Coworkers’ Relationship Quality and Interpersonal Emotions in Team-Member Dyads in China: the Moderating Role of Cooperative Team Goals

2016 ◽  
Vol 12 (4) ◽  
pp. 687-716 ◽  
Author(s):  
Catherine K. Lam ◽  
Xu Huang ◽  
Frank Walter ◽  
Simon C. H. Chan
Keyword(s):  
Relationship Quality ◽  
Work Performance ◽  
Team Member ◽  
Performance Outcomes ◽  
Dyadic Relationships ◽  
Team Members ◽  
Individual Level ◽  
Interpersonal Emotions ◽  
Cooperative Team ◽  
The Individual

ABSTRACTThis study investigates the origins of discrete interpersonal emotions in team-member dyads using two independent samples from an education institute and a telecommunication services company in China. Results across both studies showed that the quality of team members’ dyadic relationships positively relates to interpersonal admiration, sympathy, and envy, and negatively relates to interpersonal contempt. Furthermore, teams’ cooperative goals moderate these dyad-level linkages. The association of relationship quality with interpersonal emotions is particularly pronounced in teams with less cooperative goals but buffered in teams with more cooperative goals. Finally, on the individual level of analysis, envy and contempt are inversely associated with team members’ work performance, objectively measured. These findings provide new insights about key antecedents and crucial moderators in the development of interpersonal emotions in Chinese work teams and reiterate the relevance of these emotions for tangible performance outcomes.

scholarly journals The effects of hybrid pay incentives on work-team performance: A longitudinal study

2015 ◽  
Vol 18 (4) ◽  
pp. 463-474
Author(s):  
Mbusi Dlamini ◽  
Margie Sutherland ◽  
Merle Werbeloff
Keyword(s):  
Work Performance ◽  
Field Studies ◽  
Individual Performance ◽  
Work Team ◽  
Team Members ◽  
Incentive Structures ◽  
Improved Performance ◽  
The Individual ◽  
Pay Incentives

Despite the widespread use of pay incentives to drive performance, few studies empirically demonstrate their long-term benefits within work-team settings in field studies; even fewer studies incorporate hybrid pay incentives in their design. This longitudinal field study explored the effects on individual work performance of allocating tellers to teams with supervisors who received hybrid pay incentives, where 60 per cent of their incentive was based on the individual performance of each of their team members and 40 per cent on their own performance. It was conducted on bulk-cash tellers working in 19 centres, using a time-series design. The results, derived from quantitative data collected from 82 individual tellers over 24 months, showed that hybrid pay incentives for supervisors of teams of tellers, some of whom were individually incentivised, were associated with significant increases in the volume, speed and accuracy of deposit processing by all the tellers. The findings empirically demonstrate the long term sustainability of improved performance associated with the introduction of hybrid pay incentive structures within work teams.

scholarly journals Efficiency of Pay for Performance Programs in Romanian Companies and the Mediating Role of Organizational Justice

2017 ◽  
Vol 64 (1) ◽  
pp. 1-18
Author(s):  
Sebastian Uriesi
Keyword(s):  
Organizational Justice ◽  
Work Performance ◽  
Pay For Performance ◽  
Financial Incentive ◽  
Employee Performance ◽  
Performance Pay ◽  
Two Dimensions ◽  
Individual Level ◽  
Positive Effects ◽  
The Individual

Abstract The present research examined the influences of pay for performance programs on employee performance in the Romanian context, by comparing a sample of employees in companies in which such programs are implemented to a sample of employees in organizations in which performance is not used as a criterion in deciding financial rewards. Results show that the work performances of the former, as evaluated by the direct supervisors of each employee, are significantly higher than those of the latter, and that this effect of performance pay is partly mediated by its positive effects on employee perceptions of distributive and procedural justice. Furthermore, results indicate that the individual – level financial incentive systems are more efficient in fostering work performance than the team – level performance pay programs in the Romanian employee sample, and that they also have stronger effects on the two dimensions of organizational justice.

scholarly journals Individual and Group Level Antecedents of Team-Member Exchange (TMX) and its Associated Outcomes

2015 ◽  
Vol 5 (1) ◽  
pp. 567-583
Author(s):  
Urmila Rani Srivastava ◽  
Vandana Singh
Keyword(s):  
Team Member ◽  
Relevant Literature ◽  
Future Research ◽  
Group Level ◽  
Exchange Relationship ◽  
High Quality ◽  
Individual Level ◽  
Team Member Exchange ◽  
Member Exchange ◽  
The Individual

In recent years, teams have become a popular and efficient way of managing and performing work tasks. The idea behind teams is that if they are structured to maximize communication density, connectivity, and minimize hierarchy, there will be greater flexibility in communicating, cooperating, and collaborating on work-related tasks. Human resources  are growing concern for today’s competitive organizations. Therefore it is very essential to focus on this issue seriously. In this review paper, we have integrated empirical research regarding the antecedents and consequences of Team-Member Exchange (TMX). An exchange relationship between team members is very critical but relatively unexplored phenomenon in the field of organizational behaviour. We have proposed a theoretical model to study certain selected antecedents (or predictor) and consequences of team-member exchange (TMX) process, both at the individual and group level. The individual level antecedents included in this paper are organizational justice, emotional intelligence, workplace friendship and group level antecedents are collectivistic orientation, team similarity, team identification, team-member affect, team reflexivity and group potency. Likewise, individual level outcomes associated with high quality team-member exchange are organizational citizenship behaviour, job performance, mental health and group level outcomes associated with high quality team-member exchange are team conflict, team climate, team commitment, team performance and team innovativeness. Further, several preliminary propositions have been offered to guide future research and the role of team-member exchange (TMX) within a broad theoretical and empirical context is discussed.Finally, we have discussed the gaps in the relevant literature, major issues for future research on team-member exchange (TMX) along with implications and interventions about how management can develop good interrelationships between co-workers. 

Justice in Teams

2017 ◽  
Author(s):  
Vincente Martínez-Tur ◽  
Carolina Moliner
Keyword(s):  
Individual Differences ◽  
Organizational Context ◽  
Single Group ◽  
Team Members ◽  
Individual Level ◽  
Successful Model ◽  
Shared Experiences ◽  
The Individual ◽  
Different Levels ◽  
Justice Climate

Traditionally, justice in teams refers to a specific climate—called justice climate—describing shared perceptions about how the team as a whole is treated. Justice at the individual level has been a successful model from which to build the concept of justice in teams. Accordingly, there is a parallelism between the individual and team levels in the investigation of justice, where scholars’ concerns and responses have been very similar, despite studying different levels of construct. However, the specific particularities of teams are increasingly considered in research. There are three concepts (faultlines, subgrouping, and intergroup justice) that contribute to knowledge by focusing on particularities of teams that are not present at the individual level. The shift toward team-based structures provides an opportunity to observe the existence of dividing lines that may split a team into subgroups (faultlines) and the difficulty, in many cases, of conceiving of the team members as part of a single group. This perspective about teams also stimulates the study of the subgroup as a source of justice and the focus on intergroup justice within the team. In sum, the organizational context facilitates shared experiences and perceptions of justice beyond individual differences but also can result in potential conflicts and discrepancies among subgroups within the team in their interpretation of fairness.

A Bright Side to Family Firms: How Socioemotional Wealth Importance Affects Dark Traits–Job Performance Relationships

2019 ◽  
Vol 32 (4) ◽  
pp. 378-395
Author(s):  
Benjamin D. McLarty ◽  
Daniel T. Holt
Keyword(s):  
Job Performance ◽  
Personality Traits ◽  
Family Firms ◽  
Negative Impact ◽  
Performance Outcomes ◽  
Dark Triad ◽  
Socioemotional Wealth ◽  
Moderation Effect ◽  
Individual Level ◽  
The Individual

Examining socioemotional wealth’s influence at the individual level, an interactionist approach was used to test its moderation effect on the dark personality traits–job performance relationship, using supervisor-employee dyads in family firms. Termed the Dark Triad, dark personality traits include narcissism, psychopathy, and Machiavellianism. Results showed that when supervisors in family firms prioritize socioemotional wealth, the expected relationships between the Dark Triad and employee job performance outcomes (task, citizenship, and counterproductive behaviors) is ameliorated. These findings demonstrate that family firms can create an environment that improves the otherwise negative impact that dark personality has on job performance.

Measuring Real-Time Team Cognition During Team Training

2019 ◽  
Vol 62 (5) ◽  
pp. 825-860 ◽  
Author(s):  
Jamie C. Gorman ◽  
David A. Grimm ◽  
Ronald H. Stevens ◽  
Trysha Galloway ◽  
Ann M. Willemsen-Dunlap ◽  
...  
Keyword(s):  
Mutual Information ◽  
Real Time ◽  
Cognitive Skill ◽  
Time Response ◽  
Team Cognition ◽  
Leadership Emergence ◽  
Team Members ◽  
Individual Level ◽  
The Individual ◽  
Post Hoc

Objective A method for detecting real-time changes in team cognition in the form of significant communication reorganizations is described. We demonstrate the method in the context of scenario-based simulation training. Background We present the dynamical view that individual- and team-level aspects of team cognition are temporally intertwined in a team’s real-time response to challenging events. We suggest that this real-time response represents a fundamental team cognitive skill regarding the rapidity and appropriateness of the response, and methods and metrics are needed to track this skill. Method Communication data from medical teams (Study 1) and submarine crews (Study 2) were analyzed for significant communication reorganization in response to training events. Mutual information between team members informed post hoc filtering to identify which team members contributed to reorganization. Results Significant communication reorganizations corresponding to challenging training events were detected for all teams. Less experienced teams tended to show delayed and sometimes ineffective responses that more experienced teams did not. Mutual information and post hoc filtering identified the individual-level inputs driving reorganization and potential mechanisms (e.g., leadership emergence, role restructuring) underlying reorganization. Conclusion The ability of teams to rapidly and effectively reorganize coordination patterns as the situation demands is a team cognitive skill that can be measured and tracked. Application Potential applications include team monitoring and assessment that would allow for visualization of a team’s real-time response and provide individualized feedback based on team member’s contributions to the team response.

Adjusting to working away and as an expatriate: learnings on what organisations can do to promote the mental health and well-being of workers and their families

2020 ◽  
Vol 60 (2) ◽  
pp. 440
Author(s):  
Melanie L. Freeman
Keyword(s):  
Mental Health ◽  
Work Performance ◽  
Well Being ◽  
Relevant Information ◽  
Psychosocial Risks ◽  
Individual Level ◽  
The Individual ◽  
Building Capability ◽  
The Military ◽  
Health And Well Being

Adjusting to frequent separations and reunions can put pressure on the relationships and families of those who work away. Although the work context is different, there are similar effects and challenges for workers, families and organisations across the military, expatriate and fly-in, fly-out (FIFO) research domains. Mental health, work performance, job satisfaction, relationships and parenting are all negatively affected by the extended periods of deployment or posting and the regular and ongoing shorter periods of FIFO work. At the individual level, personality dimensions (emotional stability, sociability, openness to new experiences), locus of control, intelligence, self-sufficiency and cultural intelligence have been shown to significantly affect these impacts and provide organisations with starting points for both the screening of candidates for roles and coaching them to better adjust and cope cross-culturally. The recruitment and onboarding processes should be underpinned by the principles of managing expectations and building capability, and this means that realistic and relevant information should focus on the realities of the work, the work environment and host country. The onboarding process that seeks to socialise the worker into the organisation and the culture should assume the worker will take at least 6 months to settle into the role. Predeparture training should engage with the worker and their families to ensure the development of coping skills and practical strategies for managing communication, parenting and relationships. Effectively managing the psychosocial risks faced by workers across these domains will improve the mental health and well-being of workers and their families.

Developing Individual Level Outcome Measures in the Context of Knowledge Management Success

2010 ◽  
pp. 106-127 ◽  
Author(s):  
Shahnawaz Muhammed ◽  
William J. Doll ◽  
Xiaodong Deng
Keyword(s):  
Knowledge Management ◽  
Structural Equation ◽  
Conceptual Knowledge ◽  
Work Performance ◽  
Organizational Level ◽  
Equation Modeling ◽  
Contextual Knowledge ◽  
Individual Level ◽  
And Performance ◽  
The Individual

Success of organizational level knowledge management initiatives depends on how effectively individuals implementing these initiatives use their knowledge to bring about outcomes that add value in their work. To facilitate assessment of individual level outcomes in the knowledge management context, this research provides a model of interrelationships among individual level knowledge management success measures which include conceptual knowledge, contextual knowledge, operational knowledge, innovation, and performance. The model was tested using structural equation modeling based on data collected from managerial and professional knowledge workers. The results suggest that conceptual knowledge enhances operational and contextual knowledge. Contextual knowledge improves operational knowledge and is also a key predictor of innovations. The innovativeness of an individual’s work along with operational knowledge enhances work performance. The results support the proposed model. This model can potentially be used for measuring knowledge management success at the individual level.

Envy climate and group performance in full-service hotels: the roles of intragroup relationship conflict and competitive climate

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Wen Wu ◽  
Dan Ni ◽  
Shaoxue Wu ◽  
Lu Lu ◽  
Xijing Zhang ◽  
...  
Keyword(s):  
Group Performance ◽  
Relationship Conflict ◽  
Content Type ◽  
Team Members ◽  
Individual Level ◽  
Functional Perspective ◽  
Group Members ◽  
The Individual ◽  
The Relationship ◽  
Practical Implications

Purpose The extant literature mainly focuses on the antecedents and outcomes of envy at the individual level. Workgroups have become ideal units for research on envy given the ubiquitous teamwork in organizations. This study aims to examine whether, how and when envy climate can influence group performance. Design/methodology/approach The authors analyzed data collected in three waves from a sample of 72 groups with 475 team members in full-service hotels in China. Findings Envy climate was negatively associated with group performance via intragroup relationship conflict. Furthermore, competitive climate moderated the effect of envy climate on intragroup relationship conflict and the indirect effect of envy climate on group performance through intragroup relationship conflict. Practical implications The present research offers organizations valuable insights into how to minimize the climate of envy and competition within a group and relieve the relationship conflict that may damage group performance. Originality/value Drawing on a social functional perspective of emotions, this study enriches the envy research by conceptualizing envy climate as a collective perception and clarifying its effect on group performance. The authors extend the understanding of envy climate by showing how a climate of envy embedded in a group influences group performance and also explain when group members may be more likely to act in a destructive way to respond to such a climate.

The Start of Team Start-Ups: Collective Dynamics of Initiation and Formation of Entrepreneurial Teams

2017 ◽  
Vol 25 (01) ◽  
pp. 31-66 ◽  
Author(s):  
Heidi Forsström-Tuominen ◽  
Iiro Jussila ◽  
Sanjay Goel
Keyword(s):  
Team Building ◽  
New Venture ◽  
Social Psychological ◽  
Policy Makers ◽  
Team Members ◽  
Individual Level ◽  
Study Approach ◽  
Multiple Case ◽  
The Individual ◽  
Start Ups

This study aims to describe and understand the start of team start-ups through answering why and how team entrepreneurship (TE) is initiated, how teams form, and what kinds of criteria are used in team building. While the above topics have been examined by many scholars, we aim to elaborate new insights into understanding the very first steps of initiating a new venture by an entrepreneurs’ collective. We employ a qualitative multiple-case study approach and analyze individual and group interview data from four high-technology team start-ups through inductive thematic analysis. We find that TE starts with an impetus established by a collective desire, collective value orientation, collective demand, and collective encouragement to TE. The impetus concretizes in coming together of team members where one or some need to take initiative to form the team, and search for members with specific criteria for membership that include not only technical but social-psychological dimensions. The study suggests that emergence of entrepreneurial opportunities at the collective-level might be distinctive from the individual-level. It contributes to researchers, prospective entrepreneurs, investors, policy-makers, and educators’ understanding of TE as a versatile and dynamic phenomenon where individual and group levels of analysis and technical and social-psychological aspects intertwine.

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