scholarly journals Creating a competitive strategy for a digital financial institution

2021 ◽  
Vol 244 ◽  
pp. 10007
Author(s):  
Margarita Agafonova ◽  
Lyudmila Shevchenko ◽  
Oleg Shalnev ◽  
Andrey Chugunov
Keyword(s):  
Financial Services ◽  
Competitive Strategy ◽  
Financial Institution ◽  
External Environment ◽  
Financial Sector ◽  
Digital Transformation ◽  
Business Transformation ◽  
Financial Organization ◽  
Factors Influencing

The paper reveals the essence of digital changes and digital transformation. It was possible to determine the essence of strategic approaches to business transformation in the turbulent conditions of digital transformations and outline ways to build strategies for digital transformations. The paper analyzed the factors influencing the implementation of digital transformation strategies of the financial sector. Based on the capabilities of the external environment, a brief analysis of new opportunities for digital transformation in the field of financial services was carried out. An attempt was made to develop approaches to creating strategic digital transformations of financial companies, as well as develop a competitive strategy for the consistent development of a specific financial organization based on strategic digital changes in the digital transformation environment of the industry.

Analysis of digitalization and technological development VTB Bank (PJSC)

2021 ◽  
pp. 170-178
Author(s):  
В.В. Мандрон ◽  
К.А. Суторьма
Keyword(s):  
Financial Services ◽  
Small Businesses ◽  
Business Processes ◽  
Financial Institution ◽  
Technological Development ◽  
Integrated Approach ◽  
Digital Transformation ◽  
Main Trend ◽  
Financial Industry ◽  
Global Business

Главная тенденция отраслей национальной экономики - цифровизация. Финансовая отрасль кардинально перестроила свои бизнес-процессы и стала драйвером цифрового развития. Цифровая трансформация банков осуществляется с помощью экосистем. Банковская экосистема предполагает комплексный подход к формированию инфраструктуры с помощью отдельных элементов. Цифровизация полностью переформатировала работу игроков финансового сектора и повлияла на организацию и функционирование банков, финансовые услуги и продукты. Средним банкам в период трансформации бизнес-процессов под влиянием информационных технологий сложно реагировать на запросы клиентов и конкурировать с крупными игроками финансового рынка. Наибольшую эффективность в период диджитализации бизнеса демонстрируют крупные банки, они быстрее приспосабливаются новым условиям работы и имеют большую скорость внедрения современных IT-технологий. Банк ВТБ - является одним из числа самых активных участников всех государственных программ направленных на поддержку и кредитование среднего и малого бизнеса. Финансовый институт большое внимание уделяет своей цифровой трансформации. В ходе проведенного исследования установлено, что с помощью реализации направлений в сфере цифровых технологий банк не только осуществляет обслуживание клиентов более быстро и безопасно, но и значительно снижает издержки совершенствуя свою ИТ-архитектуру. Внедрение одного искусственного интеллекта в 2020 году позволило Банку ВТБ снизить издержки в объеме 1,2 млрд. руб. (137 моделей используются в бизнес-процессах всех глобальных бизнес-линий). The main trend of the national economy sectors is digitalization. The financial industry has radically restructured its business processes and has become a driver of digital development. Digital transformation of banks is carried out with the help of ecosystems. The banking ecosystem involves an integrated approach to the formation of infrastructure with the help of individual elements. Digitalization has completely reshaped the players in the financial sector and affected the organization and functioning of banks, financial services and products. During the transformation of business processes under the influence of information technology, it is difficult for medium-sized banks to respond to customer requests and compete with major players in the financial market. Large banks demonstrate the greatest efficiency in the period of business digitalization, they adapt faster to new working conditions and have a greater speed of implementation of modern IT technologies. VTB Bank is one of the most active participants in all government programs aimed at supporting and lending to medium and small businesses. The financial institution pays great attention to its digital transformation. In the course of the study, it was found that by implementing digital technologies, the bank not only provides customer service more quickly and safely, but also significantly reduces costs by improving its IT architecture. The introduction of one artificial intelligence in 2020 allowed VTB Bank to reduce costs in the amount of 1.2 billion rubles. (137 models are used in the business processes of all global business lines).

scholarly journals CHALLANGES OF IMPLEMENTATION THE INNOVATIONS IN THE NON-BANK FINANCIAL SECTOR OF UKRAINE

2019 ◽  
Vol 3 (43) ◽  
pp. 20-34
Author(s):  
Svitlana Mishchenko ◽  
Dmytro Dorofeiev
Keyword(s):  
Financial Institutions ◽  
Financial Services ◽  
Financial Institution ◽  
Financial Sector ◽  
Capital Requirements ◽  
Existing Problems ◽  
Financial Innovations ◽  
Current State ◽  
Crisis Recovery ◽  
Intensive Use

The article examines the current state and prospects for the introduction and implementation the innovations in the non-banking financial sector of Ukraine, which is considered as an independent systemic financial innovation in the domestic financial market. On the basis of analysis of the main trends of the non-banking financial sector, four main stages have been identified: 1991-1999 - the period of formation on the basis of the creation of new financial institutions and the use of new financial instruments, operations and technologies; 2000-2008 - the stage of extensive innovative development; 2009-2013 - post-crisis recovery; 2014 and to date - the transition to an intensive use of innovations. The main challenges hampering the implementation of financial innovations include the following ones: insufficient level of capitalization of financial institutions; imperfect legislative and regulatory framework; low level of inclusiveness of financial services; lack of managerial mechanisms for the implementation of financial innovations; insufficient level of supervision of the non-bank financial institution activities in the field of the use of financial innovations. The main types of perspective financial innovations are determined, and it is substantiated that the main directions of solving existing problems are the following: higher capital requirements, solvency and liquidity of financial institutions; ensuring efficient functioning of an extensive network of non-bank financial institutions and stimulating regional diffusion of financial innovations; increasing the level of corporate governance; improving the regulation systems of the non-bank financial institution activities in the field of using financial innovations based on the implementation the best European practices.

An Analysis of Restraints on Effective Demand for Loans in Rural China

2018 ◽  
Vol 6 (8) ◽  
pp. 107
Author(s):  
Wenjie Ma ◽  
Minxin He ◽  
Xinyu Zhong ◽  
Shengsong Huang
Keyword(s):  
Economic Growth ◽  
Migrant Workers ◽  
Rural Areas ◽  
Financial Services ◽  
Rural China ◽  
Strong Support ◽  
Effective Demand ◽  
Second Child ◽  
Factors Influencing ◽  
First Choice

China’s overall economic growth is, to a great extent, hindered by the lack of economic growth in rural areas. Based on data from the Thousand-Village Survey (2015) of 31 provinces conducted by Shanghai University of Finance and Economics, we conduct this empirical study to analyze the current state of rural financial services and the factors influencing effective demand for loans in rural China. Looking at the demand side, in 2014, only 13.91% farmers had loans, and only 15.53% of them made financial institutions their first choice when they needed loans. Clearly, there is still much to do with regard to inclusive finance. From the perspective of the supply side, only 43.86% of dispersed loans can be categorized as productive loans, further reflecting that the financial services industry does not provide strong support for rural economic growth. Further study shows that the main factors influencing effective demand for productive loans are the population age structure and the rate at which migrant workers return home. Therefore, the "Second-Child" policy and policies that encourage migrant workers to go back home to start businesses are of vital importance in order to raise effective financial demand in rural China.

The Impact of ‘Branchless Banking’ on Building Society Branch Networks

2001 ◽  
Vol 33 (8) ◽  
pp. 1371-1384 ◽  
Author(s):  
Richard Willis ◽  
J Neill Marshall ◽  
Ranald Richardson
Keyword(s):  
Financial Services ◽  
Financial Sector ◽  
Telephone Call ◽  
Current Phase ◽  
The Internet ◽  
Building Society ◽  
Call Centres ◽  
Complex Picture ◽  
Use Of The Internet ◽  
The Impact

The authors examine the impact of the remote delivery of financial services on the branch network of British building societies. The current phase of branch-network rationalisation in the financial sector in Europe and North America is argued in the academic literature to be the inevitable consequence of the growth of electronic and telemediated forms of delivery of financial services. In the British building society sector, despite some evidence of branch closure as the use of the Internet and telephone call centres in the delivery of financial services has grown, the picture that emerges is of a dynamic branch network that is responding to changing customer demands and new technological possibilities. Face-to-face advice and discussions between customers and trained ‘experts’ remain an important part of the mortgage transaction. In the savings market, where products have become more commodified, telephone call centres and, more recently, the Internet have become more prominent, but institutions still rely heavily on the branch network to deliver services. The authors suggest that, although there have been changes in the relative importance of different distribution channels as sources of business in the financial sector, it is wrong to view these changes in terms of a simple branch-versus-direct dichotomy. A more complex picture is presented, with most institutions adopting a multichannel approach to the delivery of financial services, and electronic forms of delivery of financial services being developed as an additional delivery channel alongside the branch.

scholarly journals The Cooperative Development And Strategy

2012 ◽  
Vol 2 (1) ◽  
pp. 191
Author(s):  
Adriano Dias de Carvalho
Keyword(s):  
Social Change ◽  
Organizational Development ◽  
Financial Market ◽  
Competitive Strategy ◽  
Financial Institution ◽  
Strategic Development ◽  
Cooperative Development ◽  
Emergent Strategy ◽  
The World ◽  
Organizational Placement

Cooperatives are organizations with great potential and possibilities to stir social change. In face of economic difficulties, cooperative is an option to take advantage of  the existing productive power and, once authorized to operate as financial institution, they can face the economical instability and work to improve people welfare. This paper is a study on possible emergent strategy in a credit cooperative in the south of Minas Gerais, aiming at proposing an introduction of a competitive strategy to the organizational development. It was observed as a theoretical referential the origin and the development of cooperativism, some ways of management which aim at strategic planning.World tendency clearly shows that, even though the cooperativism segment has become one of the most developed segments in the last years, this system is still trying to solve problems of strategic formulation and organizational placement, aiming at developing a segmented financial market, much more competitive.To propose of a strategy to the cooperative studied, gain importance when we analyze the financial market context, since this segment is one of the most regulated and organized on the world. At the end of the study, are detect the main points that can collaborate significantly to the development of this cooperative, showing as proposal suggestion of management pacing and strategic development.

Corporate governance and the social performance: investigation on Tunisian financial institutions

2018 ◽  
Vol 60 (6) ◽  
pp. 1412-1431
Author(s):  
Nejia Nekaa ◽  
Sami Boudabbous
Keyword(s):  
Corporate Governance ◽  
Financial Institutions ◽  
Financial Institution ◽  
Stock Exchange ◽  
Social Performance ◽  
Financial Sector ◽  
Content Type ◽  
The Social ◽  
Questionnaire Method ◽  
The Impact

Purpose The purpose of this study is to show the specificities of the corporate governance of Tunisian financial institutions and the impact of the internal mechanisms of corporate governance of these institutions on their social performance. It is therefore interesting to establish the existing relationship between these mechanisms of corporate governance and the performance of a financial firm. Design/methodology/approach This study aims to study the financial sector, generally characterized by its opacity, its regulation, its evolution and its obscurity. Therefore, a study based on the questionnaire method was recommended. The questionnaire is intended for managers. Therefore, the authors interviewed 138 managers of Tunisian financial institutions dispersed between agencies and headquarters in different regions (Gabes, Tozeur, Gafsa, Sfax, Sousse and Tunisia). Findings As a result, an impact on performance was observed according to the empirical study. Therefore, the authors can conclude an essential role of internal mechanisms for improving the social performance of a financial institution. The empirical findings in this paper lead to important conclusions. Indeed, the variables measuring the governance mechanisms have divergent effects on the social performance of the financial institutions subject to the sample. For the variables board of directors, confidence, culture, auditing, they have a positive effect. While, the incentive remuneration effect negatively the social performance. Originality/value This study will be based essentially on the financial sector in Tunisia: the credit institutions (22 banks), the establishments of leasing (eight companies of leasing), two factoring companies and two banks of cases which are listed on the Stock Exchange of Tunis (BVMT).

scholarly journals What Determines the Financial and Insurance Services Exports: The Case of the United Kingdom

2021 ◽  
Vol 3 (6) ◽  
pp. 1071-1081
Author(s):  
Emmanouil Karakostas
Keyword(s):  
United Kingdom ◽  
Financial Services ◽  
Positive Impact ◽  
Essential Element ◽  
Political Stability ◽  
Financial Sector ◽  
State Intervention ◽  
Ordinary Least Squares ◽  
The United Kingdom ◽  
Almost All

The financial sector is a very basic pillar of the international financial system. Almost all countries of the present international economic system participate in international financial services. Today's era, due to intense globalization, constant capital movements, continuous commercial integration and the ever-increasing financial interconnection, have made financial and insurance services an essential element of the present reality. The financial sector is an industry that is very 'sensitive' to the macroeconomic and political stability of countries. This means that countries that are considered unstable cannot have a positive impact on their financial activities. One country that has a strong position in the financial sector is the United Kingdom (UK). The question that can be asked is this: what are the factors that determine the optimal functioning of financial and insurance activities. One answer could be the strong financial institutions of a country. Another answer is the corruption indicator. Or even the existence of intervention by the state apparatus in the financial functions. Of course, these factors must have tangible proof of the functioning of the economy. State intervention, for example, does not entirely mean that it is dysfunctional. This study will seek to create a framework for the analysis of financial services factors. The methodology applied is The Multiple Linear Regression - Ordinary Least Squares (OLS).

scholarly journals Transformation of digitalization system of business processes at VTB Bank, PJSC

2021 ◽  
Vol 2021 (2) ◽  
pp. 70-79
Author(s):  
Viktoria Valerievna Mandron ◽  
Nikita Sergeevich Budaev ◽  
Alice Aleksandrovna Pototskaya ◽  
Tatiana Nikolaevna Sidorina
Keyword(s):  
Financial Services ◽  
Information Technologies ◽  
Business Models ◽  
Business Processes ◽  
Banking Sector ◽  
Financial Institution ◽  
Block Diagram ◽  
It Architecture ◽  
The People ◽  
Technological Platform

The article is focused on the increasing role of modern information technologies in banking sector. Today, the informatization process includes not only developing a safe and modern infrastructure, networks, data processing centers, but also creating the so-called digital economy on the basis of this infrastructure, which will bring new sources of income to the state and the people. The banking sector of the Russian Federation is most actively involved in the process of solving this problem. The development of automated business processes in VTB Bank (PJSC) is considered in detail. There is presented an overview of the bank's information technologies in such key areas as artificial intelligence, big data analysis, machine learning, virtual and augmented reality, optical recognition, robotics, robotization of process, blockchain, and chat bots. The dynamics of the main indicators of a financial institution activity is analyzed, an assessment of indicators characterizing the dynamics of changes in capital, net profit and profitability of the bank is presented. It has been stated that the strategic directions for the development of business processes in VTB Bank (PJSC) are constructing an advanced operational and technological platform, increasing the level of digitalization of the banking business, leadership in the financial services market in a number of ecosystems, developing a highly productive organization and culture, as well as growing the customer-centricity of business models. The block diagram of the VTB Bank transformation for 2020–2022 and the target version of the IT architecture of the bank have been illustrated. Changes in the IT architecture are one of the stages of the bank's digital transformation strategy. According to the objectives of the strategy of VTB Bank (PJSC), 100% of financial services should become available to customers online.

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