The emergence of local open government: Determinants of citizen participation in online service reporting

2017 ◽  
Vol 34 (3) ◽  
pp. 457-469 ◽  
Author(s):  
Lisa Schmidthuber ◽  
Dennis Hilgers ◽  
Thomas Gegenhuber ◽  
Stefan Etzelstorfer
2018 ◽  
Vol 34 (3) ◽  
pp. 204-216 ◽  
Author(s):  
Stuti Saxena ◽  
Irfan Muhammad

Purpose Accountability, citizen participation and transparency are the three pillars on which open government data (OGD) is based. As such, OGD implies that the government shall provide data freely via the internet so that the same may be re-used for diverse purposes. It is hoped that by re-using government data, public value shall be co-created and government services might be improved upon with the involvement of different stakeholders. The purpose of this paper is to underline the impact of OGD on accountability and transparency in the context of Pakistan where OGD initiative is taking roots for quite some time now. In the present study, the authors seek to investigate the challenges being faced by the professionals in the private sector and nongovernment organizations (NGOs) in Pakistan. Besides, the authors also seek inputs from the respondents in the manner in which OGD initiative of Pakistan has impact on ensuring accountability and transparency. Design/methodology/approach For conducting the review of the national OGD portal of Pakistan, the authors invoke documentary analysis wherein the authors investigate the features of the national OGD portal of Pakistan. Furthermore, the authors conducted structured interviews with 49 senior management representatives from private sector and NGOs in order to gauge the challenges encountered by them in tapping OGD from diverse online public sources. Findings Respondents aver that robust statistical analysis is not feasible via the data sets being shared by the online sources. More initiatives are required on the part of the government bodies to release the data sets which have remained confined in silos. Government should institutionalize an OGD policy and promote the re-use of OGD by the professionals from diverse backgrounds. At present, only educational data are being shared by the OGD portal of Pakistan and it is important that more data sets are being released in the public domain. Furthermore, the respondents perceive that in a bid to be more accountable and transparent, the government bodies should release data sets via the online channels which are user-friendly. Research limitations/implications The present study conducted a qualitative research where the number of respondents was relatively less. Further research is required by adopting quantitative approach in order to accommodate more respondents and lend reliability to the study. Nevertheless, the study holds implications for academicians and practitioners in the sense that while it is needed that further research be conducted on the OGD initiative of Pakistan, it is imperative that policy makers get involved in institutionalizing the OGD initiative of Pakistan at national and local levels. Social implications Professionals might be better involved in creating and co-creating products and services by tapping OGD. Originality/value Given that OGD initiative in Pakistan is in a nascent stage and research is wanting in exploring the nature and scope of Pakistan’s OGD, the present study seeks to contribute toward the existing OGD literature.


2019 ◽  
Vol 49 (3) ◽  
pp. 343-355 ◽  
Author(s):  
Lisa Schmidthuber ◽  
Frank Piller ◽  
Marcel Bogers ◽  
Dennis Hilgers

2021 ◽  
Vol 13 (14) ◽  
pp. 8000
Author(s):  
Eun G. Park

The objectives of this study are to: estimate African countries’ Government Openness Index (AGOI) to see the updated progress of open government in those countries, examine which areas African countries should further improve for sustainable development, and compare the performance of the Open Government Partnership (OGP) member countries to that of non-OGP countries in forming AGOI. This study developed the AGOI with 32 selected countries and four factors (ACC (accountability), TRA (transparency), CPF (citizen participation and freedom) and ICT (information and communication technology)) for the period of 2006–2019. The results show that African countries have continuously increased the values of AGOI for the period. ACC has barely changed, but TRA has increased slightly. Both CPF and ICT have increased at higher growth rates during the period. The OGP group reached much better scores than their non-OGP counterparts, with positive differences in AGOI, ICT, CPF, and TRA, except ACC. The results of this study suggest that the constantly increasing CPF and ICT levels in countries that have similar conditions as African countries should be further improved to function well enough to build accountability and transparency. It is also recommended that countries join the OGP in order to move towards improving government openness and creating sustainable development.


Author(s):  
John G. McNutt ◽  
Lauri Goldkind

Governments have long dealt with the issue of engaging their constituents in the process of governance, and e-participation efforts have been a part of this effort. Almost all of these efforts have been controlled by government. Civic technology and data4good, fueled by the movement toward open government and open civic data, represent a sea change in this relationship. A similar movement is data for good, which uses volunteer data scientists to address social problems using advanced analytics and large datasets. Working through a variety of organizations, they apply the power of data to problems. This chapter will explore these possibilities and outline a set of scenarios that might be possible. The chapter has four parts. The first part looks at citizen participation in broad brush, with special attention to e-participation. The next two sections look at civic technology and data4good. The final section looks at the possible changes that these two embryonic movements can have on the structure of participation in government and to the nature of public management.


2017 ◽  
Vol 85 (3) ◽  
pp. 566-586 ◽  
Author(s):  
Bernd W. Wirtz ◽  
Jan C. Weyerer ◽  
Michael Rösch

Citizens are at the heart of open government, and their participation represents a fundamental principle of the latter. Despite their essential role and the great potential benefits open government holds for the public, challenges of use among citizens persist. Previous empirical research has scarcely addressed these issues from a citizen perspective. This study investigates the determinants of open government data use by citizens in Germany. Our results indicate that ease of use, usefulness, as well as transparency, participation and collaboration expectancies significantly determine citizens’ intention to use open government data, which in turn positively affects their word-of-mouth intention. Overall, the findings not only contribute to our understanding of citizen behavior in the context of open government research, especially shedding light on the key aspects of citizens’ usage intention, but also provide implications for both researchers and practitioners. Points for practitioners Citizen-based use of open government data (OGD) has multiple facets that practitioners should be aware of. Public administration needs to take account of the important role of accessibility and usability in providing OGD services, with the objective of meeting the major challenge of enabling equal access for all populations via appropriate channels and customization. The content-related preparation of OGD services should seek to enhance transparency, participation and collaboration, raising and shaping respective expectations among citizens. Finally, practitioners should pay particular attention to the opportunities and risks associated with word-of-mouth communication in the context of OGD.


2016 ◽  
Vol 2016 (1) ◽  
pp. 13939
Author(s):  
Lisa Schmidthuber ◽  
Thomas Gegenhuber ◽  
Dennis Hilgers ◽  
Stefan Etzelstorfer

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