Experience of Realization of a Technique of Determination of Productivity of Quality Management System of Higher Education Institution

10.12737/2641 ◽  
2014 ◽  
Vol 2 (1) ◽  
pp. 3-7
Author(s):  
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V. Gadalova ◽  
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A. Mikhaylov ◽  
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...  

For the guaranteed sustainable development of an educational organization it is necessary to carry out continuous monitoring related to achievement of planned results and in due time to carry out correcting and warning actions for elimination of possible failures in system. In this paper have been reflected approaches to assessment of educational organization�s quality management system functioning on the basis of ISO 9000 series international standards, has been reveled experience related to application of higher education institution�s quality management system productivity determination technique constructed on analysis of its processes� productivity, have been presented the main stages of offered mechanism realization. This technique�s purpose is providing a group of teachers and a staff of higher education institution led by a top management with necessary tools for quality management system�s effective introduction, application and certification. The offered technique creates conditions for qualitative executive decision-making on the basis of productive functioning of higher education institution�s process model with participation of all interested parties and taking into account the established facts recorded documentary. The technique can be used for distribution of experience related to steady effective management for support of regional educational systems in educational institutions of various types and education�s governing bodies, as well as for development of additional professional education on quality management.

2021 ◽  
Vol 10 (41) ◽  
pp. 65-73
Author(s):  
Serhii Dieniezhnikov ◽  
Liubov Pshenychna ◽  
Dmitro Kozlov ◽  
Olena Kozlova

The article is devoted to the analysis of modern demands of education quality management in the conditions of higher education institution operation. The methodological basis of the study is the concept of management, based on a system of philosophical and general scientific doctrines about the quality of education and its specifics in higher education, the concept of personality-oriented learning, systems theory, modeling and development. The authors systematized methodological approaches to modeling the quality management system of education in higher education. The study developed a model of quality management, which is presented at the levels of: subsystems of management approaches, theoretical and methodological foundations, the value of the components and factors of education of different nature; defined a system of principles of internal quality management of higher education, aimed at performing a regulatory function at the general scientific, strategic, practice-oriented, technical, specific scientific and factor levels; an algorithm for building an education quality management system in a higher education institution is presented. It is shown that the quality management of education should be carried out at levels that ensure the manufacturability of the process, the possibility of its improvement with further analysis of the results and the adoption of appropriate management decisions.


2019 ◽  
Vol 4 (3) ◽  
pp. 93-95
Author(s):  
HASAN AL-BANNA MOHAMED ◽  
Mohd Hamran Al-Banna Mohamad ◽  
Siti Arni Basir ◽  
Norlaila Mazura Al-Banna Mohaiyadin ◽  
Nur Surayya Al-Banna Mohd Saudi ◽  
...  

Management’s commitment in an organization plays an important role in ensuring the application of effective quality management system (QMS). This article explores therelationship between management’s commitment of the organisation that implements Shari'ahbased Quality Management System (MS1900:2014) with job satisfaction at Malaysian Higher Education Institution (HEI). The methodology of this study employed a qualitative design via a semi-structured interview conducted on selected respondents. The respondents consist of employees who are directly and actively involved with the implementation of MS1900 standard. The findings of this study shows that management’s commitment has apparently influenced job satisfaction among the employees at HEI. Therefore, the results of this study can serve as a guide to ensure that the implementation of quality management system based on Shari'ah standards (MS1900) can be applied effectively, blessed and rewarded by Allah GTH.


Management’s commitment in an organisation plays an important role in ensuring the application of effective quality management system (QMS). This article explores the relationship between management’s commitment of an organisation that implements Shari’ah-based Quality Management System (MS1900:2014) with job satisfaction at Malaysian Higher Education Institution (HEI). The methodology of this study employed a qualitative design via a semi-structured interview conducted on selected respondents. The respondents consist of employees who are directly and actively involved with the implementation of MS1900 standard. The findings of this study show that management’s commitment has apparently influenced job satisfaction among employees at HEI. Therefore, the results of this study can serve as a guide to ensure that the implementation of quality management system based on Shari’ah standards (MS1900) can be applied effectively, blessed and rewarded by Allah SWT.


2018 ◽  
Vol 14 (1) ◽  
Author(s):  
Yuli Kartika Dewi

<p>ABSTRACT The aim of this study is to acknowledge the supporting factors of a successful quality management system, especially in higher education. The core of the Quality Management System is about the system that was issued by the top management to make sure all the processes done properly. ISO 9001 has set out the criteria or requirements for higher education institution applying quality management system. Formerly this standard was applied by manufacturing industries to assure their products fulfill the customer requirements. Furthermore, it would culminate the customer's satisfaction level. Meanwhile, the quality management system regulated by Indonesian Government has had an evolution, especially in the accreditation processes applied for higher education institution, which give small amount of latitude through its many standards to be accomplished by those of which operating in Indonesia. There are some factors that may support and affect the quality management system. Therefore, through this research, the researcher want to quarry the main factor that support the success of quality management system applied in the university. So,: the institution will focus all its energy to work on the key factor that influence the success of the Quality Management System in higher education. This research is applying a qualitative method. The researcher interviews some experts with plenty experiences in pioneering Quality Management System in Bina Nusantara University. As a result, the researcher finds that there many factors that determine the success of quality management system application, some of which are the leader's commitment and competencies, leadership model, excellent process and a solid team.</p><p>Keywords: Quality Management System, higher education, leadership</p>


2019 ◽  
Vol 297 ◽  
pp. 06010
Author(s):  
Albert Simkin ◽  
Tatyana Mozhaeva ◽  
Alexander Proskurin

The strategic goal of the state policy of the Russian Federation concerning education is to ensure the quality of functioning of additional professional education (APE) as means of social development, and in this regard, the creation of a modern system of continuous education, i.e. the implementation of the concept of lifelong learning. The solution of this problem is possible on the basis of the development and integration into the overall management system of the educational organization of the quality management system (QMS) of additional professional education, taking into account the specifics of this type of activity. The paper is proposed to develop the QMS of APE of higher education on the basis of a standard model of quality system proposed in 2006 by a consortium of representatives of educational institutions of secondary vocational and higher education of the Russian Federation. The creation of quality systems of educational organizations on the basis of the model of QMS of OO considered in the article, adapted to the specifics of APE will contribute to the creation of conditions for ensuring the quality of training of students of professional educational programs.


Author(s):  
Николай Дмитриев ◽  
Nikolay Dmitriev

The article analyses the incentives of the Russian higher education institutions to provide quality education which develop as a result of the competition and signals from labor market. The mechanism of a quality assurance of training of specialists in higher education institution is the quality management system. The experience of formation of a quality management system is presented. The structure and interrelation of components of quality of education is considered. Criteria and indicators of quality of educational process, which can be applied in estimation of quality in the educational organization, are offered. Besides, backbone components of quality — satisfaction of consumers with educational services are considered.


Author(s):  
S. A. Kucheryavenko ◽  
◽  
S. A. Petrenko ◽  
A. N. Nazarova ◽  
◽  
...  

Approaches to identification and analysis of risks and opportunities are considered using the example of an educational organization. The article presents the tools for identifying risks and opportunities that are used at different stages of risk management in an educational organization. The main approaches necessary for the functioning of the quality management system are highlighted. The application of basic risk management tools is considered. Examples of criteria for assessing the likelihood of risk occurrence - a typical scale of risk probability - are given. The results of testing the tools and methods for identifying risks and opportunities in an educational organization, presented in the article, can be used by specialists in quality management in higher education institutions.


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