Measures of Performance: The Three Es of Soft Systems Methodology and the Indices of Performance of the Viable System Model

2006 ◽  
pp. 457-462
Author(s):  
Alberto Paucar-Caceres
Keyword(s):  
Soft Systems Methodology ◽  
System Model ◽  
Systems Methodology ◽  
Viable System Model ◽  
Soft Systems ◽  
Viable System ◽  
Measures Of Performance

scholarly journals The Soft Systems Methodology and the Viable System Model to improve mexican tourist supply regarding chinese consumers

2017 ◽  
Vol 27 (2) ◽  
pp. 53-64
Author(s):  
Tanya Arenas Reséndiz ◽  
◽  
Ricardo Tejeida Padilla ◽  
Oswaldo Morales Matamoros ◽  
Ana Coria Páez ◽  
...  
Keyword(s):  
Soft Systems Methodology ◽  
System Model ◽  
Chinese Consumers ◽  
Systems Methodology ◽  
Viable System Model ◽  
Soft Systems ◽  
Viable System

Exploring the complexity of sugarcane supply chains via systemic approaches

Kybernetes ◽  
2017 ◽  
Vol 46 (2) ◽  
pp. 310-329 ◽  
Author(s):  
Sandra Hildbrand ◽  
Shamim Bodhanya
Keyword(s):  
Sugar Industry ◽  
Soft Systems Methodology ◽  
Systems Methodology ◽  
Soft Systems ◽  
Content Type ◽  
Sugarcane Production ◽  
Potential Improvement ◽  
Viable System ◽  
Supply Systems ◽  
Core Issues

Purpose This paper aims to explore the complexity that characterises sugarcane production and supply systems by applying soft systems methodology (SSM) and the viable system model (VSM) based on an interpretive systemic approach. It seeks to understand the extent to which these methodologies may assist in exploring such a complexity. Design/methodology/approach SSM and VSM were combined with qualitative research methods to explore two sugarcane production and supply systems’ potential improvement possibilities. Findings Trust, transparency and communication shortcomings, poor miller–grower relationships, deficient systemic commitment, insular view, milling inefficiencies, sugarcane quality, quantity and consistency shortcomings, the industry setup and the lack of a common driver are core issues. SSM and VSM facilitated a thorough understanding, yet could not address detected deficiencies. Research limitations/implications The research was restricted to two milling areas, and only SSM and VSM were applied. Practical implications Presented findings can be used as a basis to facilitate improvement in sugarcane production and supply systems and to advocate the continuity of holistic considerations. Originality/value Neither SSM nor VSM have been applied in the sugar industry context. The sugarcane production and supply systems have been holistically investigated, and soft issues have been considered.

Soft Evaluation

2011 ◽  
pp. 136-157 ◽  
Author(s):  
Ala Abu-Samaha
Keyword(s):  
Information Technology ◽  
Soft Systems Methodology ◽  
It Projects ◽  
Systems Methodology ◽  
Soft Systems ◽  
Holistic View ◽  
Alternative Approach ◽  
Measurement Of Success ◽  
The Right ◽  
Measures Of Performance

In this chapter, the author describes an alternative approach to evaluating Information Technology (IT) projects, which involves developing a holistic view of IT interventions. The main methodological problem in evaluating any intervention is to choose the right indicators for the measurement of success or lack of it. These indicators will obviously be linked to the aims but will also be relevant to the objectives chosen to achieve these aims. Acknowledging the difficulty of choosing appropriate measures of performance, the author proposes the use of Soft Evaluation. The approach used brings together formal work in evaluation with a qualitative process of investigation based on Soft Systems Methodology in order to allow us to make judgements about the outcomes of an implementation in a systemic manner and from a number of different viewpoints or perspectives.

Design of a Conceptual Model for Improving Company Performance Based on Lean Management Applying the Viable System Model (VSM)

2018 ◽  
Vol 2 (2) ◽  
pp. 49-63 ◽  
Author(s):  
Sergio Gallego García ◽  
Rayco Rodríguez Reyes ◽  
Manuel García García
Keyword(s):  
Production Management ◽  
Modern Society ◽  
Holistic Approach ◽  
Service Level ◽  
System Model ◽  
Company Performance ◽  
Lean Management ◽  
Viable System Model ◽  
Viable System ◽  
The Right

Abstract Designing, changing and adapting organizations to secure viability is challenging for companies. Researchers often fail to holistically design or transform organizations. Thus, the aim of this study is to propose a holistic approach how organizations can be designed, changed or managed considering also its implications to production management following lean management principles. Hereby the Viable System Model was applied. This structure can be applied to any kind of structured organization and for its management with goals to be achieved in modern society; however focus of the research is the cluster of manufacturing and assembly companies. Goal of the developed organizational model is to be able to react to all potential company environments by taking decisions regarding organization and production management functions correctly and in the right moment based on the needed information. To ensure this, standardized communication channels were defined. In conclusion this proposed approach enables companies to have internal mechanisms to secure viability and also in production to reduce necessary stocks, lead times, manpower allocation and leads to an increase of the service level to the final customer.

A SOFT SYSTEMS METHODOLOGY APPROACH TO IMPROVING THE SUPPLY CHAIN OF A CONSTRUCTION PROJECT IN GAUTENG PROVINCE, SOUTH AFRICA

2020 ◽  
Vol 10 (1) ◽  
pp. 86-99
Author(s):  
Lewis Tsuro ◽  
Stan Hardman
Keyword(s):  
South Africa ◽  
Supply Chain ◽  
Construction Project ◽  
Soft Systems Methodology ◽  
Project Planning ◽  
Suitable Model ◽  
Senior Managers ◽  
Good Tool ◽  
Systems Methodology ◽  
Soft Systems

The Soft Systems Methodology (SSM) was developed as a set of tools for identifying and making incremental steps to improve situations with poorly defined causes or solutions. The supply chain forms a key process of any construction project; however, on any given construction site, supply chain inefficiencies could arise from many different avenues. Opinions vary, though, on which of these avenues is more important for increasing supply chain efficiencies; whether any problem even exist across the different aspects of the supply chain; as well as what steps should be taken to resolve them. It was therefore studied, here, whether SSM could be employed as a useful tool to systematically apply in the supply chains of a construction project in South Africa, for understanding and targeting the problematic situations that arise. Following thorough cyclical open-ended interviews with 17 workers, supervisors, foremen, site clerks, senior managers, and the CEO of the principal contractor at a new office park construction project in Rosebank, Johannesburg, and a thematic analysis of the data, SSM was performed to understand the existing challenges, and develop a suitable model for improvement. The study found that SSM was a good tool for understanding the ‘messy’ circumstances surrounding the chosen construction project supply chain, as well as actions that could be taken to improve the supply chain’s efficiency on site. The findings add weight to the argument that SSM could be a good tool for project managers to systematically introduce into their project planning regimens

scholarly journals The Architecture Design of Electrical Vehicle Infrastructure Using Viable System Model Approach

Systems ◽  
2021 ◽  
Vol 9 (1) ◽  
pp. 19
Author(s):  
Mahdi Boucetta ◽  
Niamat Ullah Ibne Hossain ◽  
Raed Jaradat ◽  
Charles Keating ◽  
Siham Tazzit ◽  
...  
Keyword(s):  
Urban Space ◽  
Electric Vehicles ◽  
Reference Model ◽  
System Model ◽  
Ecosystem Structure ◽  
Viable System Model ◽  
Charging Station ◽  
Viable System ◽  
Station Location ◽  
Ev Charging

Exponential technological-based growth in industrialization and urbanization, and the ease of mobility that modern motorization offers have significantly transformed social structures and living standards. As a result, electric vehicles (EVs) have gained widespread popularity as a mode of sustainable transport. The increasing demand for of electric vehicles (EVs) has reduced the some of the environmental issues and urban space requirements for parking and road usage. The current body of EV literature is replete with different optimization and empirical approaches pertaining to the design and analysis of the EV ecosystem; however, probing the EV ecosystem from a management perspective has not been analyzed. To address this gap, this paper develops a systems-based framework to offer rigorous design and analysis of the EV ecosystem, with a focus on charging station location problems. The study framework includes: (1) examination of the EV charging station location problem through the lens of a systems perspective; (2) a systems view of EV ecosystem structure; and (3) development of a reference model for EV charging stations by adopting the viable system model. The paper concludes with the methodological implications and utility of the reference model to offer managerial insights for practitioners and stakeholders.

A new management for enduring company success

Kybernetes ◽  
2011 ◽  
Vol 40 (3/4) ◽  
pp. 369-393 ◽  
Author(s):  
William F. Christopher
Keyword(s):  
Design Methodology ◽  
System Model ◽  
Business Enterprise ◽  
Viable System Model ◽  
System Science ◽  
Content Type ◽  
Turbulent Times ◽  
Changing Times ◽  
Viable System ◽  
Practical Implications

PurposeThe purpose of this paper is to explain how the system science and cybernetics in Stafford Beer's viable system model (VSM) will help management structure and manage their company to achieve on‐going success in a fast‐changing world.Design/methodology/approachThe author worked with Stafford Beer in the 1970s, applying his VSM in the corporation he then worked for and has used the VSM ideas in work with companies in 16 countries, always with success. The VSM instructs in how to structure and how to manage. For what to manage the author used Peter Drucker's key performance areas, and has more than 50 years of experience working in these areas.FindingsThe author has found, during his long career in industry and in consulting, that the VSM is the best available guide for structuring and managing a business enterprise for success in turbulent times.Practical implicationsIn the 1950s, Ralph Cordiner “decentralized” General Electric into 120 businesses, pioneering a new, better way to structure and manage a corporation. After 50 years, we have the next revolutionary advance in management, the system science and cybernetics in Stafford's VSM. The VSM includes information and environments in structure, enabling companies to change as appropriate for achieving on‐going success in a world of huge and fast‐growing variety.Originality/valueThe paper shows how a simple form of the VSM includes all the system science company management needs to structure and manage their company for enduring success in fast‐changing times.

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