services implementation
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2022 ◽  
Vol 18 (1) ◽  
pp. 0-0

In this paper, the authors focus on Artificial Intelligence as a tangible technology that is designed to sense, comprehend, act, and learn. There are two manifestations of AI in the medical service: an algorithm that analyzes and interprets the test result and a virtual assistant that communicates the result to the patient. The aim of this paper is to consider how AI can substitute a doctor in measuring human health and how the interaction with virtual assistant impacts one’s visual attention processes. Theoretically, the article refers to the following research strands: Human-Computer Interaction, technology in services, implementation of AI in the medical sector, and behavioral economy. By conducting an eye-tracking experimental study, it is demonstrated that the perception of medical diagnosis does not differ across experimental groups (human vs. AI). However, it is observed that participants exposed to AI-based assistant focused more on button allowing to contact a real doctor.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jodie Shoobridge ◽  
Tim Schultz ◽  
Gill Harvey ◽  
Neil Kirby

PurposeThe study describes the implementation of a novel strategy, entitled the Action Learning Set Facilitation Model, to develop internal facilitation capability to lead change. The Model incorporated the Novice-Experienced-Expert pathway, a facilitation development approach underpinning the integrated-Promoting Action on Research Implementation in Health Services Implementation Framework, with action learning methodology.Design/methodology/approachA mixed-methods descriptive approach reports the results of 22 interviews, 182 Action Learning Sets and 159 post program survey data sets to explore facilitator experiences, strengths and potential application of the Model.FindingsAt program completion, five novice (of 174) and one experienced (of 27) facilitator transitioned to the next facilitation level. The three groups of facilitators described positive change in confidence and facilitation skill, and experience of action learning sets. Inconsistencies between self-report competence and observed practice amongst novices was reported. Novices had decreasing exposure to the Model due to factors related to ongoing organisational change. Internal facilitators were considered trusted and credible facilitators.Research limitations/implicationsThere are practical and resource implications in investing in internal facilitation capability, noting proposed and real benefits of similar development programs may be compromised during, or as a consequence of organisational change. Further research describing application of the facilitation model, strategies to enhance multisystemic support for programs and evaluation support are suggested.Practical implicationsThe Action Learning Set Facilitation Model offers promise in developing internal facilitation capability supporting change in organisations. Critical success factors include building broad scale internal capability, stable leadership and longitudinal support to embed practice.Originality/valueThis is the first application of the facilitation component of the integrated-Promoting Action on Research Implementation in Health Services implementation framework embedded to action learning sets as an implementation science strategy for leader development supporting organisational change.


2021 ◽  
pp. 246-250
Author(s):  
Rachmawati Felani Djuria

Aim: Previous studies have shown that the service quality of the pharmaceutical drug information service has not been optimally implemented. This problem also occurred in Pangkalpinang city. Therefore, it is essential to conduct a study on the satisfaction of drug information service implementation to improve the quality of pharmaceutical services. Aim: Examining the satisfaction of drug information service implementation in Air Itam, Selindung, Girimaya, Gerunggang, and Melintang health centres Pangkalpinang city. Method: This observational research was conducted from March to December 2018 in Air Itam, Selindung, Girimaya, Gerunggang, and Melintang health centres, Pangkalpinang city. It involved 150 patients selected by accidental sampling techniques, and the bivariate analyses were performed using the dependent t-test. Results: The quality of drug information service implementation in all dimensions was good, and there were significant differences in tangibility (p < 0.0001), reliability (p = 0.025), and empathy (p = 0.011). All respondents were quite satisfied with the drug information service implementation in all dimensions, with a significant difference in the dimensions of tangibility (p = 0.002), reliability (p = 0.045), and empathy (p = 0.045). Conclusion: All respondents were quite satisfied with the drug information service implementation in all dimensions.


2021 ◽  
Vol 6 (1) ◽  
pp. 78-94
Author(s):  
Nanda Safarida

Pawn services, particularly Islamic pawn services in gold (rahn) is one of Islamic banks product that distributes short term financing to consumers without repayment (qardh) in order to mutual assistance principle (tabarru’). Gold pawning services could be an alternative for consumers to get easy money and have a fast process in sharia way. Yet this gold pawning services turn to be speculative investment in practice that contrast with sharia principle and the same time it raises quention on how strong the commitment of all stakeholders to pursue the sharia principle. This study aims to analyze the concept and various problems indication in gold pawning services implementation. Descriptive analytic method is applied to analyze secondary data related to its problems. The result of the study indicate that to ensure the practice of pawning gold does not become speculative motive, it’s necessary to have a clear and binding regulations on how the pawning practice should be carried out. These regulations must also be followed by strict sanctions. In addition, ensuring the gold pawn financing is channeled to the real sector will help prevent the emergence of speculators. On the other hand, the public as customer should be aware of risks on combining product of gold pawn financing and gold investment because big profits in any investment are always followed by high risks.  Finally, Participated and strong commitment of all stakeholders are the comprehensive answer in order to pursue maqasid sharia.


2021 ◽  
Vol 17 ◽  
pp. 732-739
Author(s):  
Bayona Ore ◽  
Morales Lozada

E-government requires the intensive use of ICTs (information and communication technologies) in public institutions to deliver services to citizens efficiently and effectively. E-government allows the transformation of the citizen service delivery system, and its implementation is conditioned by a set of critical factors. The city halls are directly connected with citizens and deliver e-services, but the importance of this level of government is sometimes underestimated. This study aims to explore the influence of critical factors on the e-services implementation in city halls. The authors used a model to assess the e-government development index of 10 city halls and to know the provision of e-services of city halls. The results reveal that the city halls in the study currently offer e-services at the levels of presence and urban information. It important that the efforts of city halls must be oriented to the levels of interaction, transaction and e-democracy.


2021 ◽  
Author(s):  
Hernán Asorey ◽  
Antonio Juan Rubio-Montero ◽  
Raúl Pagán-Muñoz ◽  
Rafael Mayo-García ◽  
Antonio Pardo-Diaz ◽  
...  

2021 ◽  
Vol 10 (1) ◽  
Author(s):  
Elizabeth A. McGuier ◽  
David J. Kolko ◽  
Mary Lou Klem ◽  
Jamie Feldman ◽  
Grace Kinkler ◽  
...  

Abstract Background Healthcare and human services increasingly rely on teams of individuals to deliver services. Implementation of evidence-based practices and other innovations in these settings requires teams to work together to change processes and behaviors. Accordingly, team functioning may be a key determinant of implementation outcomes. This systematic review will identify and summarize empirical research examining associations between team functioning and implementation outcomes in healthcare and human service settings. Methods We will conduct a comprehensive search of bibliographic databases (e.g., MEDLINE, PsycINFO, CINAHL, ERIC) for articles published from January 2000 or later. We will include peer-reviewed empirical articles and conference abstracts using quantitative, qualitative, or mixed methods. We will include experimental or observational studies that report on the implementation of an innovation in a healthcare or human service setting and examine associations between team functioning and implementation outcomes. Implementation outcomes of interest are acceptability, adoption, appropriateness, cost, feasibility, fidelity, penetration, and sustainability. Two reviewers will independently screen all titles/abstracts, review full-text articles, and extract data from included articles. We will use the Mixed Methods Appraisal Tool to assess methodological quality/bias and conduct a narrative synthesis without meta-analysis. Discussion Understanding how team functioning influences implementation outcomes will contribute to our understanding of team-level barriers and facilitators of change. The results of this systematic review will inform efforts to implement evidence-based practices in team-based service settings. Systematic review registration PROSPERO CRD42020220168


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