Flexible Contracting? Economic Cultures and Implicit Contracts in Social Care

Drawing on case studies from two local authorities, this article identifies two distinct economic cultures in social care contracting. An arms-length contracting culture was emerging in interaction with risk-averse commercial suppliers, while a ‘partnership’ contracting culture was developing in association with non-profit providers who actively sought risk and responsibility. The article explores the discursive construction of the distinct implicit contracts associated with the two economic cultures, showing that ‘flexibility’ had become a key trope in contracting debate, carrying complex meanings of both responsiveness and control. The article thus unpacks the notion of ‘soft’ contracting in social care, and argues that social care contracting should be understood as a process of mutual shaping of both a divided care industry and an internally divided local authority economic culture. The article then draws out a series of implications of the research for policy and regulation in care contracting.