Does the technology acceptance model predict actual use? A systematic literature review

2010 ◽  
Vol 52 (5) ◽  
pp. 463-479 ◽  
Author(s):  
Mark Turner ◽  
Barbara Kitchenham ◽  
Pearl Brereton ◽  
Stuart Charters ◽  
David Budgen
Keyword(s):  
Literature Review ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Systematic Literature Review ◽  
Actual Use ◽  
Acceptance Model

scholarly journals Mobile perceived trust mediation on the intention and adoption of FinTech innovations using mobile technology: A systematic literature review

F1000Research ◽  
2021 ◽  
Vol 10 ◽  
pp. 1252
Author(s):  
Hatim M. Dawood ◽  
Chee Yoong Liew ◽  
Teck Chai Lau
Keyword(s):  
Literature Review ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Mobile Technology ◽  
Systematic Literature Review ◽  
Business Models ◽  
New Technologies ◽  
Mediation Effects ◽  
Perceived Trust ◽  
Acceptance Model

The banking and financial sectors have witnessed a significant development recently due to financial technology (FinTech), and it has become an essential part of the financial system. Many factors helped the development of this sector, including the pandemics such as Covid-19, the considerable increasing market value of the FinTech sector worldwide, and new technologies such as blockchain, artificial intelligence, big data, cloud computing and mobile technology. Moreover, changes in consumer's preferences, especially the Z-generation (digital generation). FinTech shifted the traditional business models to mobile platforms characterized by ease of access and swift transactions. Mobile technology became the main backbone for FinTech innovations and acts as a channel to deliver FinTech services that overcome all geographical and timing barriers, thus enhancing financial inclusion. Mobile perceived Trust (MPT), or the trust in using financial business models via mobile technology, is a crucial factor in the FinTech context that has mediation effects on the intention and adoption of different FinTech business models. Unfortunately, few studies have explored MPT mediations on consumers' intention to adopt FinTech innovations using mobile technology. Typically, many studies examined trust/MPT as an independent and unidirectional variable and investigated its effects on behaviour intention without predicting its mediation effects. This study aimed to develop a systematic literature review on MPT mediation in FinTech, focusing on the period from 2016 and 2021, in journals ranked Q1 and Q2, and known-based theories such as the technology acceptance model, the unified theory of acceptance and use of technology, and the mobile technology acceptance model. This study found that only four articles were published in Q1 and Q2 journals. In these articles, the MPT was used as a mediator, and its effects were measured on the intention and adoption of the behaviour.

scholarly journals Implementation of APAPO from Technology Acceptance Model and Sosial Affordances

2020 ◽  
Vol 3 (1) ◽  
pp. 12-26
Author(s):  
Elyan Nadian Zahara
Keyword(s):  
Literature Review ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Qualitative Approach ◽  
Unit Of Analysis ◽  
Social Affordances ◽  
Directorate General ◽  
Conceptual Paper ◽  
Acceptance Model ◽  
Purposive Sample

The purpose of this study is to explain how was the Implementation of Online Passport Queue Registration Application (APAPO) based on TAM and social affordances. This study is a conceptual paper using qualitative approach with literature review. APAPO is used as a unit of analysis with Directorate General of Immigration’s public complaint data as a purposive sample. From the result, it was recognized that APAPO was not well-received by users and had low social affordances.

scholarly journals PENERAPAN TECHNOLOGY ACCEPTANCE MODEL PADA KUALITAS USER EXPERIENCE APLIKASI MULTIMEDIA COMPANY PROFILE BPJS KESEHATAN WONOSOBO

Device ◽  
2020 ◽  
Vol 10 (1) ◽  
pp. 9-14
Author(s):  
Saifu Rohman
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
User Experience ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Actual Use ◽  
Acceptance Model ◽  
Behavioral Intention To Use ◽  
User Friendly

Company Profile sebuah perusahaan merupakan sebuah media yang memiliki peran yang sangat penting dalam menunjukkan eksistensinya di dalam berbagai bidang dunia bisnis. Perkembangan dunia teknologi informasi menuntut untuk selalu memberikan sesuatu yang lebih nyaman dan mengedepankan user experience. Metode TAM (Technology Acceptance Model) merupakan salah satu metode yang tepat dalam merancang dan membangun sistem yang user friendly dalam meningkatkan tingkat kepuasan pengguna pada user experience. Dengan mengimplementasikan konstruk-konstruk TAM yang meliputi PU (Perceived Usefulness), PEOU (Perceived Ease of Use), ATU (Attitude Toward Using), BITU (Behavioral Intention to Use) dan AU (Actual Use) maka dapat dipastikan akan meningkatkan tingkat kenyamanan user experience melalui interface yang baik dan sesuai dengan kebutuhan pengguna informasi.

The Actual Use of Social Media in Indonesia

2021 ◽  
pp. 640-663
Author(s):  
Sevenpri Candra ◽  
Steffani Steffani ◽  
Klaudiya Klaudiya ◽  
Iva Sutiana
Keyword(s):  
Quality Of Life ◽  
Social Media ◽  
Technology Acceptance ◽  
Social Exchange ◽  
Technology Acceptance Model ◽  
Privacy Concern ◽  
Actual Use ◽  
Use Of Social Media ◽  
Acceptance Model

In Indonesia, the use of social media has been increased. Many factors are related to support the use of social media. This research aims to prove the affects between quality of life, social exchange, and technology acceptance model, which is based on previous research by adding privacy concern as moderating variable. This research conducted by distributing online questionnaires to the citizen that using social media in Indonesia. This research used Structural Equation Modeling as analysis method with software WarpPLS 5.0 as statistic tools. Data were collected from online questionnaires and the total of sample are 440 respondents. The result for this research shows that quality of life affects social exchange, which also affects to technology acceptance model and results to actual use of social media while the variable of privacy concern doesn't prove as moderating variable. As the result of the study, researchers suggest to the organizations that provide social media to pay attention to quality of life that will motivate someone to using social media.

Determinants of E-Payment Systems Success

2012 ◽  
Vol 4 (3) ◽  
pp. 15-38 ◽  
Author(s):  
Adeyinka Tella
Keyword(s):  
Service Quality ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Payment System ◽  
Ease Of Use ◽  
Future Research ◽  
Perceived Benefits ◽  
Actual Use ◽  
System Success ◽  
Acceptance Model

The success of an information system (IS) depends on the users’ satisfaction with the system. In this study, the Technology Acceptance Model by Davies (1989) was extended. The paper synthesized the technology acceptance model (TAM) to explain and predict the success of e-payment system using users’ satisfaction as dependent variable. The hypothesized model was validated empirically using a sample data collected from of a modified e-payment questionnaire. A total of 74 teaching and non teaching academic staff selected from the Faculty of Communication and Information Sciences, University of Ilorin, Nigeria constituted the sample for the study. The results revealed correlation among perceived benefits, perceive enjoyment, speed; service quality, perceive ease of use and actual use and e-payment success. Moreover, all the seven e-payment predictive factors together made 69% of e-payment system success. Similarly perceived benefits, perceive enjoyment, speed; service quality, perceive ease of use and actual use are good predictors of e-payment system success. One of the implications pointed out by the study is that the measures for the construct of e-payment system success used are self-reported. In the light of this, future research should develop more objective and accurate measures for determining e-payment system success.

scholarly journals ANALISIS TECHNOLOGY ACCEPTANCE MODEL APLIKASI LINKAJA

2020 ◽  
Vol 13 (3) ◽  
pp. 164
Author(s):  
Anggit Esti Irawati ◽  
Ehrmann Suhartono
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Perceived Risk ◽  
Structural Equation ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Equation Modeling ◽  
Perceived Ease Of Use ◽  
Actual Use ◽  
Acceptance Model

<p>Potensi penggunaan e-money sangat besar dan menarik perhatian sebagai cara pembayaran alternatif di seluruh dunia. Pemerintah melalui Bank Indonesia menggerakkan masyarakat untuk melakukan Gerakan Nasional Non Tunai (GNNT). Namun, hanya lapisan masyarakat tertentu yang sudah terbiasa menggunakan transaksi dengan <em>e-money</em>. Sebagian masyarakat beranggapan bahwa transaksi pembayaran menggunakan <em>e-money</em> masih terdapat banyak kekurangan. Penelitian ini bertujuan untuk menguji <em>Technology Acceptance Model</em> (TAM) yaitu <em>perceived ease of use</em> dan <em>perceived usefulness</em>, selain itu juga menambahkan <em>perceived risk</em> untuk mengetahui pengaruh terhadap <em>attitude toward using</em> dan <em>actual use</em> terhadap penggunaan aplikasi LinkAja. Metode analisis menggunakan <em>Structural Equation Modeling</em> (SEM) dengan alat analisis SmartPLS. Penelitian ini dilakukan dengan metode survei dan sampel diambil menggunakan teknik <em>purposive sampling</em> terhadap responden yang menggunakan aplikasi LinkAja di seluruh Indonesia. Responden yang diperoleh sebanyak 200 responden. Hasil penelitian menunjukkan bahwa <em>perceived ease of use</em> dan <em>perceived usefulness</em> berpengaruh positif signifikan terhadap <em>attitude toward using</em> dan <em>actual use</em>. <em>Perceived risk</em> tidak berpengaruh signifikan terhadap <em>actual use</em> aplikasi LinkAja.</p>

Applying the Technology Acceptance Model to Measure the Learning Management System Acceptance by Students of Politeknik Sakti Surabaya

2015 ◽  
Vol 72 (4) ◽  
Author(s):  
Uce Indahyanti ◽  
Sukarjadi Sukarjadi
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Management System ◽  
Learning Management System ◽  
Ease Of Use ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Actual Use ◽  
Learning Management ◽  
Acceptance Model

The purpose of this study is to measure factors that influence students’acceptance of a Learning Management System (LMS) using the Technology Acceptance Model (TAM). LMS is an information system that facilitates e-learning that serves to process, store, disseminate learning materials and provides administrative support and communication related to the teaching and learning process. Support students as users of the LMS content are one of the success factors in the implementation of the LMS. This study uses the Technology Acceptance Model (TAM), which has five factors namely perceived usefullness, perceived ease of use, attitudes towards to use, behavioral intention to use and actual use. A set of questionnaires have been completed by 60 students in Politeknik SAKTI Surabaya. Data were processed using SmartPLS and analyzed using the Structural Equation Modeling–Partial Least Square (SEM-PLS) method. The results showed that the TAM was valid, reliable, and substantially acceptable based on the results of data evaluation, ie the indicator factor loading > 0.5, the t-statistic ≥ 1.96, the cronbach alpha ≥ 0.6, and the value of the goodness of fit  = 0.47. The factors that influence students’acceptance of a LMS in Politeknik SAKTI Surabaya are perceived usefullness, perceived ease of use, and attitudes towards to use, affecting the intention to use, and significantly affect the actual use of LMS.

The Role of Technology Acceptance Model in Strengthening Business Positioning

2019 ◽  
pp. 117-155
Author(s):  
Emeka Smart Oruh
Keyword(s):  
New Media ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Ease Of Use ◽  
Cyber Attack ◽  
Market Positioning ◽  
Actual Use ◽  
Market Leadership ◽  
Acceptance Model ◽  
Customer Intimacy

Technology acceptance model (TAM)—new media—has been widely viewed as a veritable medium for innovating businesses, specifically business positioning. However, organizations are hardly adopting it due to fear of losing control of information flow and cyber-attack, which has intensified and taken mutative dimensions recently. Although numerous studies have explored TAM, they have largely focused on users' perception of the system's usefulness, ease of use, intention to use, and the actual use, while leaving out the strategic implications of such business practice. Thus, relying on thematic textual analysis of interview data drawn from 41 respondents, this chapter empirically investigates how selected ICT firms in Nigeria are behaving towards TAM- new social media. Consequently, the study proposes that rather than dwell on avoidance model, following associated risks, TAM can be securely and effectively integrated to help stimulate business positioning: market positioning, market leadership, customer intimacy-relationship, and competitive advantage for organizational success.

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