scholarly journals Shaping a Smart Transportation System for Sustainable Value Co-Creation

2021 ◽  
Author(s):  
Jun Zhang ◽  
Shuyang Li ◽  
Yichuan Wang
Keyword(s):  
Social Dynamics ◽  
Transportation System ◽  
Longitudinal Case Study ◽  
Holistic View ◽  
Smart Transportation ◽  
Key Stakeholders ◽  
The Social ◽  
Sustainable Value ◽  
Networked Computing

AbstractThe smart transportation system (STS) leverages ubiquitous and networked computing to improve the efficiency of urban mobility. Whilst existing IS work has explored various factors influencing STS development, there is a lack of consideration of how value can be created for building a more sustainable STS. Drawing upon the value co-creation theory and stakeholder theory, we seek to understand the socio-technical shaping of the STS ecosystem and how government, firms and citizens collaboratively create sustainable value for designing and implementing STS initiatives. To reach this aim, we carry out a longitudinal case study over 2016–2018 in Shijiazhuang, China. We offer both theoretical and practical explanations on (i) key value facets with regard to sustainable STS design and implementation; and (ii) a holistic view of iterative value co-creation process pushed by key stakeholders. This study makes particular contributions to the IS, marketing and transportation literature by offering a critical understanding of the social dynamics for shaping a big data-driven STS ecosystem.

Exploring the Social Dynamics of Implementing Self-Managed Web-Based Wellness Tools

2012 ◽  
Vol 7 (4) ◽  
pp. 13-31 ◽  
Author(s):  
Rennie Naidoo
Keyword(s):  
Social Dynamics ◽  
Service Providers ◽  
Structuration Theory ◽  
Service Encounters ◽  
Longitudinal Case Study ◽  
Web Based ◽  
Face To Face ◽  
The Social ◽  
Healthcare Insurance

According to proponents of consumer-driven healthcare, the Web continues to offer huge opportunities to empower consumers to take individual ownership over their healthcare. Consequently many healthcare insurance service providers are integrating elements of Wellness into their product and service design and are making these available through Web-based portals. Based on a longitudinal case study of an e-Wellness implementation at a multinational consumer-driven healthcare insurance firm, key concepts from structuration theory are used to explore and analyse the social dynamics involved in the implementation of these contemporary forms of healthcare service encounters. This case study reports that in this particular context, face-to-face consultations continue to prevail over the use of virtual diagnosis and treatment by a computer-meditated virtual stress therapist and dietician practitioner. The author proposes the use of social frameworks to analyse and better understand the intricacies involved in implementing Wellness innovations.

scholarly journals Extending Geodemographics Using Data Primitives: A Review and a Methodological Proposal

2021 ◽  
Vol 10 (6) ◽  
pp. 386
Author(s):  
Jennie Gray ◽  
Lisa Buckner ◽  
Alexis Comber
Keyword(s):  
Social Dynamics ◽  
Feature Space ◽  
Social Processes ◽  
Multiple Time ◽  
Current State ◽  
Cluster Label ◽  
Static Data ◽  
The Social ◽  
Using Data

This paper reviews geodemographic classifications and developments in contemporary classifications. It develops a critique of current approaches and identifiea a number of key limitations. These include the problems associated with the geodemographic cluster label (few cluster members are typical or have the same properties as the cluster centre) and the failure of the static label to describe anything about the underlying neighbourhood processes and dynamics. To address these limitations, this paper proposed a data primitives approach. Data primitives are the fundamental dimensions or measurements that capture the processes of interest. They can be used to describe the current state of an area in a multivariate feature space, and states can be compared over multiple time periods for which data are available, through for example a change vector approach. In this way, emergent social processes, which may be too weak to result in a change in a cluster label, but are nonetheless important signals, can be captured. As states are updated (for example, as new data become available), inferences about different social processes can be made, as well as classification updates if required. State changes can also be used to determine neighbourhood trajectories and to predict or infer future states. A list of data primitives was suggested from a review of the mechanisms driving a number of neighbourhood-level social processes, with the aim of improving the wider understanding of the interaction of complex neighbourhood processes and their effects. A small case study was provided to illustrate the approach. In this way, the methods outlined in this paper suggest a more nuanced approach to geodemographic research, away from a focus on classifications and static data, towards approaches that capture the social dynamics experienced by neighbourhoods.

scholarly journals Experiencing Virtual Social Enterprise Media Architectures

2016 ◽  
Vol 4 (2) ◽  
pp. 29
Author(s):  
Lene Pettersen
Keyword(s):  
Social Enterprise ◽  
Structuration Theory ◽  
Physical World ◽  
Virtual Space ◽  
Longitudinal Case Study ◽  
Multinational Organization ◽  
Making Sense ◽  
Spatial Sense ◽  
The Social

<p>This article addresses knowledge professionals’ experiences of being in and using social enterprise media, which is characterized by a social, people-centric, dynamic and non-hierarchical information architecture. Rather than studying the social enterprise media from a typical STS-perspective in terms of ‘scripts’, ‘antiprogram’, or as ‘configuring design processes based on the user’, the paper direct its analytical lens to the users’ experiences, practices and routines when they are making sense of the virtual space in social enterprise media. As theoretical framework, unexplored corners of structuration theory where Giddens (1979, 1984) discusses spatiality (place) and temporality (time), where Giddens is inspired by the philosopher Wittgenstein (1972), the micro-sociologist Goffman (1959), and the time-geographer Hägerstrand (1975, 1978) are employed. With this approach, dynamic social processes are included in our studies of technology. Qualitative insights from a comprehensive and longitudinal case study of a multinational organization with entities in Europe, North Africa and the Middle East were used in order to get an in-depth understanding of how people experienced using virtual and social architectural spaces. The findings show that the social architecture and people-centric model in the virtual space in social enterprise media does not provide an intuitive spatial sense, nor does it provide logics that correspond with known and familiar logics or established communication and interaction practices among employees. Key features in social enterprise media (e.g., transparency) collide with how space is constructed in the physical world and with the logics at play in offline conversations and social interactions (e.g. turn-taking in conversations or the opportunity to withdraw from conversations).  </p>

Implementing CRM Systems

2011 ◽  
pp. 76-92
Author(s):  
Bendik Bygstad
Keyword(s):  
Research Literature ◽  
Customer Relationship ◽  
Research Approach ◽  
Longitudinal Case Study ◽  
Thick Description ◽  
Marketing Process ◽  
The Social ◽  
Management Techniques ◽  
A Company

Many companies have large expectations of the use of Customer Relationship Management (CRM) systems, expecting to harvest benefits from dialogue marketing and internal knowledge synergies. How should these systems be implemented? And how easy do the benefits come? The research approach is a longitudinal, six-year case study of a company implementing CRM both as a marketing principle and as an information system. The implementation was, from the outset, regarded as an organizational experiment, and the case is laid out in some detail to provide a somewhat “thick description” of the social setting and actors’ behavior. The high failure rate of CRM projects illustrates the gap between our intentions and outcomes. Interpreting a longitudinal case study and the research literature, we find two options to improve our practice. From a managerial view, we should treat CRM projects as complex challenges, needing tight project control and the application of change management techniques, focusing on the marketing process and data quality. In contrast, we could accept that the mechanisms at work at the micro level are only partly controllable by management techniques, and we should let the infrastructure grow organically.

scholarly journals Mesolithic Fireplaces and the Enculturation of Early Holocene Landscapes in Britain, with a Case Study from Western Scotland

2019 ◽  
Vol 85 ◽  
pp. 131-159
Author(s):  
Steven Mithen
Keyword(s):  
Early Holocene ◽  
Archaeological Record ◽  
Cultural Significance ◽  
Hunter Gatherers ◽  
Subsistence Economy ◽  
Holistic View ◽  
The Social

In light of the enculturation of landscapes by ethnographically documented hunter-gatherers, we should expect Mesolithic hunter-gatherers to have endowed their early Holocene landscapes with meaning. Attempts to find evidence for this have focussed on the unusual and exotic – those aspects of the archaeological record that seem immediately unrelated to subsistence. In this contribution, I suggest that fireplaces, ubiquitous on Mesolithic sites and often swiftly passed over in site reports as evidence for cooking alone, had played a key role in the process of landscape enculturation. Although we cannot reconstruct the specific meanings once attached to early Holocene landscapes, by appreciating the social and cultural significance of fireplaces we gain a more holistic view of the Mesolithic than is currently the case, whether in those studies that focus on settlement and subsistence or those that cite examples of ritual. In the course of making this argument, I summarise the evidence for fireplaces from Mesolithic Britain, noting the need for more systematic reporting. Finally, I provide a case study from western Scotland that seeks to view a suite of fireplaces in the context of the landscape topography, early Holocene environments, subsistence economy, and by drawing on selected ethnographic analogies.

Sustainable Framework for Smart Transportation System: A Case Study of Karachi

2019 ◽  
Vol 106 (1) ◽  
pp. 27-40 ◽  
Author(s):  
Muhammad Aamir ◽  
Suhaib Masroor ◽  
Zain Anwar Ali ◽  
Bai Ting Ting
Keyword(s):  
Transportation System ◽  
Smart Transportation ◽  
System A

Business models impacting social change in violent and poverty-stricken neighbourhoods: A case study in Colombia

2016 ◽  
Vol 35 (4) ◽  
pp. 427-448 ◽  
Author(s):  
Martine Hlady Rispal ◽  
Vinciane Servantie
Keyword(s):  
Social Change ◽  
Social Entrepreneurship ◽  
Business Models ◽  
Social Value ◽  
Longitudinal Case Study ◽  
Community Based ◽  
The Social ◽  
Innovative Solutions ◽  
Value Propositions

The business model (BM) – a representation of a venture’s core logic for creating value – is an emergent construct of interest in social entrepreneurship research. While the BM concept is normally associated with financial objectives, socio-entrepreneurial BMs are uniquely identifiable by their social value propositions, by their intended target markets and by the projected social change. Drawing from a longitudinal case study of a Colombian foundation, we outline the characteristics of socio-entrepreneurial BMs. We analyse the entrepreneurial process behind the implementation of a BM that draws on communitarian innovative solutions that benefit the excluded and, ultimately, society at large. Focusing on the question of how socio-entrepreneurial BMs progressively evolve to produce social change, we examine the BM of a successful socio-entrepreneurial venture that exhibits the conditions of social change. Our findings show that the social value proposition, the entrepreneur’s passion for social change and a community-based network are decisive factors.

scholarly journals The impacts of Meta Data Management on Social Dynamics: A Research Case Study

2021 ◽  
Author(s):  
◽  
Torrance Mayberry
Keyword(s):  
Data Management ◽  
Management Practices ◽  
Social Dynamics ◽  
Complex Phenomenon ◽  
Critical Importance ◽  
Meta Data ◽  
Cognitive Ethnography ◽  
The Social ◽  
Emerging Themes

<p>Meta data management practices often overlook the role social dynamics play in harnessing the value of an organisation’s unique business language and the behaviours it creates. Using evidence from literature, interviews and cognitive ethnography, this research case sets out to explain the impacts of meta data management on social dynamics. The emerging themes (that is, newness, continual adaption, engagement tension, production tension, inefficiency and unreliability) represent salient factors by which organisations can be constrained in exploiting the worth of their meta data. This research emphasises the critical importance of organisations having a deeper understanding of the purpose and meaning of information. This understanding is a strength for creating value and for exploiting the worth arising in networks and in the social dynamics created within those networks. This strength contributes to organisations’ economic growth and is interdependent with their ability to manage complex phenomenon in a growing interconnected society.</p>

Diffusion of a systemic innovation

2017 ◽  
Vol 17 (1) ◽  
pp. 25-44 ◽  
Author(s):  
John Lindgren ◽  
Stephen Emmitt
Keyword(s):  
Construction Sector ◽  
Longitudinal Case Study ◽  
Holistic View ◽  
Content Type ◽  
High Rise ◽  
Factors Influencing ◽  
Multiple Data ◽  
Systemic Innovation ◽  
And Diffusion

Purpose The purpose of this paper is to identify factors that influence the diffusion of a systemic innovation in the Swedish construction sector. The focus is on high-rise multi-storey timber housing; the development of which was enabled by a change in building regulations. This allowed building higher than two stories in timber. Design/methodology/approach A longitudinal case study was used with multiple data collection methods to study the development and diffusion of a multi-storey timber house system by a case study organisation. Findings The findings contribute to understanding for a number of interacting factors influencing the diffusion of a systemic innovation related to the case study organisation. Originality/value The research provides a holistic view of interacting factors influencing the diffusion of a systemic innovation. The results have value to the Swedish construction sector and to the global community of construction researchers, as it provides empirical findings that further increase the understanding for diffusion of systemic innovations in a specific context.

Common Ground

Prejudice ◽  
2021 ◽  
pp. 114-134
Author(s):  
Endre Begby
Keyword(s):  
Common Ground ◽  
Social Dynamics ◽  
Epistemic Responsibility ◽  
Remedial Action ◽  
Social Scripts ◽  
The Social ◽  
Minority Candidate

This chapter outlines a way to study the social dynamics of prejudice even in the absence of “prejudiced believers.” Stereotypes often serve to provide us with “social scripts.” We often comply with these scripts even though we don’t endorse their content, simply because we have reason to believe that others endorse them, and because they are typically backed up by sanctions. But others may be in the same situation. Accordingly, we could find ourselves in situations where nobody endorses the stereotypes encoded in our social scripts, even as these scripts continue to govern our mutual interactions. Reverting to notions of “collective” or “shared” epistemic responsibility provides no real traction on these kinds of situations, nor any novel perspectives on remedial action. As a case study, this chapter offers the paradox of “perceived electability,” where voters fail to support a preferred minority candidate because they believe others will not vote for her.

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