence. It assumes the virtues of a pre-Kuhnian philosophy of knowledge that the Kuhnian meta-framework overtly discards. One way to eliminate the inconsistency is to recognise that Kuhn’s philosophy of science and sociology of knowledge function to immunise theories from criticism. Anyone who wishes to embrace a sociologically more critical philosophy ought to consider instead the philosophical attitude of critical rationalism.

The Heterogeneous Impacts of R&D on Innovation in Services Sector: A Firm-Level Study of Developing ASEAN

Identifying the determinants of firms’ investment in knowledge, this study first explores the heterogeneous impacts of research and development (R&D) on product, process, organization, and marketing innovation. Second, it examines if there exists a complementary (substitute) relation in terms of firms’ preference between four types of innovation. Studying 1500 firms of seven developing economies of the Association of Southeast Asian Nations (ASEAN), we applied the least absolute shrinkage and selection operator (LASSO), a machine learning-based regression, to identify key predictors likely to influence firms’ R&D propensity and intensity. Estimating the knowledge function, we found—in line with LASSO—that medium-sized firms, human capital (training) and credit facilities favorably affect firms’ decision to invest in R&D. Contrarily, the impact is adverse if the first or main product generates firms’ large share of revenue, a unique finding not captured by previous studies. The marginal effects of four univariate probit models indicate that firms’ investment in R&D translates into innovation. However, the application of the Geweke–Hajivassiliour–Keane (GHK)-simulator based multivariate probit, which considers simultaneity of firms’ innovation decisions that univariate probit ignores, suggests that the relationship between different types of innovation is complementary. Firms’ strategy to adopt a particular type of innovation is influenced by other types. This led to the estimation of R&D’s impact on technological and nontechnological innovation, which shows that while firms innovate both types, there is a skewed link between nontechnological innovation and the services sector.

The knowledge function at EY

EY is a global leader in assurance, advisory, tax and transaction services with more than 270.000 employees in 150 countries. EY’s knowledge function has been recognized with several Global Most Admired Knowledge Enterprise (MAKE) awards.

A Unifying Framework Design for the Management of Autonomic Network Functions

The increased use of software-driven and virtualization techniques enables more versatile network infrastructures. Realizing the full potential of such large and dynamic systems requires advanced automation and adaptation capabilities. In this chapter, the authors review recent development of so-called self-driving networks combining cognitive techniques and autonomic behaviors. In particular, the authors provide insights on a set of core mechanisms for the operation of self-driving networks: (1) a governance function to help operators deploy, pilot, control, and track run-time behaviors and performance of self-driving functions; (2) a coordination function to ensure stability and performance when several self-driving functions are running together; (3) a knowledge function to share relevant information to empowering their actions; and (4) common workflows, lifecycles, and APIs to enable deployment and interoperability of autonomic functions. The analysis connects with reference work in scientific literature and the most recent developments in standards (e.g., IETF/IRTF and ETSI).

Implementation of Serial Workshop by Students Educational Need: Trend to Accountability in Medical Education

Introduction: The aim of this study was to assess professors’ and students’ educational needs and implementation of serial workshops and then evaluate the effect of these educational workshops on the knowledge and practice of medical students.Method: Students’ educational needs and the clinical professors’opinion were used tocomplete the needs assessment process.120 Medical students participated in serial workshops. This program was applied to develop educational accountability program. In each workshop, students’ knowledge was evaluated by valid and reliable multiple-choice questions before andafterthe course. In some workshops, their performance was measured by the OSCE test.Descriptive analysisandpaired t- test were used to evaluate difference in students’ mean score.Finding: Results of before and after series of workshops in various areas revealed that workshop programs had a significant impact on the promotion of students’ knowledge (The mean score of students before and after workshops). Then,the evaluation of theirperformance through the OSCEtest was significant(P <0.05). Furthermore, students’ evaluation on workshops demonstrated that almost all of them were satisfied with the proportion of the content of the workshops, with the theme of the announced program, with the quantity of presented material in the workshop, withthe appropriateness of the content to future employment needs and the ability to create order in the meetings.According to professors’ opinion, number of errors in prescription, errors in radiography request and malpractice in resuscitation were decreased and students’ performance in clinical wards was approved.Conclusion: The results showed that training through workshops leads to increase the level of knowledge, function and satisfaction in the medical students. It is recommended that this method be used to improve the professional abilities of students based on educational needs.Application / Improvements: Looking ahead, we should consider strategies for leading changes in education and training. Purposeful teaching is the best way to develop accountability in medical educationBangladesh Journal of Medical Science Vol.17(1) 2018 p.78-83