Organizational culture in social services – focused on the workers’ well-being

Objectives: In the field of social services, the organizational culture today is defined mainly through professional values, for individual social service providers by vision, mission, goal, or organizational values. In the context of increasing the quality of services and culture supporting the clients’ wellbeing, the workers’ well-being is an important subject of interest. The aim of the research is to find out the current state of the documents defining the organizational culture of social services. Materials and Methods: Review and theoretical analysis of the literature on the topic. Qualitative content analysis of documents. Documents defining the organizational culture of social service providers in Slovakia were analysed. The documents on the provider’s web page encompassing vision, mission, goals, and values were found. Results: From the documents, it was found out that support to employees is still neglected. At the practical level, the support to employees was expressed as the support of education, supervision of employees, a social fund for cultural or sports activities, rewarding of employees. Employee s’ satisfaction or a committed approach towards employees were expressed rarely. Conclusions: The provision of social services today faces many demands and dilemmas that “social work services„ bring with them. Incorporating support for employee’s well-being into the organizational culture of social services can be an essential step towards better client care and higher quality services.

Study on Product Opinion Analysis for Customer Satisfaction on E-Commerce Websites

The E-commerce websites have been emerged in a high range of marketing benefits for the users to publish or share the experience of the received product by posting review that contain useful comments, opinions and feedback on the product. These days, a large number of clients acquire freedoms to look at comparative items in online sites and pick their top choices in computerized retailers, like Amazon.com and Taobao.com. Client audits in online media and electronic trade Websites contain important electronic word data of items. Sentiment Analysis is broadly applied as voice of clients for applications that target showcasing and client care. Sentiment extractors in their most essential structure classify messages as either having a good or negative or once in a while neutral supposition. A typical application of sentiment investigation is the programmed assurance of whether an online review contains a positive or negative review. Subsequently, in this paper, with the use of the strategies on sentiment analysis, obstinate sentences alluding to a particular element are first recognized from item online audits. We have proposed deep learning strategy as a classification model for discovering the condition of review. The outcomes showed suggested site for the client dependent on the early audits, past reviews and answer given to inquiry audit for the client. Additionally, it is seen that the proposed strategy can ready to answer every one of the reviews with a superior closeness like a human reaction to the client.

Hubungan Antara Tingkat Pengetahuan Mobilisasi Dini Dengan Perilaku Mobilisasi Dini Pasien Post Operasi Apendik

Introduction: One of the postoperative client care is to do the mobilization. Mobilization exercises are carried out to prevent complications, prevent pressure sores, stimulate peristalsis and reduce pain. Methods: The design of this study is a descriptive correlative study which aims to determine the relationship between the level of knowledge and motivation of nurses on the provision of early mobilization. The population of this research is the appendic patient at RSAL Dr. Mintohardjo. The sample in this study was total sampling, with a sample of 59 respondents. The instrument uses an observation sheet. Results: The results showed that the value of P value = 0.007 means P value <0.05, so it can be concluded that there is a significant relationship between the respondent's level of knowledge and early mobilization behavior. Discussion: There is a significant relationship between the respondent's level of knowledge and early mobilization behavior

Development and Psychometric Testing of a Self-Rated Scale Based on National Nursing Core Competency Standards

Background and PurposeThe objectives of this study were to develop a National Nursing Core Competency Standards (NNCCS)-based instrument and determine its construct validity and internal consistency reliability.MethodsA methodologic research design was used to validate the 59-item scale based on the responses of 600 nurses. The scale items were culled from the client care, leadership and management, and research competencies identified in the NNCCS.ResultsThe results of the analyses confirmed 53 items and gave rise to a five-factor solution. The five dimensions are leadership, management, research, ethico-legal, and strategic competencies.ConclusionsThe seminal psychometric testing provided an evidence of acceptable validity and reliability of the proposed instrument. Further testing was recommended to accrue the psychometric soundness of the instrument.

What factors are associated with forms of mistreatment during facility-based childbirth? A survey of referral health facilities in south-east Nigeria

Mistreatment during childbirth in health facilities contributes significantly to suboptimal levels of skilled birth attendance. This study determined the factors associated with mistreatment during facility-based childbirth in two referral facilities in south-east Nigeria. A survey of 620 women whose childbirth occurred in two high-patronage referral hospitals of Ebonyi, Nigeria, was conducted in July–September 2018 using interviewer-administered questionnaires. Data analysis was performed using SPSS version 20. Logistic regression was used to identify predictors. The mean age of the respondents was 29.86 ± 4.4 years. Most had post-secondary education (71.0%), and had attended at least four antenatal visits (83.4%). The prevalence of any mistreatment during childbirth was 56%. Rural residence (adjusted odds ratio [AOR]: 0.53; CI: 0.35, 0.78, p = 0.002) and childbirth facilitated by a doctor (AOR: 1.7; CI: 1.14, 2.39, p = 0.007) were predictors of reporting at least one form of mistreatment during childbirth. Childbirth facilitated by a doctor (AOR: 1.66; CI: 1.05, 2.63, p = 0.031) and unemployment (AOR: 1.84; CI: 1.01, 3.07, p = 0.011) increased the odds of non-consented and non-dignified care, respectively. Rural residence (AOR: 0.57; CI: 0.37, 0.88, p = 0.011) and childbirth facilitated by a doctor (AOR: 0.65; CI: 0.45, 0.94, p = 0.020) were protective against abandonment/neglect. Vaginal birth (AOR: 0.33; CI: 0.16, 0.69, p = 0.003) reduced the odds of detention in the health facility following childbirth. Almost three-fifths of the women whose childbirths occurred in the surveyed facilities experienced at least one form of mistreatment during childbirth. Place of residence, health professional type, mode of childbirth, employment status and frequency of antenatal attendance were predictors of mistreatment during childbirth. Rights-based sensitization for women, especially in the rural areas, female empowerment, provider capacity-building on respectful client care and provision of subsidized maternal health services are recommended.

An assessment of the quality of care provided at primary health care centres in camps for internally displaced persons in Iraq in 2018

Introduction The humanitarian crisis in Iraq remains one of the largest and most unstable in the world. In 2014, over 2.5 million civilians were displaced in Iraq; between 2015 and 2017 more than 3 million people continued to be displaced. While health-related research concerning internally displaced persons (IDPs) population has been conducted in many settings, very few have looked at the quality of care delivered in primary health care centres (PHCC) inside camps. The objective of this operational research is to assess the quality of health care services at PHCC in operational IDP camps supported by local and international NGOs (humanitarian partners) as well as the Directorate of Health (DoH) in Iraq at baseline and after 6 months. Method A framework based on five components was used to assess quality of care by assigning a quality-of-care index score. Using a longitudinal design; data were collected through observations of facilities and of patient consultations, as well as health worker and patient exit interviews, in static PHCC in operational IDP camps of Iraq during two different phases: in June (n = 55), and December 2018 (n = 47). These facilities supported more than 500,000 IDPs. Descriptive and statistical analyses were conducted, and the results compared. Result For all camps (n = 47), the average overall quality of care index score increased between the two phases. No specific type of organisation consistently provided a better quality of care. The camp size was unrelated to the quality of care provided at the respective facility. The domain indicators “Client Care” and “Environment and Safety” mostly related to the variation in the general assessment of quality. Patient satisfaction was unrelated to any other domain score. Compared at 0 and after 6-months, the quality of care index score between the type of organisation and governorate showed that feedback positively impacted service delivery after the first assessment. Positive differences in scores also appeared, with notable improvements in Client care and Technical competence. Conclusion Humanitarian partners and the DoH are able to provide quality care, independent of camp size or the number of camps managed, and their cooperation can lead to quick improvements. This research also shows that quality of care assessment in emergency settings can be carried out in formal IDP camps using non-emergency standards.

Buying Eyewear Online. Three principles to buy a pair of glasses or focal points online: utilize the wide reach accessible, an incentive for cash, and client care administration

There is such a lot of that you can do with the assistance of a PC and a web association in this day and age. With web based business, online stores, various transportation and installment offices, there is minimal that you can't accepting from the Web. With a single tick of the mouse, you can have practically all that you need from the solace of your own home. So next time you intend to buy your eye stuff, for example, contact focal points, eyeglasses, shades, take a stab at doing as such sitting at home. Most brands of eyewear have started to bring to the table their items on the web. You could very well discover the brand you have believed this load of years having a web based buying office. Notwithstanding them, you will discover a large group of different brands offering arranged items. With such a great amount to look over, you may get somewhat befuddled at first. So here is a little aide on the best way to pick the right eye embellishment for yourself. There are three principle standards that you need to recollect while purchasing a couple of eyeglasses or focal points. They are as per the following.

Good Lives Model: Importance of Interagency Collaboration in Preventing Violent Recidivism

Violence is a complex and multifaceted problem requiring a holistic and individualized response. The Good Lives Model (GLM) suggests violence occurs when an individual experiences internal and external obstacles in the pursuit of universal human needs (termed primary goods). With a twin focus, GLM-consistent interventions aim to promote attainment of primary goods, whilst simultaneously reducing risk of reoffending. This is achieved by improving an individuals’ internal (i.e., skills and abilities) and external capacities (i.e., opportunities, environments, and resources). This paper proposes that collaborations between different agencies (e.g., psychological services, criminal justice systems, social services, education, community organizations, and healthcare) can support the attainment of primary goods through the provision of specialized skills and resources. Recommendations for ensuring interagency collaborations are effective are outlined, including embedding a project lead, regular interagency meetings and training, establishing information sharing procedures, and defining the role each agency plays in client care.