A Case Study of Feedback as Website Design Issue

2018 ◽  
pp. 469-476
Author(s):  
Jatinder Manhas ◽  
Amit Sharma ◽  
Shallu Kotwal ◽  
Viverdhana Sharma
Keyword(s):  
Website Design ◽  
Design Issue

scholarly journals IWEARUP.COM USER INTERFACE ANALYSIS

VISUALITA ◽  
2019 ◽  
Vol 7 (2) ◽  
pp. 31-44
Author(s):  
Irma Rochmawati
Keyword(s):  
User Interface ◽  
Web Design ◽  
Website Design ◽  
Interface Analysis ◽  
Instrumental Case Study ◽  
Fashion Products ◽  
Visual Hierarchy ◽  
Instrumental Case ◽  
Marketing Tool

IWEARUP.COM is a website that is an e-commerce based. It contains information about buying, selling, distributing, and marketing fashion products. A business website is an example of using design as a marketing tool. Display of charming website with design is an attraction. However, a good website design must be able to display information clearly. Especially how to make the interface possible as it is not confused with the information displayed. Poor interfaces affect the users productivity or experience in visiting a website. This is a visual hierarchy which is the most important principles behind every website design. With an instrumental case study of the approach to produce conclusions that can be applied in designing e-commerce-based website. The goal is to make the website design in line with the content that will increase the website design and increase knowledge about the visual hierarchy of web design and its relation to the user interface.

scholarly journals Preventing Human Error on Online Transaction (A Case Study of B.com)

2019 ◽  
Vol 125 ◽  
pp. 22003
Author(s):  
Novie Susanto ◽  
Heru Prastawa ◽  
Zodiake Loventa ◽  
Muhammad Lufti ◽  
Felix Pandan
Keyword(s):  
Human Error ◽  
Relevant Information ◽  
Website Design ◽  
Error Identification ◽  
Study Methods ◽  
Internet Media ◽  
Online Buying ◽  
Product Specifications

Buying and selling transactions using internet media has advantages related to time and costs. However, buyers often feel difficult when accessing online websites. There are several types of errors that are experienced by buyers when using online buying and selling site services. It is including mistakes in selecting display menus, difficulties in finding items needed because there are too many choices available, errors in interpreting menus used, and sometimes difficulties in knowing product specifications because no relevant information is available on the site. In this study, we discuss the application of the HTA and SHERPA method to assess one of the online buying and selling sites currently used by Indonesian people, namely B.com. There are 100 respondents participated in this study. The study methods are including error identification, analyzing the error using SHERPA, and evaluating the website design. The result of the study provides some recommendation to the online buyer such as ensuring the quality of internet network, filling the data carefully, and confirming the purpose and nominal value of the transaction before it sent to the seller.

scholarly journals Towards data-driven culture in a Spanish automobile manufacturer: A case study

2020 ◽  
Vol 13 (2) ◽  
pp. 228
Author(s):  
Maria Esteller-Cucala ◽  
Vicenc Fernandez ◽  
Diego Villuendas
Keyword(s):  
Decision Making ◽  
Organizational Change ◽  
Organizational Transformation ◽  
Single Case ◽  
Data Driven ◽  
Website Design ◽  
Design Decision ◽  
Case Study Method ◽  
A Company

Purpose: Data-driven decision-making is a growing trend that lots of companies are nowadays willing to adopt. However, the organizational transformation needed is not always as simple and logical as it could seem and the comfort of the old habits can dim the change effort. The purpose of this study is to identify the potential problems that may arise in a real company’s transformation from a traditional intuition-driven decision-making model to a data-driven model. Design/methodology/approach: In order to reach this goal, a single case study method was used. Initially a literature review was conducted to analyze both the importance of the change to a data-driven culture and the process of organizational change. Thus, a case study method was adopted in a company of the automotive sector that included experimentation in the website design decision-making process. Findings: As a result of the case study, it was found that all the most cited risks for the organizational change process commented in the literature appeared in the project. However, even being warned of potential dangers the specific actions to prevent the damages were not trivial.Originality/value: The study presents in detail, the application of an organizational change model in a company. Important insights can be extracted from the specific case of a digitalization performed inside traditional industrial company.

scholarly journals The Relationship Between Website Quality and E-Satisfaction: A Case Study of Four- and Five-Starred Hotels in Hội An City of Quảng Nam Province

2013 ◽  
Vol 218 ◽  
pp. 147-160
Author(s):  
HUY LÊ VĂN ◽  
ÂN NGUYỄN THỊ HOÀI
Keyword(s):  
Customer Satisfaction ◽  
Empirical Research ◽  
Quantitative Research ◽  
Hospitality Industry ◽  
Website Design ◽  
The World ◽  
Customer Services ◽  
The Relationship ◽  
Developing Society

E-commerce has become a familiar and indispensable part in a developing society, contributing substantially to changes in the customer behaviors and demand. In order to meet customer needs, tourism companies in general and enterprises of the hospitality industry in particular must establish their own websites at the service of their business and competition. In this paper, through aggregation of existing theories in the world and quantitative research, the authors conduct an empirical research for the case of four- and five-starred hotels in H?i An City and identify seven factors that affect the satisfaction of online customers (or e-satisfaction): (1) website design, (2) website information, (3) website security, (4) trust, (5) transaction convenience, (6) customer services, and (7) hotel services information. Those results allow authors to offer some suggestions for hospitality enterprises to enhance their customer satisfaction.

Website Design and Development as An Effective and Efficient Promotional Tool: A Case Study in the Hotel Industry in Cyprus

2007 ◽  
Vol 2 (3-4) ◽  
pp. 125-139 ◽  
Author(s):  
Demetris Vrontis ◽  
Despo Ktoridou ◽  
Yioula Melanthiou
Keyword(s):  
Hotel Industry ◽  
Website Design ◽  
Design And Development

The Genesis and Internal Dynamics of El Salvador's People's Revolutionary Army, 1970–1976

2014 ◽  
Vol 38 (01) ◽  
pp. 102-129
Author(s):  
ALBERTO MARTÍN ÁLVAREZ ◽  
EUDALD CORTINA ORERO
Keyword(s):  
Latin America ◽  
El Salvador ◽  
Early Years ◽  
Left Wing ◽  
Internal Dynamics ◽  
Internal Coherence ◽  
The 1960S

AbstractUsing interviews with former militants and previously unpublished documents, this article traces the genesis and internal dynamics of the Ejército Revolucionario del Pueblo (People's Revolutionary Army, ERP) in El Salvador during the early years of its existence (1970–6). This period was marked by the inability of the ERP to maintain internal coherence or any consensus on revolutionary strategy, which led to a series of splits and internal fights over control of the organisation. The evidence marshalled in this case study sheds new light on the origins of the armed Salvadorean Left and thus contributes to a wider understanding of the processes of formation and internal dynamics of armed left-wing groups that emerged from the 1960s onwards in Latin America.

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