scholarly journals SWOT analysis as a strategic tool for developing the quality management system of an educational organization

2021 ◽  
Vol 30 ◽  
pp. 03005
Author(s):  
Irina Spichak ◽  
Svetlana Stenyushkina ◽  
Igor Polevoy ◽  
Anastasia Nazarova ◽  
Svetlana Kucheryavenko

The article discusses the need to implement effective risk management tools in the quality management system of an educational organization, due to the increasing requirements of the external environment, increasing competition, and the globalization of the educational space. The main focus is on SWOT analysis as one of the reliable and effective tools for qualitative analysis of the organization’s strengths and weaknesses, opportunities and threats. The article highlights the features of using SWOT analysis in the process of risk management of an educational organization.

Author(s):  
S. A. Kucheryavenko ◽  
◽  
S. A. Petrenko ◽  
A. N. Nazarova ◽  
◽  
...  

Approaches to identification and analysis of risks and opportunities are considered using the example of an educational organization. The article presents the tools for identifying risks and opportunities that are used at different stages of risk management in an educational organization. The main approaches necessary for the functioning of the quality management system are highlighted. The application of basic risk management tools is considered. Examples of criteria for assessing the likelihood of risk occurrence - a typical scale of risk probability - are given. The results of testing the tools and methods for identifying risks and opportunities in an educational organization, presented in the article, can be used by specialists in quality management in higher education institutions.


2019 ◽  
Vol 61 (6) ◽  
pp. 309-315
Author(s):  
Dmitriy V. Kryuchkov ◽  
E. A. Batsina ◽  
Ia. V. Danil’Chenko ◽  
D. V. Karas’ ◽  
G. V. Artamonova

Introduction. During implementation of medical activity an uncertainty and increased risk are present. to manage these two conditions a single system of management is needed capable preventing negative risks even during period of planning. The article presents experience of medical organization of transition to risk-oriented model of quality management system in concordance to ISO 9001:2015. Material and methods. The study was carried out in quarter IV 2016-quarter I 2017 in the research institute of complex problems of cardio-vascular diseases (hereinafter referred to as the organization). In the capacity of study techniques audit, SWOT analysis and logical analysis were applied. Results. According to step-by-step transition to risk-oriented model of quality management system training of administrators and owners of processes was organized. The genuine methodology of risk evaluation was developed. The implemented audit established 11 risks through 14 processes and directions of activity of medical organization. Among causes of risks internal causes were mentioned in 90%, including human factor (half of cases) i.e. the personnel of organization. With purpose of management, all established risks were separated to critical and non-critical ones in functioning of institution. The percentage of risks of critical character made up to 26%. The application of SWOT analysis permitted to establish 80 factors of internal and external environment of the organization. The results of implemented activities concerning transition to the new risk-oriented model of quality management system permitted to revise the strategic map of achievement of targets of the management system of the organization subject to evaluation of risks and factors of internal and external environment of the organization. The outcome of implemented activity became a positive assessment of quality management system of the institution during external certification audit according requirements of standard ISO 9001:2015. Conclusion. The application of methodology of step-by-step transition to risk-oriented model of quality management system of medical organization made it possible to implement an in-depth analysis of strong and weak aspects, to identify risks, threats and possibilities oriented to achievement of strategic targets of organization.


Oikos ◽  
2016 ◽  
Vol 19 (39) ◽  
pp. 93 ◽  
Author(s):  
Ricardo Vega Bois

RESUMENLa normas de la serie ISO 9000 – 2000, Sistema de Gestión de Calidad, Requisitos de un Sistema de Gestión de Calidad, Recomendaciones para la mejora de desempeño en base a un Sistema de Gestión de calidad y Directrices para la realización de auditorías medioambientales y de calidad, han sido base para la evaluación, implementación, aplicación y seguimiento de sistemas de Control de Gestión Empresarial, estando en la actualidad (2015) en un procesos de revisión y propuesta, lo que implicará algunos cambios de forma y otros de fondo interesantes de considerar.Palabras clave: gestión, riesgos, control de gestión, calidad, normas internacionales.Enterprise risk management: the necessary changesABSTRACTThe standards ISO 9000 - 2000 Quality Management System, System Requirements Quality Management Recommendations for improving performance based on a Quality Management System and Guidelines for conducting environmental audits and quality have been the basis for evaluation, implementation, enforcement and monitoring systems Control Management, being at present (2015) in a review and proposal processes, which involve some changes in form and other interesting background consider.Keywords: management, risk, management control, quality international standards.Gestão de riscos empresariais: as mudanças necessárias RESUMO As normas da série ISO 9000-2000, Sistema de Gestão da Qualidade, Requisitos de um Sistema de Gestão de Qualidade, Recomendações para a melhora do desempenho com base a um Sistema de Gestão da Qualidade e Diretrizes para a realização de auditorias meio ambientais e de qualidade, têm sido a base para a avaliação, implementação, aplicação e fiscalização de Sistemas de Controle de Gestão Empresarial, sendo na atualidade (2015) num processo de revisão e proposta, que implicará algumas mudanças na forma e outros de fundo interessante de considerar.Palavras-chave: gestão, risco, controle de gestão, qualidade, normas internacionais.


2022 ◽  
pp. 169-196
Author(s):  
Abdelghani Boudiaf ◽  
Mustapha Zahir

Many business leaders believe that a comprehensive risk management system provides an essential foundation for maintaining competitive advantages. Moreover, the company is today in the need to set up this device since its environment is unstable and it is constantly changing. In the current circumstances of the virulent pandemic COVID-19, risk management is gaining importance. The majority of Moroccan companies, especially SMEs, are still in an embryonic stage with regard to the practice of risk management. It should be noted that certain SMEs have set up, in particular in the food industry, a food risk management system since this is of a regulatory nature. The results of empirical research have shown that the implementation of a quality management system or an integrated quality and food safety system in the companies promotes risk management. The risk approach is a transversal approach that allows companies to improve their operation and be resilient.


Author(s):  
T. P. Mozhaeva

The article describes an approach to the development of a model of human resources management in the quality management system (QMS) of the organization on the basis of their dual nature and process approach in the interpretation of international standards ISO 9000:2015.The analysis of scientific views on the specifics of human resources. The ambiguity of the nature of human resources and in this regard the heterogeneity of personnel processes. The expediency of design of personnel processes on the basis of integration of such tools as methodology IDEF0, functional cost analysis (FSA), PDCA cycle is proved. In the context of risk-based thinking, an algorithm of personnel risk management based on SWOT analysis and statistical justification of the results is proposed. The application of the proposed approach will ensure the correct modeling of human resources management processes in the QMS.


10.12737/2641 ◽  
2014 ◽  
Vol 2 (1) ◽  
pp. 3-7
Author(s):  
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V. Gadalova ◽  
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A. Mikhaylov ◽  
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...  

For the guaranteed sustainable development of an educational organization it is necessary to carry out continuous monitoring related to achievement of planned results and in due time to carry out correcting and warning actions for elimination of possible failures in system. In this paper have been reflected approaches to assessment of educational organization�s quality management system functioning on the basis of ISO 9000 series international standards, has been reveled experience related to application of higher education institution�s quality management system productivity determination technique constructed on analysis of its processes� productivity, have been presented the main stages of offered mechanism realization. This technique�s purpose is providing a group of teachers and a staff of higher education institution led by a top management with necessary tools for quality management system�s effective introduction, application and certification. The offered technique creates conditions for qualitative executive decision-making on the basis of productive functioning of higher education institution�s process model with participation of all interested parties and taking into account the established facts recorded documentary. The technique can be used for distribution of experience related to steady effective management for support of regional educational systems in educational institutions of various types and education�s governing bodies, as well as for development of additional professional education on quality management.


2021 ◽  
Vol 76 (2) ◽  
pp. 187-195
Author(s):  
Natalia G. Nikolaeva ◽  
Elena V. Priimak ◽  
Irina S. Razina ◽  
Maria A. Kazanceva

It is believed that more than 70% of errors in a medical organization can be prevented, in particular, by using risk management methods and implementing risk management tools in the practice of their activities. To this end, the authors conducted a study based on data from the analysis of scientific papers and regulatory documents regulating quality management and risk management in healthcare. The study summarizes the main approaches to implementing risk management methods in healthcare and suggests an algorithm for analyzing the types and consequences of potential failures in healthcare (HFMEA). As the analyzed process, the process of performing doctors appointments by medical nurses for drug therapy was chosen, which refers to the main medical events, and drug error is a serious problem in drug therapy. The results of the study revealed possible risks associated with each step. The study is appropriate due to the fact that many healthcare institutions are currently implementing a quality management system to improve their processes.


2020 ◽  
pp. 96-101
Author(s):  
Анна Николаевна Маринина ◽  
Сергей Михайлович Степаненко ◽  
Виталий Григорьевич Харченко

We consider the requirement of the standard EN 9100: 2018 to analyze the enterprise context, which allows realizing the opportunities arising from the context and anticipate possible risks, taking into account the strengths and weaknesses of the enterprise quality management system. The criteria for identifying influencing factors are their relationship with the goals of the enterprise and relationships with stakeholders. As an effective mechanism for monitoring the current state of the business environment (context) of an enterprise, a SWOT analysis can be used that provides the necessary information about the opportunities and sources of improvement, the degree of probable threats, and possible consequences of alternative development strategies. As an example, we consider the components of the internal environment of an aviation engineering company as sources of strengths or weaknesses of the quality management system, and as sources of opportunities or threats (risks). The strengths and weaknesses of environmental factors are analyzed. An indicator of the degree of influence of each factor is determined. The significance of each factor is assessed from the standpoint of the opportunities or threats (risks) present in it, and the probability of occurrence of events associated with each of the factors that provide opportunities or carry threats is also assessed. The mutual influence of the considered factors is presented in the form of a directed graph. The results of the analysis of the strengths and weaknesses of the enterprise, based on the degree of their influence on each other. The analysis of opportunities and threats. An assessment of their significance and the likelihood of occurrence of events associated with them. In order to visually determine how the strengths and weaknesses of the internal environment affect the realization of opportunities and the neutralization of threats, a vector of the development direction of the organization associated with the current state of the internal environment is constructed in the coordinates of the SWOT analysis matrix. It is concluded that SWOT analysis can be an effective mechanism for monitoring the current state of the business environment (context) of an enterprise. The SWOT analysis provides the necessary information about the opportunities and sources of improvement, the degree of probable threats, and possible consequences of alternative development strategies.


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