Social Media Scheduling and Account Management Platforms

2020 ◽  
pp. 173-197
Author(s):  
Karen E. Sutherland
Keyword(s):  
Social Media ◽  
Account Management

Social Media in E-Governance

2015 ◽  
pp. 160-191
Author(s):  
Mohammad Tariq Banday
Keyword(s):  
Social Media ◽  
Legal Issues ◽  
Security And Privacy ◽  
Media Policy ◽  
Account Management ◽  
Social Media Policy ◽  
Current Usage ◽  
Content Security ◽  
Job Advertisements ◽  
Reduced Costs

Social media has enormous prospectus to expand the usage of Internet and to realize full benefits of e-Governance by promoting, intensifying, improving and monitoring its offered services at reduced costs, increasing citizen usage of e-Services and e-Participation, posting job advertisements, announcing and marketing events, and seeking public feedback, opinion, cooperation and collaborate across its geographically diverse citizens and thus increase transparency and trust on government. However, at the same time using social media in e-Governance may impose diverse challenges which unless are not adequately addressed to, may hamper its successful integration with e-Governance. This chapter highlights the prospectus of social media and its current usage in e-Governance in India. It discusses the potential issues especially issues related to security and privacy of individuals, employees, infrastructure and data that may limit its benefits in e-Governance. It examines and compares social media policy of government of India with similar guidelines of some other nations in terms of employee's access, account management, acceptable use, employee conduct, content, security, legal issues and citizen conduct besides discussing emerging mobility and mobile social media policy of government of India and enumerates their merits, demerits and scope for further improvements.

Social Media in E-Governance

2016 ◽  
pp. 666-689 ◽  
Author(s):  
Mohammad Tariq Banday
Keyword(s):  
Social Media ◽  
Legal Issues ◽  
Security And Privacy ◽  
Media Policy ◽  
Account Management ◽  
Social Media Policy ◽  
Current Usage ◽  
Content Security ◽  
Job Advertisements ◽  
Reduced Costs

Social media has enormous prospectus to expand the usage of Internet and to realize full benefits of e-Governance by promoting, intensifying, improving and monitoring its offered services at reduced costs, increasing citizen usage of e-Services and e-Participation, posting job advertisements, announcing and marketing events, and seeking public feedback, opinion, cooperation and collaborate across its geographically diverse citizens and thus increase transparency and trust on government. However, at the same time using social media in e-Governance may impose diverse challenges which unless are not adequately addressed to, may hamper its successful integration with e-Governance. This chapter highlights the prospectus of social media and its current usage in e-Governance in India. It discusses the potential issues especially issues related to security and privacy of individuals, employees, infrastructure and data that may limit its benefits in e-Governance. It examines and compares social media policy of government of India with similar guidelines of some other nations in terms of employee's access, account management, acceptable use, employee conduct, content, security, legal issues and citizen conduct besides discussing emerging mobility and mobile social media policy of government of India and enumerates their merits, demerits and scope for further improvements.

scholarly journals KOMUNIKASI KRISIS PT. JOUSKA FINANSIAL INDONESIA DALAM PEMULIHAN CITRA PERUSAHAAN

2021 ◽  
Vol 4 (1) ◽  
pp. 1-10
Author(s):  
Isyraqi Khairy Siregar ◽  
Kurniati Putri Haeirina
Keyword(s):  
Social Media ◽  
Brand Image ◽  
Significant Loss ◽  
Communication Strategy ◽  
Media Relations ◽  
Collaborative Action ◽  
Consulting Services ◽  
Account Management ◽  
Financial Consultant ◽  
Management Contract

Jouska is an independent financial advisory company that provides offline and online consulting services that recently went viral in social media and had a strong brand image as a financial consultant related to today's needs. In July 2020, social media was outraged by the complaint, which claimed to have been harmed by them, because Jouska allegedly directed their clients to determine an Investor Fund Account Management Contract (RDI) with PT Mahesa Strategies Indonesia, whose shares are affiliated with Jouska. However, during the development, the client experienced a significant loss in the shares. This situation turned out to be similar complaints from other clients until Jouska underwent a crisis that led to the government's blocking, and the case ended in the realm of law. This study aims to analyze the communication that presents Image Restoration Theory through a lens. The method used in this research is descriptive qualitative, and it was found that Jouska did not yet have a clear SOP for communication with clients and had not implemented crisis management appropriately. There are several recommendations that Jouska can achieve to restore public trust, including collaborative action with various parties, building a communication strategy, and optimal media relations.

scholarly journals National memory institutions' social media policies and risk management: a content analysis

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Chern Li Liew
Keyword(s):  
Social Media ◽  
Risk Management ◽  
Content Analysis ◽  
Peer Review ◽  
Policy Development ◽  
Design Methodology ◽  
National Level ◽  
Content Type ◽  
Account Management ◽  
National Memory

PurposeAmong the current discourses around social media risk management (SMRM) is whether institutions perceive social media (SM) as more of an opportunity to be embraced and regulated, or a risk to be avoided or mitigated, how this is reflected in their policies and how institutional stance reflects their regulation and management of SM use and practices. There is currently no scholarly literature that addresses these for the memory sector where SM use has proliferated. This research aims to address this gap by putting a focus on national memory institutions (MIs), whose strategies and operations are often governed by a public/civic mandate.Design/methodology/approachThis research involves a comprehensive literature review and a content analysis. The review includes studies that have analysed institutional SM policies in other sectors. The review informs our content analysis both in terms of approaches and in terms of identifying areas for comparisons. Following an initial scoping review and a close inspection, a sample of eight policies of national MIs were included in the content analysis.FindingsThe content analysis led to the identification of 8 core themes and 36 sub-themes. The main themes are concerned with account management, audience management, rules for use, protecting institutional interests, legal considerations, the purpose of the policy, nature of postings and referencing information. Also emerged from the findings are a few gaps that we expect will provide a platform for further discourses with regard to the potentially complex role SM policies have in MIs and the broader cultural heritage sector in relation to their public/civic mandates.Originality/valueThis is the first close SM policy analysis for the memory sector focusing on national MIs. This research contributes insights into how national-level MIs tend to frame the opportunities and the risk of SM use, the ways in which they govern SM usage and their different approaches to SMRM. The findings have implications for SM policy development and implementations, and further iterations of SM policies in the memory sector.Peer reviewThe peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-09-2020-0421

scholarly journals FANATISME PENGGEMAR KPOP DALAM BERMEDIA SOSIAL DI INSTAGRAM

2019 ◽  
Vol 8 (2) ◽  
pp. 13
Author(s):  
Asfira Rachmad Rinata ◽  
Sulih Indra Dewi
Keyword(s):  
Social Media ◽  
Meaning Making ◽  
Knowledge Building ◽  
Pop Culture ◽  
Sampling Technique ◽  
Literature Study ◽  
Making Meaning ◽  
Account Management ◽  
Korean Wave ◽  
Selection Of

Abstract. Korean wave has become a big phenomenon in Indonesia, enthusiasm and passion for K-pop culture has led to fanaticism for fans. The distribution of K-pop content on social media such as Instagram gives fans space to participate in supporting their idols and this is one of the factors forming the fanaticism of k-pop fans. This study aims to determine the fanaticism of kpop fans in social media on Instagram as well as how kpop fans respond in responding to hoax and negative information from favorite idols. This research uses descriptive qualitative methods and data collection techniques used are interviews, and literature study. The selection of informants used a purposive sampling technique. The results showed the fact that fanaticism fans in social media on Instagram evaluated through fan activities such as Meaning Making, Meaning Sharing such as interpreting K-pop idol posts as motivation in research, making posts amazed and happy for K-pop idols . Poaching by following  fansite accounts and making fanfiction and making videos. Collecting such as uploading pictures about the official kpop merchandise needed and knowledge building  with fellow fans. Fanaticism, kpop fans, also through fan responses, asking for information, hoaxes and negatives from their idols responded with many variations such as annoyance, anger until heartache. And to seek clarification of the truth of the news that is by looking at reliable sources such as the official Instagram account K-pop idol, official Instagram account management artist to the Korean major media such as Soompi, Allkpop, and press realease provided by artist management

scholarly journals Increasing The Brand Awareness of KONOPA to Its Customers through Instagram Account Management

K ta Kita ◽  
2021 ◽  
Vol 9 (1) ◽  
pp. 73-81
Author(s):  
Maichel Perdana Korompis
Keyword(s):  
Social Media ◽  
Human Rights ◽  
Main Product ◽  
Brand Awareness ◽  
Media Management ◽  
Consumer Engagement ◽  
Account Management ◽  
Production Space ◽  
Audience Interaction ◽  
Social Media Management

KONOPA or Komunitas Noken Papua is an official trade brand registered by the Papua Legal Department and Human Rights Department since 2011 located in Jayapura, Papua. KONOPA's main product is Noken, a multifunctional knotted or woven bag of Papuan. Unlike other online-based Noken sellers, KONOPA has its own production space in making Noken. However, I found that there was a lack of audience interaction in KONOPA’s social media activity as well as the problem. After conducting an interview, the customers mostly were not interested in discovering the information KONOPA provided. Therefore, it is necessary to update the ways in promoting in order to increase consumer engagement. Thus, I designed some Instagram content and display pictures. These works would be beneficial for the organization to draw back the customers’ attention and buy the products. Based on the final result as well as the solved problem, the average number of the audience interaction has increased.Keywords: Brand awareness, Social Media Management, Instagram, Consumer Engagement

scholarly journals Facebook and Instagram Business Account Management under the Pandemic Influence

2021 ◽  
Vol 126 ◽  
pp. 04003
Author(s):  
Alona Natorina
Keyword(s):  
Social Media ◽  
Crucial Role ◽  
Critical Mass ◽  
Current Vector ◽  
Account Management ◽  
Online Business ◽  
Online Stores ◽  
Rational Organization ◽  
Marketing Costs

The crucial role of maintaining business accounts on social media for the rational organization of goods promotion in the COVID-19 pandemic context and increasing online business awareness is reasonably justified. Based on empirical research and analysis of Ukrainian retailers’ online stores, business account metrics are diagnostics in social media. The interpretation of the viral loop in social media is proposed, and the meaning of the definitions “subcritical mass” and “critical mass” of a Facebook / Instagram business account are clarified. The dynamic model of a critical mass of Facebook / Instagram business accounts is developed. The model allows monitoring the nature and influence of active followers on users to adjust the current vector of activity, minimize marketing costs, and increase the target audience involvement. The model also facilitates accurate targeting and error-free ad placement for online businesses.

Where Social Media Meets AAC

ASHA Leader ◽  
2015 ◽  
Vol 20 (7) ◽  
Author(s):  
Vicki Clarke
Keyword(s):  
Social Media

Social Media: A Powerful Tool for AAC Learning and Networking

ASHA Leader ◽  
2017 ◽  
Vol 22 (2) ◽  
Author(s):  
Lauren Enders
Keyword(s):  
Social Media

Making Twitter Work For You

ASHA Leader ◽  
2013 ◽  
Vol 18 (5) ◽  
Keyword(s):  
Social Media ◽  
Public Relations ◽  
Speech Language Pathologists

As professionals who recognize and value the power and important of communications, audiologists and speech-language pathologists are perfectly positioned to leverage social media for public relations.

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