The Political Economy of Governance Quality

2021 ◽  
pp. 1-19
Author(s):  
MICHAEL M. TING
Keyword(s):  
Service Quality ◽  
Service Provision ◽  
Government Programs ◽  
Long Run ◽  
The Social ◽  
Two Factors ◽  
Governance Quality ◽  
Political Foundations ◽  
Group Inequality ◽  
Demand Service

This paper develops a dynamic theory of the social and political foundations of governance quality. In the model, groups of citizens have different expected needs for a public service, and citizens choose whether to demand service when the need arises. Politicians representing these groups can determine policy benefits and delegate to bureaucrats the ability to invest in long-run service quality. The main feature of the theory is its foundation for citizen–government interactions, which draws from well-known queueing models of organizational service provision. The model provides a framework for characterizing the effectiveness and durability of government programs. A main implication is that politicized bureaucracies improve program survivability and increase the frequency of investment, while insulated bureaucracies increase the intensity of investment; overall service quality trades off between these two factors. Other results examine the implications of cross-group inequality, electoral conditions, and decentralization.

Peer-to-Peer Service Quality in Virtual Communities

2013 ◽  
pp. 15-25
Author(s):  
Aku Valtakoski ◽  
Juhana Peltonen ◽  
Mikko O. J. Laine
Keyword(s):  
Service Quality ◽  
Service Provision ◽  
Virtual Communities ◽  
Point Of View ◽  
Quality Analysis ◽  
Community Members ◽  
The Social ◽  
Service Production ◽  
Provision Of Services

Virtual communities are an increasingly popular way to conduct business over the Internet. However, from the service provider’s point of view they pose special challenges. In particular, unless the provider itself engages in content or service provision, the service relies entirely on its members for provision of services. The members should thus be seen as resources for service provision. This type of networked service production system implies challenges in terms of service quality management and, subsequently, value creation for community members. This paper explores these issues by revisiting service marketing and service operations literature on service quality. Analysis of the literature indicates that firms facilitating virtual communities need to ensure the quality of their service by not only ensuring technical quality but also by nurturing the social aspects of the community that have an impact on the willingness of community members to provide service to each other.

scholarly journals POLITICAL FOUNDATIONS OF SOCIAL STUDIES CURRICULA IN THE CONTEXT OF CITIZENSHIP EDUCATION IN TURKEY: GOVERNMENT PROGRAMS AND DEVELOPMENT PLANS

2021 ◽  
Vol 8 (6) ◽  
Author(s):  
Fadıl Şiraz ◽  
Erdal Bay
Keyword(s):  
Human Rights ◽  
Social Studies ◽  
Government Programs ◽  
Social Studies Curriculum ◽  
Content Analysis Method ◽  
The Social ◽  
Development Plans ◽  
Political Foundations ◽  
Education In Turkey ◽  
Document Review

The education process in school is organized by the curriculum. Curricula aim to raise citizens in accordance with the needs and political structure of the country. Among the curricula, social studies curriculum (SSC) be shown as a curriculum that can be most affected by political foundations. Because in social studies, issues such as democracy, human rights, government style, human rights, rights and responsibilities are directly related to politics. In this study, government programs (GP) and development plans (DP) in Turkey, which are one of the main political tools that affect social studies curriculum politically, have been analyzed. In this study, the 1998, 2005 and 2018 SSCs; the 55th, 59th and 65th GPs and 7th, 8th and 10th DPs in Turkey were analyzed using the document review method. This study was designed with a case study from qualitative research methods. Content analysis method was used in analyzing the data. As a result, it is concluded that GPs and DPs affect the social SSCs in some aspects.<p> </p><p>Okulda eğitim süreci programla düzenlenir. Eğitim programları ülkenin ihtiyaçlarına ve politik yapısına uygun vatandaşlar yetiştirmeyi hedefler. Programlardan soysal bilgiler öğretim programları içerik olarak politik temellerden en fazla etkilenebilecek bir program olarak gösterilebilir. Çünkü sosyal bilgilerde içerikte demokrasi, insan hakları, yönetim biçimi, haklar ve sorumluluklar gibi konular doğrudan politika ile doğrudan ilişkilidir. Bu araştırmada sosyal bilgiler öğretim programlarını politik olarak etkileyen, temel politik araçlardan olan, hükümet programları ve kalkınma planları analiz edilmiştir. 1998, 2005 ve 2018 sosyal bilgiler öğretim programları; 55, 59 ve 65. Hükümet programları ve 7, 8 ve 10. kalkınma planları doküman incelemesi yöntemiyle analiz edilmiştir. Bu çalışma nitel araştırma yöntemlerinden durum çalışması ile desenlenmiştir. Verilerin çözümlenmesinde içerik analizi yöntemi kullanılmıştır. Sonuç olarak hükümet programları ve kalkınma planlarının sosyal bilgiler öğretim programını bazı hususlarda etkilediği sonucuna ulaşılmıştır.</p><p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/edu_01/0746/a.php" alt="Hit counter" /></p>

Peer-to-Peer Service Quality in Virtual Communities

2011 ◽  
Vol 3 (1) ◽  
pp. 13-22
Author(s):  
Aku Valtakoski ◽  
Juhana Peltonen ◽  
Mikko O. J. Laine
Keyword(s):  
Service Quality ◽  
Service Provision ◽  
Virtual Communities ◽  
Point Of View ◽  
Quality Analysis ◽  
Community Members ◽  
The Social ◽  
Service Production ◽  
Provision Of Services

Virtual communities are an increasingly popular way to conduct business over the Internet. However, from the service provider’s point of view they pose special challenges. In particular, unless the provider itself engages in content or service provision, the service relies entirely on its members for provision of services. The members should thus be seen as resources for service provision. This type of networked service production system implies challenges in terms of service quality management and, subsequently, value creation for community members. This paper explores these issues by revisiting service marketing and service operations literature on service quality. Analysis of the literature indicates that firms facilitating virtual communities need to ensure the quality of their service by not only ensuring technical quality but also by nurturing the social aspects of the community that have an impact on the willingness of community members to provide service to each other.

Issues of non-standard employment: social and hygienic aspects

2020 ◽  
pp. 392-398
Author(s):  
S. A. Druzhilov
Keyword(s):  
Social Order ◽  
Labor Relations ◽  
Well Being ◽  
Labor Rights ◽  
Precarious Employment ◽  
Employment Conditions ◽  
The Social ◽  
Two Factors ◽  
Labor Safety ◽  
Typical Model

Drastic transformations of the social and labor sphere have led to the emergence of new health risks and sanitary and hygienic problems associated with unreliability of employment. A new socio-economic and psychological phenomenon “precarity” has emerged, which has aff ected the employment conditions of employees, so the description of the phenomenon “precarity” needs to be clarifi ed.The forms of labor employment that diff er from the typical model and worsen the employee’s situation are considered. The criteria based on which non-standard employment is considered unstable are given.Generalized types of unstable employment are identifi ed, the specifi city of which is determined by a combination of two factors: working time and the term of the contract. Unstable working conditions are possible not only in informal employment, but also in legal labor relations. Unreliability and instability of labor has an objective character and is a natural manifestation of the emerging economic and social order. The phenomenon of “precarity of employment” appears as a new determinant of the health of employees. The main feature when referring employment and labor relations to the phenomenon of “precarity” is their unreliability.Specifies the terms used: “precariat”; “precarious work”; precompact; the precariat. An essential characteristic of precarious employment is the violation of social and labor rights and lack of job security. A significant indicator of precarity is underemployment. Precarity induces the potential danger of dismissal of the employee and the resulting stress, psychosomatic disorders and pathological processes in the psyche.Precarious employment and related labor relations have become widespread. Many employees are deprived of social guarantees, including those related to labor safety, payment for holidays and temporary disability, and provision of preventive measures. Th is leads to a violation of the state of well-being, as well as the deterioration of individual and public health.

scholarly journals COVID-19 and the calls of humanistic social work: Exploring the developmental-clinical social work concerns of the pandemic

2021 ◽  
pp. 002087282110079
Author(s):  
Robert K Chigangaidze
Keyword(s):  
Social Justice ◽  
Social Work ◽  
Global Health ◽  
Technological Innovation ◽  
Service Provision ◽  
Social Inequalities ◽  
Clinical Social Work ◽  
Health Community ◽  
The Social ◽  
The Face

Any health outbreak is beyond the biomedical approach. The COVID-19 pandemic exposes a calamitous need to address social inequalities prevalent in the global health community. Au fait with this, the impetus of this article is to explore the calls of humanistic social work in the face of the pandemic. It calls for the pursuit of social justice during the pandemic and after. It also calls for a holistic service provision, technological innovation and stewardship. Wrapping up, it challenges the global community to rethink their priorities – egotism or altruism. It emphasizes the ultimate way forward of addressing the social inequalities.

scholarly journals The Role of TQMk in Increasing the Effectiveness of E-Marketing within the Jordanian Telecommunication Sector

2021 ◽  
Vol 16 (5) ◽  
pp. 1353-1368
Author(s):  
Mohammad Fahmi Al-Zyoud ◽  
Lu’ay Al-Mu’ani ◽  
Malek Alsoud ◽  
Anas Alsoud
Keyword(s):  
Service Quality ◽  
Market Orientation ◽  
Project Managers ◽  
Influential Factor ◽  
Total Quality ◽  
Telecommunication Sector ◽  
The Social ◽  
Electronic Marketing ◽  
Effectiveness And Efficiency

The current study focused on examining the role of TQMk (Total Quality Marketing) in increasing the effectiveness of e-marketing within Jordanian telecommunication sector; TQMk included variables of service quality, market orientation and the customer-focused approach. A quantitative approach was adopted through utilizing a questionnaire, which was distributed to 18 marketing and project managers within Jordanian telecommunication organizations (Zain, Umniah and Orange). Results of the study indicated that TQMk can have an influence in increasing the effectiveness and efficiency of e-marketing solutions within the organization and mainly within the social marketing and electronic marketing departments, through developing the variable of the customer-focused approach, which has the deepest influence on e-marketing approach’s effectiveness; it was followed by an influence of service quality, and the least influential factor was market orientation. The study recommended focusing on clients within the targeted markets through different aspects, including price, new products acceptance, customer behavior and purchase decision motivators.

scholarly journals Dynamic Integrated Model for Assessing Fisheries: Discard Bans as an Implicit Value-Added Tax

2021 ◽  
Author(s):  
Jose Maria Da Rocha ◽  
Javier García-Cutrín ◽  
Maria-Jose Gutiérrez ◽  
Raul Prellezo ◽  
Eduardo Sanchez
Keyword(s):  
Value Added ◽  
Point Of View ◽  
Value Added Tax ◽  
Biological Variables ◽  
A Value ◽  
Long Run ◽  
The Social ◽  
Negative Effect ◽  
Short Run ◽  
The Impact

AbstractIntegrated economic models have become popular for assessing climate change. In this paper we show how these methods can be used to assess the impact of a discard ban in a fishery. We state that a discard ban can be understood as a confiscatory tax equivalent to a value-added tax. Under this framework, we show that a discard ban improves the sustainability of the fishery in the short run and increases economic welfare in the long run. In particular, we show that consumption, capital and wages show an initial decrease just after the implementation of the discard ban then recover after some periods to reach their steady-sate values, which are 16–20% higher than the initial values, depending on the valuation of the landed discards. The discard ban also improves biological variables, increasing landings by 14% and reducing discards by 29% on the initial figures. These patterns highlight the two channels through which discard bans affect a fishery: the tax channel, which shows that the confiscation of landed discards reduces the incentive to invest in the fishery; and the productivity channel, which increases the abundance of the stock. Thus, during the first few years after the implementation of a discard ban, the negative effect from the tax channel dominates the positive effect from the productivity channel, because the stock needs time to recover. Once stock abundance improves, the productivity channel dominates the tax channel and the economic variables rise above their initial levels. Our results also show that a landed discards valorisation policy is optimal from the social welfare point of view provided that incentives to increase discards are not created.

Le rivolte francesi del novembre 2005 nei titoli di ventuno quotidiani italiani. Ricostruzione dei processi rappresentazionali attraverso un'analisi lessicografica

2009 ◽  
pp. 31-58
Author(s):  
Alesssndra Areni ◽  
Gilda Sensales ◽  
Angela Angelastro
Keyword(s):  
Social Representations ◽  
Geographical Area ◽  
Temporal Distance ◽  
Differential Analysis ◽  
The Social ◽  
Textual Data ◽  
Two Factors ◽  
And Gender ◽  
Scree Test

- The tradition of the social representations is the framework of research that is part of a wider project focused on the role of mass media, as part of cultural system, and on processes of anchorage and labelling involved to define the events under observation. We studied the social representations of French riots of November 2005 on headlines of 21 Italian daily newspapers with different cultural and ideological orientation. The aims of research, of comparative character, were the exploration: of consistence of results emerged in previous investigations, and of role played from newspapers and from temporal distance by the events 1) on structural organization of representational field, related to lexicon of headlines, and 2) on differential characterization of the lexicon of headlines 2a) of 21 newspapers and 2b) of two periods, more or less near to the beginning of events. The population, composed by 468 headlines, was collected by October 30 to November 18, 2005. The textual data, related to words of headlines, and the extra-textual data, related to newspapers, to period of publication (I and II week), to signature and sex of journalists, have been processed by different steps of statistical package SPAD-T. According to the scree-test were extracted two factors able to explain 20.40% of total variance. Through the intersection between the two factors we analyzed the factorial plan that, by providing the information more synthetic and exhaustive as possible, highlighted the existence of four areas otherwise characterized by the newspapers, by the two weeks and by the signature and gender of journalists. The differential analysis of lexicographical characterization of each of the 21 newspapers and of two periods, allowed the confirmation and deepening of what emerged in the structural analysis. Overall results showed the non-neutrality of language used by the headlines. It was functional to ideological and cultural profile of source, to its geographical area of reference and to temporal distance from origin of events. Furthermore results showed processes of anchorage and la- beling referable to need to preserve and strengthen specific groupal identity of the source.

scholarly journals Renaming schizophrenia: 5 × 5

2018 ◽  
Vol 28 (03) ◽  
pp. 254-257 ◽  
Author(s):  
Sinan Guloksuz ◽  
Jim van Os
Keyword(s):  
Mental Health ◽  
Autism Spectrum Disorder ◽  
Well Being ◽  
Autism Spectrum ◽  
Spectrum Disorder ◽  
Evidence Based ◽  
Long Run ◽  
The Social ◽  
Technical Features ◽  
In The Beginning

AbstractThere had been a long way to go before we felt comfortable about even discussing the issues revolving around the concept of ‘schizophrenia’, let alone reckoning on mere semantic revision. In this editorial, we aim to extend our discussion on the reasons behind the slow death of the concept of ‘schizophrenia’ and the benefits of changing the name and embracing a spectrum approach with an umbrella psychosis spectrum disorder (PSD) category (similar to autism spectrum disorder) that goes further than a mere semantic revision. We attempted to cover the topic of the renaming by providing five most pertinent points categorised under five domains: reasons, signals, challenges, promises and steps for the change. Admittedly, even a modest revision, such as classifying all psychotic disorder categories under an umbrella category of PSD, and abolishing the term schizophrenia requires careful deliberation and some effort in the beginning, but the revision is well worth the effort considering the benefits in the long run. Renaming a particular form of mental suffering should be accompanied by a broader debate of the entire diagnosis-evidence-based-practice (EBP)-symptom-reduction model as the normative factor driving the content and organisation of mental health services that may be detached from patients’ needs and reality, overlooks the trans-syndromal structure of mental difficulties, appraises the significance of the technical features over the relational and ritual components of care, and underestimates the lack of EBP group-to-individual generalisability. Individuals may make great strides in attaining well-being by accommodating to living with mental vulnerabilities through building resilience in the social and existential domains. Changing the name and the concept of ‘schizophrenia’, which goes beyond a mere semantic revision, may become the first step that allows catalysation of the process of modernising psychiatric science and services worldwide.

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