scholarly journals Activating Citizens to Participate in Collective Co-Production of Public Services

2014 ◽  
Vol 44 (1) ◽  
pp. 1-23 ◽  
Author(s):  
T. BOVAIRD ◽  
G.G. VAN RYZIN ◽  
E. LOEFFLER ◽  
S. PARRADO

AbstractUser and community co-production of public services first became topical in the late 1970s, both in private and public sectors. Recent interest has been triggered by recognition that the outcomes for which public agencies strive rely on multiple stakeholders, particularly service users and the communities in which they live. Extra salience has been given to the potential of co-production due to fiscal pressures facing governments since 2008. However, there has been little quantitative empirical research on citizen co-production behaviours. The authors therefore undertook a large-sample survey in five European countries to fill this gap. This article examines an especially significant finding from this research – the major gulf between current levels of collective co-production and individual co-production. It explores the drivers of these large differences and examines what the social policy implications would be if, given the potential benefits, the government wishes to encourage greater collective co-production.

Author(s):  
Raina Dwi Miswara ◽  
Samodra Wibawa

Public services have become an important issue in Indonesia for more than a decade. One of them is health services, which is one of the basic needs whose provision must be held by the government as mandated in Article 28 H of the Constitution. For this reason, the Social Insurance Administration Organization (Badan Penyelenggara Jaminan Sosial, BPJS) was established on 1 January 2014. Are services to patients covered by BPJS satisfiying enough? This paper answers this question through literature studies and observations, comparing four hospitals in Java and two outside Java. It was found that there were still many problems in this service, and the most prominent was the queuing system that was unsatisfactory and too few staff and medical personnel and rooms compared to the increasing number of BPJS patients. In order to maintain public trust, the government needs to resolve this problem immediately


2011 ◽  
pp. 294-310
Author(s):  
Leonidas G. Anthopoulos

E-government evolves according to strategic plans with the coordination of central Governments. This top-down procedure succeeds in slow but sufficient transformation of public services into e-Government ones. However, public agencies adapt to e-Government with difficulty, requiring holistic guidance and a detailed legal framework provided by the Government. The setting up of common Enterprise Architecture for all public agencies requires careful analysis. Moreover, common Enterprise Architecture could fail to cover the special needs of small or municipal agencies. The chapter uses data from various major e-Government strategies, together with their enterprise architectures, in order to introduce a development model of municipal Enterprise Architecture. The model is based on the experience collected from the Digital City of Trikala, central Greece, and results in “Collaborative Enterprise Architecture”.


Author(s):  
Leonidas G. Anthopoulos

E-government evolves according to strategic plans with the coordination of central Governments. This top-down procedure succeeds in slow but sufficient transformation of public services into e-Government ones. However, public agencies adapt to e-Government with difficulty, requiring holistic guidance and a detailed legal framework provided by the Government. The setting up of common Enterprise Architecture for all public agencies requires careful analysis. Moreover, common Enterprise Architecture could fail to cover the special needs of small or municipal agencies. The chapter uses data from various major e-Government strategies, together with their enterprise architectures, in order to introduce a development model of municipal Enterprise Architecture. The model is based on the experience collected from the Digital City of Trikala, central Greece, and results in “Collaborative Enterprise Architecture”.


2005 ◽  
Vol 58 (1) ◽  
pp. 41-72 ◽  
Author(s):  
Bo Rothstein ◽  
Eric M. Uslaner

The importance of social trust has become widely accepted in the social sciences. A number of explanations have been put forward for the stark variation in social trust among countries. Among these, participation in voluntary associations received most attention. Yet there is scant evidence that participation can lead to trust. In this article, the authors examine a variable that has not gotten the attention it deserves in the discussion about the sources of generalized trust, namely, equality. They conceptualize equality along two dimensions: economic equality and equality of opportunity. The omission of both these dimensions of equality in the social capital literature is peculiar for several reasons. First, it is obvious that the countries that score highest on social trust also rank highest on economic equality, namely, the Nordic countries, the Netherlands, and Canada. Second, these countries have put a lot of effort in creating equality of opportunity, not least in regard to their policies for public education, health care, labor market opportunities, and (more recently) gender equality. The argument for increasing social trust by reducing inequality has largely been ignored in the policy debates about social trust. Social capital research has to a large extent been used by several governments and policy organizations to send a message to people that the bad things in their society are caused by too little volunteering. The policy implications that follow from the authors' research is that the low levels of trust and social capital that plague many countries are caused by too little government action to reduce inequality. However, many countries with low levels of social trust and social capital may be stuck in what is known as a social trap. The logic of such a situation is the following. Social trust will not increase because massive social inequality prevails, but the public policies that could remedy this situation cannot be established precisely because there is a genuine lack of trust. This lack of trust concerns both “other people” and the government institutions that are needed to implement universal policies.


2010 ◽  
Vol 25 (3) ◽  
pp. 87-100
Author(s):  
Kwon Huck Ju

Development strategies based on neoliberal theories and good governance have failed to achieved clear outcomes. This paper examines the Saemaul Undong movement in Korea with the contention that it can provide a missing link between market- and state-oriented development policy. Saemaul Undong contributed to social and economic development in Korea not only as a self-help community movement but also as a mechanism of social inclusion. Its success was based on a social structure that was made more open to upward mobility by the land reform of the 1950s. A negative aspect of Saemaul Undong is that it was promoted by the government to mobilize political support for authoritarian President Park Chung Hee. In order to draw policy implications from Saemaul Undong for international development, it is necessary to consider the social and political context of the developing countries under consideration.


2022 ◽  
Vol 7 (4) ◽  
pp. 26
Author(s):  
Md. Farhan Shahriar ◽  
Md. Mamun Habib

The purpose of the study is to highlight the policy landscape of the social enterprise which is not spoken in any of the present policies and laws of Bangladesh. This study reviews the existing policies and regulatory affairs related to social enterprise formation and operations in Bangladesh. This study also focuses on the analysis of literature that described the national, regional and international good practices on social enterprise. This study tries to find out the past, present and future insight and findings of social enterprises policy implications in Bangladesh. This study finds the breadth and ranges of the policy approaches that the government has implemented for social enterprise development and policy priority for Bangladesh. Because at present in Bangladesh a social enterprise can establish and operate under different laws as there is no specific policy to register and operate the social enterprise in Bangladesh, so it’s confusing for the social entrepreneur to register under appropriate law that will benefit them in the future. This study is based on the detailed assessment accessible in online literature and current data on social enterprise in Bangladesh, analysis of the existing policies and regulatory affairs on social enterprise in Bangladesh. This study is dependent on the qualitative approach along with the unstructured interviews with the industry experts. This paper presents a solid case study regarding the existing policy and regulatory implications of social enterprise formation and operations in Bangladesh.


2016 ◽  
Vol 16 (1) ◽  
pp. 21-36
Author(s):  
Luciano Fanti ◽  
Domenico Buccella

AbstractThis paper analyses the choice of the bargaining agenda in a public/private unionised monopoly, and investigates whether the traditional higher efficiency of the state ownership of a monopoly holds when the labour market is unionised. First, we find that both a private and public monopoly always adopts a Right-to-Manage agenda. Second, a public firm pays a higher wage. Third, we show that privatisation could ensure a higher social welfare. This rather unexpected result may emerge provided that the Government has a high evaluation of the workers’ welfare, and the union is strong and/or wage aggressive. Therefore, our results suggest that privatisation 1) should be socially preferred depending only on the strength and wage aggressiveness of unions, and 2) rather paradoxically, is preferred when the Government is more careful about workers’ welfare. Our results may have policy implications especially in the post-communist countries, where the debate on privatisation is ubiquitously high and, differently between various countries, Government and unions may oscillate between left- or right-wing, and strength or weakness, respectively.


2021 ◽  
Vol 2021 ◽  
pp. 1-11
Author(s):  
Kai Gao ◽  
Lijun Ma

This paper conducted an evolutionary game model of the interaction between the governments and communication enterprises and analyzed the impact of the government’s communication security regulation on the innovation decision-making of communication enterprises. The results show that the behavior of the governments depends on the social benefits, rent-seeking benefits, and regulating costs in strict and de security regulations. The communication enterprises’ behavior depends on the benefits of innovation and the costs in R&D and rent-seeking. When government subsidies are relatively inadequate, the communication enterprises’ strategy under government security regulation swings from not-innovation finally to innovation. The policy implications of this study indicate that appropriate de security regulation by the government will help communication enterprises generate a good atmosphere for innovation, and the appropriate increase in subsidies will be more conducive to driving enterprise innovation.


Author(s):  
Ananda Mukherjee ◽  
Sarbajit Sengupta

Private expenditure on education is a determining factor for ensuring an individual’s educational progress. Though the government provides a vast infrastructure at minimal cost, the individuals have to incur cost from their pockets for various purposes. In this study, we have analysed the various influences on private expenditure on education based on National Sample Survey 71st round conducted in 2014. We have found that household consumer expenditure, respondent’s age, medium of instruction dummy, private coaching dummy and household computer dummy affect private expenditure on education positively, and household size, rural dummy, female dummy, social group dummies, minority religion dummy and type of school dummy affect private expenditure on education negatively. The important policy implications are the tendency to spend less for the female child needs to be amended and the male and female child needs to be given same preference when it comes to expenditure on education. Family planning should be implemented effectively to keep the household size reasonably small for better educational access of an individual. The weaker social groups such as STs, SCs and OBCs and the minorities should be supported well by scholarships and stipends for furthering their education. The number of government institutions should increase to provide low-cost education to society. English medium schools should be made to offer more seats for the financially weak. Private coaching should be made as redundant as possible by improving teaching in the schools. For having computer in households, the financially weak should get some subsidy or may be community computer centres can cater to their needs at reduced cost or free of cost. JEL: I25, I22


2021 ◽  
pp. 227-252
Author(s):  
Mohammad Hashim Kamali

This chapter addresses halal-related developments in Malaysia, and in particular highlights the following: halal standards, halal certificates, halal parks, and disparity issues in the management of halal industry. According to an industry specialist, Malaysia is the only country in the Muslim world where the halal industry development agenda is also backed by the government, which translates into the existence of a unique ecosystem that allows a synergy between the private and public sectors. In this ecosystem, the private-sector players focus on production, manufacturing, and services, while the public agencies facilitate and coordinate the industry’s progress by providing certification and training.


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