Human Services workers’ experiences of rapidly moving to Telehealth

2020 ◽  
Vol 45 (4) ◽  
pp. 236-240
Author(s):  
Rachael Sanders
Keyword(s):  
Human Service ◽  
Human Services ◽  
Work Life ◽  
Strong Sense ◽  
Common Method ◽  
Work Life Balance ◽  
Life Balance ◽  
Work From Home ◽  
Human Service Agencies ◽  
Service Agencies

AbstractAs a way of restricting the spread of COVID-19, methods of social distancing were instituted in most places that people gather, including workplaces. As such, human service agencies have implemented novel ways of delivering services to clients, with a common method being telehealth. For some practitioners this was unchartered waters and required rapid adaption to their everyday practice. I was interested to hear about their experiences and what useful learning came from it. I spoke, informally, with 13 people across four settings in a regional city in Victoria, asking them about the problems, positive changes and innovations that emerged. There were reports of challenges to overcome as well as benefits that may well become long-lasting. Practitioners adapted quickly and successfully to telehealth, with only minor problems that they managed to iron out quite quickly. They were mindful of people’s differing levels of capacity and access to technology and learned to be gentle and kind to themselves and others as they adapted. Some people came to realise that they like to work from home because it improves their work-life balance. Others, however, are keen to return to the workplace; highlighting the importance for flexibility based on individual circumstances. There was a strong sense of improved communication between agencies as they were better able to connect via telehealth compared with former in-person practices.

scholarly journals Challenges for work–life balance during COVID-19 induced nationwide lockdown: exploring gender difference in emotional exhaustion in the Indian setting

2020 ◽  
Vol 35 (7/8) ◽  
pp. 705-718
Author(s):  
Bhumika Bhumika
Keyword(s):  
Emotional Exhaustion ◽  
Work Life ◽  
Personal Life ◽  
Work Life Balance ◽  
Life Balance ◽  
Content Type ◽  
Work From Home ◽  
Indian Setting ◽  
The Relationship ◽  
Work Interference

Purpose This paper aims to attempt to explore the nature of relationship between work–life balance and emotional exhaustion experienced by the employed individuals while working from home during the pandemic COVID-19 induced nationwide lockdown in the Indian setting. Design/methodology/approach Data were collected from 180 working professionals in North India who were working from home during the lockdown. PROCESS macro developed for SPSS was used to test the hypotheses. Findings Findings depicted that in comparison to men, women felt more emotional exhaustion due to personal life interference in work during work from home period. Surprisingly, the relationship between work interference with personal life, and emotional exhaustion did not differ by gender. It was found that the participative leadership could contribute to reduction of work interference with personal life, and through such an influence, emotional exhaustion experienced by an employee could be reduced to some extent. Originality/value Many previous studies have explored the nature of the relationship between work–life balance and emotional exhaustion, but rarely any study could cover any Pandemic affected working scenario. This study attempted to investigate such a relationship when employees were obligated to mandatorily work from home during the countrywide lockdown.

scholarly journals The Changing and Challenging Environment of Nonprofit Human Services: Implications for Governance and Program Implementation

2016 ◽  
Vol 7 (1) ◽  
pp. 63-76 ◽  
Author(s):  
Steven Rathgeb Smith ◽  
Susan D. Phillips
Keyword(s):  
Child Protection ◽  
Human Service ◽  
Human Services ◽  
Business Models ◽  
Community Care ◽  
Service Providers ◽  
Safety Net ◽  
Order Effects ◽  
Human Service Agencies ◽  
Service Agencies

AbstractNonprofit human service agencies are an essential part of the social safety net and their role in many policy fields such as community care, workforce development, and disability services is growing. The funding, delivery and entire configuration of human services systems is in transition in the US, as in many other countries, albeit with great variation depending upon local and regional circumstances. Consequently, nonprofit human service agencies need to develop sustainable program and business models that are also responsive to the heightened expectations on transparency and accountability. In addition, policymakers and government officials will need to work closely with nonprofit human service agencies in order to ensure effective and efficient service delivery. Drawing on evidence from the policy and nonprofit literatures, this brief offers a set of hypotheses about the implications, and possible paradoxes, for the nonprofit sector that are likely to emerge from the increasingly competitive environment among service providers and corresponding pressure by public and private funders for more collaboration among agencies. We explore both public policy for nonprofits in human services and strategic responses by this sector, considering the first order effects designed to enable nonprofits to adapt to a reconfigured model, and the second order effects in which governments and nonprofits address the consequences of the first round. These effects are likely to vary by organizational size and by service field, resulting in quite different outcomes and relationships with government for large multi-service agencies and those in highly regulated fields such as child protection versus small nonprofits, particularly in fields such as community care with closer connections to the informal sector.

scholarly journals Work-life balance of teaching staff at higher education during COVID 19 pandemic

2021 ◽  
Vol 6 (1) ◽  
pp. 63-71
Author(s):  
Tatjana Ilić-Kosanović
Keyword(s):  
Higher Education ◽  
Higher Education Institutions ◽  
Complex Problem ◽  
Work Life ◽  
Work Life Balance ◽  
Teaching Staff ◽  
Life Balance ◽  
Work From Home ◽  
Scientific Papers ◽  
The Republic

The issue of work-life balance of teaching staff at higher education institutions is becoming more interesting for the researchers due to complexity in responsibilities of teachers which include not only teaching and preparation of lectures, but primarily scientific research and scientific papers writing, as well as various administrative and managerial duties (vice deans, department chiefs, etc.). This topic is getting importance not only in regard to women in higher education teaching positions, but to overall attracting and retaining talent This complex problem has been particularly evident in disaster circumstances such as the COVID-19 virus pandemic. This paper studies attitudes (in the form of interviews) of teaching staff -teaching assistants, lecturers (languages), assistant professors, associate professors and full professors towards the achieved work-life balance during period of working from home during the lockdown imposed in Serbia from March, to May when the most higher education institutions returned to semi-regular ways of operations on the example of the School of Engineering Management from Belgrade, the Republic of Serbia. Even though the sample is small, it can be concluded that all levels of teaching staff have had difficulties in maintaining work-life balance during the work from home, especially the ones with children of school age.

scholarly journals A Study of Work from Home Motivation among Employees

2021 ◽  
Vol 11 (8) ◽  
pp. 388-398
Author(s):  
Nur Fadzilah Muhamad Zamani ◽  
Madaha Hanafi @ Mohd Ghani ◽  
Siti Fatimah Mohamad Radzi ◽  
Noor Hanim Rahmat ◽  
Nur Syafiqah Abdul Kadar ◽  
...  
Keyword(s):  
Work Performance ◽  
Work Life ◽  
Physical Contact ◽  
Work Life Balance ◽  
Negative Consequences ◽  
Life Balance ◽  
Demographic Profile ◽  
Work From Home ◽  
Working From Home ◽  
Motivational Influence

Many sectors are implementing work from home policy as it is one of the effective ways to avoid physical contact among workers and to control the spread of COVID-19. Amidst the stressful pandemic, working from home poses a different kind of stress among both the employers and employees. Numerous studies have found positive and negative consequences of working from home. With or without the pandemic, working from home has become a new way to work. Some industries cannot function well with their employees working from home. Many are finding ways to make work from home a success. This study explores work from home motivation among 53 employees of different industries. The instrument used is a survey. The survey has 4 sections. Section A has 4 items on demographic profile. Section B has 10 items about availability via flexibility. Section C has 10 items on safety through work-life balance and section D has 10 items on meaningfulness through work performance. Findings reveal interesting motivational influence for employees who work from home.

scholarly journals The Impact of Work From Home to Work Life-Balance and Its Implication to Employee Happiness: The Moderating Role of Organizational Support

2021 ◽  
Vol 5 (3) ◽  
Author(s):  
Johanna Gracelia Elnanto ◽  
Lieli Suharti
Keyword(s):  
Organizational Support ◽  
Work Life ◽  
Work Life Balance ◽  
Life Balance ◽  
Positive Effects ◽  
Work From Home ◽  
The Impact ◽  
Moderating Role ◽  
Employee Happiness

Working from home was an increasing phenomenon to prevent the spread of COVID-19. Although WFH has been expendable well documented, there are still limited studies related to the subject of life balance, happiness and organizational support. This study aimed to figure out; 1) The influence of work from home on work-life balance, 2) The influence of work-life balance on happiness, 3) The moderating role of organizational supports towards work from home and work-life balances. The respondents used in this research were the 94 lecturers who worked in Universitas Kristen Satya Wacana. The study was done in a quantitative method through cross-sectional data and non-probability sampling method. The analysis model used was Path Analysis, Moderated Regression Analysis and Simple Regression test. The result of this research indicates that WFH has positive effects on WLB and WLB has positive effects on employee happiness. The testing done on moderating effect appeared that organizational support does not moderate the effects of WFH on WLB. Apart from that, theoretical and practical implications were also given in this research.

The Influence of Work from Home and Work Discipline on the Performance of Employees with Work-Life Balance as Mediating Variable in the COVID-19 Outbreak Period

2021 ◽  
pp. 91-98
Author(s):  
Susanti Anomsari ◽  
◽  
Agung Wahyu Handaru ◽  
Gatot Nazir Ahmad ◽  
◽  
...  
Keyword(s):  
Structural Equation ◽  
Employee Performance ◽  
Human Life ◽  
Work Life ◽  
Work Life Balance ◽  
Equation Modeling ◽  
Life Balance ◽  
Work From Home ◽  
Working From Home ◽  
Home Work

The Covid-19 pandemic affected all dimensions of human life. To prevent the spread of the disease, many companies have allowed their employees to work from home in the quarantine period. However, working from home requires a high level of self-discipline from the employee. Changing the balance between work and personal life can impact employee productivity, which requires independent research. This study aims to determine the influence of work from home and work discipline on employee performance through the work-life balance as mediating variable. The sample in this study is 311 employees of the Central Financial and Development Supervision Agency in Jakarta. Data for analysis were collected by questionnaire with Likert scale. Based on the formula Slovin, for the purposes of this study, 311 respondents were selected to take the survey. The spread of the questionnaire runs approximately 1(one) week. The return questionnaires are done indirectly through a Google form. The authors used the Structural Equation Modeling (SEM) and AMOS version 22 program to process the data. To develop the research toolkit, the authors applied tested and validated indicators in previous studies. The analysis results show that work from home, work discipline, and work-life balance significantly affect employee performance. Despite this, the companies increase the attention to their employees in carrying out work from home, work discipline, and work-life balance because working from home is a challenge for many employees. In particular, some employees lack discipline in carrying out their work at home. The pandemic has forced workers to be more flexible to maintain a work-life balance and achieve higher performance at work from home.

RUANG KERJA DAN RELAKSASI BIOFILIK MASA DEPAN DI TUGU UTARA

2021 ◽  
Vol 3 (1) ◽  
pp. 979
Author(s):  
Yoseph Michael Chandra ◽  
Fermanto Lianto
Keyword(s):  
Work Experience ◽  
Work Life ◽  
Work Life Balance ◽  
Connection To Nature ◽  
Life Balance ◽  
Digital World ◽  
Work From Home ◽  
Living Things ◽  
Applied Design ◽  
The Masses

In dwelling, humans will always adapt to all changes that occur to stay alive and exist. With the COVID-19 pandemic, there have been many changes, one of which is in the way we work. Responding from WFH (Work From Home) to the COVID-19 Pandemic and Future Work Trends (remote working) which cause various problems (anxiety, loss of restroom, etc.) and the need to work, there is a need for projects that can accommodate Work Near Home, Relaxation, Social Interaction, and Connection to Nature. The Project consists of two programs, namely active and passive leisure programs, and co-working. The project also responds primarily to the millennial generation and Gen Z workers. Where it is hoped that these two programs can maintain a work-life balance and balance between the realm, natural, and digital world. For the applied design concept, the project has a cluster typology. Each cluster consists of several masses, varied programs, and each space becomes its mass. The Biophilic concept is also applied to design. The first aspect is Visual & Non-visual Connection to Nature, by presenting vegetation elements around the site and around the mass of the building, which aims to create a new work experience and relaxation. The second aspect is Biomorphic Form & Pattern, where the patterns formed are representations of living things. The building masses is inspired by the leaves of the lotus plant which influence the shape, size, and placement of the masses. The water element is added to create a floating impression like a lotus. So that with the creation of this project, it can fulfill dwelling in work and relaxation. Keywords: Bio-Philic; Cluster; COVID-19; Work Near Home Abstrak Dalam ber-dwelling, manusia akan selalu beradaptasi terhadap segala perubahan yang terjadi agar dapat tetap hidup dan ada (exist). Dengan adanya Pandemi COVID-19, menciptakan banyak perubahan, salah satunya terhadap cara kita bekerja. Merespon dari WFH (Work From Home) akan Pandemi COVID-19 dan Trend Bekerja Masa Depan (remote working) yang menimbulkan berbagai masalah (anxiety, kehilangan ruang istirahat, dll) dan kebutuhan akan bekerja, maka muncul kebutuhan akan proyek yang dapat mewadahi Work Near Home Relaksasi, Interaksi Sosial serta Koneksi Ke Alam. Proyek ini terdiri atas dua program yaitu program Leisure aktif dan pasif serta Co-working. Proyek pun merespon terutama terhadap pekerja generasi milenial dan gen Z. Kedua program tersebut diharapkan dapat menjaga keseimbangan work life balance serta keseimbangan antara dunia realita, alam dan digital. Untuk konsep desain yang diterapkan, proyek memiliki tipologi kluster. Setiap kluster terdiri atas beberapa massa, program yang bervariasi dan setiap ruang menjadi massa sendiri. Konsep Biofilik juga diterapkan pada rancangan. Aspek pertama adalah Visual & Non visual Connection to Nature, dengan menghadirkan elemen vegetasi pada sekeliling tapak dan sekitar massa bangunan, yang bertujuan menciptakan pengalaman kerja dan relaksasi baru. Aspek kedua adalah Biomorphic Form & Pattern, melalui pola-pola yang terbentuk sebagai representasi dari makhluk hidup. Massa Bangunan terinspirasi dari daun tanaman teratai yang mempengaruhi bentuk, ukuran dan peletakan massa. Elemen air pun ditambahkan untuk menciptakan kesan mengambang layaknya teratai. Sehingga dengan terciptanya proyek ini, dapat memenuhi dwelling dalam bekerja dan relaksasi.

scholarly journals Factors influencing employee’s quality of life during COVID-19 pandemic

2020 ◽  
Vol 5 (2) ◽  
pp. 164-174
Author(s):  
Indah Mulyani ◽  
Wahyu Rahardjo ◽  
Inge Andriani ◽  
Nurul Qomariyah
Keyword(s):  
Quality Of Life ◽  
Type D Personality ◽  
Work Life ◽  
Work Life Balance ◽  
Hierarchical Regression ◽  
Online Questionnaire ◽  
Life Balance ◽  
Type D ◽  
Work From Home

One result of the COVID-19 pandemic for the wider community, especially employees, is the need to carry out physical distancing in the form of work from home. This phenomenon certainly has consequences on the quality of life felt by employees. The purpose of this study was to determine whether the quality of life of employees who work from home is influenced by variables such as type D personality, anxiety, technology overload, and work-life balance. Participants in this study were 486 employees living in Jakarta Greater Area who worked from home because of the COVID-19 pandemic. Participants were recruited by purposive sampling using online questionnaire. Measurements were made using a measuring tool from each variable using a quantitative approach. Hierarchical regression is used as a data analysis technique. The findings of this research show that all independent variables have an influence on quality of life. However, anxiety has the smallest influence and type D personality has the greatest effect. Meanwhile, like work-life balance, technology overload has positive effect on quality of life. That is, internal and external factors can have different effects on the quality of life felt by employees who work from home due to the COVID-19 pandemic.

Sign in / Sign up

Export Citation Format

Share Document